Last Updated on September 22, 2025 by Rachel
Virginia Mental Health Resources for Single Mothers (2025 No‑Fluff Guide)
Last updated: September 2025
This is a practical, scan‑friendly hub for Virginia single moms who need mental health care now, with real numbers, direct links, timelines, and backup plans when things don’t go smoothly. We use only official state/federal sources and established Virginia nonprofits. See “About This Guide” at the end for our editorial standards.
Quick Help Box (save these)
- Call or text 988 for 24/7 suicide and mental health crisis help; chat and Virginia‑specific info available. Virginia 988: what to expect, mobile crisis, stabilization units. (988va.org)
- Maternal Mental Health Hotline (24/7): 1‑833‑TLC‑MAMA (1‑833‑852‑6262) for pregnancy/postpartum mental health support (English/Spanish; interpreters for 60+ languages). Hotline FAQ (HRSA/HHS). (mchb.hrsa.gov)
- Postpartum Support Virginia (peer warmline): (703) 829‑7152, text English (540) 698‑1277, texto en español (757) 550‑4234. Get support and care coordination. (postpartumva.org)
- Find local services now (free, 24/7): dial 211, chat, or text “CONNECT” to 247211. 211 Virginia official directory. (211virginia.org)
- Local public mental health (Community Services Boards): find your CSB’s 24/7 number by locality using the state directory. DBHDS CSB directory. (dbhds.virginia.gov)
- Coverage help (Medicaid/FAMIS): Cover Virginia call center 1‑855‑242‑8282 (TTY 1‑888‑221‑1590) Mon‑Fri 8am–7pm, Sat 9am–noon. How to apply & send docs. (dmas.virginia.gov)
- Cardinal Care managed‑care plan help: Enrollment Broker helpline 1‑800‑643‑2273 (TTY 1‑800‑817‑6608) Mon‑Fri 8:30am–6pm. Member page and FAQs. (dmas.virginia.gov)
- No‑cost rides if you have Medicaid: ModivCare (fee‑for‑service) reservations 1‑866‑386‑8331; or call the transportation number on your plan ID card. DMAS transportation info. (dmas.virginia.gov)
Quick Reference Cheat Sheet
| Need | Best first step | Link/Number |
|---|---|---|
| Suicide thoughts, panic, unsafe | Call/text 988 now | Virginia 988 — what happens when you call (988va.org) |
| Overwhelmed during pregnancy or after birth | 1‑833‑TLC‑MAMA | Maternal Mental Health Hotline FAQ (mchb.hrsa.gov) |
| Postpartum peer support & care navigation | (703) 829‑7152; text (540) 698‑1277 (EN) / (757) 550‑4234 (ES) | Postpartum Support Virginia (postpartumva.org) |
| Find a counselor/clinic that sees uninsured or offers sliding‑fee | Search “Health Centers” (federally funded) | HRSA Find a Health Center (hrsa.gov) |
| Local public mental health intake or 24/7 crisis | Your Community Services Board (CSB) | DBHDS CSB directory (dbhds.virginia.gov) |
| Apply for Medicaid/FAMIS coverage | Online, phone, or in‑person | Apply & documents (dmas.virginia.gov) |
| Health plan (Cardinal Care) questions or to switch plans | 1‑800‑643‑2273 (TTY 1‑800‑817‑6608) | Cardinal Care members (dmas.virginia.gov) |
What most “top ten” pages miss—and how this guide fixes it
A quick scan of the most visible results for “Virginia mental health resources for single mothers” shows helpful hotlines and general tips, but big gaps: few list concrete Virginia income limits for coverage, step‑by‑step application steps with timelines, direct CSB crisis numbers, transportation options for moms without a car, or Plan B if the first door doesn’t open. Below you’ll find those specifics with state‑verified numbers, links, and realistic timelines.
