Transportation Assistance for Single Mothers in Delaware — 2025 Ultimate Guide

Last updated: September 2025

This guide is built for speed. It shows exactly who to call, what to ask for, and how long it takes in Delaware. Every program and phone number below is from official agencies or trusted statewide partners. For anything urgent, use the “If You Only Do 3 Things” section first, then come back and work the deeper options.

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If You Only Do 3 Things — Emergency Actions to Take

• Call Modivcare (Delaware Medicaid Non-Emergency Medical Transportation) to book a medical ride or ask about mileage reimbursement. Book at least 3 business days ahead; same-day rides may be limited. Phone 1-866-412-3778. Learn more on [Delaware Medicaid & Medical Assistance — Medical Transportation] and [Modivcare Delaware]. (dhss.delaware.gov)
• Use DART First State now. Download the DART Pass app for mobile tickets or call DART for live trip help. Phone 1-800-652-DART (3278), Option 1. See fares, reduced fare, and pass options on [DART First State Fare Information] and microtransit via [DART Connect]. (dartfirststate.com)
• Save your job commute with the free backup ride. Register with Delaware Commute Solutions for the Guaranteed Ride Home program (reimburses emergency Uber/Lyft/taxi up to $400/year). Start at [Delaware Commute Solutions — Guaranteed Ride Home] and the program home [Delaware Commute Solutions]. (delawarecommutesolutions.org)

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Quick Help Box — Keep These Handy

• DART First State Information Center: fixed-route schedules, passes, trip planning — 1-800-652-DART (3278), Option 1. Details on [DART Contact & Customer Service] and [Fare Information]. (dartfirststate.com)
• Paratransit Reservations (DART): ADA and Non-ADA demand response rides — 1-800-553-3278. See eligibility and the 21-day decision timeline at [Paratransit Information — How to Apply] and [Paratransit Services page]. (dartfirststate.com)
• Delaware Medicaid NEMT (Modivcare): book medical rides — 1-866-412-3778; “Where’s My Ride” line 1-866-896-7211. Policy details on [Delaware DHSS — Medical Transportation] and [Modivcare Delaware listing]. (dhss.delaware.gov)
• Delaware 211 (United Way): fast referrals for bus passes, gas cards (if available), or nearby help — dial 211 or text Zip to 898-211. Start at [Delaware 211 — Transportation Assistance] and [About Delaware 211]. (delaware211.org)
• ADRC (Aging & Disability Resource Center): transportation options for moms with disabilities or disabled children — 1-800-223-9074. Learn more at [Delaware ADRC — DHSS] and [Delaware ADRC portal]. (dhss.delaware.gov)

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How to Get to a Medical Appointment Without a Car

Start here if you need a ride to the doctor, prenatal care, WIC clinic, dialysis, or therapy.

Most important step: Call Modivcare if you have full Delaware Medicaid or Delaware Healthy Children (CHIP). They manage Delaware’s Non-Emergency Medical Transportation (NEMT) statewide. You or your child may qualify for a ride, a bus fare, or mileage reimbursement (if someone else can drive you). See the state rules at [DHSS — Medical Transportation (DMMA)] and plan your call using [Modivcare Delaware — program listing]. (dhss.delaware.gov)

• What to say on the call: “I need a ride to a covered medical appointment” and give your Medicaid number, date/time, full address, and provider information. Ask for pick-up and return windows, and get your trip reference number. Full steps on [AmeriHealth Caritas DE — NEMT instructions] and the state’s [DMMA Medical Transportation page]. (amerihealthcaritasde.com)
• Booking window: call at least 3 business days before your appointment. Same-day urgent requests may be possible but are not guaranteed. This timing is stated on [DHSS — Medical Transportation] and also summarized by [Highmark Health Options notice]. (dhss.delaware.gov)
• If a ride is late: call the “Where’s My Ride” line 1-866-896-7211 to track it. Facility staff can also use a dedicated line if you’re calling from a clinic. Numbers listed on [Delaware 211 — Modivcare transport] and [ADRC listing for Modivcare]. (delaware211.org)
• What it covers: rides to covered medical services; verification of Medicaid eligibility and medical necessity is required. State details at [DMMA Medical Transportation] and member instructions at [AmeriHealth Caritas DE — Transportation]. (dhss.delaware.gov)
• Mileage reimbursement: if a friend or relative can drive, ask Modivcare about mileage reimbursement and required logs. While Delaware’s public-facing mileage policy is handled by the broker, the process is similar to standard Modivcare mileage procedures shown by other state plans (example process for reference on [Modivcare mileage instructions — sample]); always confirm Delaware’s current requirements on the call. (sunshinehealth.com)
• Reality check: hold times spike on Mondays, and multi-stop appointments can require more documentation. Book several days ahead and keep your appointment letters ready. Program guidance remains under the current DMMA- Modivcare contract; Wilmington VA and private health plans may run their own transport programs. See the primary DMMA policy on [DMMA Medical Transportation] and the state’s current broker contract cycle notice in [2025 DHSS NEMT RFP summary]. (dhss.delaware.gov)

