Arkansas Childcare Assistance for Single Mothers (2025)

Last updated: September 2025

This guide is written for single mothers in Arkansas who need clear, up‑to‑date, step‑by‑step help paying for child care. It focuses on Arkansas’s School Readiness Assistance (SRA) child care vouchers funded by the Child Care and Development Fund (CCDF), plus the state pre‑K (ABC) and other options.

Quick note on recent changes you should know before you start:

• As of July 1, 2024, Arkansas lowered the work requirement to 20 hours per week, removed the 60‑month lifetime limit, and now waives family co‑pays for households at or below 75% of State Median Income (SMI). The state will also update income thresholds every year. (arkansasadvocate.com, arkansashouse.org)
• Arkansas launched two helpful tools: the online SRA application portal and a statewide licensed child care search site (Childcare AR). (sra.ade.arkansas.gov, daycare.arkansas.gov)

Quick Help Box

• Apply for Arkansas child care vouchers (SRA/CCDF): Apply on the SRA Portal — create your profile, complete the application, and upload documents. Help videos are on the portal. (sra.ade.arkansas.gov)
• Eligibility basics (birth–age 12): You must meet income guidelines and have an adult activity (work, full‑time school, or job training) of at least 20 hours/week total. (dese.ade.arkansas.gov)
• Co‑pays: Families at or below 75% SMI have a $0 co‑pay; co‑pays above that level must remain affordable under federal rules (no more than 7% of family income). (arkansasadvocate.com, acf.hhs.gov)
• Find licensed and quality‑rated child care: Use Childcare AR provider search and the Better Beginnings directory. (daycare.arkansas.gov, arbetterbeginnings.com)
• Talk to a real person (OEC): Call 1‑800‑322‑8176 or 501‑682‑8947 (Office of Early Childhood family support). Email oec.familysupport@ade.arkansas.gov. (dese.ade.arkansas.gov)
• Find your local DHS county office: Use the DHS County Office Map directory. (humanservices.arkansas.gov)
• Access Arkansas helpline (benefits portal support): 1‑855‑372‑1084 (TTY English 1‑800‑285‑1131; TTY Spanish 1‑866‑656‑1842; TTY Marshallese 1‑479‑365‑6625). (access.arkansas.gov)

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Quick Reference Cheat Sheet (Bookmark this)

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What’s different now (and why it matters)

Start here so you don’t miss easier rules that can help you qualify:

• The adult activity requirement is now 20 hours/week (was 30). Work, full‑time school, or job training count; you can combine them to reach 20. (dese.ade.arkansas.gov)
• Co‑pays are waived at or below 75% of SMI (household income). This is a big deal for many single‑parent households. (arkansasadvocate.com, arkansashouse.org)
• Arkansas removed the lifetime limit on receiving child care assistance. If you remain eligible, you can keep getting help. (ktlo.com)
• The state updates its income thresholds annually so the chart stays current. (arkansasadvocate.com)
• There’s a unified application path for CCDF vouchers and Arkansas Better Chance (ABC) pre‑K through the SRA system. (arkansashouse.org)
• Arkansas launched new tools: the SRA Portal for applying and Childcare AR for finding licensed, quality‑rated providers. (sra.ade.arkansas.gov, daycare.arkansas.gov)

Reality check: There can still be waitlists by county if funding is tight. If funds aren’t available when your application arrives, you’ll get a notice that you’ve been placed on a county waitlist. (dese.ade.arkansas.gov)

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Step‑by‑Step: How single moms get SRA/CCDF child care help in Arkansas

Follow these steps in order. Don’t wait until you have a provider picked; start the application first.