Start here: If you’re in crisis or feel yourself slipping
- Call or text 988 right now. You’ll reach a trained crisis worker in Virginia who can de‑escalate, connect you to local services, and dispatch mobile crisis if needed. Virginia’s 988 connects to the state’s Crisis Continuum (mobile crisis teams, community stabilization, and crisis stabilization units). See what to expect and services linked to 988 in Virginia. (988va.org)
- Keep the perinatal hotline in your phone: 1‑833‑TLC‑MAMA. It’s 24/7, confidential, and can link you with local or telehealth providers; English/Spanish counselors are available with interpreters for 60+ languages. HRSA hotline FAQ. (mchb.hrsa.gov)
- Save a peer resource: Postpartum Support Virginia’s warmline (703) 829‑7152 (returned within 12 hours), text EN (540) 698‑1277 / ES (757) 550‑4234; free care coordination to find therapists, psychiatrists, support groups, and more. PSVa for Parents. (postpartumva.org)
- For developmental disabilities in crisis (you or your child): REACH provides 24/7 mobile crisis and short‑term stabilization statewide. DBHDS REACH overview. (dbhds.virginia.gov)
What to do if this doesn’t work
- Try your CSB’s 24/7 crisis line. Use the state directory to pull your locality’s number. DBHDS CSB directory. (dbhds.virginia.gov)
- If you can’t get through to 988 from an out‑of‑state cell number, Virginia’s alternate line is (703) 752‑5263. DBHDS “Need Help” page. (dbhds.virginia.gov)
- Call 911 for immediate danger. Ask for a Crisis Intervention Team (CIT) officer. Virginia is phasing in the Marcus Alert system (behavioral health co‑response) across localities through July 1, 2028. Marcus Alert info and current localities. (dbhds.virginia.gov)
Paying for care: Virginia Medicaid, FAMIS, and Marketplace options (with current income limits)
Below are official 2025 income limits and who qualifies. If you’re not sure, apply—screening is quick, and decisions can take up to 45 days (or 90 days if a disability review is needed). Pregnant categories are expedited when all info is on file. DMAS FAQs; state timeliness rules. (dmas.virginia.gov)
Table: 2025 Virginia health coverage options and income limits (most common paths for single mothers)
| Program | Who it’s for | 2025 income limit examples | What it covers | Where to apply |
|---|---|---|---|---|
| Medicaid for adults 19–64 (expansion) | Adults, including many parents | Up to 138% FPL: 1‑person: 21,597/yr∗∗;2‑person:∗∗21,597/yr**; 2‑person: **29,187; 3‑person: 36,777∗∗;4‑person:∗∗36,777**; 4‑person: **44,367 (includes 5% disregard) | Outpatient/inpatient MH care, therapy, psychiatry, meds, telehealth; transportation if eligible | Cover Virginia—Adults 19–64 (coverva.dmas.virginia.gov) |
| Medicaid for Pregnant Individuals | Pregnancy through 12 months postpartum | Up to 148% FPL (e.g., family of 2: 31,302/yr∗∗;of3:∗∗31,302/yr**; of 3: **39,442; of 4: $47,582) | Full medical + mental health, including therapy/psychiatry; dental; doula services | Medicaid for Pregnant Women (coverva.dmas.virginia.gov) |
| FAMIS MOMS | Pregnant/postpartum up to 12 months, higher income band | Up to 205% FPL (e.g., family of 2: 43,358/yr∗∗;of3:∗∗43,358/yr**; of 3: **54,633; of 4: $65,908) | Full coverage during pregnancy + 1 year postpartum; no premiums/copays for pregnancy services | FAMIS MOMS (coverva.dmas.virginia.gov) |
| FAMIS (CHIP) | Children under 19 | Up to 205% FPL (e.g., family of 2: 43,358/yr∗∗;of3:∗∗43,358/yr**; of 3: **54,633; of 4: $65,908) | Therapy, psychiatry, and all medically necessary MH under EPSDT | FAMIS—children (coverva.dmas.virginia.gov) |
| FAMIS Prenatal | Pregnant Virginians who don’t meet immigration rules for other coverage | Income‑based; no SSN or specific status required; 60 days postpartum | Full prenatal coverage; labor/delivery; mental health | FAMIS Prenatal (dmas.virginia.gov) |
| Marketplace plans (Virginia’s Insurance Marketplace) | If you don’t qualify for Medicaid/FAMIS | Savings based on FPL; mental health/substance use are essential benefits with parity protections | Therapy, psychiatry, inpatient, SUD treatment; pre‑existing conditions covered | Marketplace mental health coverage explainer (help.marketplace.virginia.gov) |
