Legal Help for Single Mothers in Ohio
Legal Help for Single Mothers in Ohio
Last updated: September 2025
This guide gives you fast, step‑by‑step help to solve urgent legal problems in Ohio. It links directly to the right office, form, or hotline so you can act today. Use the “If You Only Do 3 Things” list to move first, then scan the Quick Help box for numbers you’ll need next. For deeper help, jump to sections like protection orders, child support, eviction defense, utilities, and record‑sealing. You can also search plain‑language legal info on Ohio Legal Help and connect to your local legal aid through Legal Aid’s 1‑866‑LAW‑OHIO. (ohiolegalhelp.org)
If You Only Do 3 Things – Emergency Actions to Take
- Call a domestic violence advocate now: Use the 24/7 National Hotline at thehotline.org (1‑800‑799‑7233) and Ohio’s network via Ohio Domestic Violence Network for shelter, safety planning, and court help today. For LGBTQ+ survivors, call BRAVO at 1‑866‑862‑7286 for advocacy and safety planning. (ohiolegalhelp.org)
- Stop a shutoff today: Tell your utility you want Ohio’s “Special Reconnect Order.” Pay 175(plusupto175 (plus up to 36 reconnection fee) to prevent or restore electric/natural gas service, then set a payment plan. If medical risk exists, ask your doctor for the PUCO medical certificate to pause disconnection for 30 days. Keep PUCO’s consumer line 1‑800‑686‑7826 handy and check PIPP Plus eligibility at energyhelp.ohio.gov. (occ.ohio.gov)
- Apply for free legal help right now: Use Ohio Legal Help to find your county program and forms. Call your regional intake line: Cleveland Legal Aid 1‑888‑817‑3777, LASCO (Central/Southeast) 1‑888‑246‑4420, Cincinnati/Southwest 1‑800‑582‑2682, LAWO/ABLE (West/Northwest) 1‑888‑534‑1432 or Lucas County 419‑724‑0460. If rural, check the Ohio Justice Bus schedule for mobile clinics. (lasclev.org)
Quick Help Box — Numbers and Links to Keep Handy
- Protection order forms: Start and print from the Supreme Court of Ohio’s Protection Order page, then get county filing help at Ohio Legal Help. For a safety plan, call ODVN. (supremecourt.ohio.gov)
- Utilities and shutoffs: PUCO consumer line 1‑800‑686‑7826; details on the $175 Special Reconnect Order at OCC; apply for HEAP/PIPP at energyhelp.ohio.gov. (occ.ohio.gov)
- Child support case access: Manage your case in the ODJFS Child Support Portal with an OHID; use the Ohio Child Support Calculator for estimates. For local office lookups, start with your county CSEA via ODJFS links. (childsupport.ohio.gov)
- Language and ADA access in court: If you appear in court and need an interpreter, call the Supreme Court Language Services hotline at 1‑888‑317‑3177. Ask for large‑print forms or TTY accommodations. (supremecourt.ohio.gov)
- Victim compensation: Apply for help with medical bills, lost wages, and counseling through the Ohio Attorney General’s Victims Compensation; get referrals on the OVC Ohio page. (ohioattorneygeneral.gov)
Who to Call First for Free Legal Help in Ohio
Start with your region’s legal aid intake line. If lines are flooded, apply online and ask for call‑back options. For rural areas or transportation barriers, look for the Ohio Justice Bus calendar and brief‑advice clinics. You can also search plain‑language guides on Ohio Legal Help before you call to prepare your questions. (ohiojusticefoundation.org)
- Cleveland and Northeast counties: Apply with the Legal Aid Society of Cleveland online 24/7 or call 1‑888‑817‑3777; expect a scheduled call‑back or a call within 2 business days if you don’t schedule. They also host in‑person brief‑advice clinics. (lasclev.org)
- Central and Southeast Ohio: The former Legal Aid Society of Columbus is now Legal Aid of Southeast and Central Ohio (LASCO). Call 1‑888‑246‑4420 (Franklin & Madison call 614‑241‑2001; Delaware/Marion/Morrow/Union call 1‑888‑301‑2411; many SE counties call 844‑302‑1800). Apply online if phones are busy. (ohiolegalhelp.org)
- Cincinnati and Southwest Ohio: Call the Legal Aid Society of Greater Cincinnati and Legal Aid Society of Southwest Ohio via Legal Aid Line at 513‑241‑9400 or 1‑800‑582‑2682. They serve Hamilton, Butler, Warren, Clermont, Brown, Clinton, and Highland counties. (ohiolegalaids.org)
