Digital Literacy and Technology Assistance for Single Mothers in Delaware

Last updated: September 2025

This is a practical, step-by-step guide for getting connected, getting devices, finding classes, and protecting your family online in Delaware. Throughout this page you’ll see direct links to state and federal programs, local nonprofits, and libraries you can use right away. Keep this open while you call, apply, and follow the steps.

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If You Only Do 3 Things — Emergency Actions to Take

• Call to stop disconnection and set up a payment plan now: contact your energy or water company’s hardship team and say, “I need a payment arrangement and medical/seasonal protection review.” Use the state’s consumer lines for backup, like the Division of the Public Advocate and the Public Service Commission. See the “Stop Utility Shutoff Today” section for the exact rules and numbers, including temperature protections and medical certification steps from the state rules. Division of the Public Advocate, Public Service Commission. (depsc.delaware.gov)
• Borrow internet and a computer today: walk into your nearest Delaware public library and ask to borrow a Wi‑Fi hotspot and a Chromebook for one week with no late fees, then book a quick “tech help” appointment. Use the statewide “Get Connected” page to find classes and device loans; ask staff to help print or scan your benefits paperwork. Delaware Libraries Borrow a Chromebook & Wi‑Fi, Get Connected at Delaware Libraries. (lib.de.us)
• Apply for a permanent phone/internet discount: apply to Lifeline for up to $9.25/month off phone or internet, then ask your provider to apply it to your bill; confirm which low‑income plans (like Verizon Forward) you also qualify for. Start at LifelineSupport.org to apply, then call your carrier. USAC Lifeline, Verizon Forward discount. (lifelinesupport.org)

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Quick Help Box — Phone numbers and links to keep handy

• Delaware 211: referrals for utility help, shelters, food, and more; call, text, or live chat. Hours: Mon–Fri 8:00 am–9:00 pm; Sat 9:00 am–5:00 pm. Call 1-800-560-3372 or dial 211. Delaware 211 Contact, Delaware 211 About & Hours. (delaware211.org)
• Delaware Broadband Office: map your address, report no‑service, or ask coverage questions. Call 1-302-739-9701 or email broadband@delaware.gov. Delaware Broadband Office, DTI Digital Accessibility. (broadband.delaware.gov)
• LIHEAP (Delaware Energy Assistance Program “DEAP”) intake lines: New Castle 1-302-654-9295; Kent 1-302-674-1782; Sussex 1-302-856-6310. Apply online via ASSIST. DHSS LIHEAP page, ASSIST benefits portal. (dhss.delaware.gov)
• Weatherization (free home efficiency fixes): Application assistance 1-302-504-6111; general questions 1-302-735-3480. DNREC Weatherization Assistance Program, DNREC Division of Climate, Coastal & Energy. (dnrec.delaware.gov)
• Ask a Librarian Delaware (tech help and printing/scanning): 1-302-257-3030 or online chat. Ask a Librarian Delaware, Delaware Division of Libraries Contact. (answers.delawarelibraries.org)

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How to Get Internet in Your Home Fast (and Keep It)

Start with the fastest same‑day option, then layer in longer‑term discounts you can keep.

• Borrow a hotspot and Chromebook today: most Delaware libraries loan devices for one week with no late fees; search “Chromebook” or “Wi‑Fi hotspot” in your library account or ask the desk. After pickup, ask for a 30‑minute “tech help” session to set up email, ASSIST, and job sites. Borrow a Chromebook & Wi‑Fi, Get Connected at Delaware Libraries. (lib.de.us)
• Apply for Lifeline: it’s a federal discount of up to $9.25/monthforphoneorinternet(upto$34.25 on Tribal lands). Apply online, then call your provider and say, “Please apply my Lifeline benefit to my plan.” USAC Lifeline overview, Lifeline Consumer Site. (usac.org)
• Leverage low‑income plans from providers: after Lifeline, ask about the current cheapest plans. For example, Verizon offers “Verizon Forward” discounts for customers who meet Lifeline, WIC, or income rules (it can stack with autopay/mobile discounts). Comcast is running price‑lock options on Xfinity plans; always ask for the absolute lowest speed tier that meets school/work needs. Verizon Forward, Xfinity current plan structure. (verizon.com)
• For K‑12 students at home: ask your school about T‑Mobile’s Project 10Million. Many Delaware districts participate, and families can apply directly for one free hotspot with 200 GB/year of data for five years (one per household). Project 10Million (Direct to Parent), Project 10Million Support & Eligibility. (t-mobile.com)
• No service at your address? Tell the state: the Delaware Broadband Office tracks gaps and calls you back within about two business days. Report the address and ask for status, build timelines, and any interim options. Delaware Broadband Office, DTI Broadband Hub. (broadband.delaware.gov)