Notes:
- Children’s mental health (under 21) has strong federal EPSDT protections—if it’s medically necessary, Medicaid covers it, even when services aren’t typically covered. DMAS EPSDT member page; state regs. (dmas.virginia.gov)
- 2025 FPL‑based numbers above are taken directly from updated Cover Virginia tables effective January 15, 2025. (coverva.dmas.virginia.gov, cubrevirginia.dmas.virginia.gov)
What to do if this doesn’t work
- If you’re denied or stuck past 45 days, call Cover Virginia 1‑855‑242‑8282 to check status and ask about appeals. DMAS FAQs on timelines/appeals. (dmas.virginia.gov)
- Pregnant and need faster processing? Ask to apply through the Cover Virginia Call Center’s Specialized Pregnancy Unit to speed things up. Medicaid for Pregnant Women – contact info. (coverva.dmas.virginia.gov)
How to apply quickly (and what to upload)
- Fastest ways: apply online via CommonHelp, by phone with Cover Virginia 1‑855‑242‑8282, or in person at your local DSS. How to apply. (dmas.virginia.gov)
- Find your local Department of Social Services (DSS) office. DSS local office finder. (dss.virginia.gov)
- Upload or email requested documents (secure receive‑only email: verify_docs@coverva.org) if Cover Virginia asks—don’t wait for the mail. CoverVA apply & send docs. (coverva.dmas.virginia.gov)
Application Checklist (have these ready)
- Photo ID and proof of Virginia residence (e.g., lease, utility bill). VDSS verification list. (dss.virginia.gov)
- Social Security numbers (if you have them) or document numbers for lawfully present immigrants; not required to apply, but may be needed to enroll. DMAS FAQs. (dmas.virginia.gov)
- Proof of income (recent pay stubs, W‑2/1099, employer letter, or self‑employment ledger). Marketplace income docs guide (applies when you’re routed there). (help.marketplace.virginia.gov)
- Any current health insurance info (policy numbers), and pregnancy due date if applying pregnant. DMAS apply page. (dmas.virginia.gov)
Timeline reality check
- Expect up to 45 days for most Medicaid decisions (up to 90 with a disability review). Pregnant categories are expedited when all info is in the file. Watch your mail/portal for requests—delays often happen when proof is missing. DMAS FAQs; FAMIS MOMS timeliness language. (dmas.virginia.gov, register.dls.virginia.gov)
What to do if this doesn’t work
- If CommonHelp glitches, call Cover Virginia or visit your local DSS to submit a paper application; you can also call the VDSS Enterprise Call Center 1‑855‑635‑4370 for help. DMAS apply page. (dmas.virginia.gov)
Your health plan (Cardinal Care): who manages your mental health care
As of July 1, 2025, Virginia Medicaid managed care (Cardinal Care) offers five health plans: Aetna Better Health of Virginia, Anthem HealthKeepers Plus, Humana Healthy Horizons of Virginia (new), Sentara Health Plans, and UnitedHealthcare Community Plan. Former Molina members were moved to Humana and may switch plans through September 30, 2025. Use the Enrollment Broker to compare plans and switch: 1‑800‑643‑2273 (TTY 1‑800‑817‑6608). [DMAS member page and provider bulletin]. (dmas.virginia.gov, vamedicaid.dmas.virginia.gov)
Table: Your managed‑care plan options (effective 7/1/2025)
| Plan name | Typical member services page |
|---|---|
| Aetna Better Health of Virginia | Aetna Medicaid Virginia (ch.aetnabetterhealth.com) |
| Anthem HealthKeepers Plus | Anthem Medicaid VA (plan list on DMAS) (dmas.virginia.gov) |
| Humana Healthy Horizons of Virginia (new) | DMAS plan list & FAQs (dmas.virginia.gov) |
| Sentara Health Plans | DMAS plan list & FAQs (dmas.virginia.gov) |
| UnitedHealthcare Community Plan | DMAS plan list & FAQs (dmas.virginia.gov) |
Tip: Behavioral health (therapy, psychiatry, intensive outpatient/partial hospitalization, crisis stabilization) is covered; many services are available by telehealth, including some audio‑only when appropriate. DMAS telehealth updates; behavioral health overview. (vamedicaid.dmas.virginia.gov, dmas.virginia.gov)
What to do if this doesn’t work
