Childcare Assistance for Single Mothers in Tennessee
Tennessee Childcare Assistance for Single Mothers: The 2025 No‑Nonsense Guide
Last updated: September 2025
This guide gets you from “I need help with child care” to “My child is enrolled and paid for.” Every claim below links to an official source so you can verify fast.
Quick help box
- Apply for Child Care Payment Assistance online: One DHS Customer Portal (create/log in, then select Child Care). For questions, call the One DHS Contact Center at 1‑833‑772‑TDHS (8347). (onedhs.tn.gov, tn.gov)
- Check income limits and co‑pay rules: See Tennessee’s current “Income Eligibility & Co‑Pay” chart (copays waived at or below 150% FPL; otherwise 5% of gross monthly income). (tn.gov)
- Find child care that accepts assistance: Use TDHS’s Child Care Locator Map (filter “Accepts Child Care Assistance Program”). (tn.gov)
- Local child care assistance office: Use the Child Care Assistance Office Locator to find your closest TDHS office and fax lines. (tn.gov)
- If your child is age 0–5 and you need free full‑day early learning: Apply to Head Start/Early Head Start (free). Call 866‑763‑6481. Spots are limited; join the waitlist early. (acf.hhs.gov)
- If your child has a disability or developmental delay: Refer to the Tennessee Early Intervention System (TEIS) at 800‑852‑7157 (services at no cost). (tn.gov)
What this guide covers (and what other pages miss)
- Exact 2024–2025 income and co‑pay math Tennessee uses for child care assistance.
- Who qualifies under each TDHS program stream (Smart Steps, Families First, Transitional, Teen Parent, At‑Risk Child‑Only, SNAP E&T, TDMHSAS, DCS/Foster), with direct links and numbers.
- Real provider payment rates (what the state pays weekly) so you can estimate your out‑of‑pocket.
- Step‑by‑step application, required documents, realistic tips, and common mistakes that slow approvals.
- Plan B options in Tennessee when the main path doesn’t work right away.
Quick Reference Cheat Sheet (skim this, then dive deeper)
- Program name: Child Care Payment Assistance (aka Child Care Certificate Program), run by the Tennessee Department of Human Services (TDHS). Apply via One DHS. (tn.gov)
- Who can qualify: Working or in school 30+ hours/week with children 6 weeks to kindergarten (Smart Steps); Families First (TANF) participants; Transitional (up to 18 months after Families First ends); Teen parents in school; At‑Risk Child‑Only guardians; SNAP E&T participants; certain mental health/recovery participants; foster care referrals. (tn.gov)
- Income test: For Smart Steps and several streams, gross income must be below 85% of State Median Income (SMI). Copays are waived if income is at or below 150% of the Federal Poverty Level (FPL); otherwise your copay = 5% of gross monthly income (split evenly among kids in care). (tn.gov)
- Find a provider: Use the Child Care Locator and filter “Accepts Child Care Assistance Program.” (tn.gov)
- What the state pays: Weekly reimbursement rates depend on child age, county tier, provider type, and quality rating; differentials apply for infants/toddlers, non‑traditional hours, deserts, distressed counties, and children with disabilities. See the current rate table (effective 10/1/2024). (tn.gov)
- Where to get help if stuck: Call 1‑833‑772‑TDHS (8347), submit an online inquiry in One DHS, or contact the nearest regional Child Care Assistance Office. (tn.gov)
The main program: Tennessee Child Care Payment Assistance (Child Care Certificate Program)
First steps (do these now)
- Apply online at the One DHS Customer Portal (Child Care Payment Assistance). Online is fastest, and you can upload documents, check status, and request provider changes inside your account. (tn.gov)
- If you can’t apply online, download the paper application HS‑3408 (available in English, Spanish, Arabic, Somali) from the TDHS site, then fax, mail, or take it to your local TDHS office. (tn.gov)
Who qualifies (the plain‑English version)
You may be eligible if you fit into one of these TDHS pathways:
- Smart Steps (working or in post‑secondary school 30+ hours/week; child age 6 weeks to kindergarten; gross income below 85% SMI). (tn.gov)
- Families First (TANF) participants who need child care to complete required work activities (no parent copay in this stream). (tn.gov)
