Last Updated on September 18, 2025 by Rachel

Transportation Assistance for Single Mothers in Indiana

Last updated: September 2025 — see sources and contacts linked throughout, including FSSA Division of Family Resources (DFR) and INDOT Office of Transit for official updates. (in.gov)

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If You Only Do 3 Things — Emergency Actions to Take

• Call for medical rides now — If your child or you have Medicaid and no ride to a covered appointment, call 1-855-325-7586 to schedule Non‑Emergency Medical Transportation with Verida, the state’s Medicaid ride broker; ask for “urgent” if the visit can’t wait. Use the online member portal after your first call to track trips. See rules and trip limits on the state site. Indiana Medicaid NEMT details, Verida Indiana. (in.gov)
• Text your ZIP to 898-211 — Get same‑day help with bus passes, gas cards, or emergency rides from nearby charities and township trustees through Indiana 211; you can also dial 1-866-211-9966 for a live navigator. Save the page to search by county. Indiana 211, United Way 211 guides. (in.gov)
• Use a connector shuttle to reach jobs — From Indianapolis, ride IndyGo to a free CIRTA Workforce Connector that shuttles to Whitestown or Plainfield warehouses; routes start around 5:10 a.m. and are zero‑fare. Check the updated stop list and times before you go. CIRTA Workforce Connect, Whitestown Connector schedule. (cirta.us)

Quick help — pin these on your phone

• Verida (Medicaid rides) reservations: 1-855-325-7586; TTY 711; hours Mon–Fri 8:00 a.m.–6:00 p.m. Eastern; “Where’s My Ride?” option 2. Verida Indiana, Indiana Medicaid NEMT. (verida.com)
• FSSA DFR (SNAP/TANF/IMPACT): 1-800-403-0864; press 3 for IMPACT job services and transportation support; find your county office online. Contact DFR, Find My Local DFR Office. (in.gov)
• Indiana 211 for local rides/gas/bus help: 1-866-211-9966 or text ZIP to 898‑211; statewide resource directory is online. Indiana 211, 211 database. (in.gov)
• IndyGo Customer Care (Indianapolis buses): 1-317-635-3344; fare capping info and Access paratransit applications; MyKey support. Fares & passes, IndyGo Access. (indygo.net)
• WorkOne career centers (transportation stipends via WIOA): find your local board; ask about bus passes, gas cards, or repair help while in training. DWD Workforce Boards, DWD Active Policies. (in.gov)

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How to Get a Ride Today in Indiana

When you need wheels fast, two paths work most often: Medicaid medical rides and local transit or shuttle solutions. Use these first because they are already funded, and the wait is usually shorter than a new application.

• Medical appointment in 48+ hours — Schedule through Verida, the state’s Medicaid ride broker. Have your IHCP/Medicaid ID, clinic address, and pickup details ready; Verida requests at least two business days’ notice and offers “urgent” for last‑minute verified care. Keep the Where’s‑My‑Ride number handy. Indiana Medicaid member page, Verida contact. (in.gov)
• Work, errands, or school — In Indianapolis, combine an IndyGo route with a free CIRTA Workforce Connector for suburban jobs; in other cities check your system’s fares and discounts below. CIRTA Workforce Connect, INDOT transit systems list. (cirta.us)
• No bus where you live — Use your region’s Area Agency on Aging for demand‑response rides (cheap, door‑to‑door) if you are 60+ or if you or your child have a disability; Central Indiana uses CICOA “Way2Go,” and many regions offer cross‑county trips via the My Freedom Program. CICOA Way2Go, CIRTA My Freedom. (cicoa.org)

What to do if this doesn’t work — Plan B

• Call 211 and ask for “transportation assistance, gas vouchers, or bus passes”; ask them to search by your ZIP and township. Indiana 211, United Way regional 211 pages. (in.gov)
• Ask your WorkOne/IMPACT case manager for an emergency bus pass or gas card tied to job search or training; many regions can issue same‑week support once you’re enrolled. IMPACT overview, DWD policy hub. (in.gov)