- Can’t find an in‑network therapist? Call your plan’s Behavioral Health number on your ID card and ask for care coordination and a three‑way call to schedule. If still stuck, call the Enrollment Broker 1‑800‑643‑2273 to discuss plan switch rules/dates. DMAS member page. (dmas.virginia.gov)
Where to get care (with or without insurance)
Table: Best‑bet care settings for single moms in Virginia
| Setting | Why it helps | How to use it |
|---|---|---|
| Community Services Boards (CSBs) | 24/7 crisis lines; intake, therapy, psychiatry; sliding‑fee for eligible | Find your CSB and its 24/7 number by locality. DBHDS CSBs. (dbhds.virginia.gov) |
| HRSA‑funded Health Centers (FQHCs) | Primary care with integrated behavioral health; sliding‑fee | Search by ZIP; ask for behavioral health/therapy availability. Find a Health Center. (hrsa.gov) |
| Free & Charitable Clinics | Many clinics offer counseling/psychiatry with sliding fees | Use the statewide map. Virginia Association of Free & Charitable Clinics. (freeclinicscare.org) |
| Postpartum Support Virginia | Free warmline, care navigation, groups statewide (English/Spanish) | Call (703) 829‑7152 or text; get referrals to trained perinatal providers. PSVa for Parents. (postpartumva.org) |
| Virginia Health Care Foundation “It Takes a Village” | Low/no‑cost maternal mental health counseling (telehealth/in‑person) via state‑funded partners | Contact participating organizations for an appointment. VHCF — ITAV. (vhcf.org) |
What to do if this doesn’t work
- Use 211 Virginia to find additional local providers, church‑based counseling, and support groups—by phone, text, chat, or the directory. 211 Virginia. (211virginia.org)
- Ask your CSB if they have same‑day access, mobile crisis, or community stabilization options; many do. DBHDS Crisis Services. (dbhds.virginia.gov)
Real examples (what this looks like in Virginia)
- A Richmond mom calling 988 at midnight gets de‑escalation over the phone and a next‑day referral to her CSB’s crisis stabilization unit; Virginia’s 988 connects directly to the state Crisis Continuum (mobile crisis, stabilization units). Virginia 988 overview and continuum. (988va.org)
- A mom in Roanoke without insurance uses the Free Clinic finder to book counseling at a clinic with sliding fees; many Virginia free clinics offer mental health services. VAFCC data; clinic finder. (freeclinicscare.org)
- A pregnant mom at 160% FPL doesn’t qualify for Medicaid pregnancy category (148%) but does for FAMIS MOMS (205%), so she applies by phone and gets 12 months postpartum coverage. CoverVA FAMIS MOMS 2025 limits. (coverva.dmas.virginia.gov)
Don’t skip transportation—rides are covered for many Medicaid members
If you have Virginia Medicaid and no other way to get to care, non‑emergency medical transportation is covered (bus tickets, gas reimbursement, ride services, wheelchair van if needed). For fee‑for‑service members, call ModivCare 1‑866‑386‑8331; for managed‑care members, call the transportation number on your plan card. DMAS transportation for members. (dmas.virginia.gov)
Table: Quick transportation contacts
| Situation | Who to call |
|---|---|
| Fee‑for‑Service Medicaid | 1‑866‑386‑8331 (ModivCare) — reservations/ride assist. ModivCare VA. (mymodivcare.com) |
| Managed‑care member | Use the transportation phone number on your plan ID card; or call plan member services to set up a ride. DMAS member transportation page. (dmas.virginia.gov) |
What to do if this doesn’t work
- Ask your plan for “gas reimbursement” for a friend/family driver when available. Policies differ; member services can confirm. DMAS transportation resources. (dmas.virginia.gov)
If substance use is part of the picture
Virginia Medicaid’s Addiction and Recovery Treatment Services (ARTS) covers detox, residential, intensive outpatient/partial hospitalization, and medications for opioid use disorder. ARTS overview (DMAS). (dmas.virginia.gov)
- Free naloxone is widely available through state programs and many health departments; learn to use it via Virginia’s statewide REVIVE! trainings. REVIVE! overview and training links (DBHDS). (dbhds.virginia.gov)
What to do if this doesn’t work
