Last updated: November 1, 2026
Urgent help now
If you or your children are in danger right now, call 911. If it is unsafe to call, go to a safer place first if you can. A domestic violence advocate can help you plan without forcing you to leave or report to police.
For free, confidential support, call the National Domestic Violence Hotline at 800-799-7233, text START to 88788, or use the website chat. You can contact the hotline at any time. Use a device that the abusive person cannot monitor if possible.
Find a local 24-hour shelter hotline through the Hawaii domestic violence program directory. The statewide coalition lists local programs but does not itself operate shelters or provide direct case help. Oahu: PACT 808-526-2200 or Child & Family Service 808-841-0822. Maui: Women Helping Women 808-579-9581. Hawaii Island: East 808-959-8864, West 808-322-7233. Kauai: YWCA 808-245-6362. Molokai: 808-567-6888. Ask whether transportation or an interpreter is available.
On Oahu, the Domestic Violence Action Center (DVAC) has a helpline at 808-531-3771 (weekdays, 8 a.m. to 5 p.m.), a toll-free number 800-690-6200, and a 605-956-5680 text line listed by the coalition as available 24/7. For sexual assault support, call the Sex Abuse Treatment Center (SATC) at 808-524-7273, 24 hours a day.
Bottom line
If you are a single mother in Hawaii facing abuse, you can ask for help even if you are not ready to leave or call the police. Local advocates can talk with you about safety, shelter, children, court orders, medical care, food, cash aid, child care, housing, work leave, and safer contact methods.
First step: If there is no immediate danger, contact an island-based domestic violence hotline using a safe phone. Say what you need first: a safe place, help with your child, a court order, or money for food. Emergency shelters and legal services can have limits. Do not go to a confidential shelter without calling.
This guide is general information, not legal advice or a personal safety plan. You can use our national domestic violence safety guide or the broader Hawaii assistance guide for related options.
What has changed
Since this article was last revised in June 2026, Hawaii enacted Act 192 on July 7, 2026. It extends a criminal domestic-violence pilot for five years. It does not replace the Family Court and District Court paths for protective orders described here. The local directory, court instructions, address privacy rules, and victim services below were also rechecked for this update.
Where to start if you feel overwhelmed
You do not have to solve everything today. Start with what is most urgent: immediate danger, a place to sleep, your children, a court order, medical care, or food. You can tell a hotline worker, “I need help deciding what is safest to do first.”
If you need a safer place
Call your island’s 24-hour shelter hotline. Ask about space for children, transportation, accessibility, pets, and how the shelter can contact you safely. Shelter addresses are not made public.
If you need court protection
Read the Hawaii Judiciary’s Family Court or District Court TRO instructions. Ask the court clerk about the correct court, forms, service of papers, and safe handling of your address.
If money is short
Apply for food or cash help through the PAIS benefits portal. You may also call Hawaii’s public assistance line at 855-643-1643. Explain any missing papers and ask for safe mail or phone contact.
If you need local referrals
Contact Aloha United Way 211 about food, shelter, utilities, child care, transport, and local programs. The coalition lists 211 phone support as 7 a.m. to 10 p.m.; use a 24-hour DV hotline when it is closed.
Related guides: Hawaii emergency assistance and Hawaii community programs.
Quick reference
| Need | Start here | Ask for | Reality check |
|---|---|---|---|
| Danger now | 911 | Immediate emergency response | Call only when you can do so safely. |
| Safety planning or shelter | Local DV hotline | Shelter screening, safer contact, child needs | Shelter openings change by day and island. |
| Legal protection | Family Court TRO Unit | How to request a TRO and protect your address | A court order is one safety tool, not a full plan. |
| Sexual assault care | SATC hotline | Medical care, forensic exam options, advocacy | Call as soon as safely possible for current instructions. |
| Food, shelter, bills | 211 or PAIS | SNAP, TANF, shelter, child care, and referrals | You may need documents, but ask what can be sent later. |
Domestic violence help by island
The Hawaii State Coalition Against Domestic Violence lists these island programs and crisis phone numbers. Hours and services differ. Call rather than visiting a hidden shelter location. If a line is busy, ask another local provider to help connect you.
| Island or area | Possible starting program | What to ask |
|---|---|---|
| Oahu | PACT: 808-526-2200 (24/7); Child & Family Service: 808-841-0822 (24/7); DVAC: 808-531-3771 (weekday helpline) | Shelter, court advocacy, children, safer contact |
| Hawaii Island | Child & Family Service East: 808-959-8864; West: 808-322-7233 (both 24/7) | Shelter, advocacy, counseling, transport |
| Maui and Lanai | Women Helping Women, Maui: 808-579-9581 (24/7). For Lanai, ask the coalition for the current Lanai contact. | Shelter, children, court and travel options |
| Kauai | YWCA of Kauai: 808-245-6362 (24/7) | Domestic violence and sexual assault help |
| Molokai | Molokai Community Service Council: 808-567-6888 (24/7) | Shelter, court help, advocacy |
| Any island | 211 (7 a.m.–10 p.m.); use an island DV hotline outside those hours | Food, bills, care, other local referrals |
The state DHS resources page lists statewide domestic violence contacts and public assistance information. The HSCADV directory is also useful because it links to programs by island and need.