- Transitional Child Care (up to 18 months after Families First case closes; each parent must average 30+ hours/week). (tn.gov)
- Teen Parent program (enrolled in and attending high school; must meet income rules). (tn.gov)
- At‑Risk Child‑Only (guardians in Families First child‑only cases who work or attend school 30+ hours/week). (tn.gov)
- SNAP Employment & Training (E&T) enrollees referred by the Department of Labor program. (tn.gov)
- TDMHSAS treatment & recovery program participants (referral‑based). (tn.gov)
- Re‑Employment (RESEA) participants referred by the Department of Labor; income must be below 85% SMI. (tn.gov)
- Foster care and certain DCS referrals (managed through DCS). (tn.gov)
Reality check: You must pick a provider enrolled in the Certificate Program. Use the locator, or ask your provider if they are “Certificate‑enrolled.” If they aren’t, TDHS can onboard them if they meet rules, but this adds time. (tn.gov)
Income limits and parent copays (what Tennessee actually uses)
Tennessee’s current published chart (effective June 1, 2024) sets eligibility at up to 85% SMI and waives copays at or below 150% FPL. If your income is between 60% and 85% SMI, your weekly copay is 5% of your gross monthly income divided by 4.3 and then split evenly among your children in care. Families with no income have no copay. (tn.gov)
Table 1. Tennessee Child Care Certificate Program: Monthly income thresholds (current published)
| Household size | 150% FPL (copay waived) | 60% SMI | 85% SMI (max initial eligibility) |
|---|---|---|---|
| 2 | $2,555 | $3,066.70 | $4,344.49 |
| 3 | $3,227.50 | $3,788.27 | $5,366.72 |
| 4 | $3,900.00 | $4,509.85 | $6,388.95 |
| 5 | $4,572.50 | $5,231.43 | $7,411.19 |
| 6 | $5,245.00 | $5,953.00 | $8,433.42 |
| 7 | $5,917.50 | $6,088.30 | $8,625.09 |
| 8 | $6,590.00 | $6,223.59 | $8,816.76 |
Source: TDHS “Income Eligibility and Parent Co‑Pay Fee Table,” effective 6/1/2024. Tennessee is expected to update figures periodically; use the live chart linked on TDHS for the latest. (tn.gov)
Note on 2025 poverty guidelines: HHS updated federal poverty guidelines for 2025. TDHS will apply the FPL threshold it has formally adopted in its current chart. If you’re near the 150% FPL line, check the TDHS chart the day you apply. For reference, 2025 FPL for a family of 3 is 26,650/year∗∗;15026,650/year**; 150% is **39,975/year (about $3,331/month). (aspe.hhs.gov)
“What will I pay?” Example math you can copy
Tennessee’s copay formula is official: Weekly Copay = (Gross Monthly Income × 5%) ÷ 4.3, split evenly among all children in care. Copays are waived at or below 150% FPL. If a provider charges more than the state rate, you also pay the difference (“overage”). (tn.gov)
Example: You’re a single mom with 2 kids in care and gross monthly income of $3,800. You’re above 150% FPL for a 3‑person household, so you’ll have a copay.
- Copay = 0.05 × 3,800 = 190∗∗permonth,÷4.3=∗∗190** per month, ÷ 4.3 = **44/week total.
- Split between 2 children = $22/week each.
- If your infant’s center charges 340/week∗∗butthestatepays∗∗340/week** but the state pays **312/week in your county tier, you’ll owe your 22∗∗copayplusthe∗∗22** copay plus the **28 overage = $50/week for that infant slot. Repeat for each child based on their rate/age. See sample state rates below and confirm with your provider. (tn.gov)
What Tennessee pays providers (so you can estimate your out‑of‑pocket)
Tennessee publishes weekly reimbursement rates by age, county tier, provider type, and quality rating. There are also bonus differentials (e.g., +15% for infant/toddler care; +15% for non‑traditional hours; +15% for children with disabilities; +15% for child care deserts; plus QRIS bonuses). Always check the current rate sheet and ask your provider what they bill the state. (tn.gov)
Table 2. Sample weekly state reimbursement rates (effective 10/1/2024)
| Category (licensed) | Top Tier counties – Center full‑time | Lower Tier counties – Center full‑time |
|---|---|---|
| Infant (6 wks–13 mos) | $312 | $204 |
| Toddler (13–31 mos) | $288 | $192 |
| Preschool (31 mos–Kindergarten) | $250 | $178 |
Notes:
- Part‑time for infant/toddler/preschool is half the full‑time rate (rounded up).