Expected timelines: Same-day urgent rides are case-by-case; standard bookings often need 3 business days. Return pickups after appointments can require waiting within a set window (ask your dispatcher). See state timelines at [DMMA Medical Transportation] and member-facing instructions via [AmeriHealth Caritas DE]. (dhss.delaware.gov)

What to do if this doesn’t work: Use fixed-route DART with the $2 one-zone fare and Reduced Fare options, or ask the clinic’s social worker to call on your behalf. For backup, dial [Delaware 211] and ask for nearby medical transportation charities, and check [ADRC — Individuals] for disability transportation options. In Sussex or Newark service zones, try [DART Connect] microtransit for same-day coverage. (delaware211.org)

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Cut Everyday Travel Costs Fast (Bus, Passes, Microtransit)

Most important step: Use a DART pass if you ride more than twice in a day. Base fare is $2.00 per zone (zones = county lines); daily, 7-day, 30-day and 20-ride options lower your cost. Find exact fares and pass types on [DART Fare Information] and purchase options via [DART Fare page]. (dartfirststate.com)

• Reduced Fare: seniors (65+), riders with Medicare, and riders with a certified disability pay $0.80 per zone with proper ID. Details and applications are on [DART Fare Information — Reduced Fare] and the short/long forms on [DART fares page]. (dartfirststate.com)
• Mobile payment: the free DART Pass app lets you buy and activate passes on your phone. See how to use it on [DART Fare Information] and [DART Fares page]. (dartfirststate.com)
• SCAT (Senior Citizens Affordable Taxi): half-price taxi ticket books ($10valuebookfor$5) for seniors and eligible persons with disabilities. Apply and read eligibility at [DART SCAT program] and call 1-800-652-3278 (Option 2) for outlets. (dartfirststate.com)
• Bikes ride free: all fixed-route DART buses have front racks; combine biking with transit and enroll with Delaware Commute Solutions for a free “Home Free Guarantee.” See bike-and-bus tips on [DART Biking & Riding] and the program on [Delaware Commute Solutions]. (dartfirststate.com)
• DART Connect (microtransit): on-demand, shared rides in defined zones in Newark, Georgetown, and Millsboro, generally with waits under 15 minutes during service hours. Cost is the same as a DART bus ride ($2 per ride). How it works and service hours are at [DART Connect] and the [App Store listing for DART Connect]. (dartfirststate.com)
• Flex routes (Sussex): limited off-route pickups for certain Sussex services (historically $1 off-route). Confirm current options via DART’s Flex line at 1-800-652-3278, Option 3; overview and history at [DART Park & Ride / contact page] and a legacy explainer in the local press at [Cape Gazette Flex article (context)]. (dartfirststate.com)

Expected timelines: DART passes activate instantly; DART Connect rides are typically 5–15 minutes to pickup when available; holiday schedules vary. Check current fares and service hours on [DART Fare Information] and [DART Connect]. (dartfirststate.com)

What to do if this doesn’t work: Ask your employer to join Get a Job/Get a Ride so you can claim a free 30-day DART pass as a new hire, or use Guaranteed Ride Home as your emergency backup. Program details at [Get a Job/Get a Ride] and [Guaranteed Ride Home]. (delawarecommutesolutions.org)

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Paratransit (ADA) and Demand-Response: When Mobility or Disability Makes Travel Hard

Most important step: Apply for ADA Paratransit eligibility with DART if you cannot use fixed-route service because of a disability. DART must decide within 21 days of your completed application; if no decision is made in 21 days, you receive temporary eligibility. Read the application steps and appeal rights at [DART Paratransit Information — How to Apply] and the broader [Paratransit Services page]. (dartfirststate.com)

