Healthcare Assistance for Single Mothers in Louisiana
Louisiana Healthcare Assistance for Single Mothers: Medicaid, LaCHIP & More [2025]
Last updated: September 2025
This is a no‑fluff, action‑first guide to getting health coverage and care in Louisiana as a single mom. Every dollar amount, phone number, and link below comes from official state or federal sources and was verified for September 2025.
Quick help is at the very top. Then you’ll find clear eligibility rules, exact income limits, how to apply (with links), what documents you need, timelines, common mistakes, and Plan B options if something doesn’t work the first time.
Quick Help (save these)
- Louisiana Medicaid customer service (apply/renew/questions): 1‑888‑342‑6207 (Mon–Fri, 8:00 a.m.–4:30 p.m.). Apply online via the Medicaid Self‑Service Portal (official). (ldh.la.gov)
- Choose/switch your Healthy Louisiana health plan (enrollment broker): 1‑855‑229‑6848 (TTY 1‑855‑526‑3346), or use the Healthy Louisiana website/app (official). (ldh.la.gov, myplan.healthy.la.gov)
- LaCHIP (children’s coverage) hotline: 1‑877‑252‑2447 (Mon–Fri, 8:00 a.m.–4:30 p.m.). Details at the LaCHIP page (official). (ldh.la.gov)
- Non‑emergency medical rides (Medicaid): Call your plan’s transportation broker (numbers in the NEMT table below) at least 48 hours before the visit, or call fee‑for‑service Verida at 1‑855‑325‑7626 if you’re not in a plan. (ldh.la.gov)
- Free nurse home visit support in New Orleans (first 12 weeks after birth): Family Connects New Orleans or (504) 658‑3266. (nola.gov)
- Mental health help 24/7: Dial 988 (Louisiana 988). Info and local routing at the Louisiana 988 page (official). (ldh.la.gov)
- WIC (pregnant, postpartum, infants, kids <5): Call 1‑800‑251‑BABY (2229) or visit the Louisiana WIC site (official). 2025–26 income limits come from USDA. (ldh.la.gov, fns.usda.gov)
- Find your nearest Medicaid office (in‑person help): Use the Medicaid Regional Offices directory (official). Phones listed for each city. (ldh.la.gov)
What’s covered in Louisiana Medicaid and LaCHIP (the short version)
- Full medical, hospital, behavioral health, prescriptions, labs, imaging, vision, dental (with limits for adults), maternity, well‑child/EPSDT, and rides to covered care through your Healthy Louisiana plan. Compare plans and find providers on Healthy Louisiana. (ldh.la.gov)
- Pregnant members are covered during pregnancy and for a full 12 months postpartum (LaMOMS). (ldh.la.gov, law.cornell.edu)
- Children under 21 get EPSDT: if it’s medically necessary, Medicaid must cover it—even if an adult wouldn’t get that service. (ldh.la.gov)
- Dental: Louisiana contracts with DentaQuest and MCNA Dental for Medicaid/CHIP dental benefits. Special comprehensive adult dental exists for some adults with developmental or intellectual disabilities through waiver programs; otherwise adult dental is limited (see Dental section). (ldh.la.gov)
2025 Income Limits you can use today (monthly)
These are Louisiana’s official 2025 monthly limits (effective March 1, 2025). If you’re close, apply—some rules consider your unborn baby in household size and certain expenses don’t count. Source: Louisiana Department of Health. (ldh.la.gov)
Table A. Medicaid adult group (ages 19–64), LaMOMS (pregnant), and Family Planning (Take Charge Plus)
| Household size | Medicaid Expansion (Adult Group) | LaMOMS (Pregnant) | Take Charge Plus (Family Planning) |
|---|---|---|---|
| 1 | $1,800 | – | $1,800 |
| 2 | $2,433 | $2,433 | $2,433 |
| 3 | $3,065 | $3,065 | $3,065 |
| 4 | $3,698 | $3,698 | $3,698 |
| 5 | $4,330 | $4,330 | $4,330 |
| 6 | $4,963 | $4,963 | $4,963 |
| 7 | $5,595 | $5,595 | $5,595 |
| 8 | $6,228 | $6,228 | $6,228 |
Notes:
- Pregnancy counts your unborn baby in household size (e.g., a mom + 1 unborn = 3). LaMOMS provides pregnancy + 12 months postpartum. (ldh.la.gov, law.cornell.edu)
- If you’re just over these numbers, still apply. Renewal/eligibility checks use monthly income; many moms are eligible during pregnancy and the full postpartum year. (law.cornell.edu)
Table B. Children’s coverage (LaCHIP) and LaCHIP Affordable Plan
| Household size | LaCHIP (no-cost children’s coverage) | LaCHIP Affordable Plan (premium $50 per family/month) |
|---|---|---|
| 1 | $2,831 | $3,326 |
| 2 | $3,825 | $4,495 |
| 3 | $4,820 | $5,664 |