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Quick Reference Tables You Can Screenshot

Table 1 — Core Transportation Options in Indiana

Table 2 — Big‑City Transit Snapshot (check local links for latest)

Table 3 — Central Indiana Door‑to‑Door Programs

Table 4 — Where to Ask for Work‑Related Transportation Help

Table 5 — Veterans’ Transportation and Mileage

Table 6 — Car Ownership and Repair Help (local)

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Medicaid and Health‑Related Rides — What Indiana Covers and How to Book

The fastest way to get a medical ride is through Indiana Medicaid’s Non‑Emergency Medical Transportation (NEMT), brokered by Verida.

• What’s covered — Trips to any Medicaid‑covered, non‑emergency service such as primary care, dental, behavioral health, dialysis, and pharmacy. Traditional Medicaid members generally get 20 one‑way trips per rolling 12 months; your doctor can request more if medically necessary. Some managed care plans arrange their own rides. Member NEMT rules, Provider NEMT guidance. (in.gov)
• How to schedule — Call Verida at 1-855-325-7586 at least two business days before the appointment; have your Medicaid ID, clinic address, and phone number ready. Use option 2 for “Where’s My Ride?” if the driver is late. The member portal allows you to request, view, and cancel rides online after your first phone booking. Verida contact and hours, Member portal info. (verida.com)
• Important rules — Ask your clinic to confirm appointment type when prior authorization is needed (for example, out‑of‑state care or long intercity trips). Ambulance trips for life‑threatening needs are not arranged through Verida; call 911. Provider module and exceptions, Member FAQ. (in.gov)
• Accessibility — TTY users can dial 711 Indiana Relay; Verida has Spanish line prompts; tell the agent if you need a wheelchair‑accessible vehicle. Verida Indiana “Info at a Glance”. (verida.com)
• Timeline — Routine trips usually get confirmed within 24 hours before pickup; urgent trips can be scheduled with provider verification. Keep your phone on for confirmation calls. Member page timing. (in.gov)

What to do if this doesn’t work — Plan B

• Ask your managed care plan (HIP, Hoosier Care Connect, Hoosier Healthwise) about its transportation contractor and process; the state page lists that rides for these plans are managed by the MCE’s designated contractor, not Verida. Provider NEMT page, FSSA home. (in.gov)
• Use Area Agency ride programs for non‑medical errands (grocery, pharmacy) if you’re 60+ or have a disability; Way2Go and regional AAA transit can fill gaps when Medicaid won’t cover. Way2Go, REAL Services transportation. (cicoa.org)

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Public Transit Discounts, Paratransit, and Microtransit — City by City

Start with your city’s fixed routes to keep costs low, then pair with paratransit or microtransit if disability, stroller logistics, or late shifts make the bus hard.

