Last updated: November 4, 2026
Bottom line
Tennessee helps some families pay for child care through the Child Care Payment Assistance program. It is also called the Child Care Certificate Program. Start with the One DHS portal. You can apply, upload papers, and check your case there.
Important: Tennessee put new Smart Steps applications on a waitlist beginning August 26, 2025. The state still lists that waitlist in its latest child care funding update. Some families may use a different path, such as Families First, SNAP Employment and Training (SNAP E&T), Teen Parent, Transitional Child Care, At-Risk Child Only, or a child welfare referral. Ask which one fits you before you assume all help is closed.
Help is not based on being a single mother alone. Your family size, income, child’s age, work or school plan, and the kind of aid you seek all matter. A waitlist is not an approval, and a subsidy may not pay the full bill.
If you need care soon
If you may lose a job, class, or safe place to stay because you lack child care, take these steps now. They do not promise a quick placement.
- Go to One DHS and follow the steps shown for your child care type or waitlist.
- Call the One DHS Contact Center at 1-833-772-8347. Ask if you can apply through a path other than Smart Steps.
- Contact Tennessee 211 and ask about child care, short-term family aid, and nearby services. Availability depends on your county.
If you also need urgent family support, ASMOM’s Tennessee emergency help guide gives other starting points. For food or housing needs, use the Tennessee SNAP guide or Tennessee housing guide.
Start with your situation
| Your situation | Best first step | Watch for |
|---|---|---|
| You work or go to college | Ask One DHS about Smart Steps and the waitlist. | Age, hours, income, and available funding all matter. |
| You get Families First | Ask your Families First worker about care for your approved plan. | Do not use the Smart Steps form if TDHS directs you to the Families First route. |
| Your Families First case is closing | Ask right away about Transitional Child Care. | The time limit can be up to 18 months for eligible families. |
| You are a teen parent in school | Ask your school counselor and TDHS about Teen Parent Child Care. | School attendance and other rules apply. |
| You are in SNAP job training | Ask your SNAP E&T worker about a child care referral. | Care must relate to approved activities. |
| You care for a relative child | Ask about At-Risk Child Only if it is a Families First child-only case. | Work or school rules apply to the guardian. |
Not sure which group you fit? Explain your situation to the worker and ask them to check every child care path before sending you to the Smart Steps waitlist.
What has changed
October 1, 2026: TDHS says its income guidance based on State Median Income (SMI) and provider payment rates were updated. The earlier October 2025 income chart and January 2026 provider rate table are historical, not current income or payment quotes. Use the newest charts linked from TDHS.
TDHS also now explains a 90-day compliance period for certain families who are not meeting work or school requirements at renewal. This is not a new 90-day approval for everyone. The Smart Steps waitlist that started in 2025 remains posted. The funding page still explains some cost and provider-rate changes made in 2025 and 2026.
Which Tennessee child care program may help?
TDHS runs several kinds of certificate assistance, not one grant for all parents. The official Child Care Certificate Program page lists the rules and referral paths.
Smart Steps for work or college
Smart Steps may help a parent or guardian who works, attends an undergraduate college program, or combines those activities for an average of 30 or more hours each week. TDHS says up to six hours of graduate education may count toward the weekly activity test. The child must be at least six weeks old and not past kindergarten age. Income rules also apply.
New Smart Steps applicants who sought assistance after August 26, 2025, are directed toward a waitlist under the current funding notice. If you already get Smart Steps, do not assume the waitlist means your case ends. Ask about renewal and whether your current eligibility period remains active.
Families First child care
Families First is Tennessee’s cash aid program, also called TANF. Families receiving it may get child care so a parent can complete activities in an approved Personal Responsibility Plan. The state lists a parent copay waiver for this route. Ask your caseworker how to request child care with your Families First application. You can also read ASMOM’s Tennessee TANF guide.
Transitional Child Care
Some families whose Families First cash case closes can receive up to 18 months of Transitional Child Care. TDHS lists a 30-hour work or approved activity test, with renewal checks every 12 months. The program can have a copay. Ask about it before your Families First case ends, especially if you are starting a new job. The 18 months are a possible limit, not a promise of care for every family.