| 4 | $5,814 | $6,832 |
| 5 | $6,809 | $8,001 |
| 6 | $7,803 | $9,170 |
| 7 | $8,798 | $10,339 |
| 8 | $9,793 | $11,507 |
Premium for LaCHIP Affordable Plan: $50/month per household, with exemptions for some Native American/Alaska Native children. (ldh.la.gov)
Table C. WIC 2025–2026 income limits (185% FPL; good July 1, 2025–June 30, 2026)
| Household size | Monthly income limit |
|---|---|
| 1 | $2,413 |
| 2 | $3,261 |
| 3 | $4,109 |
| 4 | $4,957 |
| 5 | $5,805 |
| 6 | $6,653 |
| 7 | $7,501 |
| 8 | $8,349 |
Source: USDA WIC Income Eligibility Guidelines 2025–26. Call 1‑800‑251‑BABY (2229) for Louisiana WIC. (fns.usda.gov, ldh.la.gov)
Step 1 — Apply the fastest way (and what to have ready)
Action first: apply online, then send any documents requested. Use the state’s portal or call to apply by phone if you’re on a deadline.
- Apply/renew online (Medicaid & LaCHIP): Use the Medicaid Self‑Service Portal (official). You can upload paystubs and see letters in your account. (ldh.la.gov)
- Apply by phone: 1‑888‑342‑6207 (Mon–Fri, 8:00 a.m.–4:30 p.m.). (ldh.la.gov)
- In person: Find your nearest office and ask if you need an appointment: Medicaid Regional Offices directory (official). (ldh.la.gov)
- Children’s coverage (LaCHIP): If you prefer, call 1‑877‑2LaCHIP (252‑2447) and ask for an application by mail. (ldh.la.gov)
Required documents (as asked for by Medicaid—don’t send originals):
- Photo ID and proof of Louisiana residency (lease, utility bill)
- Social Security numbers (or immigration documents for lawfully present applicants)
- Proof of household income (paystubs, self‑employment records, child support received)
- Pregnancy proof if applying for LaMOMS (a note from your provider works)
- Any current health insurance policy numbers
See the state’s “Get Covered” page for a quick list of what you may need. (ldh.la.gov)
Timeline expectations:
- Standard Medicaid/LaCHIP decisions generally within 45 days (faster if pregnant; clinics can do presumptive eligibility). You’ll get a notice by mail/portal. (ldh.la.gov)
- Coverage can start up to 3 months retroactively if you were eligible during that time (especially helpful for pregnancy care and BCC Medicaid below). (ldh.la.gov, ldh.la.gov)
Reality check: If you move, switch jobs, or your income shifts, update your case right away online, by text (“Info” to 72147), or by phone to avoid breaks in coverage. (ldh.la.gov)
What to do if this doesn’t work:
- Call 1‑888‑342‑6207 and ask for a status check.
- Visit a Medicaid regional office (directory linked above).
- Get free in‑person help from Navigators: Navigators for a Healthy Louisiana (SWLAHEC) or call 800‑435‑2432. (swlahec.org)
Step 2 — After approval: pick your Healthy Louisiana plan and your doctors
As soon as you’re approved, choose a plan and a primary care doctor to avoid delays and to schedule visits.
- Compare plans and enroll/change in the app or at Healthy Louisiana (official). Call 1‑855‑229‑6848 (TTY 1‑855‑526‑3346) for help in your language. (myplan.healthy.la.gov, ldh.la.gov)
Healthy Louisiana plan contacts (medical/behavioral health member services):
| Health plan | Member services (hours vary) |
|---|---|
| Aetna Better Health | 1‑855‑242‑0802 (TTY 711) |
| AmeriHealth Caritas Louisiana | 1‑888‑756‑0004 |
| Healthy Blue | 1‑844‑521‑6941 |
| Humana Healthy Horizons in Louisiana | 1‑800‑448‑3810 |
| Louisiana Healthcare Connections | 1‑866‑595‑8133 |
| UnitedHealthcare Community Plan | 1‑866‑675‑1607 |
Official plan list and phone numbers: What is Healthy Louisiana? (LDH FAQ). (ldh.la.gov)
Tip: All plans cover the same core Medicaid benefits. Extras (like adult dental allowances, gift card rewards, or extra rides) vary. For example, Humana offers a $500 annual adult dental allowance as a value‑added benefit—others differ. Always check your plan’s “extra benefits” page or call. (humana.com)
What to do if this doesn’t work:
- Didn’t choose a plan in time? The state will assign one. You have a 90‑day window to switch. Use the app or call 1‑855‑229‑6848. (myplan.healthy.la.gov)
Non‑Emergency Medical Transportation (NEMT) — rides to covered care
Schedule at least 48 hours before your appointment (weekends don’t count). Call your plan’s broker below. If you’re not in a managed care plan (fee‑for‑service), call Verida at 1‑855‑325‑7626.