• Indianapolis (IndyGo) — Daily and weekly fare capping through the MyKey app keeps your costs to $4/dayor$15.75/week at current rates; Access paratransit application is available in Braille, Spanish, and large print by mail. IndyGo announced a fare policy change approved August 21, 2025, with higher caps beginning January 1, 2026; plan accordingly. Fares & passes, IndyGo Access application. (indygo.net)
• Fort Wayne (Citilink) — New fares effective April 1, 2025: $1.50ride,$3.75 day, $54monthly;Accessparatransitis$3.00. Buy with Token Transit or exact cash. Citilink fares, Fare increase notice. (fwcitilink.com)
• Gary/Northwest Indiana (GPTC) — Local and regional routes connect to jobs and South Shore Line links; veterans ride free with proper ID; ADA paratransit (“Access219”) is $2.50 local. GPTC fares, Access219. (gptcbus.com)
• South Bend (Transpo) — Token Transit mobile tickets available; check event detours during Notre Dame home games. Transpo, Detours/news. (sbtranspo.com)
• Bloomington — Fixed route is $1withfarecappingviaUmo(max$3/day, $30/monthcurrentpolicy);microtransit“BLink”andparatransitridesare$2. Late‑night Lyft/Uber within the zone is subsidized most weekdays (rider pays first $1). Fare policy updates, Umo launch news. (bloomingtontransit.com)
• Lafayette/West Lafayette (CityBus) — $1ride;$2 day; $28monthly;ACCESSparatransitis$2 and ACCESS‑certified riders ride fixed route free; youth through grade 12 ride free. CityBus fares, ACCESS info. (in.gov)
• Muncie (MITS) — $0.50ride;$1 day; students and veterans ride free with ID; MITSPlus ADA is $1. MITS fares, MITSPlus information. (mitsbus.org)
• Terre Haute — Entire system (fixed route and ADA) is fare‑free in 2025; confirm hours before traveling. Fare‑free update, INDOT directory. (terrehaute.in.gov)
• Evansville (METS) — Check current fares and “METS Micro” on‑demand zones; federal funding is expanding vans citywide in 2025. METS fixed route page, METS Micro expansion news. (evansvillegov.org)

What to do if this doesn’t work — Plan B

• Search INDOT’s statewide list to check rural systems (like Access Johnson County, KABS, or Catch‑A‑Ride), then call to ask about same‑day rides or token packs. INDOT public transit systems, Rural Transit Programs. (in.gov)
• Ask IndyGo Access about taxi vouchers if you have an Access ID; vouchers are time‑limited but can plug gaps within Marion County. IndyGo taxi vouchers, IndyGo Access phone. (indygo.net)

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Work and Training Programs That Can Pay for Your Transportation

Indiana funds “supportive services” so transportation does not stop you from working or training. You have to be enrolled, and amounts can vary by county and program year.

• IMPACT (for SNAP/TANF recipients) — Ask your DFR caseworker (or call 1-800-403-0864, press 3) to enroll. IMPACT covers job search help and can provide bus passes, gas cards, and work clothes while you participate and for up to 90 days after you get a job. IMPACT program page, IMPACT FAQs. (in.gov)
• SNAP Employment & Training (E&T) — Indiana’s SNAP E&T Plan states that participant reimbursements can include transportation and child care when “reasonable and necessary,” with state‑set limits; in prior years, Indiana showed combined monthly caps (for example, $125) across categories, but amounts and vendors can change. Always ask your case manager what’s available this month. USDA SNAP E&T page, Indiana SNAP E&T plan portal. (fns.usda.gov)
• WorkOne/WIOA supportive services — While you train through WIOA, local boards can issue mileage reimbursement, gas vouchers, transit passes, or even limited vehicle repair to keep you in class. Policies are set regionally under state guidance (DWD Policy 2021‑02). Ask your WorkOne career advisor about the “supportive services” line item tied to your Individual Employment Plan. DWD Active Policies, WIOA State Plan section on transportation. (in.gov)

What to do if this doesn’t work — Plan B

• Enroll first, then ask — Transportation funds almost always flow after enrollment. If you applied but heard nothing in a week, call the DFR hotline or your WorkOne’s main desk to check status. DFR contact, Workforce Boards. (in.gov)

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Car Ownership, Repairs, Licenses, and Legal Roadblocks

If you must drive, focus on legal, safe, and reliable.