What to do if this doesn’t work: escalate through Delaware 211 to find a nearby library or community site for same‑day access and help with applications; then ask your provider’s retention team for a hardship plan and the lowest “standby” plan with no fees. Delaware 211 Get Help, Delaware 211 Live Chat. (delaware211.org)

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Quick Table — Low‑Cost Internet Options in Delaware

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Where to Get a Reliable Computer or Tablet (Free or Low‑Cost)

• Borrow now, buy later: borrow a Chromebook from the library, then use the week to order a refurbished laptop shipped to your home from a vetted nonprofit. Borrow a Chromebook & Wi‑Fi, Get Connected – device help. (lib.de.us)
• Refurbished devices shipped to Delaware: PCs for People sells low‑cost refurbished laptops/desktops to households under 200% FPL (or on income‑based benefits). Human‑I‑T sells low‑cost laptops and hotspots and offers support. PCs for People Eligibility, Human‑I‑T Store. (pcsforpeople.org)
• Assistive technology for disabilities: DATI (Delaware Assistive Technology Initiative) lets you try devices before you buy and runs an AT Exchange where people donate equipment (including computers and software). DATI – Assistive Technology, DATI AT Exchange. (cds.udel.edu)

What to do if this doesn’t work: ask Delaware Libraries about local device donation drives and check DATI’s Exchange weekly for free items; ask Goodwill Job Resource Centers about loaner computers while you take classes. Ask a Librarian Delaware, Goodwill Job Resource Centers. (answers.delawarelibraries.org)

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Quick Table — Device Sources

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Digital Literacy Classes You Can Start This Week

• Delaware Libraries: free one‑on‑one help, classes on email, docs, and Northstar Digital Literacy badges; check your branch calendar or ask staff to register you. Get Connected at Delaware Libraries, Ask a Librarian – classes. (lib.de.us)
• Goodwill of Delaware: “Digital Career Accelerator” and Job Resource Centers provide free online courses (e.g., Google Career Certificates) and in‑person support; ask about loaner computers while enrolled. Goodwill Digital Career Accelerator, Goodwill Job Resource Centers. (goodwillde.org)
• Tech Impact (Wilmington): free, intensive tech training (ITWorks for help desk careers; software development bootcamps for Delaware residents). These are full‑time, but grads see strong wage jumps; ask about childcare options and start dates. Tech Impact ITWorks, Tech Impact Software Development (DE only). (techimpact.org)
• Adult Education (Delaware DOE): ABE/GED programs include computer literacy and run at schools, libraries, and online; if you need your diploma, start here. Delaware DOE Adult Education, ABE/GED with Computer Literacy. (education.delaware.gov)
• Literacy Delaware: tutoring plus Northstar Digital Literacy assessments/certificates; good if you prefer smaller, flexible sessions. Literacy Delaware, Northstar at Literacy Delaware. (literacydelaware.org)

What to do if this doesn’t work: ask Delaware 211 to search “computer classes” near your ZIP and to connect you with library specialists for one‑on‑one tech help; if class schedules clash with work/childcare, ask for evening/virtual Northstar modules. Delaware 211 Education resources, Ask a Librarian Delaware. (delaware211.org)

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Quick Table — Digital Literacy & Job Tech Training

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How to Stop Utility Shutoff in Delaware Today

Follow these steps in order. Delaware has specific protections by law and PSC rule—use them when you call.