Table D. NEMT contacts by plan (cars/van rides) — 2025
| Plan | Broker | Member line |
|---|---|---|
| Aetna Better Health | MediTrans | 1‑877‑917‑4150 (TTY 1‑866‑288‑3133) |
| AmeriHealth Caritas | Verida | 1‑888‑913‑0364 (TTY 1‑866‑428‑7588) |
| Healthy Blue | MediTrans | 1‑866‑430‑1101 (TTY 1‑800‑846‑5277) |
| Humana Healthy Horizons | MediTrans | 1‑844‑613‑1638 (TTY 1‑800‑618‑4781) |
| Louisiana Healthcare Connections | MediTrans | 1‑855‑369‑3723 (TTY 711) |
| UnitedHealthcare Community Plan | ModivCare | 1‑866‑726‑1472 (TTY 1‑844‑488‑9724) |
| Fee‑for‑service (no plan) | Verida | 1‑855‑325‑7626 |
Source and additional NEAT (ambulance) info: LDH Medical Transportation (official). (ldh.la.gov)
What to do if this doesn’t work:
- Ask your plan for a grievance form if your ride is late/no‑show repeatedly.
- For ambulance rides that are medically necessary but not an emergency (NEAT), your provider needs to complete the Certification of Ambulance Transportation form. Numbers are on the transportation page. (ldh.la.gov)
Pregnant and Postpartum Coverage (LaMOMS)
Most important action: apply now—even if you’re unsure about income.
- Eligibility: income limits shown in Table A; unborn baby counts in household size. Coverage lasts through pregnancy and a full 12‑month postpartum period, by state rule and federal approval. (ldh.la.gov, law.cornell.edu, cms.gov)
- What’s covered: prenatal visits, ultrasounds, labs, hospital delivery, prescriptions, mental health, and rides. (ldh.la.gov)
- How to apply: online, by phone, or at a regional office (see Quick Help). Processing is generally within 45 days; coverage can be retroactive up to 3 months. (ldh.la.gov)
- Postpartum: you stay covered the full year after pregnancy ends—even if income goes up during that period. You do not have to re‑apply until that postpartum year ends. (law.cornell.edu)
Plan B if income is too high:
- If you don’t qualify for LaMOMS, your baby’s birth triggers a Special Enrollment Period on HealthCare.gov. You have 60 days after birth to enroll in a Marketplace plan with subsidies; call 1‑800‑318‑2596 for help. (healthcare.gov)
New Orleans families:
- Ask your hospital about free nurse home visits via Family Connects New Orleans (Ochsner Baptist or Touro births; Orleans Parish residents). Call (504) 658‑3266 or see program details. (nola.gov)
What to do if this doesn’t work:
- Call Medicaid at 1‑888‑342‑6207 and ask about presumptive eligibility through a prenatal clinic. If denied and you think it’s wrong, file an appeal—details are on the LDH Medicaid page. (ldh.la.gov)
Children’s Coverage: LaCHIP and LaCHIP Affordable Plan
- LaCHIP is no‑cost Medicaid for uninsured kids under 19 (see Table B). It covers doctor, hospital, dental, vision, mental health, and rides. Apply even if income is close. (ldh.la.gov)
- If you’re over LaCHIP limits, the LaCHIP Affordable Plan (LAP) covers the same benefits for a $50/month per family premium. Pay your premium promptly to keep coverage active. Call 1‑877‑252‑2447 for questions. (ldh.la.gov)
Special needs and disability options:
- Family Opportunity Act (FOA) coverage for children with disabilities has higher income limits (see Table on LDH page). (ldh.la.gov)
- Act 421 Children’s Medicaid Option (TEFRA) covers certain children with disabilities regardless of parental income if institutional level of care is met. Contact 1‑800‑230‑0690 and review the LDH Act 421 page. (ldh.la.gov)
What to do if this doesn’t work:
- Call LaCHIP at 1‑877‑252‑2447 to review your case.