• Local car programs — In the Lafayette area, Cars for Keeps runs a no‑interest lease‑to‑own program linked to budgeting classes and steady employment; slots are limited and counties are restricted. If you live elsewhere, call 211 to ask for “car repair/transportation programs,” then filter by county. Cars for Keeps applicants, Indiana 211 search. (carsforkeeps.org)
• Suspended license? — Indiana courts can grant “Specialized Driving Privileges” so you can legally drive for work, school, and child care while you resolve suspensions. Read the statute and consider a legal clinic that helps you file. Indiana Code 9‑30‑16 (specialized driving privileges), Indiana Legal Help SDP clinics. (law.justia.com)
• Reinstatement steps and fee help — Check your Official Driver Record and reinstatement requirements in your myBMV account; some suspensions clear after 180 days of continuous SR‑22 insurance. Indiana also allows certain fee forbearance for DOC‑paroled non‑violent offenders who maintain work/training. Call 1-888-692-6841 for BMV reinstatement questions. BMV reinstatement guide, BMV suspension/insurance forms. (in.gov)
• Veterans’ travel benefits — If you’re a veteran going to VA care, you may get paid $0.415/mile via Beneficiary Travel; the VA app now supports “mileage‑only” claim submissions. DAV volunteer vans also run across Indiana. VA mileage rate, DAV vans — Indiana. (va.gov)

What to do if this doesn’t work — Plan B

• Ask your township trustee about emergency gas or work‑related transportation assistance; policies differ by township, and 211 can give you the right contact. Review your county website for trustee listings. Indiana 211, Example county trustee directory. (in.gov)

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Resources by Region — Where to Start Near You

• Indianapolis/Marion County — Use IndyGo with fare capping via MyKey; pair with free CIRTA connectors for suburban jobs. Seniors and people with disabilities: apply for CICOA Way2Go and My Freedom cross‑county rides. IndyGo fares, CIRTA Workforce Connect. (indygo.net)
• Northwest Indiana (Lake/Porter) — GPTC connects Gary to regional hubs; veterans ride free; paratransit is Access219. Lake County Community Services provides curb‑to‑curb rides for qualifying townships. GPTC fares, LCCS transportation. (gptcbus.com)
• Northeast (Fort Wayne/Allen) — Citilink’s new fares took effect April 2025; check Token Transit for pass options. Citilink fares, Fare change. (fwcitilink.com)
• North Central (South Bend/St. Joseph) — Transpo offers Token Transit mobile tickets; check detours on game days. REAL Services offers senior rides for eligible South Bend/Mishawaka residents. Transpo, REAL Services rides. (sbtranspo.com)
• West Central (Lafayette/Tippecanoe) — CityBus is $1ridewithdiscounts;ACCESSis$2; local “Cars for Keeps” is a lease‑to‑own option if you meet criteria. CityBus fares, Cars for Keeps. (in.gov)
• East Central (Muncie/Delaware) — MITS is among the lowest‑cost systems; students and veterans ride free; MITSPlus offers ADA paratransit. MITS fares, MITSPlus. (mitsbus.org)
• Wabash Valley (Terre Haute/Vigo) — Fixed route and ADA rides are fare‑free in 2025; verify hours; United Way projects may assist neighbors with volunteer rides for errands. Fare‑free transit, Indiana 211. (terrehaute.in.gov)
• Southwest (Evansville/Vanderburgh) — Call METS for routes and METS Micro zones; SWIRCA (AAA) issues transit tickets for older adults and can advise on accessible rides. METS page, SWIRCA services. (evansvillegov.org)
• South Central (Bloomington/Monroe) — Umo card/app gives daily and monthly caps on fixed routes; BLink microtransit and a late‑night Uber/Lyft subsidy cover gaps. Fare policy, Late‑night ride subsidy. (bloomingtontransit.com)

What to do if this doesn’t work — Plan B

• Use INDOT’s statewide directory to find your county transit and call for same‑day options or volunteer driver programs; ask if they have bulk token deals. INDOT transit list, Rural Transit Programs. (in.gov)

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Diverse Communities — Targeted Tips and Contacts