• Call your utility and say: “I need a payment arrangement, budget billing, and to review medical/seasonal protections under state rules.” Ask for the hardship or customer care team. If you’re with Delmarva Power, ask about any active suspension of disconnections and extended payment plan options when in effect. Delmarva Power bill support options, Public Service Commission customer assistance. (depsc.delaware.gov)
• Know the notice and weather rules: regulated utilities must give at least 14‑day written notice before shutoff; no terminations during extreme cold (≤32°F at 8:00 am) or extreme heat days (forecast heat index ≥105°F). Keep notes of date/time and names. PSC Regulation 3002, 26 Del. C. §117. (regulations.delaware.gov)
• Use medical certification: if a household member is so ill that shutoff would harm health/recovery, a Delaware‑licensed physician/PA/advanced nurse practitioner can certify; this blocks termination while you set a plan. Ask your clinic for a same‑day note. 26 Del. C. §117 medical protection, PSC guidance page. (law.justia.com)
• Apply for DEAP/LIHEAP and Weatherization: LIHEAP (called DEAP in Delaware) helps with heating, crisis, and summer cooling; Weatherization through DNREC cuts bills long‑term. Call Catholic Charities intake lines by county, or apply via ASSIST. Expect crisis cases to be prioritized; non‑crisis processing can take days to weeks depending on season and funding. DHSS LIHEAP (DEAP), DNREC Weatherization – phones & rules. (dhss.delaware.gov)
• If you have Delmarva Power: in 2025 they offered seasonal pauses on disconnections, waived some late fees, and extended payment plans; check the current month’s status and ask about the Customer Relief Fund (up to $300 bill credit via Energize Delaware after a home energy checkup). PSC notice: Delmarva winter support, Delmarva Customer Relief Fund info. (depsc.delaware.gov)
• City of Wilmington water/sewer: apply to the Utility Payment Assistance Program (UPAP) for up to $1,500 toward past‑due bills (owner‑occupied or tenant responsible for bill). Wilmington UPAP, Water/sewer bill assistance page. (wilmingtondewater.gov)

What to do if this doesn’t work: file a complaint and ask for help setting arrangements: call the Division of the Public Advocate or submit through the PSC; also call Delaware 211 to find emergency funds near you. Public Advocate assistance, Delaware 211 Utility Assistance. (publicadvocate.delaware.gov)

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Energy & Weatherization Help (Cut Bills for Good)

• DEAP/LIHEAP (energy bill help): benefits vary by heat type and income (Delaware uses 60% State Median Income). The LIHEAP Clearinghouse reports FY2025 heating benefits ranged from $100minimumupto$2,561 max; summer cooling up to $1,000;crisisupto$10,000. Always apply before crisis if possible. LIHEAP Clearinghouse – Delaware profile, DHSS LIHEAP page. (liheapch.acf.hhs.gov)
• Weatherization Assistance (DNREC): free air sealing, insulation, duct sealing, and more; call the Energy Coordinating Agency at 1-302-504-6111 to start. Waitlists are prioritized by need; re‑verify annually if not served within 12 months. DNREC Weatherization, Program hearing notice & details. (dnrec.delaware.gov)
• New Delaware Energy Fund & Delmarva Relief Fund (2025): Energize Delaware runs a statewide Energy Fund for households under 350% FPL (non‑Delmarva customers) and a Delmarva‑only Customer Relief Fund funded by Exelon; both require participation in an Energize Delaware efficiency program first. Call 1-888-735-1510 to ask which fund fits your utility. Delaware Energy Fund (Energize Delaware), Delmarva Customer Relief Fund details. (energizedelaware.org)
• Note on water help: the federal LIHWAP program ended; check local programs like Wilmington’s UPAP or ask your water provider about payment plans and “Veolia Cares” (New Castle County areas on Veolia). ACF LIHWAP status, Wilmington UPAP. (acf.hhs.gov)

What to do if this doesn’t work: ask your utility for a budget billing plan and extended arrangement; call Delaware 211 for church/community funds; re‑apply for DEAP if your situation changed (job loss, new baby, new disability). Delaware 211, DHSS ASSIST portal. (delaware211.org)

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Keep Your Information Safe (Scams, Privacy, and Reporting)

• File fraud complaints fast: report scams at ReportFraud.ftc.gov and to the Delaware DOJ Consumer Protection Unit (1-800-220-5424). The FTC confirms ACP ended in 2024; scammers still solicit “ACP renewals.” Don’t pay or click—report it. FTC ACP status and FAQ, Delaware DOJ Consumer Complaints. (fcc.gov)
• Identity theft and recovery: Delaware offers an Identity Theft Passport program to help prove you’re a victim; also place fraud alerts with credit bureaus and file with the FTC and local police. Delaware Identity Theft resources, Identity Theft Passport. (attorneygeneral.delaware.gov)
• Child online safety: the Delaware State Police provides internet safety guidance and participates in the ICAC Task Force; use parental controls and talk through ground rules. Delaware State Police Internet Safety, Delaware State Police. (dsp.delaware.gov)
• Hearing/speech access on calls (711): if you’re Deaf/Hard of Hearing or have a speech disability, use Delaware Relay (dial 711) for free captioned or relay calls. Delaware Relay, FCC on 711 TRS. (delawarerelay.com)