• Fares: ADA Paratransit trips are $4.00\ast \ast whenbothendpointsarewithin¾mileofalocalfixedrouteduringservicehours.Non-ADAdemand-responsetripsare\ast \ast$6.00. Cross-county trips add a $4.00 County Connector fee. All listed on [DART Fare Information — Paratransit] and [Fare Information page]. (dartfirststate.com)
• Eligibility: ADA eligibility is function-based (not diagnosis-based) and tied to whether you can use fixed-route service. You can apply under elderly-only criteria as well. Step-by-step instructions and contacts are on [Paratransit Information — How to Apply] and [Customer Service contacts]. (dartfirststate.com)
• Booking rides: once approved, call 1-800-553-3278 for reservations, cancellations, and ride management. See options for online and automated access on [Paratransit Services page] and fare payment methods on [Fare Information]. (dartfirststate.com)
• SCAT taxi discount: many riders combine Paratransit with SCAT taxi tickets (50% off) for evening or weekend gaps. Apply and get ID at [DART SCAT program] and call 302-760-2895 for ID arrangements if you can’t travel. (dartfirststate.com)

Expected timelines: 21 days for eligibility decisions; if delayed, temporary eligibility kicks in. Trips bookable by phone with best results 1–2 days ahead. Timelines stated on [Paratransit — How to Apply] and fare rules at [Fare Information]. (dartfirststate.com)

What to do if this doesn’t work: If denied, you have a right to appeal; ask Customer Relations for the Eligibility Determination Appeals Request Form. For accessible options or home-based supports, contact the [ADRC — DHSS] and the [Division of Vocational Rehabilitation — Delaware DOL] about travel training or non-medical transportation tied to work goals. (dhss.delaware.gov)

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Get to Work or School When Money (or Time) Is Tight

Most important step: Get your employer to join “Get a Job/Get a Ride.” If your workplace enrolls, you — as a new hire working at least 20 hours/week — receive a free 30-day DART pass (fixed-route or Paratransit; up to 60 trips for Paratransit). Enrollment and partner steps at [Get a Job/Get a Ride] and outreach contacts at [Delaware Commute Solutions — Contact]. (delawarecommutesolutions.org)

• Guaranteed Ride Home: if you regularly “clean commute” (bus, train, carpool, bike, walk) at least two days a week, register and log your commutes. You’ll get up to 5 emergency rides home per year with a $400 annual cap. Policy and reimbursement form at [Guaranteed Ride Home] and commuter overview at [Transit/Bus — Delaware Commute Solutions]. (delawarecommutesolutions.org)
• Carpool & Park-and-Ride: match with carpool partners and use free Park & Pool lots statewide. Learn how at [Carpool — Delaware Commute Solutions] and lot info at [DART Park & Ride page]. (delawarecommutesolutions.org)
• Travel Training: DART offers free one-on-one or group training to help you learn routes, transfers, and the app. Request it via [Transit/Bus — Delaware Commute Solutions] and ask DART at 1-800-652-DART (Option 4) for statewide travel training. (delawarecommutesolutions.org)

Expected timelines: GRH reimbursements come after you submit receipts; employer partner setup for Get a Job/Get a Ride typically takes a few business days, and your pass is issued within 7 business days of paperwork. See the partner instructions at [Get a Job/Get a Ride] and GRH rules at [Guaranteed Ride Home]. (delawarecommutesolutions.org)

What to do if this doesn’t work: Ask your One-Stop or TANF vendor about transportation stipends or bus passes during job search or orientation. Confirm policy with [Delaware Division of Employment & Training] and the TANF supportive-services regulations at [Delaware Admin Code — TANF Supportive Services] (transportation assistance section). (labor.delaware.gov)

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Car Help Options in Delaware (Repair, Temporary Rides, EV Rebates)

Most important step: Check for short-term rides and low-cost wheels first. For Wilmington-area moms, Urban Bike Project provides free or low-cost refurbished bikes (with lights/locks when available) — useful for night shifts when buses are limited. See the Free Bike Program and hours on [Urban Bike Project — Free Bike Program] and [Urban Bike Project — Hours/Location]. (urbanbikeproject.com)

• EV rebates (new and used): Delaware’s Clean Vehicle Rebate Program offers rebates up to $2,500\ast \ast forqualifyingneworusedbattery-electricvehiclesand\ast \ast$1,000 for qualifying plug‑in hybrids, for vehicles purchased or leased between May 1, 2025 and April 30, 2026. Applications must be filed within 90 days. Program rules at [DNREC — Clean Vehicle Rebates] and full overview at [Drive Electric Delaware — Program Overview]. (dnrec.delaware.gov)
• Why it matters: With the state’s extension through April 2026, more low-mileage used EVs qualify, and some dealers process the rebate at the point of sale. Extension and context are noted by the state at [Delaware News — DNREC extends EV incentives] and earlier expansion coverage at [Delaware News — Used EVs added to rebates]. (news.delaware.gov)
• Veteran rides for medical care: if you’re a veteran, the DAV volunteer network offers free rides to VA appointments; contact your local VA to connect with the DAV Hospital Service Coordinator. Learn the program basics at [DAV — Need a Ride?] and find Wilmington VA events updates at [VA Wilmington Events]. (dav.org)
• Car seat help: book a free seat check at Delaware DMV fitting stations through the Office of Highway Safety; coordinators can help you choose the right seat and check installation. See law updates and fitting station contacts at [Delaware OHS — Child Passenger Safety] and [OHS — Car Seat Fitting Stations]. (ohs.delaware.gov)