- QRIS score of 80–89 adds +15%; 90–100 adds +20% for TDHS‑licensed providers.
- Extra +15% differentials apply for infant/toddler care, non‑traditional hours (6pm–6am), children with disabilities, and designated “desert” or “distressed” counties (as listed in the rate sheet). Verify with your provider. (tn.gov)
How to apply (step‑by‑step)
- Gather documents (see full checklist below), then apply at One DHS under “Child Care Payment Assistance.” You can save and finish within 48 hours if needed. (tn.gov)
- Upload verifications inside the Child Care dashboard in One DHS; applications are not processed until all required verifications are received. (tn.gov)
- Pick a provider from the Child Care Locator that accepts payment assistance. If your provider isn’t enrolled, ask whether they’ll enroll. (tn.gov)
What to expect on timing: TDHS doesn’t publish a firm processing timeline for child care assistance. Uploading all verifications with the application, keeping your contact info current in your portal, and responding fast to any follow‑ups usually speeds things up. If you have not heard anything after a reasonable period, call 1‑833‑772‑TDHS (8347) or contact your regional office via the Office Locator. (tn.gov)
What to do if this doesn’t work:
- Apply to Head Start/Early Head Start now (it’s free, and you can be on multiple lists).
- Ask your school/district about free after‑school programs (21st CCLC/LEAPs) for school‑age kids.
- Call the CCR&R Referral Line (866‑296‑3422) for help finding lower‑cost options while you wait. (acf.hhs.gov, tn.gov)
The TDHS program streams you can use (choose all that fit)
Each stream uses the same application portal unless noted. You can qualify through more than one path.
Smart Steps (working or in school)
Most single moms qualify this way: you work or attend post‑secondary full‑time (or a mix) averaging 30+ hours/week, have a child up to kindergarten, and income under 85% SMI. See the Smart Steps flyer for the 85% SMI monthly caps by family size. (tn.gov)
- Apply: One DHS Customer Portal.
- Copays: Waived at or below 150% FPL; otherwise 5% of income (see chart). (tn.gov)
What to do if this doesn’t work:
- Try Teen Parent (if you’re in high school), Families First/Transitional (if applicable), or apply to Head Start/EHS as a zero‑cost option while you retry Smart Steps. (tn.gov, acf.hhs.gov)
Families First (TANF) child care
If you’re in Families First and need child care to meet your Personal Responsibility Plan, you can receive assistance with no parent copay in this stream. If your case closes and you start working 30+ hours/week, Transitional Child Care is available for up to 18 months. (tn.gov)
- Apply for Families First: via One DHS (TANF). TANF processing is separate (typical TANF decision window is up to 45 days), but child care is tied to your PRP participation. Use the TANF page for how to apply and contacts. (tn.gov)
What to do if this doesn’t work:
- If you don’t qualify for Families First, stick with Smart Steps or other streams below and apply to Head Start/EHS to cover time gaps. (acf.hhs.gov)
Teen Parent Child Care
If you’re enrolled and attending high school and meet income rules, you can receive child care assistance. School staff can verify enrollment. Apply via One DHS. (tn.gov)
What to do if this doesn’t work:
- Ask your school for on‑site care partnerships or transportation help; apply to Early Head Start/Head Start. (acf.hhs.gov)
At‑Risk Child‑Only (ARCO)
For grandparents/aunts/uncles in Families First child‑only cases who work or study 30+ hours/week. Apply via One DHS; ask your caseworker for details. (tn.gov)
What to do if this doesn’t work:
- Request a referral to Head Start/EHS; ask the TDHS office about short‑term options in your county. (acf.hhs.gov)
SNAP Employment & Training child care
If you’re in SNAP E&T through the Department of Labor’s program, you may qualify for child care assistance during participation; E&T staff submit referrals. (tn.gov)
What to do if this doesn’t work:
- Ask your E&T case manager about other supports (transportation, training schedules), and apply to Smart Steps if you’re working/attending school enough hours. (tn.gov)
Mental Health & Substance Use Treatment (TDMHSAS) Child Care
Parents in designated treatment/recovery programs may receive child care assistance; TDMHSAS staff determine eligibility and submit referrals. (tn.gov)
What to do if this doesn’t work:
- Ask the treatment program for on‑site child watch, partner agencies, or referral to Head Start/EHS. (acf.hhs.gov)
Re‑Employment (RESEA) child care
If you’re in the Reemployment Services and Eligibility Assessment Program through the Department of Labor, you may get child care assistance if your income is below 85% SMI. Referrals are submitted by TDLWD staff. (tn.gov)
What to do if this doesn’t work:
- Apply to Smart Steps or Head Start/EHS; ask your RESEA coach about schedule adjustments to meet the 30‑hour rule. (acf.hhs.gov)
Foster care/DCS referrals
DCS manages child care referrals and funding for children in foster care; TDHS processes the certificate and pays approved providers. Coordinate with your DCS worker. (tn.gov)
What to do if this doesn’t work:
- Ask DCS about backup providers and “wraparound” schedules that match your work hours.