What to do if this doesn’t work: for cybercrime where money changed hands, file with the FBI’s IC3 site and call your bank to freeze/recall transactions immediately; ask a librarian to help you print reports. FBI Internet Crime Complaint Center, Ask a Librarian Delaware. (ef.ic3.gov)

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Get Work‑Ready Online: Resumes, Applications, and Certifications

• Use the American Job Centers: Resource rooms have computers, printers, resume help, and workshops across Wilmington/Newark/Dover/Georgetown; one main number serves all. Delaware JobLink – Workforce Centers, DOL Services & AJC info. (joblink.delaware.gov)
• Fast‑track to IT or office roles: Tech Impact’s no‑cost ITWorks and software development programs are designed for career change; Goodwill’s Digital Career Accelerator covers Google certificates online with support. Tech Impact ITWorks, Goodwill DCA. (techimpact.org)
• Libraries’ Northstar and Microsoft basics: earn badges that you can show on a resume; librarians can verify your skills. Get Connected (Libraries), Northstar via Literacy Delaware. (lib.de.us)

What to do if this doesn’t work: ask a Job Center to schedule a one‑on‑one with a career navigator and to connect you to child‑care and transportation supports while you train. Delaware JobLink, Delaware DOL Jobseekers. (joblink.delaware.gov)

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Reality Check — Funding Changes, Waitlists, and What It Means for You

• The Affordable Connectivity Program (ACP) ended in 2024: there’s no more $30/month ACP credit for home internet. Use Lifeline plus provider low‑income plans (like Verizon Forward), and lean on library hotspot loans while you pivot. FCC ACP status, USAC Lifeline. (fcc.gov)
• Weatherization and LIHEAP can waitlist: apply early and re‑verify if not served in 12 months; keep records and call back every few weeks during peak season. DNREC Weatherization, DHSS LIHEAP. (dnrec.delaware.gov)
• Utility shutoff rules are strict about notice and extreme weather: use those rules when you call; keep copies of every notice and any doctor’s letter. PSC Regulation 3002, 26 Del. C. §117. (regulations.delaware.gov)

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Resources by Region (Who to Call Near You)

New Castle County (Wilmington, Newark, Bear)

• Libraries: Wilmington Public Library and North Wilmington Branch; Ask a Librarian can route you to the right class/time. Wilmington Public Library – Reference, Ask a Librarian Delaware. (wilmington.lib.de.us)
• Community & training: Tech Impact (ITWorks and dev), Latin American Community Center (bilingual supports), Goodwill Job Resource Center (Wilmington). Tech Impact ITWorks, Latin American Community Center. (techimpact.org)
• American Job Centers: Fox Valley (Wilmington), Newark; main line 1-302-761-8085. AJC Fox Valley, DOL Office Locations. (joblink.delaware.gov)

Kent County (Dover and nearby)

• Libraries & classes: Dover Public Library (ask for computer basics calendar) via Ask a Librarian; Modern Maturity Center offers computer/cellphone tutoring for members. Ask a Librarian Delaware, Modern Maturity Center – Programs. (answers.delawarelibraries.org)
• American Job Center: Dover; main line 1-302-761-8085. Workforce Centers – Contact, DOL Services info. (joblink.delaware.gov)

Sussex County (Georgetown, Seaford, Lewes, Milford)

• Libraries & tech help: Lewes Public Library hosts drop‑in tech support twice monthly (bring devices/passwords); Sussex County Department of Libraries can point you to classes countywide. Lewes Library Tech Help event, Sussex County Libraries Contact. (delawarelibraries.libcal.com)
• Community action: First State Community Action Agency (ask about cooling program and referrals), plus local library device loans. DHSS Summer Cooling program contact, Delaware Libraries services. (dhss.delaware.gov)

What to do if this doesn’t work: call Delaware 211 and say “education, computer classes, internet, device help” and your ZIP; ask for a 3‑way call to the library or agency. Delaware 211 Contact, Delaware 211 Education line. (delaware211.org)