• LGBTQ+ single mothers: Ask transit and AAA programs for name‑in‑use on accounts and safe‑pickup notes; CICOA, IndyGo, and many boards follow Title VI/ADA protections. Save the complaint forms in case of bias and request a female driver when booking paratransit if that helps you feel safe. IndyGo ADA/Title VI, FSSA ADA notice. (indygo.net)
• Single mothers with disabilities or disabled children: File IndyGo Access or your city’s ADA paratransit application as early as possible; ask for large print, Braille, or Spanish packets by mail. For cross‑county travel, enroll in My Freedom (discounted door‑to‑door across nine counties). IndyGo Access how‑to, My Freedom. (indygo.net)
• Veteran single mothers: Use VA mileage reimbursement (41.5¢/mile) for VA appointments and ask about DAV vans to major VA clinics; claim “mileage‑only” in the VA Health & Benefits app. VA travel pay, DAV vans — Indiana. (va.gov)
• Immigrant/refugee single moms: Request language access; DFR, 211, and IndyGo can arrange interpreters on request. State agencies post ADA/language access contacts; you can also bring an advocate to Access functional assessments. DFR contact, Indiana 211. (in.gov)
• Tribal‑affiliated mothers: Confirm eligibility for federal VA/IHS coordination for medical travel if you or your child are eligible for services; ask 211 for tribal liaisons or native‑focused nonprofits in your county. VA travel pay, Indiana 211 database. (va.gov)
• Rural single moms: Use your county’s Section 5311 rural transit (demand‑response) for work or school; rides often require 24‑48 hours’ notice. Ask if they offer subscription trips for work and whether mileage reimbursements are available for volunteers. INDOT Rural Transit Programs, INDOT transit directory. (in.gov)
• Single fathers: Nearly all programs here are gender‑neutral; if you’re on TANF or SNAP, enrollment in IMPACT or SNAP E&T unlocks the same transportation supports. IMPACT, USDA SNAP E&T. (in.gov)
• Language access & accessibility: Ask for large‑print, Braille, Spanish, or interpreter services when you request IndyGo Access materials; TTY users can dial 711; Verida lists a Spanish prompt and TTY access; CICOA Way2Go has application forms in Spanish. IndyGo Access, Verida Indiana info. (indygo.net)

What to do if this doesn’t work — Plan B

• Escalate accessibility concerns to the agency ADA coordinator listed on your transit or FSSA page, and submit a Title VI/ADA complaint if needed; request “reasonable modification” for pick‑ups. IndyGo ADA complaint form, FSSA ADA notice. (indygo.net)

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Common Mistakes to Avoid

• Waiting until the day of your appointment to request a Medicaid ride — Verida asks for two business days’ notice; “urgent” is possible but must be verified by your provider. Use the portal after your first call. Member NEMT rules, Verida site. (in.gov)
• Not registering your fare card for fare capping — In Indy, weekly capping only applies to registered MyKey cards/accounts; cash on board won’t cap. MyKey terms, MyKey University. (indygo.net)
• Skipping WorkOne/IMPACT enrollment — Transportation help almost always requires enrollment; call and ask for supportive services the same day you sign up. IMPACT, DWD Active Policies. (in.gov)

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Reality check — funding, delays, and denials

• Expect busy phone lines the first week of the month and after storms; call early morning. DFR contact, Indiana 211. (in.gov)
• Some ride programs cap monthly trips or pause new clients when funds run low; always ask about current limits and waitlists, then set a reminder to re‑apply. Way2Go, My Freedom. (cicoa.org)
• Transit fares are changing in several cities in 2025–2026; check your agency the week you ride. IndyGo fare policy update, Citilink fare change. (indygo.net)

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Quick Reference Cheat Sheet

• Medical rides — Call Verida 1-855-325-7586 two business days in advance; use option 2 for late pickups; portal available after first call. Member NEMT page, Verida contact. (in.gov)
• Bus fares — Check fare capping or fare‑free policies in your city; MyKey/Umo apps lower upfront costs. IndyGo fares, Bloomington Transit fare caps. (indygo.net)
• Cross‑county rides — Apply for My Freedom (seniors/people with disabilities) for discounted door‑to‑door trips across nine counties. My Freedom, CIRTA page. (cicoa.org)
• Work supports — Enroll in IMPACT or WIOA and ask for “transportation supportive services” (bus/gas/repairs). IMPACT, DWD policy hub. (in.gov)
• Emergency help — Dial 1-866-211-9966 or text your ZIP to 898‑211 for bus/gas vouchers or trustee aid in your county. Indiana 211, 211 online directory. (in.gov)