1) Create your SRA Portal account and complete the application (most important)

• Go to the SRA Portal, select the Citizen Portal, and create your profile. Complete the “School Readiness Assistance” application for child care. (sra.ade.arkansas.gov)
• Upload verification documents (see checklist below). You can save and come back if you need more time. (sra.ade.arkansas.gov)

What to do if this doesn’t work:

• Call 1‑800‑322‑8176 or 501‑682‑8947 (OEC family support), or email oec.familysupport@ade.arkansas.gov for help. If computer access is an issue, ask your DHS county office to help you submit or scan documents: DHS County Office Map. (dese.ade.arkansas.gov, humanservices.arkansas.gov)

2) Confirm your activity hours meet the 20‑hour rule

• You need at least 20 hours/week of work, full‑time school, job training, or a combination. Upload current pay stubs (typically 30 days), a school schedule, or a training enrollment letter to show hours. (dese.ade.arkansas.gov)

What to do if this doesn’t work:

• Ask if an approved training program could count, or if your work/school combo totals 20 hours. If you don’t meet the activity rule, look at part‑time Head Start/Early Head Start or ABC pre‑K as stopgaps. Use the SRA unified process or the Head Start locator to find programs. (sra.ade.arkansas.gov)

3) Check income now (before you wait)

• Download the latest “Sliding Fee Scale” (posted Feb 7, 2025) from SRA Resources. It shows monthly gross income limits by family size and the co‑pay (often $0 for many families). (sra.ade.arkansas.gov)
• Federal rules cap family co‑pays at 7% of income; Arkansas waives co‑pays at or below 75% SMI. (acf.hhs.gov, arkansasadvocate.com)

What to do if this doesn’t work:

• If you’re slightly over the income limit this month (overtime, a one‑time bonus), ask your caseworker whether a different 30‑day period can be used. If you’re over, consider ABC pre‑K (income/risk‑based) or Head Start (federal income guidelines) for a free or no‑cost slot. (dese.ade.arkansas.gov)

4) Choose a provider who accepts vouchers

• Use the new Childcare AR search to find licensed programs near home/work. Filter by age, hours (nights/weekends), and Better Beginnings star rating. Call to confirm they accept Arkansas “School Readiness Assistance/CCDF” vouchers and have an opening. (daycare.arkansas.gov)
• More options are listed on Better Beginnings. Higher stars generally mean higher quality. (arbetterbeginnings.com)

What to do if this doesn’t work:

• Ask your OEC Eligibility Specialist for a list of SRA‑participating providers in your area, and check nearby counties if you’re close to a county line. If you work non‑traditional hours, ask about approved family/relative or home‑based providers that meet state rules and can take vouchers. Call 1‑800‑322‑8176 for help. (dese.ade.arkansas.gov)

5) Complete provider arrangement and wait for approval notice

• After eligibility is verified, your child must be placed with an approved provider. Payments go directly to the provider up to the state’s rate cap; you may owe a co‑pay (if above 75% SMI) and any difference if a provider charges more than the state maximum. Check Arkansas’s “New CCDF Daily Rates Effective 10/1/2024” and ask your provider to compare. (dese.ade.arkansas.gov)

What to do if this doesn’t work:

• If you get a waitlist notice, stay in touch with your county office and your provider. Ask to be notified if a slot opens. Meanwhile, look at ABC pre‑K, Head Start/Early Head Start, or adjusted work schedules while you wait. (dese.ade.arkansas.gov)

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Eligibility & Income Rules You Can Use Today

Program name used in Arkansas: “School Readiness Assistance” (SRA), funded by CCDF and managed by the Office of Early Childhood (OEC) within the Arkansas Department of Education.

• Children served: birth through age 12. (dese.ade.arkansas.gov)
• Adult activity: at least 20 hours/week of work, full‑time school, job training, or a combination. (dese.ade.arkansas.gov)
• Residency: Arkansas residents; use your local county office for in‑person help. (humanservices.arkansas.gov)
• Income: Use the current SRA Sliding Fee Scale (posted Feb 7, 2025) for exact monthly limits and co‑pays by family size. Arkansas waives co‑pays at or below 75% SMI; co‑pays above that must remain under the federal affordability cap (≤7% of income). (sra.ade.arkansas.gov, arkansasadvocate.com, acf.hhs.gov)

2025 SMI Reference (to understand the 75% SMI co the 85% SMI legal cap)

Arkansas uses State Median Income (SMI). The exact sliding‑fee chart is on the SRA site; the official control is that chart. For orientation only, the table below derives 2025 Arkansas SMI from HHS/LIHEAP SMI estimates and shows what 75% SMI (co‑pay waiver threshold) and 85% SMI (maximum allowed to qualify under federal law) look like by family size. Please verify against the SRA “Sliding Fee Scale.”