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Common Mistakes to Avoid

• Waiting for ACP to “come back”: it’s ended; pivot now to Lifeline plus low‑income plans and library loans. ACP status – FCC FAQ, USAC Lifeline. (fcc.gov)
• Not calling your utility early: once a shutoff truck is routed, options shrink; call when you first get a past‑due notice and cite the 14‑day rule. PSC Regulation 3002, Public Advocate help. (regulations.delaware.gov)
• Assuming you won’t qualify: Weatherization and Lifeline use income or program participation; ask for prescreening before you self‑reject. DNREC Weatherization, Lifeline program overview. (dnrec.delaware.gov)

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Quick Reference Cheat Sheet (print this)

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Application Checklist (screenshot‑friendly)

• Photo ID (state ID/driver’s license or other) — for library loans, Lifeline, and energy programs. Delaware Libraries card info, Lifeline “Get Started”. (lib.de.us)
• Proof of address (lease, utility bill, or mail) — for device shipments and benefits. PCs for People Eligibility, ASSIST portal. (pcsforpeople.org)
• Proof of income or program participation (SNAP, Medicaid, WIC, SSI, or pay info) — for Lifeline/Weatherization. USAC Lifeline – eligibility, DNREC Weatherization eligibility. (usac.org)
• Shutoff/disconnect notice (if any) — speeds crisis help. PSC customer assistance, Public Advocate utility help. (depsc.delaware.gov)
• School proof (for K‑12 hotspot) (NSLP letter, student ID) — for Project 10Million. Project 10Million, Parent eligibility support. (t-mobile.com)

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If Your Application Gets Denied

• Ask for a written reason and appeal path: most programs must state why. ASSIST account (check notices), USAC Lifeline – Manage & Appeals. (assist.dhss.delaware.gov)
• Fix the denial cause: common issues include missing pages, unreadable uploads, or address mismatches; re‑upload and add a cover note. Ask a Librarian – tech help, Delaware 211. (answers.delawarelibraries.org)
• Escalate with a caseworker or advocate: for utilities, loop in the Public Advocate; for federal benefits, ask the agency’s ombuds/help desk. Public Advocate, USAC Lifeline Support Center. (publicadvocate.delaware.gov)

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Diverse Communities — Targeted Help and Access Notes

LGBTQ+ single mothers: ask your library or Delaware 211 for LGBTQ‑affirming services and online safety resources; use FTC’s imposter‑scam tips to avoid harassment scams and phishing. If you need confidential mental‑health care online, ask for a private study room at the library for telehealth. Delaware 211, FTC consumer advice. (delaware211.org)

Single mothers with disabilities or disabled children: use Delaware Relay (711) for calls, ask for large‑print applications from agencies, and try DATI for assistive devices and loans. Libraries can print in large format; Ask a Librarian can help set up screen readers. Delaware Relay, DATI – Assistive Technology. (delawarerelay.com)

Veteran single mothers: connect with the Delaware Office of Veterans Services and the Wilmington VA for telehealth setup (My HealtheVet and the VA app). Ask about device or broadband supports during VA telehealth visits. Office of Veterans Services – contacts, Wilmington VA medical center & telehealth. (vets.delaware.gov)

Immigrant/refugee single moms: the Delaware DOJ’s Office of Immigration Assistance can help with forms; JFS Delaware’s RISE program provides refugee supports. Use USCIS’s Spanish/English contact tools for status checks. DOJ Office of Immigration Assistance, USCIS Contact Center. (attorneygeneral.delaware.gov)

Tribal‑specific resources: Lifeline offers enhanced benefits on federally recognized Tribal lands (up to $34.25/month). If you recently moved from a Tribal area, ask your carrier how to update your eligibility. USAC Lifeline – Tribal, Lifeline Consumer site. (usac.org)

Rural single moms with limited access: report no‑service addresses to the Broadband Office and use library hotspot loans while infrastructure is built. Ask about Verizon LTE Home or 5G Home, or T‑Mobile Home Internet; check signal at your exact address first. Delaware Broadband Office, Verizon Forward. (broadband.delaware.gov)

Single fathers: all programs above are gender‑neutral; ask Delaware 211 to filter for father‑friendly housing, childcare, and job services near you. Delaware 211, JobLink. (delaware211.org)