Protective orders in Hawaii
A Family Court temporary restraining order (TRO) may be available when the abusive person is a spouse or former spouse, parent, family member, someone you share a child with, a current or former dating partner, or another person covered by Hawaii’s family or household-member rules. The law can address physical abuse and threats, as well as certain forms of extreme psychological abuse or coercive control. Tell the court worker what happened; do not assume that only visible injuries matter.
If the person is not in a family or dating relationship covered by Family Court, check the District Court TRO process. For example, harassment by someone who was never a dating partner may fall there. Ask court staff about the correct process before filing.
Costs and timing differ: The Hawaii Judiciary says the initial Family Court TRO petition is free. If granted, a court hearing is set within 15 days, and the papers must be served before the order can be enforced. The District Court instructions list a $15 filing fee that may be waived in exceptional cases. Ask a clerk to confirm filing, hearing, service, and fee details for your island.
| Step | What to do | Safety note |
|---|---|---|
| Contact the court | Find your circuit’s TRO Unit and ask which court process fits. | Ask how your address and phone will be handled. |
| Write down events | Share dates, threats, injuries, texts, police calls, and child safety concerns if you have them. | Do not risk danger to collect evidence. |
| Ask about service | Ask who serves the TRO and when it takes effect. | Service may change the risk. Plan with an advocate. |
| Prepare for hearing | Confirm the hearing date and ask for legal or advocate help. | An initial TRO is not the same as a longer protection order. |
For help with court forms, speak to the Legal Aid Society of Hawaii (Oahu intake 808-536-4302; neighbor islands 800-499-4302) or a local advocate. You can also use our Hawaii legal help guide. If you already have an order and it is violated, follow the court’s instructions and call 911 when there is danger.
Safety and phone privacy
A person causing harm may be able to see shared phone bills, cloud accounts, location sharing, messages, or browsing. Use a trusted device if you can. Do not suddenly turn off tracking, delete records, or change shared accounts if doing so may alert the person and increase danger. An advocate can help plan safer steps.
- Ask every hotline, school, court, clinic, employer, and benefit office which phone, email, or address it may use to reach you safely.
- Keep new shelter addresses and safety plans off shared calendars, phones, and social media.
- If your device is monitored, use a trusted person’s phone, a clinic, or an advocate’s phone rather than relying only on private-browsing mode.
- If a phone is on the abuser’s family plan, ask about Hawaii’s shared-wireless-plan release law. A survivor can make a written request with qualifying evidence to be removed from a shared plan without a penalty. The law generally calls for provider action within 48 hours after a proper request. Ask an advocate how to apply without alerting the abuser.
A court may also be able to order a phone-number transfer when issuing an order for protection. If keeping your number would reveal your location or plans, ask an advocate about a different option.
Children, school, and child safety
If a child is in immediate danger, call 911. To report suspected child abuse or neglect, the Hawaii Department of Human Services lists 808-832-5300 on Oahu and 888-380-3088 for the neighbor islands. Ask what information the worker needs and how your own safety details will be handled.
Ask your child’s school or child care program how to update safe pickup lists and emergency contacts. Tell them about a protective or custody order when it affects access to your child. Ask an advocate or lawyer how to share only the papers the school needs and keep a new address private.
If the abusive person is your child’s other parent, talk with legal aid before making major custody or visitation decisions. Ask the child support office about a good-cause or safety exception if cooperation could place you or your child at risk. Learn more in our Hawaii child support guide.
Medical care after assault or injury
Seek urgent medical help for serious injury, trouble breathing, fainting, head injury, or any strangulation (pressure to the neck), even if there are few marks. Symptoms may be delayed. Call 911 for an emergency. You can ask medical staff for a private conversation and a safe way to contact you.
After sexual assault, Hawaii’s Sex Abuse Treatment Center medical guide says an acute medical forensic exam is available within 120 hours (five days). You can have an exam without filing a police report, and the center says the forensic exam and crisis counseling are provided without charge. Call SATC at 808-524-7273 for current steps. In Oahu, the center lists Kapiolani Medical Center for Women & Children as the exam site.
Important: The 120-hour period is for the acute forensic exam, not a deadline to get medical care, counseling, or report abuse. SATC also describes later non-acute exams for children and teens in some cases. Ask the hotline for island-specific options and care even if more than five days have passed.