Expected timelines: EV rebates must be applied for within 90 days of purchase/lease; car seat checks are by appointment. Confirm current scheduling and availability at [Drive Electric Delaware — Program Overview] and [OHS Car Seat Fitting Stations]. (driveelectricdelaware.org)

What to do if this doesn’t work: For crisis transportation (work, court, custody), ask [Delaware 211] about local gas cards or emergency bus passes and check [Catholic Charities Delaware — contact page] and [Salvation Army Delaware — locations] for case-by-case help (funding varies by county). (delaware211.org)

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Local Organizations, Churches, and Support Groups (By Need)

• Friendship House (Empowerment Centers): limited assistance for transportation to medical appointments, plus help with IDs, mail, and basic needs. See site entries for Newark/Middletown/Wilmington on [Delaware 211 — Friendship House Newark] and [Delaware 211 — Friendship House Middletown]. (delaware211.org)
• St. Patrick’s Center (Wilmington): senior transportation activities, groceries, clothing, and case management. Program overview at [St. Patrick’s Center — Wilmington] and supplemental listing at [ADRC resource directory]. (stpatrickscenter.org)
• Catholic Charities of the Diocese of Wilmington: statewide offices, emergency help, and vehicle donation intake that can support programs. Contact the county offices at [Catholic Charities Delaware — offices] and learn about vehicle donations at [Vehicle Donations — Catholic Charities DE]. (ccwilm.org)
• Salvation Army (Dover, Seaford, Wilmington): case-by-case help, including potential transportation support through social services if funds allow. Find your local corps at [Salvation Army Delaware — statewide] and office details for [Dover Corps]. (easternusa.salvationarmy.org)
• Urban Bike Project (Wilmington): low-cost bikes, Open Shop repair nights, and youth Earn‑a‑Bike. See programs at [Urban Bike Project — Programs] and current hours at [Hours/Location]. (urbanbikeproject.com)
• Delaware 211: for live referrals to gas cards, bus passes, and volunteer driver programs near you (availability changes often). See [Delaware 211 — transportation hub] and [Get Help — Delaware 211]. (delaware211.org)

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Resources by Region (Quick Starts)

• New Castle County (Wilmington, Newark, Middletown): Use DART fixed routes, DART Connect in Newark (6 a.m.–8 p.m., M–F), plus SEPTA Wilmington/Newark Regional Rail to Philadelphia. Start at [DART Connect — Newark] and station info on [Amtrak — Wilmington Station]. (dartfirststate.com)
• Kent County (Dover, Smyrna): Dover Transit Center is the hub for local routes and intercounty buses to Wilmington, Newark, and Lewes. Center details via [Dover Transit Center — overview] and fares at [DART Fare Information]. (en.wikipedia.org)
• Sussex County (Georgetown, Millsboro, Lewes/Rehoboth, Seaford, Milford): DART Connect operates in Georgetown/Millsboro, plus seasonal beach buses and Flex options. Start with [DART Connect — Georgetown/Millsboro] and seasonal service posts on [Delaware Commute Solutions — Beach Bus]. (dartfirststate.com)
• Park & Ride lots and carpool matching: statewide Park & Pool lots and free carpool matching. Find lots at [DART Park & Ride] and matching at [Carpool — Delaware Commute Solutions]. (dartfirststate.com)

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DART, NEMT, and EV — At‑a‑Glance Tables

DART Fixed-Route Fares and Passes (Statewide)

Paratransit & Demand-Response Fares

Medicaid Non-Emergency Medical Transportation (NEMT)

DART Connect Microtransit (On‑Demand)

EV Rebates (May 1, 2025 – April 30, 2026)