Head Start & Early Head Start (free, birth–5)
Head Start (ages 3–5) and Early Head Start (pregnancy–age 3) are free, comprehensive early learning programs. Most families qualify by income (at or below poverty), but kids in foster care, families experiencing homelessness, or families receiving TANF/SSI/SNAP are categorically eligible. Spots are limited—apply early and ask to be waitlisted if full. Use the Head Start locator or call 866‑763‑6481. (acf.hhs.gov)
- Apply: Head Start/Early Head Start – Apply for Services (locator and instructions). (acf.hhs.gov)
What to do if this doesn’t work:
- Reapply each season; ask about home‑based services; pair with TDHS child care assistance once approved. (acf.hhs.gov)
Pre‑K and after‑school options that cover part of your day
- Tennessee Voluntary Pre‑K (VPK) prioritizes “at‑risk” 4‑year‑olds through local school districts. Contact your district’s Pre‑K Coordinator for applications and deadlines; expect school‑day hours, not full‑day care (ask about wraparound). (tn.gov)
- After‑school and summer: Tennessee funds 21st Century Community Learning Centers (21st CCLC) and Lottery for Education Afterschool Programs (LEAPs). These are free academic/enrichment programs run by schools and community partners. Ask your child’s school and check the TDOE extended learning page. (tn.gov)
What to do if this doesn’t work:
- Ask your school counselor about PTA‑run care, YMCA, Boys & Girls Clubs, and city parks programs in your county while you pursue TDHS assistance.
Finding and choosing a provider
Start here:
- Use TDHS’s Child Care Locator Map to filter for providers that accept assistance and view their quality ratings. (tn.gov)
- Call the Tennessee Child Care Resource & Referral (CCR&R) Referral Line at 866‑296‑3422 for help comparing options and understanding quality. (tn.gov)
- If you have concerns about safety or licensing, call the Child Care Complaint Hotline at 1‑800‑462‑8261. (tn.gov)
Tip: If you’re on a waitlist, ask the provider to note that you’re a “TDHS Certificate” family. Some providers prioritize subsidy families as openings come up.
Application Checklist (print this)
Use this as you upload to One DHS. Applications aren’t processed until required verifications are received. (tn.gov)
Table 3. Documents you’ll likely need and where to get them
| Document | What counts | Where to get it fast |
|---|---|---|
| Photo ID (each parent/guardian in home) | Driver’s license, state ID, passport, I‑94, voter card | DMV or existing records |
| Proof of Tennessee address | Lease, mortgage, utility bill (your name) | Landlord/portal, utility account |
| Proof of child’s citizenship | Birth certificate, U.S. passport, Certificate of Citizenship, medical records | County clerk, hospital records |
| Proof of relationship | Birth certificate, marriage certificate, court order | Court/clerk records |
| Income proof (each adult in home) | Last 8 weeks’ pay stubs; employer letter; most recent 1040 for self‑employed; award letters; child support orders; HS‑3177 self‑employment form; HS‑3550 employer verification | Employer HR; tax files; court portals |
| School enrollment (if in school) | Current class schedule; attendance verified by school | College portal; counselor |
| Provider info | Selected provider’s name, license number (if known) | TDHS Child Care Locator |
Source: TDHS application instructions and verification list. (tn.gov)
Cost planning: put the numbers together
- Check if your copay is waived (≤150% FPL per TDHS chart). If yes, your only out‑of‑pocket is any “overage” if the provider charges more than the state rate. (tn.gov)
- If your copay isn’t waived, compute 5% copay, then check your provider’s weekly tuition vs. the state rate in your county tier and age group to see if any “overage” applies. (tn.gov)
Table 4. Example cost scenarios (for illustration; confirm with your provider)
| Scenario | State rate (sample) | Your weekly copay | Overage (if provider charges more) | Your total weekly |
|---|---|---|---|---|
| Infant at center, Top Tier county, provider charges $312 | $312 | $0 (copay waived) | $0 | $0 |
| Infant at center, Top Tier county, provider charges $340 | $312 | $22 | $28 | $50 |
| Preschool at center, Lower Tier county, provider charges $185 | $178 | $20 | $7 | $27 |
Rates reflect the 10/1/2024 sheet; add applicable differentials/bonuses. Confirm your county tier and provider’s QRIS bonus. (tn.gov)
Common mistakes to avoid (learn from others)
- Applying without all verifications uploaded—your case won’t move. Upload everything the same day you apply. (tn.gov)
- Picking a provider that isn’t enrolled in the Certificate Program (or not accepting subsidies) and expecting the state to pay. Confirm enrollment first. (tn.gov)
- Missing your parent copay or payments for “overage”—providers can disenroll your child for non‑payment. Clarify total weekly cost upfront and get it in writing. (tn.gov)
- Forgetting to report schedule/income changes within your case—changes affect eligibility and copay. Update your One DHS profile quickly.