Teen Parent Child Care
Teen parents ages 13 to 19 who attend middle or high school may qualify. Your school can help confirm attendance. A copay may apply. Ask a counselor about school-based programs, transportation, and care for your baby. Eligibility can depend on who lives in your home and how your household is counted.
At-Risk Child Only
This path serves a nonparent guardian, often a grandparent, aunt, or uncle, who has a relative child in a Families First child-only case. The guardian must meet a work, school, or training activity test, usually 30 hours a week. TDHS may charge a copay. Ask the Families First worker about this path if the child lives with you and you are the caregiver.
SNAP E&T and other referrals
A parent enrolled in Tennessee SNAP Employment and Training may receive child care tied to approved work or training. Ask your worker to check the referral rules. The Tennessee Department of Children’s Services may also refer eligible foster care, adoption assistance, or non-state custody cases. Some mental health or substance-use services and Early Head Start partnerships have their own referral rules. These options are not an open application for every household.
Income limits, copays, and other costs
TDHS uses State Median Income (SMI) to test income for Smart Steps. The usual initial limit is at or below 85% of Tennessee SMI, along with the program’s other rules. Income limits change by household size and can change each year. TDHS says new SMI figures took effect October 1, 2026. Check the current chart from the TDHS child care reports page or the main assistance page, rather than relying on an old amount in a blog.
If you already receive Smart Steps and income rises or a new spouse joins the home, ask TDHS about the Smart Steps Plus redetermination rule. The earlier October 2025 chart mentioned 86% to 100% SMI for certain active cases. That old chart should not be used as proof of today’s dollar limit or as a new program open to all families.
How the parent copay works
For many certificate families, TDHS uses a copay equal to 5% of countable monthly gross income, divided by 4.3 weeks, then spread among eligible children in care. The state sets and tells you your weekly amount. Some family paths have a copay waiver, including Families First, the Early Head Start partnership, certain mental health and substance-use referrals, and child welfare services. Confirm the waiver for your own case.
For example, 5% of $2,000 is $100 a month. Dividing by 4.3 gives about $23 a week before any division among eligible children and the state’s rounding rules. This is only an example, not your assigned copay.
| Charge | Who pays? | What to ask |
|---|---|---|
| State certificate payment | TDHS pays an approved provider directly. | Does the provider accept the Child Care Certificate Program? |
| Weekly parent copay | You may pay the provider unless a waiver applies. | What is my written, approved copay? |
| Cost difference or overage | You may owe the gap if the provider charges more than the state rate. | How much extra is due each week? |
| Registration, supplies, outings, late pickup | Provider rules may require extra payment. | Which fees are required, and when? |
State provider reimbursement rates change based on child age, care setting, county tier, and some quality and special-need rules. TDHS listed 15% rate additions for infants and children identified with disabilities or special needs, but eliminated some other additions in 2025. The prior January 2026 rate chart is historical; TDHS now says October 1, 2026 rates apply. Ask the provider to check the current state chart, then give you all costs in writing before care starts.
How to apply for child care payment assistance
- Open One DHS and sign in, or create an account if you do not have one.
- Choose Child Care Payment Assistance and follow the steps for your family. A Smart Steps applicant may see waitlist instructions.
- Send the form and all required papers. Use the Child Care Services Dashboard to upload child care documents. The SNAP and Families First file-upload route is separate.
- Save copies, a case number, and screenshots of uploads. Check email and portal messages for missing papers.
- Ask the office which step comes next, whether a referral is needed, and if you should also contact a child care provider.
TDHS says it reviews applications in the order received, but not until required papers are complete. Missing papers can lead to a denial and a new application. It is also possible to use paper child care forms, including English, Spanish, Arabic, and Somali versions. Submit them as TDHS directs through a local office. Families First applicants use the Families First process, not the usual Smart Steps form.
If you cannot use the portal, call 1-833-772-8347 or locate a regional child care office. Ask for help with language access or accessible forms if needed.
Documents to gather
The exact list depends on your case. Begin with these and check the form for anything more.
| Paper or record | Examples | Helpful tip |
|---|---|---|
| Income | Pay stubs, benefits letter, self-employment records | Ask what dates and income sources must be shown. |
| Work, school, or training | Schedule, class list, school letter, employer note | Include hours per week and the start date. |
| Home address | Lease, bill, or accepted official mail | Ask what TDHS accepts if you do not have a lease. |
| ID and child details | Your ID, birth record, school or custody records if requested | Make all pages clear and readable. |
| Referral or case documents | Families First case notice, SNAP E&T activity plan, DCS referral | Ask the referring worker to confirm the steps. |
If you are missing a document, do not give up or send a guess. Ask if the worker can accept another record. Keep the deadline on the notice and proof you asked for help.