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Common Mistakes to Avoid

• Not booking NEMT soon enough: rides often require 3 business days. Book as soon as you get the appointment letter. Confirm windows and keep your reference number. See timing cues on [DMMA Medical Transportation] and [Highmark Health Options notice]. (dhss.delaware.gov)
• Paying cash for multiple DART transfers: a day pass or 7‑day pass is cheaper if you transfer. Pricing tables at [DART Fare Information] and purchase options on [DART fares page]. (dartfirststate.com)
• Skipping Paratransit when you qualify: if disability blocks fixed-route use, apply for ADA Paratransit; you may get temporary eligibility after 21 days. Process and rights at [Paratransit Information — How to Apply] and [Paratransit Services]. (dartfirststate.com)
• No backup plan for late shifts: use DART Connect zones, bike + bus, or carpool with Guaranteed Ride Home as your safety net. Learn more at [DART Connect] and [Guaranteed Ride Home]. (dartfirststate.com)
• Missing child car seat checks: the wrong install can lead to tickets or injuries. Book a free check with OHS coordinators. Contacts at [OHS — Car Seat Fitting Stations] and laws at [OHS — Child Passenger Safety]. (ohs.delaware.gov)

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Reality Check — What to Expect (and How to Work Around It)

• Funding and seats are finite: Charity gas cards and bus passes run out quickly and vary by county. Call early and ask to be waitlisted. Start with [Delaware 211] and check [Salvation Army Delaware] office pages for your town. (delaware211.org)
• NEMT wait windows: return rides after doctor visits can take a while. Bring snacks, chargers, and plan for a pickup window. Policy and contact numbers on [DMMA Medical Transportation] and [Delaware 211 — Modivcare listing]. (dhss.delaware.gov)
• Paratransit demand: peak hours fill up; book as soon as windows open. If you’re inside a DART Connect zone, compare pickup times and cost. Service details on [Paratransit Services] and [DART Connect]. (dartfirststate.com)
• EV rebate fine print: rebates apply only to eligible models, with price caps and a 90‑day application deadline. Confirm eligibility before you sign. Read the official program pages at [Drive Electric Delaware] and [DNREC — Vehicle Rebates]. (driveelectricdelaware.org)

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Quick Reference Cheat Sheet (Pin or Print)

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Application Checklist (Screenshot-Friendly)

Use this for Paratransit, NEMT, and community aid. Take photos of each document.

• Photo ID: driver’s license, state ID, or school ID. See ID tips via [Delaware DMV — About/Locations] and bus ID requirements on [DART Reduced Fare info]. (services.dmv.de.gov)
• Insurance/Eligibility Proof: Medicaid/CHIP card for NEMT; or disability documentation for Paratransit. See [DMMA Medical Transportation] and [Paratransit — How to Apply]. (dhss.delaware.gov)
• Appointment Letter: date/time/address and provider phone. Show this for NEMT verification. Learn the process at [AmeriHealth Caritas DE — Transportation] and [DMMA Medical Transportation]. (amerihealthcaritasde.com)
• Income Proof (for charities): pay stubs or benefits letter; ask Delaware 211 which docs your local agency needs. Start at [Delaware 211 Get Help] and charity contacts at [Salvation Army Delaware]. (delaware211.org)
• Accessibility Needs: note wheelchair, car seat needs, or service animal for ride dispatchers. For car seat guidance, see [OHS Car Seat Information] and [OHS Fitting Stations]. (ohs.delaware.gov)

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How to Get to a Medical Appointment in Delaware Today (Step-by-Step)

1. Check your coverage. If you or your child has full Medicaid/CHIP, call Modivcare (1-866-412-3778) first. Policy and contact details at [DMMA Medical Transportation] and [Modivcare listing]. (dhss.delaware.gov)
2. When you call, have your Medicaid number, provider’s full address, and appointment time. Ask for pickup window and a reference number. Caller tips on [AmeriHealth Caritas DE — Transportation] and policy at [DMMA Medical Transportation]. (amerihealthcaritasde.com)
3. If you don’t have Medicaid, use DART: plan your trip and buy a $4 Day Pass in the app. Information on [Fare Information] and [DART fares page]. (dartfirststate.com)
4. If you can’t use fixed-route and you live within ¾ mile of a local route, apply for ADA Paratransit. Expect a 21-day decision. Process on [Paratransit — How to Apply] and fares at [Fare Information]. (dartfirststate.com)
5. Backup: If it’s an emergency ride home from work/school, use Guaranteed Ride Home if you’re registered. Details at [Guaranteed Ride Home] and overview at [Transit/Bus — DCS]. (delawarecommutesolutions.org)

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Diverse Communities — Tailored Resources