- Assuming part‑time charges for school‑age kids won’t change. Rates switch between school‑in and school‑out periods. (tn.gov)
What to do if this doesn’t work:
- Call 1‑833‑772‑TDHS (8347) and submit an inquiry via your portal; take your papers to the nearest office from the Office Locator. If denied, ask in writing for the reason and appeal rights. (tn.gov)
Help for babies, toddlers, and kids with disabilities
- Tennessee Early Intervention System (TEIS): evaluation and services at no cost; refer online or call 800‑852‑7157. TEIS now offers services from birth through the start of the school year after the child’s fifth birthday. (tn.gov)
- TEIS eligibility: typically a 25% delay in two areas or 40% in one; certain diagnoses and prematurity criteria also qualify. (tn.gov)
What to do if this doesn’t work:
- Ask your pediatrician for a Part C referral; apply to Early Head Start (many EHS sites coordinate with TEIS). (acf.hhs.gov)
Stretch your budget: related supports that pair well with child care
- WIC (nutrition for pregnant/postpartum moms and kids under 5): income up to 185% FPL; call 800‑342‑5942 or find your clinic. Electronic TNWIC card works statewide. (tn.gov)
- TennCare/CHIP: For coverage and copay info, contact TennCare Connect at 855‑259‑0701. (tn.gov)
- CCR&R: Free help comparing child care and understanding quality standards, 866‑296‑3422. (tn.gov)
- After‑school: 21st CCLC/LEAPs through your school or district. (tn.gov)
Diverse Communities: tailored notes and resources
- LGBTQ+ single mothers
- Choose providers with inclusive policies; ask about anti‑discrimination training and family recognition in enrollment forms. CCR&R can help you screen programs. 866‑296‑3422. (tn.gov)
- Single mothers with disabilities or with disabled children
- You may qualify for TEIS (child) at no cost; ask providers about inclusion supports and whether they accept children eligible for the +15% disability differential (this can help a provider hold a slot). (tn.gov)
- Veteran single mothers
- If you’re a student using GI Bill or in job training, pair TDHS assistance (Smart Steps/RESEA) with campus child care. Ask your college about CCAMPIS or campus centers; use One DHS for the subsidy. (tn.gov)
- Immigrant/refugee single moms
- TDHS childcare forms exist in English, Spanish, Arabic, and Somali; upload all documents in One DHS. Use certified translations when needed. (tn.gov)
- Tribal citizens
- If you’re a member of a federally recognized tribe, also ask your tribal government if they offer CCDF child care help to members living out of state; still apply to Tennessee’s program for faster coverage.