- If still over the limit, enroll your child in a Marketplace plan during Open Enrollment or after certain life events (birth, move). Call 1‑800‑318‑2596. (healthcare.gov)
Dental coverage
- Dental benefits for Medicaid/LaCHIP are managed by DentaQuest and MCNA Dental. Member services:
- DentaQuest: 1‑800‑685‑0143 (TTY 1‑800‑466‑7566) — DentaQuest dental benefits page (LDH). (ldh.la.gov)
- MCNA Dental: 1‑855‑702‑6262 (TTY 1‑800‑955‑8771) — MCNA members (Louisiana). (mcnala.net)
- Adults 21+: Louisiana covers adult denture services and limited adult dental. Comprehensive adult dental is covered for adults with developmental/intellectual disabilities enrolled in certain waivers (NOOW, ROW, Supports) per 2022 policy expansion. Check with your dental plan. (ldh.la.gov)
- Children under 21 (EPSDT) get all medically necessary dental services (preventive and treatment). If a service is denied, you can appeal. (louisianahealthconnect.com)
What to do if this doesn’t work:
- Call your dental plan, then file an appeal with the plan. If still unresolved, you can request a state fair hearing (see LDH dental services page). (ldh.la.gov)
Behavioral health: counseling, substance use help, crisis
- Your Healthy Louisiana plan covers behavioral health. Call your plan or use the provider search at Healthy Louisiana. (ldh.la.gov)
- Crisis now: Dial 988 for free, confidential support 24/7. Louisiana routes calls to VIA LINK or LACG based on area code so you connect with local resources. Text/chat available. (ldh.la.gov)
- Postpartum mental health: Ask your OB/pediatrician for a screening; you’re covered the entire postpartum year under LaMOMS. (ldh.la.gov)
What to do if this doesn’t work:
- Contact the Office of Behavioral Health resources page for mobile crisis, brief crisis support, or Behavioral Health Crisis Centers. (ldh.la.gov)
Breast & cervical cancer screening and treatment
- If you’re uninsured and meet income limits (up to 250% FPL), the Louisiana Breast & Cervical Health Program (LBCHP) provides no‑cost mammograms, Pap tests, navigation, and help with copays/deductibles. Call 1‑888‑599‑1073 or see locations statewide. (ldh.la.gov, lbchp.org)
- If diagnosed through LBCHP, you can get full Breast & Cervical Cancer (BCC) Medicaid to cover treatment—coverage can backdate up to 3 months. (ldh.la.gov)
What to do if this doesn’t work:
- Call LBCHP again and ask for a patient navigator to locate another screening site or set up transportation support. (lbchp.org)
Getting to care in your community
You have several options for low‑cost care while you’re applying or between coverages:
- Find Medicaid offices, application centers, and parish health units with the LDH statewide directory (official). (ldh.la.gov)
- Federally Qualified Health Centers (FQHCs) provide sliding‑fee care and accept Medicaid. Use the LDH directory to search “Medicaid Application Assistance” or “Federally Qualified Health Centers,” or ask your plan for help finding one. (ldh.la.gov, ldh.la.gov)
- 211 Louisiana connects you to local nonprofits, clinics, domestic violence shelters, and support groups 24/7. Dial 211 or text your ZIP to 898‑211. (louisiana211.org, launitedway.org)
Application checklist you can copy
- Your full name, date of birth, and SSN (or immigration document numbers if lawfully present)
- Louisiana address and proof (lease, bill)
- All household members and relationships (include unborn baby for LaMOMS)
- Income: last 4–6 weeks of paystubs or self‑employment records; child support received
- Health insurance info (if any), employer offer letter if available
- For LaMOMS: pregnancy verification from your clinic
- A working phone number, email, and mailing address—keep these updated to avoid missed letters
Source: LDH “Get Covered” and Online Application resources. (ldh.la.gov, ldh.la.gov)
Common mistakes to avoid
- Waiting to apply because you’re “a little over” the limit. Apply. Pregnancy adds to household size, and postpartum coverage is continuous for 12 months. (law.cornell.edu)