- Call your plan’s Behavioral Health number and ask for SUD care coordination; or search for treatment via SAMHSA and call 1‑800‑662‑HELP (4357). SAMHSA Virginia coverage page. (samhsa.gov)
Community Services Boards: fast regional contacts
Use the CSB directory for your exact locality, but here are confirmed 24/7 crisis numbers in major regions (save the one nearest you):
Table: Sample CSB crisis contacts
| Region | CSB | 24/7 crisis number |
|---|---|---|
| Northern Virginia | Fairfax‑Falls Church CSB | 703‑573‑5679 (Detox 703‑502‑7000) — 24/7 walk‑in available. CSB emergency services. (fairfaxcounty.gov) |
| Richmond area | Richmond Behavioral Health Authority (RBHA) | 804‑819‑4100 (24/7). RBHA crisis response. (rbha.org) |
| Hampton Roads | Hampton‑Newport News CSB | 757‑788‑0011 (24/7). HNNCSB crisis services. (hnncsb.org) |
| Roanoke/SW VA | Blue Ridge Behavioral Healthcare | 540‑981‑9351 (24/7). BRBH emergency services. (brbh.org) |
| Anywhere in VA | Find your CSB | Use the statewide directory by county/city. DBHDS CSBs. (dbhds.virginia.gov) |
What to do if this doesn’t work
- Call 988 to route you to the nearest crisis center; they can connect you to your CSB or mobile crisis team. Virginia 988. (988va.org)
Where to find affordable care if uninsured or waiting on approval
- Federally funded Community Health Centers see patients regardless of ability to pay and many offer behavioral health on site; ask for a sliding fee scale. HRSA—Find a Health Center. (hrsa.gov)
- Virginia’s Free & Charitable Clinics: many offer counseling/psychiatry and medication support at low/no cost. VAFCC clinic finder. (freeclinicscare.org)
- 211 Virginia can filter for grief groups, church‑based counseling, and other local supports you might not find on Google. 211 Virginia. (211virginia.org)
What to do if this doesn’t work
- Ask the clinic about telehealth appointments and language services; many offer both. Virginia Telehealth resources and providers rely on DMAS telehealth allowances. (vamedicaid.dmas.virginia.gov)
Maternal mental health: specialized Virginia resources
- Postpartum Support Virginia (PSVa) warmline (703) 829‑7152; text EN (540) 698‑1277 / ES (757) 550‑4234; free care coordination to find therapists trained in PMADs. PSVa for Parents. (postpartumva.org)
- VHCF’s “It Takes a Village” (started 2025): low/no‑cost counseling for pregnant/postpartum parents statewide via partner clinics; telehealth available; English/Spanish. VHCF—ITAV. (vhcf.org)
- National Maternal Mental Health Hotline: 1‑833‑TLC‑MAMA, 24/7 support, English/Spanish + interpreters. HRSA FAQ. (mchb.hrsa.gov)
What to do if this doesn’t work
- If therapist waitlists are long, ask PSVa for more provider options and support groups; also check major health systems’ free groups (e.g., VCU Health hosts postpartum groups and lists Richmond‑area crisis numbers). VCU Health postpartum support. (vcuhealth.org)
Diverse Communities: targeted help and access tips
- LGBTQ+ single mothers: 988 offers affirming support; many HRSA health centers provide inclusive behavioral health. Ask any clinic about LGBTQ‑competent counselors; 211 Virginia can filter for LGBTQ‑friendly services. 211 Virginia. (211virginia.org)
- Single mothers with disabilities or moms of disabled children: Medicaid EPSDT can cover medically necessary therapy for children under 21; for developmental disability crises, call REACH (24/7). EPSDT member info; DBHDS REACH. (dmas.virginia.gov, dbhds.virginia.gov)
- Veteran single mothers: Contact the VA Women Veterans Call Center 1‑855‑829‑6636 for enrollment, maternity care coordination, mental health, and MST resources; Veterans Crisis Line is 988 then 1. VA Women Veterans Health. (womenshealth.va.gov)
- Immigrant/refugee moms: FAMIS Prenatal provides full prenatal coverage regardless of immigration status; 988 and HRSA/health centers provide interpreter services. FAMIS Prenatal; HRSA services overview. (dmas.virginia.gov, hrsa.gov)
- Tribal citizens in Virginia: You may qualify for zero cost‑sharing Marketplace plans (100–300% FPL) and special Medicaid/FAMIS protections. Contact the IHS Mid‑Atlantic Tribal Health Center ((804) 622‑0011) for culturally‑competent care. Virginia Marketplace AI/AN help; IHS Mid‑Atlantic. (help.marketplace.virginia.gov, ihs.gov)