Language access: Delaware 211 offers multilingual support by phone; libraries and agencies can arrange interpreters; use 711 for TTY/relay. Ask agencies for “large print applications” or ADA accommodations. Delaware 211, Delaware Relay 711. (delaware211.org)

What to do if this doesn’t work: ask the agency for ADA or language accommodations in writing; if denied, escalate to the program’s supervisor or the state accessibility contacts. DTI Digital Accessibility, Government Information Center – Accessibility Central. (accessibility.dti.delaware.gov)

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Tables — Programs You’ll Use Often

Internet & Device Help Overview

Utility & Energy Support Snapshot

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County‑Specific Variations Worth Noting

• New Castle County water customers (Veolia): ask about “Veolia Cares” and PromisePay plans; note that Veolia’s assistance page may still mention LIHWAP, but the federal program has ended—ask for current options. Veolia Delaware Financial Assistance, ACF LIHWAP ended. (mywater.veolia.us)
• City of Wilmington water: use UPAP (up to $1,500), and call 311 for guidance; grants are first‑come, first‑served. Wilmington UPAP, Water/sewer assistance. (wilmingtondewater.gov)
• Sussex/Kent: First State Community Action helps with cooling/air conditioner program in summer; libraries in Lewes/Georgetown often host live tech help hours. DHSS SCAP info, Lewes Library Tech Help. (dhss.delaware.gov)

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FAQs (Delaware‑Specific)

How do I get internet at home if I was on ACP and can’t afford full price now? Use Lifeline to shave up to $9.25/month off, then enroll in a low‑income plan like Verizon Forward; ask your provider for any hardship pricing and seek library hotspot loans for bridge access. USAC Lifeline, Verizon Forward. (lifelinesupport.org)

What’s the fastest way to get a working laptop today in Delaware? Borrow from your local library (Chromebook/hotspot), then order from PCs for People or Human‑I‑T with income proof; check DATI’s AT Exchange for free options. Borrow Devices, PCs for People. (lib.de.us)

Can I stop a shutoff scheduled for this week? Yes—call the utility and request a payment arrangement and review of protections; Delaware requires 14‑day notice and bans shutoffs during certain extreme temperatures. If there’s a medical risk, get a same‑day certification from your provider. PSC Regulation 3002, 26 Del. C. §117. (regulations.delaware.gov)

Is there help with water bills? Federal LIHWAP ended, but city/county programs exist—Wilmington’s UPAP offers up to $1,500; outside Wilmington, ask your utility about payment plans or charity funds (e.g., Veolia Cares). ACF LIHWAP status, Wilmington UPAP. (acf.hhs.gov)

Where can I get free, in‑person tech help for forms (ASSIST, resumes, school portals)? Your library. Use “Ask a Librarian” to schedule help, and the American Job Centers provide resume/application support on site. Ask a Librarian Delaware, Delaware JobLink – Workforce Centers. (answers.delawarelibraries.org)

Do any programs deliver free hotspots for my child’s homework? Many schools use Project 10Million (T‑Mobile). Households can also apply directly—1 hotspot per household with 200 GB/year for five years. Project 10Million, Project 10Million eligibility guide. (t-mobile.com)

Are there scam risks around “government phone” or “ACP restart” texts? Yes. ACP has ended; any request for fees or gift cards is a red flag. Report at ReportFraud.ftc.gov and to the Delaware DOJ Consumer Protection Unit. FTC Consumer Alerts, Delaware DOJ Consumer Complaints. (ftc.gov)

I’m a veteran—who can help me set up telehealth and online benefits? Call the Delaware Office of Veterans Services for a benefits review and ask the Wilmington VA’s My HealtheVet coordinator for portal setup help. Office of Veterans Services, Wilmington VA – My HealtheVet. (vets.delaware.gov)

Is Delaware doing anything big on digital equity right now? Delaware’s Digital Equity Plan was accepted by NTIA in 2024; the Broadband Office continues mapping, builds, and programs, with updates posted online. NTIA: DE Digital Equity Plan accepted, Delaware Broadband Office. (internetforall.gov)

Can libraries help me with tele‑therapy or private calls? Yes—reserve a study room and ask for help with headphones/Zoom setup; if you need relay/captions, ask about 711 and Delaware Relay Conference Captioning. Delaware Libraries – help, Delaware Relay RCC. (answers.delawarelibraries.org)

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Spanish Summary (Resumen en Español)

Esta sección es un resumen en español creado con herramientas de traducción de IA; confirme siempre los detalles con las fuentes oficiales.