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Application Checklist — Print or Screenshot

• Photo ID and Medicaid/benefit ID — driver’s license or state ID, Medicaid card/number, or SNAP/TANF case number. myBMV account, FSSA benefits portal. (in.gov)
• Proof of address — lease, utility bill, or mailed document with your name and current Indiana address. DFR county offices, Indiana 211 guide. (in.gov)
• Appointment and provider info — date, time, clinic name, full address, and phone; list mobility needs (stroller, car seat, wheelchair). Verida scheduling, Verida contact. (in.gov)
• Income or enrollment proof — for IMPACT/WIOA supports; bring pay stubs or a letter from your training program. IMPACT, DWD Boards. (in.gov)
• Disability or age documentation — for Way2Go/My Freedom or ADA paratransit, ask your doctor to complete the medical form; IndyGo will mail large‑print/Braille packets on request. My Freedom application, IndyGo Access. (cicoa.org)

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If Your Application Gets Denied

• Ask for the exact reason in writing and the policy or rule they used; keep the letter. For DFR program decisions, you can appeal by phone, fax, mail, or in person. OALP appeals for FSSA programs, DFR contact. (in.gov)
• Fix and reapply fast — If the issue was missing paperwork (ID, medical verification), submit it the same day if possible and ask if your original filing date can be used. DFR offices & fax, Way2Go contact. (in.gov)
• Escalate accessibility issues — If a form isn’t available in your language or print size, request an accommodation and note the date/time/person. FSSA ADA notice, IndyGo ADA/Title VI form. (in.gov)

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Local Organizations, Charities, Churches, and Support Groups

• United Way/211 partners — Many Salvation Army and St. Vincent de Paul conferences give bus passes or limited gas cards for work or medical needs; use 211 to locate the nearest office by ZIP. Indiana 211, United Way regional pages. (in.gov)
• Area Agencies on Aging — Besides Way2Go (Marion), REAL Services (St. Joseph) and LifeStream (East Central) coordinate low‑cost rides for seniors and, in some counties, the general public. REAL Services transportation, LifeStream transportation. (realservices.org)
• Veterans groups — DAV vans and county veteran service offices help with transport to VA care; mileage reimbursement can close gas gaps when you have your own car. DAV vans — Indiana, VA mileage reimbursement. (va.gov)

What to do if this doesn’t work — Plan B

• Township trustees often provide emergency transport help; ask 211 for your trustee or check your county website’s trustee directory. Indiana 211, Sample trustee list. (in.gov)

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County‑Specific Variations You Should Know

• Marion County — Strongest mix of options: IndyGo with fare caps, My Freedom cross‑county rides, and CIRTA connectors to Whitestown/Plainfield. IndyGo, My Freedom. (indygo.net)
• Vigo County (Terre Haute) — Fare‑free service for 2025 makes transit a good first choice even for short trips; watch holiday schedules. Fare‑free announcement, INDOT list. (terrehaute.in.gov)
• Allen County (Fort Wayne) — Citilink fares increased in April 2025; buy passes ahead to avoid exact‑change issues. Citilink fares, Fare change notice. (fwcitilink.com)
• Monroe County (Bloomington) — Umo app and BLink microtransit help late shifts; K‑12 students can get reduced fares with a BT student ID; ask schools in August. Fare policy, Student reduced fare ID. (bloomingtontransit.com)

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Step‑by‑Step: How to Stop a Medical Ride Problem Today