Find child care that accepts assistance
Use the official Find Child Care tool and choose the filter for providers that accept child care assistance. Search near work, school, or home. Call programs directly because openings, age groups, and hours change.
Check whether the provider is licensed by TDHS or approved by the Tennessee Department of Education, and whether the provider is enrolled in the certificate payment program. In certain Families First, Transitional, or At-Risk Child Only cases, an approved individual caregiver may be allowed if required safety and background checks are met. Do not assume any relative, neighbor, or unlicensed person may be paid.
Ask about opening times, night shifts, transportation, meals, staff training, and emergency plans. Check recent inspection findings where shown in the state locator. Report possible licensing violations through the TDHS complaint page or call 1-800-462-8261. To compare programs, use Child Care Resource & Referral or ask about its referral line at 866-296-3422.
Before signing, request a written list of your weekly copay, any overage, registration fee, supply fee, late pickup charge, and charges for days your child is absent. An approved certificate does not guarantee a seat at the provider you want.
Keep your child care help active
TDHS says approved child care benefits are renewed every 12 months. Watch for reminders and use the Renew option in your One DHS account. If you cannot find it, TDHS advises you to link your enrollment to your account through the portal. Do not start a second account just to renew.
Report changes in income, work, school, or household size within 10 days under the state’s child care guidance. Keep proof of the report. If your work or education hours fall short at renewal, TDHS says some families may receive a 90-day compliance period while they provide proof of meeting the rules. Ask for your exact due date and what proof is needed. The case can end if you do not meet the requirement on time.
If you change child care providers, select Change Provider under My Cases in the portal and wait for the required steps. Do not assume the certificate moves on its own.
Other child care options while you wait
Head Start and Early Head Start
These programs serve eligible young children and families, and Early Head Start can also serve pregnant women. A child’s age, household income, SNAP or TANF benefits, foster care, or homelessness may affect eligibility. Visit the official Head Start application guide and Head Start center locator. A free program may still have a waitlist or hours that do not match a work shift.
Tennessee Voluntary Pre-K
Tennessee’s Voluntary Pre-K program focuses on young children, with priority for eligible at-risk four-year-olds. Your school district sets its local enrollment steps. Ask if there is wraparound care before and after class, as pre-K may not run a full workday.
After-school and summer care
For school-age children, ask your child’s school about after-school programs and 21st Century Community Learning Centers, LEAPs, community centers, local YMCA sites, or summer programs. The state extended learning page explains some school programs. Check fees, hours, pickup, and whether a local scholarship exists.
Children with disabilities or delays
Tennessee’s Early Intervention System (TEIS) supports young children with possible developmental delays or disabilities. Call 1-800-852-7157 to ask about a referral. TEIS offers early intervention services, not an automatic full-day child care placement. The ASMOM Tennessee special needs guide offers related routes.
Help with other child needs
Child care can be easier to manage when food and medical needs are covered. Check Tennessee WIC help, health care help, and baby supply help for related steps. If you are in college, ASMOM’s Tennessee education guide may help you find school aid. See the Tennessee assistance overview for other types of aid; many of these are benefits or services, not cash grants.
If you are denied, delayed, or waitlisted
First, check the notice. A Smart Steps waitlist, a missing-document notice, and an eligibility denial mean different things.
- Read the letter or portal message. Note the date, case number, missing papers, and stated reason.
- Ask TDHS if the application can be completed, corrected, or reviewed through a different child care category.
- Save any notice, email, screenshot, and the name and date of each call.
- If you disagree with a decision, use the official TDHS appeals instructions. Child care appeals can be requested online, in writing, by phone, or with the state form HS-3058-F. Follow the deadline on your notice; do not assume an appeal pauses a closure.
- While you wait, contact Head Start, the school district, and 211 about other care or nearby help.