- Not choosing a Healthy Louisiana plan after approval. If you don’t choose, one is assigned. You might miss plan extras or a preferred provider. (ldh.la.gov)
- Missing mail or portal letters. Set text/email alerts and keep contact info current—text “Info” to 72147 to update your details. (ldh.la.gov)
- Assuming adult dental is comprehensive. It’s limited unless you qualify under waiver programs. Call DentaQuest/MCNA to confirm benefits. (ldh.la.gov)
- Waiting till the last minute for rides. Book NEMT at least 48 hours in advance (weekends don’t count). (ldh.la.gov)
Quick Reference Cheat Sheet
| Need | Where to go | Key link/number |
|---|---|---|
| Apply or renew Medicaid/LaCHIP | Self‑Service Portal; phone; in‑person | Apply online (official) • 1‑888‑342‑6207 • Regional offices (ldh.la.gov) |
| Pick/switch Health Plan | Healthy Louisiana | 1‑855‑229‑6848 (TTY 1‑855‑526‑3346) • Plan website/app (ldh.la.gov, myplan.healthy.la.gov) |
| Pregnancy & postpartum | LaMOMS (12 months postpartum) | LaMOMS (official) (ldh.la.gov) |
| Kids’ coverage | LaCHIP & LaCHIP Affordable | LaCHIP (official) • 1‑877‑252‑2447 (ldh.la.gov) |
| Dental | DentaQuest / MCNA | 1‑800‑685‑0143 / 1‑855‑702‑6262 • LDH Dental Services (ldh.la.gov) |
| Rides (NEMT) | Plan brokers | See NEMT table; Verida 1‑855‑325‑7626 (FFS) (ldh.la.gov) |
| Mental health crisis | Louisiana 988 | Dial 988 • About LA 988 (ldh.la.gov) |
| WIC | WIC info and clinics | 1‑800‑251‑BABY (2229) • Louisiana WIC (ldh.la.gov) |
Real‑world examples (how moms actually get through this)
- Baton Rouge mom, 2 kids, newly pregnant, earning 3,200/month∗∗:Counttheunbornbaby.Householdis4;LaMOMSlimitfor4is∗∗3,200/month**: Count the unborn baby. Household is 4; LaMOMS limit for 4 is **3,698—she qualifies now and keeps coverage 12 months postpartum. Her 2 kids qualify for LaCHIP (limit for 3 is $4,820). She applies online, picks a Healthy Louisiana plan, and books a prenatal visit plus a ride via NEMT. (ldh.la.gov)
- Lake Charles mom with a 9‑year‑old whose income is 5,900/month∗∗,uninsured:Forafamilyof3,LaCHIPlimitis∗∗5,900/month**, uninsured: For a family of 3, LaCHIP limit is **4,820. They’re over—but LaCHIP Affordable (limit 5,664∗∗)workswitha∗∗5,664**) works with a **50/month premium. She calls 1‑877‑252‑2447, enrolls, and sets autopay. (ldh.la.gov)
- New Orleans mom 6 weeks postpartum with anxiety: She’s still covered under LaMOMS in her postpartum year; she calls her plan for a behavioral health appointment, and if it’s urgent, she can dial 988 any time. (ldh.la.gov)
If your situation is complicated
Immigration:
- Louisiana covers “lawfully residing” children in Medicaid/LaCHIP without a 5‑year wait (state plan approved in 2019). Pregnant coverage rules depend on program; apply and let the state make the decision. Fear of the process is common—ask a Navigator for help and legal referrals if needed. (medicaid.gov, investlouisiana.org)
Disability in your household:
- For children with significant disabilities, check FOA and Act 421 (TEFRA). Act 421 can cover a child regardless of parental income if specific criteria are met. Call 1‑800‑230‑0690. (ldh.la.gov)
Keeping private insurance:
- If someone in your family receives Medicaid, LaHIPP may pay your employer plan premium so you can keep a broader network. Call 1‑877‑697‑6703. (ldh.la.gov)
Region‑by‑Region: where to get in‑person help
Call first to confirm hours.
- Alexandria: 318‑484‑2420 — 1507 Lee St.
- Baton Rouge: 225‑922‑2988 — 2521 Wooddale Blvd.
- Hammond: 985‑543‑4343 — 45615 University Park Ave.
- Lafayette: 337‑262‑2290 — 117 Production Dr.
- Lake Charles: 337‑475‑3133 — 620 Esplanade St., Ste. 201
- Monroe: 318‑362‑3197 — 24 Accent Dr., Ste. 119
- New Orleans (Orleans): 504‑599‑0606 — 1450 Poydras St., Ste. 1018
- Shreveport: 318‑862‑9747 — 3020 Knight St., Ste. 100
- Thibodaux: 985‑449‑5020 — 1222 Tiger Dr.