- Rural single moms with limited access
- Some counties have “child care deserts.” Tennessee adds a +15% desert differential to help providers serve these areas. Use the locator and call CCR&R for help finding openings and home‑based options. (tn.gov)
- Single fathers
- TDHS assistance is gender‑neutral; dads can apply the same way. Apply through One DHS and choose any eligible stream that fits. (tn.gov)
- Language access
- Use translated applications (Spanish/Arabic/Somali) and TDHS virtual assistant/chat. Bring an interpreter if visiting an office; agencies should provide reasonable language accommodation. (tn.gov)
Resources by region (quick picks)
- Statewide
- TDHS One DHS Contact Center: 1‑833‑772‑TDHS (8347) (child care, SNAP, Families First portals). (tn.gov)
- Child Care Assistance Office Locator. (tn.gov)
- Child Care Complaint Hotline: 1‑800‑462‑8261. (tn.gov)
- CCR&R Referral Line: 866‑296‑3422 (free help finding care). (tn.gov)
- Greater Memphis / Shelby County
- Use the Office Locator for addresses (Winchester Rd and Stage Rd offices). Apply and upload via One DHS; many providers in Memphis accept TDHS subsidies. (tn.gov)
- Nashville / Middle Tennessee
- Families can access Smart Steps, Head Start (Metro Action), and many 21st CCLC/LEAPs sites through MNPS and community partners. Contact your school for after‑school programs. (tn.gov)
- Chattanooga / Hamilton County; Knoxville / Knox County; Tri‑Cities / Northeast
- Regional TDHS offices handle child care cases; see addresses in the Office Locator and call 1‑833‑772‑TDHS (8347) for status or provider transfer requests. (tn.gov)
Step‑by‑step timeline: from application to first day of care
Table 5. What you do vs. what TDHS does
| Step | You do | TDHS does |
|---|---|---|
| Create One DHS account | Set up login at onedhs.tn.gov; pick Child Care Payment Assistance | Provides access to child care dashboard |
| Submit application | Complete Smart Steps/stream selection; list provider; upload verifications same day | Reviews for completeness; may request more info |
| Provider selection | Choose an enrolled provider (or ask yours to enroll); confirm start date | Confirms provider enrollment; sets up authorization |
| Decision & authorization | Watch portal for notices; respond quickly to calls/messages | Issues approval/denial; sends authorization to provider |
| First day & payments | Pay copay/overage weekly and on time; keep attendance | Pays provider up to the state rate (plus any differentials/bonuses) |
No official set timeline is posted for child care approvals. Keep everything in your portal current; call 1‑833‑772‑TDHS (8347) or your regional office if you haven’t heard back after a reasonable period or if your work/school start date is approaching. (tn.gov)
FAQs (Tennessee‑specific)
- What’s the income limit for Smart Steps?
- Up to 85% of State Median Income, by household size (see the TDHS chart). Example: family of four up to about $6,389/month on the current chart. (tn.gov)
- Do I have to work full‑time?
- For Smart Steps: average 30+ hours/week working, in school full‑time, or a combination. Other streams have different rules (e.g., Families First/Transitional). (tn.gov)
- How is my copay set?
- If income ≤ 150% FPL, copay is waived. Otherwise, weekly copay = 5% of your gross monthly income ÷ 4.3, split evenly among kids in care. (tn.gov)
- Can I change providers?
- Yes. Request a transfer in your One DHS portal under “Change Provider.” Confirm the new provider accepts TDHS certificates before switching. (tn.gov)
- What if my provider charges more than the state rate?
- You pay the “overage” plus your copay. Always ask the provider to put your total weekly cost in writing. (tn.gov)
- Are there extra funds for infant care or special schedules?
- Yes. Tennessee adds +15% for infant/toddler care, +15% for non‑traditional hours, +15% for deserts/distressed counties, and +15% for children with disabilities, plus QRIS bonuses. Providers claim these directly. (tn.gov)
- I just left Families First for a job. Can I keep child care?
- Transitional Child Care can cover up to 18 months if each parent works 30+ hours/week. (tn.gov)
- I’m a teen parent in high school—am I eligible?
- Yes, if you’re enrolled/attending and meet income rules; school staff can verify enrollment. (tn.gov)
- My child has delays. Who do I call?
- TEIS at 800‑852‑7157; services are at no cost and can continue until the start of the school year after your child’s fifth birthday. (tn.gov)
- Who do I call if I have problems with my application?
- One DHS Contact Center 1‑833‑772‑TDHS (8347) and your regional Child Care Assistance Office via the Office Locator. (tn.gov)
What to do if the main route doesn’t work
- Apply to multiple options at once: TDHS subsidy + Head Start/EHS + school after‑school programs.
- Ask your provider if they’ll enroll in the Certificate Program (TDHS can onboard providers who meet rules).