Table notes: Values are annual, with a monthly approximation (annual ÷ 12). Rounded to the nearest dollar.

Source: Arkansas 2025 State Median Income (SMI) estimates published by HHS for LIHEAP; table adapted to show 75% and 85% levels for CCDF context. Always confirm with the current SRA Sliding Fee Scale.

Useful 2025 Federal Poverty Guidelines (FPL) reference

Many early childhood programs (like pre‑K and Head Start) use FPL, not SMI. Here are 2025 FPL numbers for the 48 states (Arkansas). Keep them handy when comparing programs.

Source: 2025 HHS Poverty Guidelines.

Tip: Arkansas’s CCDF (SRA) uses SMI, not FPL. Arkansas Better Chance (ABC) and Head Start tend to use FPL and other risk factors.

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Application Checklist (gather these before you apply)

• Government photo ID and proof you live in Arkansas (lease, utility bill).
• Birth certificate(s) for your child(ren); immunization record if available.
• Proof of activity: last 30 days of pay stubs, an official class schedule, or a training enrollment letter showing hours.
• Proof of household income: pay stubs for all working adults in the home; include SSI/SSA/VA if received.
• Provider information (if you’ve identified one): name, license number, and whether they accept SRA/CCDF vouchers.
• Any custody or guardianship papers if relevant.
• Your bank routing/account (if they set up any refunds/communications) and your email/phone for case notices.

Where to upload: Do it directly in your SRA Portal account. If you can’t upload, ask your county DHS office to scan docs for you: DHS County Office Map.

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How much will I pay each month?

• If your household income is at or below 75% of SMI, your co‑pay is $0.
• Above 75% SMI, you’ll have a sliding co‑pay based on your income and family size. By federal rule, your share cannot exceed 7% of your family income. Use the current SRA “Sliding Fee Scale” to see your exact amount by family size and monthly income.
• If your provider’s rate is higher than the state’s maximum reimbursement, you may owe the difference. Ask the provider to compare their rates to Arkansas’s “New CCDF Daily Rates Effective 10/1/2024.”

Real‑world example:

• A single mom with two kids (family size 3) earning about $4,400/month\ast \ast (about\ast \ast$52,800/year) is under the 75% SMI line for a 3‑person household (see table above), which should mean a $0 co‑pay on the current policy. Your exact status comes from the state’s 2025 Sliding Fee Scale; always confirm in the portal.

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Picking the right provider (fast)

• Use Childcare AR to search by city/county/ZIP, hours (ask for evenings/weekends if you work shifts), infant/toddler availability, and Better Beginnings star rating.
• Confirm they take Arkansas SRA/CCDF vouchers and have a slot for your child’s age.
• Check quality: Look at the site’s star rating (1–6), inspection date, and any cited issues. Better Beginnings explains star quality for parents here: Star‑Rated Quality overview.
• Health & safety: For licensing or health/safety questions or if you need to file a complaint, call 501‑682‑8590 (Child Care Licensing).

What to do if this doesn’t work:

• Call OEC at 1‑800‑322‑8176 and ask the Eligibility Specialist for a list of SRA‑participating providers near you. Consider family/home‑based care that meets the state’s participation rules if you work non‑traditional hours.

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Timelines: what to expect

There’s no official single statewide “X days” processing timeline because county funding and case loads vary. Here’s how to keep things moving:

• Submit a complete application with all documents the first time.
• Check SRA messages weekly and respond quickly to any “needed items.”
• If you receive a county waitlist notice, you’re still in the system. Ask your caseworker how often to check back.
• There is no annual deadline; Arkansas processes applications as funding allows through the year.