Full directory (official): Medicaid Regional Offices. (ldh.la.gov)
Diverse Communities: tailored pointers and resources
LGBTQ+ single mothers:
- Ask your Healthy Louisiana plan for LGBTQ‑affirming providers. If you face discrimination, file a complaint with your plan and LDH. For immediate support finding local resources, dial 211 or 988 (both have language access and can route locally). (louisiana211.org, ldh.la.gov)
Single mothers with disabilities or kids with disabilities:
- Start with EPSDT benefits (under 21). If your child needs more, review FOA and Act 421 (TEFRA) with your provider. For therapy and early supports (0–36 months), contact EarlySteps (regional contacts listed on LDH). (louisianahealthconnect.com, ldh.la.gov)
Veteran single mothers:
- You may be eligible for VA care while your child uses LaCHIP/Medicaid. For combined benefits questions, many VA social workers and 211 can help coordinate referrals locally. (louisiana211.org)
Immigrant/refugee single moms:
- Lawfully residing children can enroll in Medicaid/LaCHIP without the 5‑year wait. Apply for LaMOMS during pregnancy and let the state decide. For translation help during plan selection, call 1‑855‑229‑6848 (TTY 1‑855‑526‑3346) or 211. (medicaid.gov, ldh.la.gov, louisiana211.org)
Tribal citizens:
- Medicaid and LaCHIP coordinate with tribal and community clinics. Ask your plan’s member services for IHS/tribal providers in network, or use LDH’s directory to locate nearby clinics and application centers. (ldh.la.gov)
Rural moms with limited access:
- Use NEMT to reach appointments (book early). Many plans cover telehealth visits—ask your plan’s nurse line. If you lack internet, libraries and Medicaid offices can help with portal access; 211 can also point you to transportation support in your parish. (ldh.la.gov, louisiana211.org)
Single fathers raising children:
- All children’s and family benefits apply equally. For paperwork, list the child(ren) and your relationship; ask LaCHIP or your plan if you need help getting birth certificates or SSNs. Use the same contacts listed above. (ldh.la.gov)
Language access:
- Plan choice and member help lines offer interpreter services; Healthy Louisiana TTY is 1‑855‑526‑3346. 211 offers interpretation in 160+ languages when you call. (ldh.la.gov, launitedway.org)
Program‑specific deep dives
EPSDT (well‑child) and therapies
- Louisiana follows the American Academy of Pediatrics Bright Futures periodicity schedule (with stricter lead screening rules). If a medically necessary service is denied, appeal—EPSDT covers medically necessary care even if not listed. (louisianahealthconnect.com)
What to do if this doesn’t work:
- Ask your pediatrician to write “medically necessary” with diagnosis codes and submit prior authorization. Escalate to your plan’s medical management nurse, then appeal if denied. (louisianahealthconnect.com)
Early intervention (birth–36 months)
- EarlySteps provides evaluations and in‑home services. Contact your region through LDH’s EarlySteps page for referral and intake. (ldh.la.gov)
What to do if this doesn’t work:
- Call your regional coordinator again and ask about SPOE (System Point of Entry) status; request help from your pediatrician to fax records listed in the 90‑L packet. (ldh.la.gov)
Children’s Special Health Services (CSHS)
- Specialty clinics and family supports for children/youth with special health care needs; see LDH’s CSHS family page to check eligibility and locate clinics. (ldh.la.gov)
What to do if this doesn’t work:
- Use the Family Resource Center and ask for care coordination support; if you’re stuck, call 1‑888‑342‑6207 to confirm Medicaid eligibility and plan assignments. (ldh.la.gov, ldh.la.gov)
Family planning (Take Charge Plus)
- If you don’t qualify for full Medicaid, you may still qualify for no‑cost family planning services up to the limits in Table A. Apply the same way as Medicaid. (ldh.la.gov)
Medicare Savings Programs (for moms who are disabled or 65+ in your household)
- Louisiana helps pay Medicare premiums and cost‑sharing if income is below the limits shown on the LDH income page (e.g., QMB: 1,305∗∗for1;SLMB:∗∗1,305** for 1; SLMB: **1,761 for 1). Apply through Medicaid. (ldh.la.gov)
“More than Medicaid”: helpful programs single moms actually use
- WIC: Healthy foods, breastfeeding support, nutrition counseling; 2025–26 income limits in Table C. Start at LouisianaWIC.org or call 1‑800‑251‑BABY (2229). (ldh.la.gov, fns.usda.gov)
- 211 Louisiana: One call to 211 gets local help with clinics, DV shelters, diapers, food, rent assistance, and more. Text your ZIP to 898‑211 for texting support. (launitedway.org)
- LaHIPP: If someone in your home gets Medicaid, the state may pay your job‑based plan premium. Call 1‑877‑697‑6703. (ldh.la.gov)
- Breast & Cervical Health Program: Free screenings and treatment coverage pathway if needed. Call 1‑888‑599‑1073. (ldh.la.gov)
FAQs (Louisiana‑specific)
- How fast can I get pregnancy coverage?