- Use CCR&R to scan nearby family child care homes (often more openings) and odd‑hour care. 866‑296‑3422. (tn.gov)
- If you need nutrition help while waiting, apply for WIC (call 800‑342‑5942). (tn.gov)
Quick tables you can screenshot
Table 6. Fast contacts
| Need | Where to go |
|---|---|
| Apply for child care | One DHS Customer Portal (Child Care Payment Assistance) |
| Find a provider | TDHS Child Care Locator |
| Office addresses | Child Care Assistance Office Locator |
| Status or help | One DHS Contact Center 1‑833‑772‑TDHS (8347) |
| Safety complaint | Child Care Complaint Hotline 1‑800‑462‑8261 |
| Head Start/EHS | Apply for Head Start Services or 866‑763‑6481 |
| TEIS (disabilities) | 800‑852‑7157 (TEIS) |
| CCR&R referrals | 866‑296‑3422 |
| (tn.gov, acf.hhs.gov) |
About This Guide
Compiled by the ASingleMother.org Editorial Team
This guide uses official sources from Tennessee Department of Human Services, USDA, HUD, and established nonprofits.
This guide is produced based on our Editorial Standards using only official sources, regularly updated and monitored, but not affiliated with any government agency and not a substitute for official agency guidance. Individual eligibility outcomes cannot be guaranteed.
Last verified September 2025, next review April 2026.
Please note that despite our careful verification process, errors may still occur – email info@asinglemother.org with corrections and we respond within 72 hours.
Disclaimer
Program rules, income limits, reimbursement rates, and application procedures can change at any time. Always verify details with the Tennessee Department of Human Services, your local school district, or the federal agencies linked in this guide. If you spot outdated information or a broken link, please email info@asinglemother.org and contact the appropriate agency directly.
Sources (selected)
- TDHS Child Care Payment Assistance overview, eligibility, application and documents, provider transfers, and contact info; One DHS portal. (tn.gov)
- TDHS “Child Care Certificate Program Income Eligibility and Parent Co‑Pay Fee Table” (effective 6/1/2024; copay formula and FPL/SMI thresholds). (tn.gov)
- Provider weekly reimbursement rates and differentials (effective 10/1/2024). (tn.gov)
- TDHS Child Care Assistance Office Locator. (tn.gov)
- TDHS Find Child Care/Locator Map. (tn.gov)
- Head Start/EHS eligibility and application. (acf.hhs.gov)
- TEIS (program, eligibility, extended option, contact). (tn.gov)
- WIC (program and 2024–2025 income guidelines; WIC hotline). (tn.gov)
- TDOE Extended Learning (21st CCLC/LEAPs). (tn.gov)
- TennCare Connect contact info. (tn.gov)
- TDHS CCR&R info and Referral Line. (tn.gov)
- TDHS child care complaint hotline. (tn.gov)
If a figure you need isn’t shown above (for example, a county‑specific provider rate or the most current SMI/FPL chart for late 2025), follow the live TDHS links in this guide; those pages always display the latest official tables.
🏛️More Tennessee Resources for Single Mothers
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- 🌾 Rural Single Mothers Assistance
- ♿ Disabled Single Mothers Assistance
- 🎖️ Veteran Single Mothers Benefits
- 🦷 Dental Care Assistance
- 🎓 Education Grants
- 📊 EITC and Tax Credits
- 🍎 SNAP and Food Assistance
- 🔧 Job Training
- ⚖️ Legal Help
- 🧠 Mental Health Resources
- 🚗 Transportation Assistance
- 💼 Job Loss Support & Unemployment
- ⚡ Utility Assistance
- 🥛 WIC Benefits
- 🏦 TANF Assistance
- 🏠 Housing Assistance
- 🏥 Healthcare Assistance
- 🚨 Emergency Assistance
- 🤝 Community Support
- 🎯 Disability & Special Needs Support
- 🛋️ Free Furniture & Household Items
- 🏫 Afterschool & Summer Programs
- 🍼 Free Baby Gear & Children's Items
- 🎒 Free School Supplies & Backpacks
- 🏡 Home Buyer Down Payment Grants
- 🤱 Postpartum Health & Maternity Support
- 👩💼 Workplace Rights & Pregnancy Protection
- 💼 Business Grants & Assistance
- 🛡️ Domestic Violence Resources & Safety
- 💻 Digital Literacy & Technology Assistance
- 🤱 Free Breast Pumps & Maternity Support
- 📈 Credit Repair & Financial Recovery