• Reschedule through Verida if your driver is late — Call 1-855-325-7586 and press option 2 (“Where’s my ride?”) after 15 minutes past pickup time; request a different provider if needed. Verida contact options, Member instructions. (verida.com)
• If Verida can’t book due to plan rules — Call your MCE’s member line (HIP, Hoosier Healthwise, Hoosier Care Connect) and ask for their transportation contractor. Provider NEMT page, FSSA home. (in.gov)
• If it’s work or school, not medical — Use 211 for same‑day local resources and CIRTA for connector schedules; check if your AAA has open seats for non‑medical trips. Indiana 211, CIRTA Workforce Connect. (in.gov)

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Troubleshooting: Licenses, Tickets, and Child Care Logistics

• Specialized Driving Privileges — If you’re suspended, courts can grant restricted driving for work or child care; read the Indiana Code and consider a free clinic. IC 9‑30‑16, Legal clinic. (law.justia.com)
• BMV reinstatement — Many suspensions need SR‑22 and fees; you can pay fees online or by phone and monitor your status through your myBMV account. Some DOC‑paroled non‑violent offenders may qualify for reinstatement fee forbearance. BMV reinstatement guide, Suspension/insurance forms. (in.gov)
• Transit with kids — Ask your agency about stroller policies and car seats in paratransit; some programs require you to provide a car seat for toddlers. IndyGo Access and many AAAs note accommodations when booking. IndyGo Access, Way2Go. (indygo.net)

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FAQs (Indiana‑specific)

1. How do I schedule a Medicaid ride today?
   Call Verida at 1-855-325-7586 (TTY 711) at least two business days ahead; for urgent verified care, ask for an exception; use option 2 for “Where’s My Ride?” and the member portal after your first trip. Member NEMT instructions, Verida Indiana. (in.gov)
2. Where can I get a free bus pass in Indianapolis?
   Agencies can buy 50%‑off passes through the IndyGo Foundation; ask your case manager or a local nonprofit connected to you. Individuals can lower costs via MyKey daily/weekly caps. IndyGo Foundation nonprofit discounts, IndyGo fares. (indygo.net)
3. Does SNAP or TANF ever pay for gas or repairs?
   Yes, as “supportive services” when you’re in SNAP E&T/IMPACT or WIOA activities. Amounts and timing vary by county and funding. Ask for bus passes first (faster), then gas; repairs are case‑by‑case. USDA SNAP E&T, DWD Active Policies. (fns.usda.gov)
4. What if my city bus is too pricey right now?
   Check for fare caps (IndyGo), fare‑free systems (Terre Haute in 2025), or reduced fares for students, seniors, and people with disabilities; load passes in apps like MyKey, Umo, or Token Transit to avoid upfront monthly costs. Terre Haute fare‑free 2025, IndyGo fare caps. (terrehaute.in.gov)
5. How do I reach a suburban warehouse job from Indy without a car?
   Use IndyGo plus a free CIRTA Workforce Connector (Whitestown/Plainfield). Verify the stop list and times the night before on the CIRTA site. CIRTA Workforce Connect, Whitestown Connector. (cirta.us)
6. How can I get cross‑county rides for medical and non‑medical needs?
   If you’re 60+ or have a disability, apply for My Freedom to ride across nine Central Indiana counties at a steep discount. My Freedom, CIRTA My Freedom page. (cicoa.org)
7. Can I get help appealing a benefit denial that blocks my transport stipend?
   Yes. For SNAP/TANF denials, you can appeal via DFR; legal aid and pro bono projects can help with forms. FSSA appeals (OALP), DFR contact. (in.gov)
8. What are VA travel pay amounts and how do I claim?
   The VA pays $0.415 per mile for eligible trips, with monthly deductibles; claim online or in the VA Health & Benefits app. VA travel reimbursement, File a claim. (va.gov)
9. Is there a single page listing every transit system in Indiana?
   Yes, INDOT maintains a directory with links to each provider by city or county; use it to find rural demand‑response systems too. INDOT transit directory, Rural Transit Programs. (in.gov)
10. Who do I call for case‑by‑case guidance?
    Start with Indiana 211 for nearby gas/bus vouchers and your DFR/IMPACT office for program‑linked support; save both numbers in your phone. Indiana 211, DFR contact. (in.gov)

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Spanish summary — Resumen en español

Este resumen fue producido con herramientas de traducción por IA; verifique enlaces oficiales.