Clinics can grant presumptive eligibility the same day; full case decisions are usually within 45 days. Coverage can backdate up to 3 months if you were eligible. (ldh.la.gov) - Do I keep coverage after delivery?
Yes—LaMOMS provides 12 months postpartum regardless of income changes during that period. (law.cornell.edu) - My income is a little over the adult limit—should I apply?
Yes. If you’re pregnant, unborn baby counts in household size. If not pregnant, you may still qualify for the adult group (see Table A). Apply online and let LDH decide. (ldh.la.gov) - Can my child get coverage if we have employer insurance?
LaCHIP is for uninsured kids. If your child is uninsured and under the income limits, apply. If insured but your costs are high, LBCHP may help for screenings; LaHIPP may help with premiums if someone has Medicaid. (ldh.la.gov, lbchp.org) - Do I get dental as an adult?
Adult dental is limited (e.g., dentures) unless you qualify under certain waiver programs (comprehensive dental for some adults with I/DD). Some health plans offer extra adult dental allowances—check your plan. (ldh.la.gov, humana.com) - How do I get a ride to appointments?
Call your plan’s transportation broker 48 hours ahead (numbers in the NEMT table). If you’re fee‑for‑service, call Verida 1‑855‑325‑7626. (ldh.la.gov) - What if my application is denied?
You can appeal. Instructions are on your denial letter and on LDH’s Medicaid page. Call 1‑888‑342‑6207 with questions. (ldh.la.gov) - Can lawfully present immigrant children enroll?
Yes—Louisiana eliminated the 5‑year bar for lawfully residing children in 2019. Apply for your kids. (medicaid.gov) - Where do I find a pediatrician or OB who takes my plan?
Use the Healthy Louisiana provider search or call your plan’s member services. (myplan.healthy.la.gov) - What if I lose LaMOMS after the postpartum year?
If you’re no longer eligible for Medicaid, you can enroll in a subsidized Marketplace plan due to loss of Medicaid. Call 1‑800‑318‑2596 within 60 days. (healthcare.gov)
What to expect after you apply (timeline)
- Within 1–2 weeks: You’ll see a letter in your portal mailbox or by mail asking for any missing documents. Upload or mail by the deadline on the letter to avoid denial. (ldh.la.gov)
- Within 45 days: You’ll get an approval or denial. If approved, choose your plan immediately so you can schedule care and rides. (ldh.la.gov)
- Within 90 days of plan assignment: You can switch plans if you’re not happy—use the Healthy Louisiana app or call 1‑855‑229‑6848. (myplan.healthy.la.gov)
Tables you might need handy
Table E. Healthy Louisiana plans: one‑glance contact list
| Plan | Member services | Website |
|---|---|---|
| Aetna Better Health | 1‑855‑242‑0802 (TTY 711) | Aetna Better Health of Louisiana |
| AmeriHealth Caritas Louisiana | 1‑888‑756‑0004 | AmeriHealth Caritas Louisiana |
| Healthy Blue | 1‑844‑521‑6941 | Healthy Blue |
| Humana Healthy Horizons | 1‑800‑448‑3810 | Humana Healthy Horizons in Louisiana |
| Louisiana Healthcare Connections | 1‑866‑595‑8133 | Louisiana Healthcare Connections |
| UnitedHealthcare Community Plan | 1‑866‑675‑1607 | UHC Community Plan Louisiana |
Official listing/phones: LDH FAQ – Healthy Louisiana. (ldh.la.gov)
Table F. Transportation (NEMT) by plan (copy/paste to your phone)
| Plan | Broker | Member line |
|---|---|---|
| Aetna | MediTrans | 1‑877‑917‑4150 (TTY 1‑866‑288‑3133) |
| AmeriHealth Caritas | Verida | 1‑888‑913‑0364 (TTY 1‑866‑428‑7588) |
| Healthy Blue | MediTrans | 1‑866‑430‑1101 (TTY 1‑800‑846‑5277) |
| Humana | MediTrans | 1‑844‑613‑1638 (TTY 1‑800‑618‑4781) |
| LA Healthcare Connections | MediTrans | 1‑855‑369‑3723 (TTY 711) |
| UnitedHealthcare | ModivCare | 1‑866‑726‑1472 (TTY 1‑844‑488‑9724) |
| Fee‑for‑service | Verida | 1‑855‑325‑7626 |
Source: LDH Medical Transportation. (ldh.la.gov)
Table G. Key income limits (monthly, 2025)
| Program | 1 | 2 | 3 | 4 |
|---|---|---|---|---|
| Adult Group (19–64) | $1,800 | $2,433 | $3,065 | $3,698 |
| LaMOMS (Pregnant) | – | $2,433 | $3,065 | $3,698 |
| LaCHIP (children) | $2,831 | $3,825 | $4,820 | $5,814 |