• LGBTQ+ Single Mothers: start with Delaware 211 for inclusive aid and transportation referrals, and ask DART about Title VI and ADA protections when you face bias. Use [Delaware 211 — About] and DART’s [Customer Relations/Title VI info] to document issues and request help or training. (delaware211.org)
• Single Mothers with Disabilities or Disabled Children: call the ADRC (1-800-223-9074) to map every transportation option, including Paratransit, SCAT, and non-medical transportation tied to work or day programs via DHSS. Start at [ADRC — DHSS] and [ADRC portal], and apply for Paratransit via [DART Paratransit Information]. Ask for large-print applications or TTY/Delaware Relay (dial 711). (dhss.delaware.gov)
• Veteran Single Mothers: for VA appointments, ask about DAV transportation and VA shuttles; call your local VAMC or use the DAV HSC directory. Learn the program at [DAV — Need a Ride?] and check VA Wilmington event updates at [VA Wilmington Events]. (dav.org)
• Immigrant/Refugee Single Moms: the Delaware Refugee Resettlement program (through DSS and Jewish Family Services) can coordinate transportation supports tied to resettlement services. Start at [DSS — Refugee Cash Assistance] and [JFS Delaware — Services]; also ask [Delaware 211] for local transport vouchers when available. (dhss.delaware.gov)
• Tribal-Specific Resources: contact the Nanticoke Indian Tribe (Milton area) and the Lenape Indian Tribe of Delaware (Kent County) for community referrals and events that may include shuttle options. Learn more at [Nanticoke Indian Tribe — official site] and (contact listing) [Lenape Indian Tribe contact — business directory]. (nanticokeindians.org)
• Rural Single Moms (Sussex/Kent): leverage DART Connect in Georgetown/Millsboro and Newark, and combine Park & Ride with carpools matched by Delaware Commute Solutions. Start with [DART Connect] and [Carpool — DCS]. (dartfirststate.com)
• Single Fathers: every resource here applies — TANF/childcare, DART reduced fares, and NEMT do not depend on gender. Confirm eligibility via [Delaware DSS — TANF] and [DART Fare Information]. (dhss.delaware.gov)
• Language Access & Accessibility: Delaware 211 and ADRC provide multi-language assistance, and Delaware Relay (711) supports TTY users. See access notes on [Delaware 211 — About] and [ADRC — Individuals], and call DART’s TDD line 1-800-232-5460 for rider info. (delaware211.org)

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County-Specific Notes That Can Save You Time

• Wilmington/New Castle: You have the most fixed-route options plus SEPTA rail connections at Wilmington and Newark stations. Trip-stitch with DART routes or DART Connect (Newark). Station info at [Amtrak — Wilmington Station] and line overview at [Wilmington/Newark Line — overview]. (amtrak.com)
• Dover/Kent: The Dover Transit Center is your hub; many intercounty routes connect here — helpful for custody hearings or medical specialists upstate. Center details via [Dover Transit Center overview] and fare tables on [DART Fare Information]. (en.wikipedia.org)
• Sussex Beaches: Summer beach buses and the Lewes Transit Center simplify parking costs. Center info on [Lewes Transit Center overview] and Park & Ride details on [DART Park & Ride]. (en.wikipedia.org)

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“What If My Application Gets Denied?” — Troubleshooting

• Paratransit: request your written denial and file an appeal using DART’s Eligibility Determination Appeals Request Form. Ask for free travel training as an interim option. Appeals and training via [Paratransit Services page] and [DART Contact — Eligibility Option 4]. (dartfirststate.com)
• NEMT (Medicaid): ask Modivcare to reconsider with added documentation (appointment letter, medical need). If still denied, call your MCO Member Services and DMMA Customer Relations. Start with [DMMA Medical Transportation] and [AmeriHealth Caritas DE — Transportation]. (dhss.delaware.gov)
• Community programs: ask when funding replenishes and whether they keep a waitlist. Check other counties and statewide partners via [Delaware 211] and [ADRC portal]. (delaware211.org)

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How Long Will This Take? Realistic Timelines

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Question-Based Help (Matches Search Intent)

How do I get a DART bus pass today in Delaware?

Buy a Day Pass in the DART Pass app or bring exact cash on board; frequent riders should consider the 7‑Day or 30‑Day pass. See prices on [DART Fare Information] and buying options on [DART fares page]. (dartfirststate.com)

How do I book a Medicaid ride if my appointment is in 2 days?

Call Modivcare (1-866-412-3778) immediately. Explain the short notice and ask for an urgent trip review; have your appointment letter ready. Confirm windows and get the trip number. Rules and contacts on [DMMA Medical Transportation] and [Modivcare listing]. (dhss.delaware.gov)

How do I use DART Connect if I don’t have a smartphone?