• Conéctese hoy: pida un punto de acceso (hotspot) y una Chromebook en su biblioteca pública; haga una cita para ayuda técnica. Servicios de las Bibliotecas de Delaware, Ask a Librarian Delaware. (lib.de.us)
• Internet con descuento: solicite Lifeline (hasta $9.25/mes de descuento); pregunte a su proveedor sobre planes de bajo costo como Verizon Forward. Lifeline, Verizon Forward. (lifelinesupport.org)
• Evitar cortes de servicios: pida un plan de pago y mencione las reglas estatales (aviso de 14 días y protección por clima extremo). Para agua en Wilmington, solicite UPAP (hasta $1,500). Comisión de Servicios Públicos, UPAP de Wilmington. (depsc.delaware.gov)
• Ayuda para energía y climatización: DEAP/LIHEAP y Weatherization de DNREC; aplique por ASSIST. LIHEAP Delaware, Climatización DNREC. (dhss.delaware.gov)
• Asesoramiento y referencias: marque 211 o 1‑800‑560‑3372; atención en varios idiomas. Delaware 211, Contacto 211. (delaware211.org)

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About This Guide

Compiled by the ASingleMother.org Editorial Team.

This guide uses official sources including:

• Delaware Broadband Office (DTI) and DTI Digital Accessibility for state broadband and accessibility updates. (broadband.delaware.gov)
• Delaware Division of Libraries and Ask a Librarian for device loans and classes. (lib.de.us)
• USAC Lifeline and FCC ACP FAQs for connectivity benefits and ACP status. (usac.org)
• DHSS LIHEAP (DEAP) and DNREC Weatherization for energy assistance and weatherization. (dhss.delaware.gov)
• Delaware Public Service Commission and 26 Del. C. §117 for shutoff rules and protections. (depsc.delaware.gov)
• Delaware 211 for statewide referrals and live assistance. (delaware211.org)
• Tech Impact and Goodwill of Delaware for digital job training. (techimpact.org)
• DATI – Assistive Technology for device loans and exchange. (cds.udel.edu)

Last verified September 2025, next review April January 2026.

This guide is produced based on our Editorial Standards using only official sources, regularly updated and monitored, but not affiliated with any government agency and not a substitute for official agency guidance. Individual eligibility outcomes cannot be guaranteed. Please note that despite our careful verification process, errors may still occur — email info@asinglemother.org with corrections and we respond within 72 hours.

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Disclaimer

This information is for general guidance in Delaware and may change with funding, provider policies, or laws. Always check the latest details directly with the agency or provider and keep copies/screenshots of every application and notice. Use state websites and official hotlines linked throughout this guide for up‑to‑date rules and availability.All

🏛️More Delaware Resources for Single Mothers

Explore all assistance programs in 34 categories available in Delaware

• 📋 Assistance Programs
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• 🌾 Rural Single Mothers Assistance
• ♿ Disabled Single Mothers Assistance
• 🎖️ Veteran Single Mothers Benefits
• 🦷 Dental Care Assistance
• 🎓 Education Grants
• 📊 EITC and Tax Credits
• 🍎 SNAP and Food Assistance
• 🔧 Job Training
• ⚖️ Legal Help
• 🧠 Mental Health Resources
• 🚗 Transportation Assistance
• 💼 Job Loss Support & Unemployment
• ⚡ Utility Assistance
• 🥛 WIC Benefits
• 🏦 TANF Assistance
• 🏠 Housing Assistance
• 👶 Childcare Assistance
• 🏥 Healthcare Assistance
• 🚨 Emergency Assistance
• 🤝 Community Support
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• 🛋️ Free Furniture & Household Items
• 🏫 Afterschool & Summer Programs
• 🍼 Free Baby Gear & Children's Items
• 🎒 Free School Supplies & Backpacks
• 🏡 Home Buyer Down Payment Grants
• 🤱 Postpartum Health & Maternity Support
• 👩‍💼 Workplace Rights & Pregnancy Protection
• 💼 Business Grants & Assistance
• 🛡️ Domestic Violence Resources & Safety
• 🤱 Free Breast Pumps & Maternity Support
• 📈 Credit Repair & Financial Recovery