- Rural moms with limited access: Ask for telehealth; Virginia Medicaid allows many behavioral health services via telemedicine (some audio‑only). Use HRSA/Free Clinic maps to find the closest clinic; request transportation through Medicaid if eligible. DMAS telehealth memo; HRSA finder; VAFCC. (vamedicaid.dmas.virginia.gov, hrsa.gov, freeclinicscare.org)
- Single fathers: Most programs here apply to all parents and caregivers; perinatal supports welcome partners, and 988 is for anyone in distress. See PSVa and 211 for father‑inclusive groups. PSVa; 211 Virginia. (postpartumva.org, 211virginia.org)
- Language access: 988 has Spanish routing and language line support; the Maternal Mental Health Hotline supports English/Spanish + 60 languages; Cover Virginia offers TTY and Spanish portals. HRSA hotline FAQ; CoverVA apply/contact. (mchb.hrsa.gov, dmas.virginia.gov)
Local organizations, charities, and support groups (statewide highlights)
- NAMI Virginia (education, peer support, local affiliates; info line hours apply): NAMI Helpline 1‑800‑950‑6264; see state site for affiliates. NAMI Virginia contact. (namivirginia.org)
- Jewish Family Service of Tidewater (counseling, sliding‑fee; open to all faiths). JFS counseling services & sliding fee. (jfshamptonroads.org)
- Virginia Health Care Foundation (connects to community health centers and maternal mental health partners). VHCF—Community Health Centers. (vhcf.org)
What to do if this doesn’t work
- Call 211 and ask for: “low‑cost counseling,” “maternal mental health,” “grief support,” or “faith‑based counseling” in your county. 211 Virginia. (211virginia.org)
Common mistakes to avoid
- Not applying because you “think” you’re over income. Virginia has multiple categories and disregards (e.g., 5% FPL disregard). Apply and let the system screen you. CoverVA income tables. (coverva.dmas.virginia.gov)
- Ignoring mail/portal messages; missing documents cause denials and delays beyond 45 days. Upload or email requested proofs promptly. DMAS FAQs; send docs info. (dmas.virginia.gov, coverva.dmas.virginia.gov)
- Waiting for in‑person therapy if telehealth is available sooner. Many services are covered by Medicaid via telehealth (including some audio‑only). DMAS telehealth memo. (vamedicaid.dmas.virginia.gov)
- Not asking for transportation. If you have Medicaid and no ride, call for NEMT. DMAS transportation info. (dmas.virginia.gov)
Step‑by‑step: get covered and into care fast
- Apply for coverage (same day).
- Online via CommonHelp, by phone (1‑855‑242‑8282), or in person at DSS; gather the checklist docs above. DMAS “How to apply”. (dmas.virginia.gov)
- While you wait (days 1–10).
- Book an appointment at your CSB or a Health Center/free clinic with sliding fees; ask for telehealth to get in faster. DBHDS CSBs; HRSA finder; VAFCC map. (dbhds.virginia.gov, hrsa.gov, freeclinicscare.org)
- Decision window (up to 45 days).
- Watch for mail/portal messages; respond to document requests. If no decision by day 46, call Cover Virginia and ask about status/appeal. DMAS FAQs. (dmas.virginia.gov)
- After approval (within a week).
- Choose your plan (Cardinal Care) or the state will assign one; if you need to switch, call the Enrollment Broker 1‑800‑643‑2273 by the posted deadline. DMAS Cardinal Care – members. (dmas.virginia.gov)
- Get to your first appointment.
- If you don’t have a ride, call your plan’s transportation line or ModivCare 1‑866‑386‑8331 (FFS) and schedule at least 5 days ahead when possible. DMAS transportation. (dmas.virginia.gov)
What to do if this doesn’t work
- If you can’t get a therapy date, ask your plan or CSB for “community stabilization” or group options to start support sooner; call 988 if symptoms escalate. Virginia 988. (988va.org)
Fast facts and figures (Virginia‑specific)
- Virginia 988 averaged 10,185 calls per month in 2024 (June 2024 peak 12,958). Virginia 988 homepage stats. (988va.org)