• Transporte médico de Medicaid: Llame al 1‑855‑325‑7586 (Verida) al menos dos días hábiles antes para programar viajes a citas cubiertas. Información para miembros, Verida Indiana. (in.gov)
• Ayuda local inmediata: Marque 1‑866‑211‑9966 o envíe su código postal al 898‑211 para buscar vales de gasolina, pases de autobús o transporte de emergencia. Indiana 211, Directorio 211. (in.gov)
• Autobuses y paratránsito: Revise tarifas y descuentos (por ejemplo, tope diario/semanal en IndyGo con MyKey; paratránsito con solicitud disponible en Braille y español). IndyGo tarifas, IndyGo Access. (indygo.net)
• Apoyos para trabajo/entrenamiento: Pida “servicios de apoyo para transporte” a IMPACT o WorkOne (pases, gasolina) al 1‑800‑403‑0864. IMPACT, DWD políticas. (in.gov)

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About This Guide

Compiled by the ASingleMother.org Editorial Team.

This guide uses official sources including:

• Indiana Family and Social Services Administration (FSSA) — Division of Family Resources. (in.gov)
• Indiana Department of Transportation — Office of Transit. (in.gov)
• IndyGo (Indianapolis Public Transportation Corporation). (indygo.net)
• Verida — Indiana Medicaid NEMT. (verida.com)
• *[CICOA/Way2Go and My Freedom](https://cicoa.org/services/transport
• CIRTA — Central Indiana Regional Transportation Authority.
• U.S. Department of Veterans Affairs — Travel Pay.
• Indiana Department of Workforce Development — Policies/Boards.

Last verified September 2025, next review April January 2026.

This guide is produced based on our Editorial Standards using only official sources, regularly updated and monitored, but not affiliated with any government agency and not a substitute for official agency guidance. Individual eligibility outcomes cannot be guaranteed. Please note that despite our careful verification process, errors may still occur — email info@asinglemother.org with corrections and we respond within 72 hours.

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Disclaimer

This article provides general information for Indiana residents and links to official resources. Program funding, rules, fares, and timelines change without notice and may vary by county or managed care plan. Always confirm details by phone or on the official website before you spend money or make plans. Consider personal safety when traveling; if you believe you are in danger, call 911.

🏛️More Indiana Resources for Single Mothers

Explore all assistance programs in 34 categories available in Indiana

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• 🎖️ Veteran Single Mothers Benefits
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• 📊 EITC and Tax Credits
• 🍎 SNAP and Food Assistance
• 🔧 Job Training
• ⚖️ Legal Help
• 🧠 Mental Health Resources
• 💼 Job Loss Support & Unemployment
• ⚡ Utility Assistance
• 🥛 WIC Benefits
• 🏦 TANF Assistance
• 🏠 Housing Assistance
• 👶 Childcare Assistance
• 🏥 Healthcare Assistance
• 🚨 Emergency Assistance
• 🤝 Community Support
• 🎯 Disability & Special Needs Support
• 🛋️ Free Furniture & Household Items
• 🏫 Afterschool & Summer Programs
• 🍼 Free Baby Gear & Children's Items
• 🎒 Free School Supplies & Backpacks
• 🏡 Home Buyer Down Payment Grants
• 🤱 Postpartum Health & Maternity Support
• 👩‍💼 Workplace Rights & Pregnancy Protection
• 💼 Business Grants & Assistance
• 🛡️ Domestic Violence Resources & Safety
• 💻 Digital Literacy & Technology Assistance
• 🤱 Free Breast Pumps & Maternity Support
• 📈 Credit Repair & Financial Recovery