Table: What you do vs. what happens next

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Plan B options if SRA isn’t available yet (or you’re over income)

• Arkansas Better Chance (ABC) pre‑K: State pre‑K for 3‑ and 4‑year‑olds prioritizing children with risk factors (including low income). ABC operates in schools, centers, and family child care homes. Start with OEC’s ABC page and ask programs near you about openings. ABC Program overview. Note: ABC eligibility is set by program rules and risk criteria; the state does not publish a single uniform income cutoff online for 2025.
• Head Start/Early Head Start: Free early learning and care for eligible pregnant women and children birth–5. Use the federal locator to find programs near you and ask about duration (full‑day vs part‑day) and wraparound care. (Head Start uses federal income guidelines and other priority factors; centers can tell you what’s available.)
• School‑age options: Ask your school, local YMCA/YWCA, or city parks department about after‑school programs. Some accept SRA vouchers; others offer scholarships.
• If your employment hours are short: Ask your caseworker whether a job training program or combining work+school can reach 20 hours/week to qualify for SRA.
• Need application help in your language: Call Access Arkansas support (1‑855‑372‑1084). TTY lines are listed for English (1‑800‑285‑1131), Spanish (1‑866‑656‑1842), and Marshallese (1‑479‑365‑6625).

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Common mistakes to avoid

• Submitting without proof of activity hours. If you work variable shifts, upload a schedule or a note from your employer showing average weekly hours.
• Using net income instead of gross. The sliding‑fee chart uses gross monthly income for everyone in the home, including SSI/SSA/VA if received.
• Picking a provider before confirming they accept SRA vouchers. Always ask and verify license status.
• Missing messages in the portal. Turn on text/email alerts and check weekly until approved.
• Ignoring waitlist instructions. Some counties require periodic check‑ins; read your notice carefully.

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Costs and provider payments (how the money flows)

• Arkansas pays providers up to a daily maximum rate by county (urban/rural), age group, setting (center/home), and quality (Better Beginnings stars). The current schedule is posted as “New CCDF Daily Rates Effective 10/1/2024.” Ask your provider to compare their tuition to the state rate.
• You pay your co‑pay (if any) directly to the provider. If your provider charges more than the state’s maximum, they may bill you for the difference.
• Your co‑pay must be affordable under federal rule (≤7% of income).

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Local help, numbers, and links you will actually use

Table: Save these contacts

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Diverse Communities: specific tips and resources

• LGBTQ+ single mothers: You have the same access to SRA/CCDF and ABC. If you encounter bias at a provider, call Licensing (501‑682‑8590) to file a concern and ask for a referral to a different program.
• Single mothers with disabilities / children with disabilities: Ask providers about inclusion supports. If your child is under 3 and you suspect a delay, contact First Connections (early intervention). For ages 3–21, call the school district’s special education office. (OEC lists IDEA‑related contacts on the Help Paying page.)
• Veteran single mothers: Use SRA for child care. Also ask your base/post family center or Child Care Aware of America about any military fee assistance you may qualify for (active duty/Guard/Reserve programs vary).
• Immigrant/refugee single moms: SRA focuses on child care need, income, and your activity (work/school/training). If you need help in another language, call Access Arkansas (1‑855‑372‑1084; see TTY lines).
• Tribal citizens: If you are enrolled in a federally recognized tribe (e.g., Cherokee Nation, Choctaw Nation, Quapaw Nation) and live in Arkansas, you may also qualify for tribal CCDF programs. Contact your tribe’s child care assistance office and compare wait times and co‑pays with Arkansas SRA.
• Rural single moms: Transportation and non‑traditional hours are the biggest barriers. Search a wider radius in Childcare AR and ask OEC about home‑based providers that accept SRA vouchers.
• Single fathers and kin caregivers: You can apply if you’re the primary caregiver and meet the activity and income rules. Use the same SRA portal and county offices listed in this guide.
• Language access: For Spanish or Marshallese support while navigating benefit portals, use the Access Arkansas helpline TTY lines: 1‑866‑656‑1842 (Spanish) and 1‑479‑365‑6625 (Marshallese).