Call 1-800-652-DART (3278), Option 3, to request a ride by phone. Learn the zones and hours at [DART Connect] and the phone access noted in the [App Store listing]. (dartfirststate.com)

How can I get to a late shift when buses are scarce?

Combine bike + bus (racks on all buses) and enroll with Delaware Commute Solutions for Guaranteed Ride Home. Learn more on [DART Biking & Riding] and [Guaranteed Ride Home]. (dartfirststate.com)

Can my employer help with a bus pass?

Yes. Ask HR to enroll as a Get a Job/Get a Ride partner; new employees get a free 30‑day pass. Program details at [GaJ/GaR overview] and employer benefits at [DCS Partnership Benefits]. (delawarecommutesolutions.org)

I have a disability but don’t know if I qualify for Paratransit. Where do I start?

Call DART 1-800-652-DART (3278) Option 4 for eligibility guidance and travel training, then download the application. Steps and timelines at [Paratransit — How to Apply] and [Paratransit Services]. (dartfirststate.com)

How do I get car seat help or a safety check?

Book a fitting station appointment via Delaware OHS. Contact numbers and sites are listed at [OHS — Car Seat Fitting Stations] and legal requirements at [OHS — Child Passenger Safety]. (ohs.delaware.gov)

Are there discounted taxis for seniors or disabled riders?

Yes — SCAT offers 50% off taxi tickets after certification. Apply on the [SCAT program] page, and call 1-800-652-3278 Option 2 with questions. (dartfirststate.com)

Where can I ask about gas cards or emergency bus passes?

Start with Delaware 211 (dial 211 or text Zip to 898-211). They’ll check current local funds and make referrals to agencies like Salvation Army or Friendship House (availability changes). Use [Delaware 211 — Transportation] and [Salvation Army Delaware]. (delaware211.org)

How do I ride the train from Wilmington to Philly for work?

Use the SEPTA Wilmington/Newark Line via Wilmington or Newark stations; buy fares through SEPTA. Station info is on [Amtrak — Wilmington Station] and the line overview on [Wilmington/Newark Line — summary]. (amtrak.com)

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Tables — Eligibility and Docs at a Glance

Who’s Likely Eligible (Quick Scan)

Documents You’ll Usually Need

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Extra Help for Parents and Kids

• Car seat checks: schedule with OHS coordinators in New Castle, Kent, or Sussex. Contact list at [OHS Car Seat Fitting Stations] and guidelines at [OHS Car Seat Information]. (ohs.delaware.gov)
• School transportation: for student bus issues, contact your district transportation supervisor. Directory and DDOE contacts at [Delaware DOE — School Transportation] and driver/contractor info at [DOE — Bus Contractors & Drivers]. (education.delaware.gov)

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Plan B Options if Nothing Else Works

• Call early: check openings at [Delaware 211] and the [ADRC portal]. Ask to be added to cancellation lists. (delaware211.org)
• Layer programs: use DART Connect to reach a fixed route or medical site; add Guaranteed Ride Home for late returns. See [DART Connect] and [Guaranteed Ride Home]. (dartfirststate.com)
• Ask your clinic: many hospitals have patient navigation or social workers who can schedule rides or provide bus passes through limited funds. Confirm policy with your provider and cross-check rider rights on [DMMA Medical Transportation]. (dhss.delaware.gov)

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FAQs — Delaware Transportation Aid for Single Moms