- Virginia estimates 1 in 8 mothers experience maternal mental health conditions; VHCF’s 2025 “It Takes a Village” expands low/no‑cost counseling statewide. VHCF—ITAV. (vhcf.org)
- 2025 Medicaid/FAMIS income limits used here are effective January 15, 2025, per Cover Virginia. Adults 19–64; Pregnant; Children; FAMIS MOMS tables. (coverva.dmas.virginia.gov, cubrevirginia.dmas.virginia.gov)
Tables you can screenshot
Table: Immediate help lines (Virginia)
| Purpose | Number/Link |
|---|---|
| 24/7 suicide & mental health crisis | 988 — About Virginia 988 (988va.org) |
| Maternal mental health (perinatal) | 1‑833‑TLC‑MAMA (1‑833‑852‑6262) — HRSA FAQ (mchb.hrsa.gov) |
| Postpartum Support Virginia warmline | (703) 829‑7152 (texts: EN (540) 698‑1277 / ES (757) 550‑4234) — PSVa (postpartumva.org) |
| Find local services 24/7 | 211 — 211 Virginia (211virginia.org) |
| Local public MH (CSBs) | Directory — DBHDS CSBs (dbhds.virginia.gov) |
Table: 2025 income snapshots (select family sizes)
| Category | 2‑person | 3‑person | 4‑person |
|---|---|---|---|
| Medicaid adults 19–64 (≤138% FPL) | $29,187/yr | $36,777 | $44,367 (coverva.dmas.virginia.gov) |
| Medicaid pregnant (≤148% FPL) | $31,302 | $39,442 | $47,582 (coverva.dmas.virginia.gov) |
| FAMIS MOMS (≤205% FPL) | $43,358 | $54,633 | $65,908 (coverva.dmas.virginia.gov) |
| FAMIS child (≤205% FPL) | $43,358 | $54,633 | $65,908 (coverva.dmas.virginia.gov) |
Table: Getting around (transportation)
| Program | Number | Notes |
|---|---|---|
| ModivCare—FFS Medicaid rides | 1‑866‑386‑8331 | Call for reservations/ride assist; ask about gas reimbursement. DMAS member page. (dmas.virginia.gov) |
| MCO transportation | See your plan card | Each plan has its own transportation vendor and number. (dmas.virginia.gov) |
Table: CSB crisis contact examples
| Region | 24/7 number |
|---|---|
| Fairfax‑Falls Church CSB | 703‑573‑5679 (Detox 703‑502‑7000) — Emergency services (fairfaxcounty.gov) |
| Richmond Behavioral Health Authority | 804‑819‑4100 — Crisis response (rbha.org) |
| Hampton‑Newport News CSB | 757‑788‑0011 — Crisis services (hnncsb.org) |
| Blue Ridge Behavioral Healthcare (Roanoke) | 540‑981‑9351 — Emergency services (brbh.org) |
Table: Your managed‑care (Cardinal Care) plan list (effective 7/1/2025)
| Plan | Notes |
|---|---|
| Aetna Better Health of Virginia | In network behavioral health; see plan site. (ch.aetnabetterhealth.com) |
| Anthem HealthKeepers Plus | Foster Care Specialty Plan administrator. (vamedicaid.dmas.virginia.gov) |
| Humana Healthy Horizons of Virginia | New MCO; Molina members moved here (can switch by 9/30/2025). (vamedicaid.dmas.virginia.gov) |
| Sentara Health Plans | Behavioral health via plan. (dmas.virginia.gov) |
| UnitedHealthcare Community Plan | Behavioral health via plan. (dmas.virginia.gov) |
10 Virginia‑specific FAQs (fast answers)
- How fast will I hear back after I apply for Medicaid/FAMIS?
- Up to 45 days (up to 90 if disability review needed). Pregnant categories are expedited when all info is provided. DMAS FAQs. (dmas.virginia.gov)
- Do Virginia Medicaid plans cover therapy and psychiatry?
- Yes. Outpatient therapy, psychiatry, intensive outpatient/partial hospitalization, and crisis services are covered, often via telehealth. DMAS behavioral health benefits. (dmas.virginia.gov)
- What if I need help now but don’t have coverage yet?
- Use your CSB, Health Center, or Free Clinic; ask for sliding‑fee and telehealth. Call 988 for crisis; PSVa can connect you to perinatal providers. DBHDS CSBs; HRSA finder; VAFCC. (dbhds.virginia.gov, hrsa.gov, freeclinicscare.org)
- I can’t afford gas/childcare to get to appointments.
- If you have Medicaid and no other ride, transportation is covered; ask about gas reimbursement or bus passes. DMAS transportation. (dmas.virginia.gov)
- I’m pregnant but over Medicaid’s income limit—any options?
- Yes, FAMIS MOMS up to 205% FPL with 12 months postpartum coverage. FAMIS MOMS 2025. (coverva.dmas.virginia.gov)
- My child needs therapy. Is there a visit limit?
- Under Medicaid/EPSDT, medically necessary treatment for under‑21s must be covered (authorization rules apply). DMAS EPSDT. (dmas.virginia.gov)
- Are services available in Spanish or other languages?