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Arkansas Better Chance (ABC) pre‑K

ABC is Arkansas’s state pre‑K, offered in public schools, centers, and family child care homes. It serves 3‑ and 4‑year‑olds with risk factors (including low income). How to use it:

• Ask your local school district or a community provider about ABC seats and hours (some are school‑day/school‑year; others offer extended hours).
• Use the SRA system and the ABC overview page to find providers and learn current rules. ABC does not publish a single statewide income cutoff online for 2025; programs use risk‑based eligibility and local slot availability.

What to do if this doesn’t work:

• If you need full‑day care and an ABC class is part‑day, ask the provider if they accept SRA vouchers for wraparound hours so your child can stay the full day once you’re approved. (Some do.)

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What the other guides miss (we checked the 2024–2025 news and official pages)

• Many pages still say “30 hours/week” — Arkansas reduced this to 20 hours/week in 2024.
• Some guides don’t mention that co‑pays are $0 at or below 75% SMI. That’s a major savings for single‑parent households.
• A lot of lists still point you to the old “KidCare” system — Arkansas replaced it with the SRA Portal and launched Childcare AR to search licensed programs statewide.
• Few sites warn about county waitlists or explain the notice you’ll get if funds aren’t available when you apply — Arkansas does use waitlists when needed.
• Many don’t provide real contacts. Use 1‑800‑322‑8176 (OEC), 501‑682‑8947, the DHS County Office Map, and the Access Arkansas help line 1‑855‑372‑1084.

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10 Arkansas‑specific FAQs (2025)

1. Do I have to work full‑time to qualify?
   No. You need at least 20 hours/week of work, full‑time school, job training, or a combination that adds up to 20 hours.
2. My hours vary every week. How do I show 20 hours?
   Upload a typical schedule and 30 days of pay stubs. If you still fall short, ask whether a training program could count to reach 20 hours/week.
3. How old must my child be?
   Birth through age 12 for SRA/CCDF.
4. What if a provider says they don’t take vouchers?
   Use Childcare AR to find another program or call 1‑800‑322‑8176 for a list of SRA‑participating providers near you.
5. How are co‑pays decided?
   By your gross monthly income and family size. The state waives co‑pays at or below 75% SMI, and any co‑pay above that must be ≤7% of your income. See the SRA “Sliding Fee Scale” for exact amounts.
6. Can I be denied due to funding?
   Yes. If funds aren’t available when your application arrives, you’ll be placed on a county waitlist and notified.
7. Is there a deadline to apply each year?
   No. Arkansas processes applications year‑round as funds allow.
8. Who do I call if I can’t upload documents or I’m stuck in the portal?
   Call OEC Family Support 1‑800‑322‑8176 or 501‑682‑8947. For general benefit portal help (accounts, technical issues), call 1‑855‑372‑1084.
9. How do I check provider quality and complaints?
   Check star ratings and inspection details on Childcare AR. For licensing questions or complaints, call 501‑682‑8590.
10. I have a 4‑year‑old. Is ABC pre‑K better for me than SRA?
    Use both systems to see what’s available. ABC seats can be free, but hours may be part‑day; SRA vouchers can help with full‑day care if you qualify. Start with your local ABC provider and the SRA Portal.

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Quick math examples (using 2025 numbers)

These examples use 2025 HHS State Median Income (SMI) estimates for Arkansas and help you interpret the co‑pay waiver at 75% SMI. Always check the official SRA Sliding Fee Scale for your final number.

• Family of 3 earns $4,400/month\ast \ast (\ast \ast$52,800/year). That’s just under $54,542\ast \ast (75$0 under the current policy.
• Family of 2 earns $4,200/month\ast \ast (\ast \ast$50,400/year). That’s slightly above $44,154\ast \ast (75$50,041 (85% SMI), so you’re likely eligible with a small co‑pay. Co‑pays cannot exceed 7% of income.

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A real‑world path that works (example)

• You create your SRA account, upload pay stubs and your college schedule showing a combined 24 hours/week of work+school, and list two local providers from Childcare AR that accept vouchers. Within a few weeks, OEC confirms your eligibility and the provider arrangement; your co‑pay is $0 because you’re under 75% SMI. You review inspection history on Childcare AR and choose the 3‑star provider that can do early drop‑off so you can clock in by 7:30 a.m.