1. Can I get a same-day Medicaid ride?
   Sometimes. Call Modivcare right away, explain it’s urgent, and have proof of the appointment. Standard policy is at least 3 business days’ notice. See rules at [DMMA Medical Transportation] and member tips on [AmeriHealth Caritas DE]. (dhss.delaware.gov)
2. How much is the bus in Delaware?
   One zone is $2.00\ast \ast ,dailypass\ast \ast$4.00, 7‑day $16.00\ast \ast ,30‑day\ast \ast$60.00. Reduced Fare is $0.80 (with ID). Full tables at [DART Fare Information] and [Fares page]. (dartfirststate.com)
3. What if I can’t walk to the bus stop because of my disability?
   Apply for ADA Paratransit. DART must decide within 21 days; if delayed, you get temporary eligibility. Process at [Paratransit — How to Apply] and services at [Paratransit Services]. (dartfirststate.com)
4. Is there help for late-night rides home from work?
   Yes — register for Guaranteed Ride Home (up to 5 emergency rides/year). Rules and reimbursement info at [Guaranteed Ride Home] and clean-commute tips at [Transit/Bus — DCS]. (delawarecommutesolutions.org)
5. Do seniors or people with disabilities get taxi discounts?
   Yes — SCAT offers 50% off taxi fares with a SCAT ID and ticket books. Apply at [SCAT Program] and ask DART for ID arrangements. (dartfirststate.com)
6. Where can I get help if my Paratransit application is denied?
   File an appeal and ask for travel training as backup. Appeal info at [Paratransit Services] and eligibility help at [DART Contact — Eligibility Option 4]. (dartfirststate.com)
7. Is there help buying a car or covering gas?
   Funds are limited and vary by county. Start with [Delaware 211] for current openings. Some nonprofits (like [Salvation Army Delaware] or [Catholic Charities Delaware]) may help case-by-case. (delaware211.org)
8. Can I get a low-cost bike for commuting?
   In Wilmington, Urban Bike Project offers low-cost or free bikes through its programs. See [Urban Bike Project — Free Bike Program] and [Urban Bike Project — Programs]. (urbanbikeproject.com)
9. How do I ride the train to work?
   Use SEPTA Regional Rail (Wilmington/Newark Line) with connections at Wilmington/Newark. Station info is on [Amtrak — Wilmington Station] and route overview at [Wilmington/Newark Line]. (amtrak.com)
10. Are there rebates for cleaner cars in Delaware?
    Yes — DNREC Clean Vehicle Rebates (May 1, 2025–Apr 30, 2026) offer up to $2,500 for eligible EVs. Check details and eligible vehicles at [Drive Electric Delaware] and [DNREC — Vehicle Rebates]. (driveelectricdelaware.org)

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Spanish Summary — Resumen en Español

Esta sección es un resumen breve; la traducción fue producida con herramientas de IA. Para instrucciones oficiales y completas, use los enlaces a los sitios del estado.

• Transporte Médico (Medicaid): llame a Modivcare 1-866-412-3778 por lo menos 3 días hábiles antes de su cita. Más detalles en [DMMA — Transporte Médico] y [Modivcare Delaware]. (dhss.delaware.gov)
• Autobuses de DART: tarifa básica $2 por zona, pases diarios y semanales en la app DART Pass. Información en [DART — Tarifas] y contacto en [DART — Servicio al Cliente]. (dartfirststate.com)
• Paratransit (ADA): si la discapacidad impide usar autobús regular, solicite Paratransit; decisión en 21 días. Ver [Paratransit — Cómo aplicar] y [Paratransit — Servicios]. (dartfirststate.com)
• DART Connect (microtránsito): servicio bajo demanda en Newark y Georgetown/Millsboro por $2. Más info en [DART Connect]. (dartfirststate.com)
• Línea 211: para pases de autobús/gasolina y ayuda local, marque 211 o envíe su código postal al 898-211. Vea [Delaware 211 — Transporte]. (delaware211.org)

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About This Guide

Compiled by the ASingleMother.org Editorial Team.

This guide uses official sources including:

• [Delaware DHSS — Division of Medicaid & Medical Assistance: Medical Transportation]
• [DART First State — Fare Information & Paratransit]
• [Delaware Commute Solutions — Guaranteed Ride Home & Get a Job/Get a Ride]
• [DNREC — Clean Vehicle Rebate Program & Drive Electric Delaware]
• [Delaware Office of Highway Safety — Child Passenger Safety & Fitting Stations]
• [Delaware 211 — Transportation Assistance]
• [Delaware Aging & Disability Resource Center (ADRC)]

Last verified: September 2025, next review: April January 2026.

Please note that despite our careful verification process, errors may still occur — email info@asinglemother.org with corrections and we respond within 72 hours.

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Disclaimer

This guide is informational and not legal, medical, financial, or transportation advice. Program rules change and funding can run out. Always call to confirm current availability before applying. For medical emergencies, call 911. For the latest official details, use the state links provided above.

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What to do if this guide still leaves you stuck

• Call Delaware 211 and ask a specialist to three‑way call the right agency with you. Use the live chat if you can’t talk by phone. Start at [Delaware 211 — About] and [Delaware 211 — Get Help]. (delaware211.org)
• If you have a disability or a disabled child and transportation is blocking care or work, ask the ADRC to map every option (Paratransit, SCAT, NEMT, travel training, caregiver support). Contact at 1-800-223-9074 and learn more at [ADRC — DHSS] and [ADRC portal]. (dhss.delaware.gov)

Good luck — and take it one step at a time. The fastest wins usually come from booking NEMT early, grabbing a DART pass, and setting up Guaranteed Ride Home as your safety net.

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