If you need health coverage, Hawaii Med-QUEST accepts applications online and through other listed channels. For emotional crisis support, call or text 988. You can also request an interpreter or other access support when calling.
Food, cash help, child care, and WIC
Leaving violence can mean losing access to money, child care, documents, food, or a safe place to sleep. Tell agencies about safety concerns and any records you could not bring. Ask for a safe way to send proof and receive notices.
- SNAP food benefits: Apply through Hawaii DHS SNAP or PAIS. Ask the worker to screen for expedited help if you have very little food or money. See our Hawaii SNAP guide.
- TANF and TAONF cash support: Hawaii’s cash assistance programs serve eligible families. If abuse makes work activities unsafe, ask the DHS processing center about a domestic-violence good-cause review, advocacy services, and safe communication. This is not an automatic waiver or approval. See our Hawaii TANF guide.
- Child care: Hawaii’s child care subsidy usually has income and activity rules. DHS notes a special protective-purpose pathway; ask a worker whether it applies to your child and what proof is needed. A subsidy may not cover the full cost.
- WIC: Hawaii WIC offers food and nutrition help for eligible pregnant or postpartum parents, infants, and children under five. Our Hawaii WIC guide explains the starting steps.
For benefits questions, call the Hawaii public assistance information line at 855-643-1643. If you receive a written denial, reduction, or closure notice, keep it and ask immediately about the deadline to request a hearing or review. Deadlines vary by program.
Housing, VAWA rights, and emergency transfers
If you live in public housing, have a Housing Choice Voucher, or are applying to certain federally assisted housing programs, you may have rights under the Violence Against Women Act (VAWA). HUD says covered providers generally cannot deny you housing, evict you, or end your assistance because you experienced covered abuse. Protections apply to people of any gender.
Ask your housing provider for the VAWA notice (HUD-5380), self-certification form (HUD-5382), and its emergency transfer plan. HUD explains that self-certification is generally an available way to document the abuse, though conflicting evidence may change documentation rules. A transfer is not a guarantee of an available unit.
The Hawaii Public Housing Authority’s VAWA forms library also lists the emergency transfer request (HUD-5383). Ask about confidentiality and how to request a safe unit or move while keeping voucher help, where applicable. Do not assume every private rental is covered by VAWA; ask a lawyer or housing advocate what other protections may apply.
If a landlord threatens eviction or you may lose a voucher, contact legal aid quickly and save every notice. See our Hawaii housing assistance guide for wider housing paths.
Address privacy and crime victim compensation
Hawaii’s free Address Confidentiality Program (ACP) can help eligible survivors of domestic abuse, sexual offenses, or stalking use a substitute address with state and county agencies. Applicants must live in Hawaii, or plan to live there within 30 days, at an address not known to the person who harmed them.
You cannot apply directly to the ACP office. You must meet a designated application assistant at a certified victim-services organization. Ask your local advocate for an ACP assistant. If approved, the program sends certain mail on to you. It cannot hide every record or replace a full safety plan. ACP information: 808-587-5054.
Hawaii’s Crime Victim Compensation Commission may reimburse certain eligible crime-related medical, mental health, dental, or lost-wage costs after other sources are considered. It is not a same-day emergency grant. The Commission’s official application page explains the signed form, supporting records, and mailing steps. Call 808-587-1143 for help.
Time limit: Commission application instructions generally require filing within 18 months of the crime; late applications may be considered for good cause. Police-report rules also apply, so ask an advocate how these requirements work in your circumstances. Do not delay medical care while checking compensation rules.
Work leave and job safety
Under Hawaii’s victim leave law (HRS 378-72), eligible employees affected by domestic or sexual violence against themselves or a minor child may take unpaid leave for listed needs. The limit is up to 30 days per calendar year for employers with 50 or more employees, or up to five days for employers with fewer than 50.
Allowed reasons include medical care, counseling, victim services, moving, and legal steps. Tell your employer as early as reasonably possible unless danger makes notice impractical. Proof may be requested: for up to five days of non-medical leave, a signed employee statement can qualify; longer leave or medical leave may need other records. Ask a victim advocate how to share only what is required and keep your records private.
Ask your employer about a safer work phone, schedule, parking spot, or reception instructions. If your employer denies protected leave or threatens your job, ask legal aid about the law and your options. The leave benefit does not guarantee paid time off.
Documents and information checklist
Do not risk your safety to collect papers. Take only what you can safely reach. Shelters, courts, and benefit offices may use different proof rules; ask what can be replaced or sent later.
| Item | Why it may help | If you do not have it |
|---|---|---|
| ID for you | Shelter intake, benefits, court, medical care, housing | Ask what other identity proof is accepted. |
| Children’s records | School, child care, benefits, medical care | Ask the school, clinic, or benefits office what can replace missing papers. |
| Income and bills | SNAP, TANF, child care, housing, utility help | Ask if pay stubs, bank records, award letters, or self-statements can be used. |
| Court papers | TRO, custody, divorce, housing rights, child support | Ask the court clerk how to get copies. |
| Safe contact details | Agencies need to reach you without increasing risk. | Ask whether mail, phone, email, or an advocate contact is safest. |
For a wider checklist, use ASMOM’s documents checklist. If a benefit is denied, reduced, delayed, or closed, ASMOM’s benefits problem guide can help you organize notices and deadlines.