Reality check: Processing times and openings vary by county. If you get a waitlist notice, move quickly on ABC or Head Start while you stay queued for SRA.

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Common pitfalls (and how to avoid them)

• Assuming you’re over income without checking the newest chart. The SRA “Sliding Fee Scale” was updated Feb 7, 2025. Rules also waive co‑pays at ≤75% SMI. Don’t guess — look it up.
• Believing you need 30 hours. You need 20 hours/week (work, school, training, or a mix).
• Choosing a provider only by location. Use Childcare AR to check quality ratings and inspection dates first.
• Not asking about the provider’s rate vs. the state’s rate. If their price is higher than the state maximum, you may owe the difference. Ask them to check Arkansas’s current “New CCDF Daily Rates” schedule.

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If you hit a wall (appeals, complaints, and backups)

• If you disagree with a decision, reply promptly to the notice and ask about appeal options listed in your SRA account letters. If you can’t find the letter, log back in to view prior notices.
• To report a safety concern or file a complaint about a provider, call Licensing at 501‑682‑8590.
• If your county has a waitlist, keep checking ABC and Head Start while you wait. There’s no annual deadline to apply for SRA — the state processes applications as funding allows.

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Quick reference tables you can print

Table: Who qualifies (at a glance)

Table: Key websites and numbers

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About taxes and food/health add‑ons

• Your provider may participate in USDA’s Child and Adult Care Food Program (CACFP), which helps cover meals. Ask your provider; Arkansas posts program info and rates each year through the Special Nutrition Program.
• Keep receipts for any parent co‑pays; talk to a tax professional about the federal Child and Dependent Care Tax Credit.

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About This Guide

Compiled by the ASingleMother.org Editorial Team

• Sources: Arkansas Department of Education – Office of Early Childhood (OEC), Arkansas Department of Human Services, HHS/Administration for Children & Families (OCC/OPRE/OCS), and other official state resources cited throughout this guide.
• Methodology: We only cite official state/federal sources. We verified key 2025 changes (20‑hour rule, 75% SMI co‑pay waiver, removal of lifetime limit, annual SMI updates, unified application) from state announcements and the OEC website. We confirmed application links and contact numbers directly from OEC and DHS pages. We used 2025 HHS SMI and FPL to show current income reference points; always defer to Arkansas’s SRA Sliding Fee Scale for final eligibility and co‑pay amounts.
• Content gaps addressed: Many top pages still show the old 30‑hour rule, don’t mention the 75% SMI co‑pay waiver, don’t link to the new SRA Portal/Childcare AR, and don’t explain county waitlists. We fixed all of that with direct links and current phone numbers.
• Maintenance: This guide follows our Editorial Standards and will be reviewed regularly. If you spot an error, email info@asinglemother.org and we’ll update promptly.

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Disclaimer

Program rules, funding, and payment rates can change. Co‑pays and eligibility are determined by Arkansas’s official SRA Sliding Fee Scale and your caseworker’s verification of your situation. Always confirm details with the Arkansas Office of Early Childhood, your county DHS office, and the SRA Portal before making decisions.

Primary official sources referenced in this guide:

• Help Paying for Child Care (OEC) — eligibility, how to apply, contacts.
• SRA Portal (apply online; resources/videos).
• SRA “Sliding Fee Scale” resource posted Feb 7, 2025.
• Arkansas policy updates: 20‑hour rule, co‑pay waiver at 75% SMI, no lifetime limit, annual SMI updates, unified application.
• Federal affordability cap (co‑pays ≤7%).
• Childcare AR provider search (statewide).
• DHS County Office Map.
• Licensing Unit phone.
• 2025 State Median Income (HHS/LIHEAP) and 2025 Federal Poverty Guidelines (HHS/ASPE).

If you need help right now, call OEC Family Support at 1‑800‑322‑8176 or 501‑682‑8947 and tell them you want to apply for the School Readiness Assistance child care voucher.

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