If you lost work or class hours, ask an employer, school, or caseworker for a letter showing your current schedule or why child care is needed. Ask TDHS whether the 90-day compliance option applies to your renewal. If a case involves custody, disability rights, or a formal dispute, a qualified advocate or legal-aid provider may help explain the process.
Common mistakes to avoid
- Stopping at a Smart Steps waitlist without checking Families First or referral paths.
- Using a 2025 income limit or an old provider rate as though it still applies in October 2026.
- Uploading child care papers in the separate SNAP or Families First upload area.
- Assuming the subsidy covers every fee or that all child care centers accept certificates.
- Missing messages or a renewal date, or opening a second portal account.
- Waiting until the appeal deadline passes before asking why the case was closed.
Phone scripts you can use
Ask TDHS about the right program
“Hi, I need child care so I can work or study. I know Smart Steps has a waitlist. Can you check if I qualify through Families First, Teen Parent, SNAP E&T, Transitional, At-Risk Child Only, or another referral?”
Ask a provider about costs
“Do you accept Tennessee child care certificates? Is there an opening for my child’s age? What will I owe each week for the copay, overage, and any other fees?”
Ask about a renewal
“My child care renewal is due, and my work or school hours have changed. What proof do you need? Does the 90-day compliance rule apply to my case, and what is my deadline?”
Ask a school or Head Start office
“Is enrollment open for my child’s age? Is there a waitlist, and what are the daily hours? Do you know of care before or after class?”
Resumen en español
En Tennessee, el programa Child Care Payment Assistance puede ayudar a pagar el cuidado infantil. Puede comenzar en One DHS. Smart Steps tiene una lista de espera para muchas solicitudes nuevas. Pregunte también por Families First, SNAP E&T, el programa para padres adolescentes y la ayuda de transición. Revise los límites de ingresos de octubre de 2026, pregunte por su copago y guarde copias de sus documentos. Si recibe una carta de negación, revise la fecha y pregunte cómo apelar. Para buscar otros servicios en su condado, comuníquese con 211.
Frequently asked questions
Can a single mother get free child care in Tennessee?
Some families may have their parent copay waived, but approval, provider space, and added provider fees still matter. There is no free child care guarantee just because a parent is single.
Is Smart Steps accepting new applications?
Tennessee still lists a Smart Steps waitlist for families seeking help after August 26, 2025. Check One DHS for the steps that apply now and ask whether another referral-based path fits your family.
What income limit applies in 2026?
For Smart Steps, TDHS generally tests income against 85% of Tennessee State Median Income and your household size. The state updated its income guidance October 1, 2026. Use the current TDHS chart, not an old dollar table.
Can I get child care if I am in college?
Smart Steps may count undergraduate study, work, or both toward an average 30 hours per week. Other eligibility rules and the current waitlist still apply. Ask TDHS how your hours count.
What happens when Families First ends?
Ask about Transitional Child Care before the case closes. Eligible families may have help for up to 18 months, with work or activity and renewal rules.
Will the state pay the full daycare bill?
Not always. You may owe a parent copay, a difference between the provider price and the state payment, and other fees. Ask for a written cost list before care begins.
How do I appeal a child care denial?
Read the notice and its deadline. Tennessee provides child care appeal options through One DHS, in writing, by phone, and on form HS-3058-F. Request help promptly and keep proof you appealed.
What if I lose work hours before renewal?
Tell TDHS about the change. A 90-day compliance period may apply at renewal in some cases, but it does not apply to everyone. Ask which proof and due date apply to you.
Can my relative watch my child and be paid?
Usually the provider must take part in the state certificate program. Some Families First, Transitional, and At-Risk cases can use an approved individual caregiver who meets safety and background rules. Ask TDHS before making plans.
About this guide
This guide uses official Tennessee, federal, and high-trust sources linked in the article. A Single Mother is independent. It is not a government agency, benefits office, or professional advisor.
Program rules, funding, fees, waitlists, and child care openings can change. Confirm the rules with TDHS before applying or relying on a date or amount. This is general information, not legal, financial, medical, or safety advice.
Verification: Official child care, renewal, waitlist, application, and appeals pages checked October 16, 2026. Next review February 2, 2027.
Corrections: Send errors to suggestions@asinglemother.org.
Last updated: November 4, 2026 Next review: February 2, 2027