Common mistakes to avoid
- Do not post your plan, location, shelter name, court date, or new phone number on social media.
- Do not assume a protective order fixes child pickup, housing, or benefits by itself. Ask each office what paperwork it needs.
- Do not use a shared email address for court or benefit notices if the other person can read it.
- Do not wait to ask for food or child care help because you think you need every document first.
- Do not rely on old hotline lists copied on other websites. Confirm current numbers through HSCADV, DHS, 211, or the program site.
If the first call does not work
If the first shelter is full, call another island crisis line or ask an advocate to help find a safe referral. If you cannot reach a DV provider, call 211 during its listed hours for food, transportation, and other local services. For danger now, call 911.
If a court office says the petition is in the wrong court, ask where to file and whether the clerk can help with the forms. If legal aid cannot represent you, ask for a self-help center or another lawyer referral. If a housing provider refuses VAWA protection, request a written explanation and contact legal aid.
For denied or delayed benefits, ask the agency for a written notice, the hearing or appeal deadline, and how to use a safe mailing address. You may be able to request review even if some records are missing. Deadlines are different across programs.
Phone scripts you can use
Calling a domestic violence hotline
“I am in Hawaii with children. I need help deciding what is safest. Is shelter or transport available? Please contact me only at [safe way to reach me].”
Calling Family Court
“I need information about a domestic abuse TRO. The person is my [relationship]. Which court and forms apply? Is there a fee, and how can I protect my address?”
Calling DHS or PAIS help
“I left because of violence. I need food or cash help. Some papers are missing. Can I apply now and explain how to contact me safely?”
Calling a housing provider
“I live in covered housing and need information about VAWA rights, self-certification, an emergency transfer, and private contact details.”
Resumen en español
Si usted o sus hijos están en peligro inmediato, llame al 911. Para recibir ayuda confidencial por violencia doméstica, llame al 800-799-7233 o envíe START al 88788. También puede llamar a un refugio de su isla. El 211 ofrece información sobre comida, vivienda y otros servicios locales. Use un teléfono seguro si alguien revisa sus llamadas o mensajes.
En Hawái, puede preguntar por una orden de protección en Family Court o District Court, según su relación con la otra persona. Solicite apoyo legal antes de presentar documentos que puedan revelar su dirección. Para SNAP y ayuda en efectivo, use el portal oficial PAIS o llame al 855-643-1643. Esta guía es información general y no reemplaza el consejo legal ni un plan de seguridad personal.
FAQ
Can an advocate help me if I am not ready to leave?
Yes. You can ask about safety, children, money, shelter, and legal choices without agreeing to leave or file a police report. Start with an island-based hotline.
Can I seek a Hawaii protective order against a dating partner?
Possibly. Hawaii Family Court rules include many current or former dating partners and other family or household members. Ask the Family Court TRO Unit to confirm which court fits your situation.
How fast must I get a sexual assault exam?
SATC says acute forensic exams are available within 120 hours (five days). You can receive the exam without reporting to police. Medical care and support may still be available after five days.
Can I ask for safer housing after domestic violence?
Yes, if your housing is covered by VAWA, ask your provider for the VAWA notice, self-certification form, and emergency transfer policy. An open unit is not guaranteed.
What if I left my documents at home?
Ask for help anyway. Do not return to danger to get papers. Tell the program what you can provide later and how to contact you safely.
How can I apply for Hawaii’s address privacy program?
Eligible survivors must meet with a designated application assistant from a certified victim-services group. You cannot apply directly to the state ACP office.
Can I take time off work for safety, court, or medical care?
Hawaii law provides qualifying unpaid victim leave for domestic or sexual violence. The limit is generally up to 30 days for employers with at least 50 workers and up to five days for smaller employers. Notice and documentation rules apply.
About this guide
This guide uses official federal, state, local, and other high-trust nonprofit and community sources mentioned in the article.
A Single Mother is independent and is not a government agency, benefits office, lender, law firm, medical provider, or tax advisor.
Program rules, funding, local availability, and eligibility can change. Always confirm details with the official program before you apply or make decisions.
Corrections: If you see something wrong or outdated, email suggestions@asinglemother.org.
Disclaimer: This article is for general information only. It is not legal, financial, medical, tax, immigration, disability, safety, or government-agency advice.
Last updated: November 1, 2026 Next review: January 30, 2027