- Yes. The Maternal Mental Health Hotline, 988, HRSA clinics, and Medicaid plans have language supports/interpreters. HRSA hotline FAQ. (mchb.hrsa.gov)
- Who do I call to switch my Medicaid plan?
- 1‑800‑643‑2273 (TTY 1‑800‑817‑6608), Mon–Fri. Cardinal Care members. (dmas.virginia.gov)
- Where can I get naloxone and learn to use it?
- Many localities offer free naloxone; take a REVIVE! training (virtual or in‑person). DBHDS REVIVE!. (dbhds.virginia.gov)
- I can’t find my DSS office.
- Use the official Find Your Local Department directory. VDSS local office finder. (dss.virginia.gov)
Reality checks and tips
- Lines are busy. If 988 or a CSB line rings, stay on or try again; call volume in Virginia has risen, but staffing is improving. Virginia 988 context. (988va.org)
- Put deadlines in your phone. Appeals and plan‑switch windows matter (e.g., managed‑care special enrollment through September 30, 2025 tied to the new contract go‑live). DMAS provider bulletin / member page. (vamedicaid.dmas.virginia.gov)
- Ask for care coordination. Your plan can help with provider searches, prior auths, transport, and follow‑ups—use them.
What to bring to your first mental health visit
- Photo ID; insurance card or application confirmation; list of meds; any prior records; questions you want answered; safe childcare or a device/headphones if joining by telehealth.
- If virtual, test your phone battery/Wi‑Fi and have a private spot. Medicaid covers many services via telehealth; audio‑only may be allowed in some cases. DMAS telehealth memo. (vamedicaid.dmas.virginia.gov)
If you only read one section: do these three things today
- Save 988, 1‑833‑TLC‑MAMA, and your CSB crisis number in your phone.
- Apply for coverage (if uninsured) and upload proofs the same day. 1‑855‑242‑8282 can help by phone. DMAS apply. (dmas.virginia.gov)
- Book the earliest intake (telehealth if needed) at your CSB/Health Center/free clinic; ask your Medicaid plan for transport and care coordination once enrolled. CSB directory, HRSA, VAFCC. (dbhds.virginia.gov, hrsa.gov, freeclinicscare.org)
About This Guide
Compiled by the ASingleMother.org Editorial Team
- This guide uses official sources from Virginia Department of Behavioral Health and Developmental Services (DBHDS), Virginia Medicaid/DMAS (Cover Virginia), Virginia Department of Social Services (VDSS), HRSA (HHS), and established Virginia nonprofits.
- Produced under our Editorial Standards with primary sources, routine updates, link checking, and clear limits on what we can guarantee. This site is maintained by researchers, not government employees. Last verified September 2025, next review April 2026. Please report corrections to info@asinglemother.org. (coverva.dmas.virginia.gov)
Disclaimer
- Program rules, income limits, managed‑care lineups, and phone numbers can change. Always verify details with the relevant agency before applying or making financial decisions.
- This guide offers general information, not legal or medical advice. For emergencies, call 988 or 911. We use secure methods for linking to official sites but cannot guarantee third‑party site security once you leave our pages.
Sources (selected)
- Virginia 988 (About/Continuum/Stats). (988va.org)
- DBHDS (CSBs directory; Crisis Division; Marcus Alert; Need Help). (dbhds.virginia.gov)
- DMAS/Cover Virginia: Adults 19–64 (138% FPL); Pregnant (148% FPL); FAMIS & FAMIS MOMS (205% FPL); EPSDT; How to Apply; Member Behavioral Health; Transportation; Cardinal Care enrollment broker; Timelines/appeals. (coverva.dmas.virginia.gov, dmas.virginia.gov)
- HRSA: Find a Health Center; Maternal Mental Health Hotline FAQ; HRSA services. (hrsa.gov, mchb.hrsa.gov)
- VAFCC / VHCF (Free & Charitable Clinics; It Takes a Village maternal MH). (freeclinicscare.org, vhcf.org)
- Sample CSB crisis numbers (Fairfax, RBHA, HNNCSB, BRBH). (fairfaxcounty.gov, rbha.org, hnncsb.org, brbh.org)
- Virginia Insurance Marketplace (mental health parity; AI/AN benefits). (help.marketplace.virginia.gov)
- REVIVE! naloxone training. (dbhds.virginia.gov)
If you spot an outdated figure or broken link, email info@asinglemother.org and we’ll update within 48 hours per our policy.