| LaCHIP Affordable | $3,326 | $4,495 | $5,664 | $6,832 |
| WIC (185% FPL)* | $2,413 | $3,261 | $4,109 | $4,957 |
*WIC limits effective July 1, 2025–June 30, 2026. (ldh.la.gov, fns.usda.gov)
What to do if nothing is moving
- Call Medicaid 1‑888‑342‑6207 and ask for a supervisor callback. Document who you spoke with and the date. (ldh.la.gov)
- Visit your regional Medicaid office with your documents—ask them to scan and attach to your case while you’re there. Bring photo ID. (ldh.la.gov)
- Ask a Navigator for help submitting/expediting documents (free): SWLAHEC Navigators, 800‑435‑2432. (swlahec.org)
- If you need care now: go to an FQHC community health center (sliding‑fee) and tell them you applied. Use the LDH directory to locate nearby centers. (ldh.la.gov)
About This Guide
Compiled by the ASingleMother.org Editorial Team
This guide uses official sources from the Louisiana Department of Health (LDH), USDA, CMS, and established nonprofits. It is produced based on our Editorial Standards using only official sources, regularly updated and monitored, but not affiliated with any government agency and not a substitute for official agency guidance. Individual eligibility outcomes cannot be guaranteed.
Last verified September 2025, next review April 2026.
Please note that despite our careful verification process, errors may still occur—email info@asinglemother.org with corrections and we respond within 72 hours.
Disclaimer
Program rules, dollar amounts, premiums, and phone numbers can change. Always confirm with the relevant agency before making decisions. For legal or case‑specific advice, talk to an attorney or a certified navigator.
Security and privacy on our site: We never ask for SSNs or bank details. Only submit personal information through official government portals linked above (addresses ending in .la.gov, .gov, or other official program sites).
Sources
- Monthly income limits (2025), coverage categories, program links: LDH “For Medicaid Partners – Monthly Income Limits” (effective 3/1/2025). (ldh.la.gov)
- Medicaid Customer Service, apply/renew, appeals: LDH Medicaid (Bureau of Health Services Financing). (ldh.la.gov)
- Online application: LDH “Online Application Page.” (ldh.la.gov)
- Healthy Louisiana enrollment broker and app: Healthy Louisiana site/app; LDH FAQ (“What is Healthy Louisiana?”). (myplan.healthy.la.gov, ldh.la.gov)
- NEMT phone numbers (by plan) and fee‑for‑service rides: LDH Medical Transportation. (ldh.la.gov)
- LaMOMS coverage and 12‑month postpartum: LDH LaMOMS; Louisiana Admin Code §50:III‑2330; CMS postpartum coverage announcement. (ldh.la.gov, law.cornell.edu, cms.gov)
- LaCHIP benefits and contacts: LDH LaCHIP pages. (ldh.la.gov, ldh.la.gov)
- LaCHIP Affordable Plan premium: LDH LaCHIP Affordable FAQ ($50/month/household). (ldh.la.gov)
- Dental plan managers and adult dental policy notes: LDH Dental Services and Medicaid Services pages; MCNA member resources. (ldh.la.gov, mcnala.net)
- EPSDT (Bright Futures periodicity & lead screening): Louisiana Healthcare Connections provider notice on LDH policy. (louisianahealthconnect.com)
- EarlySteps regional contacts: LDH EarlySteps page. (ldh.la.gov)
- Children’s Special Health Services: LDH CSHS pages. (ldh.la.gov, ldh.la.gov)
- WIC: LDH WIC page; USDA WIC 2025–26 income guidelines. (ldh.la.gov, fns.usda.gov)
- Family Connects New Orleans: City of New Orleans pages. (nola.gov)
- 211 Louisiana statewide network: Louisiana 211 website and LA United Way page. (louisiana211.org, launitedway.org)
- Act 421 (TEFRA): LDH Act 421 program page. (ldh.la.gov)
- Lawfully residing children (CHIPRA/ICHIA) in Louisiana: CMS SPA approval LA‑19‑0009; Invest Louisiana brief. (medicaid.gov, investlouisiana.org)
- Humana adult dental value‑add example: Humana Healthy Horizons in Louisiana dental coverage page. (humana.com)
This guide reflects the most accurate information available as of September 2025. If you spot an error or a broken link, please email info@asinglemother.org so we can fix it quickly.
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