- Western and Northwestern Ohio: For LAWO/ABLE counties, apply at Legal Aid Line or call 1‑888‑534‑1432; Lucas County callers use 419‑724‑0460. ABLE also helps agricultural workers statewide. (legalaidline.org)
- Northeast inland corridor (Akron, Canton, Youngstown): Call Community Legal Aid, the HelpLine at 1‑800‑998‑9454; phone intake hours are posted online. (communitylegalaid.org)
- Statewide self‑help and referrals: Use Ohio Legal Help to match with forms and local resources; the Supreme Court Access to Justice page lists legal aid contact options and the Ohio Justice Bus. (ohiolegalhelp.org)
What to expect on intake: Be ready with your papers, deadlines, and income info. Many offices ask for a quick eligibility screen and may place you on hold or schedule a call‑back. If you cannot reach the line today, submit an online application and note any urgent hearing dates. For example, Cleveland Legal Aid says you can expect a call within two business days if you don’t schedule. Community Legal Aid posts intake hours and screens for urgency. (lasclev.org)
- What to do if this doesn’t work: Use a different intake route (another regional program, the Ohio Justice Bus, or a brief‑advice clinic), call 1‑866‑LAW‑OHIO, or request a lawyer referral from a bar referral service. If your case is criminal, contact your county Public Defender or court‑appointed counsel office. (supremecourt.ohio.gov)
Table — Ohio Legal Aid by Region (single moms’ most used lines)
| Region | Primary office | Counties | How to apply | Typical intake |
|---|---|---|---|---|
| Northeast (Cuyahoga, Lorain, Lake, Geauga, Ashtabula) | Legal Aid Society of Cleveland | 5 | Online + 1‑888‑817‑3777 | Call‑back in ~2 business days if not scheduled. (lasclev.org) |
| Central/Southeast | LASCO | 36 | 1‑888‑246‑4420; county lines vary | Morning hours have best availability. (ohiolegalhelp.org) |
| Southwest | Legal Aid (Cincinnati/Southwest) | 7 | 513‑241‑9400 / 1‑800‑582‑2682 | Weekdays 8:30–5:00. (ohiolegalaids.org) |
| West/Northwest | LAWO/ABLE via Legal Aid Line | 32 | 1‑888‑534‑1432; Lucas 419‑724‑0460 | Weekday phone intake; online 24/7. (legalaidline.org) |
| Akron/Canton/Youngstown corridor | Community Legal Aid | Multiple | 1‑800‑998‑9454 | Posted HelpLine hours. (communitylegalaid.org) |
How to Get a Civil Protection Order in Ohio Today
If you need a judge’s order to stay safe, you can file for a Civil Protection Order (CPO) at your county court. Download and complete the forms first, then get help from an advocate to file the same day if needed. Start with forms from the Supreme Court of Ohio CPO page and use Ohio Legal Help’s guides to prepare what to say and what to bring. (supremecourt.ohio.gov)
- Key forms to bring: Petition (Form 10.01‑D), Parenting Proceeding Affidavit if children are involved (Form 10.01‑F), and any evidence (texts, photos, medical notes). See full form list on the Supreme Court forms index and county‑specific instructions on Ohio Legal Help. (supremecourt.ohio.gov)
- Where to file: File at your county domestic relations or common pleas court. If you’re in Franklin County and need filing help, the Self‑Help Resource Center (375 S. High St., 16th Fl.; 614‑645‑7381) can help with forms and procedure, though it cannot give legal advice. Franklin County Self Help offers walk‑in hours. (municipalcourt.franklincountyohio.gov)
- Interpreter and ADA access: Tell the clerk you need an interpreter or accommodations. If you’re not provided one, call the Supreme Court Language Services line at 1‑888‑317‑3177 right away. Ask for large‑print forms or TTY assistance if needed. (supremecourt.ohio.gov)
- Safety and privacy: Consider the Safe at Home address‑confidentiality program through the Ohio Secretary of State to shield your address on public records. Application Assistants at domestic violence agencies can help enroll you. ODVN’s “Find Help” page lists local programs that can also accompany you to court. (ohiosos.gov)
- What to do if this doesn’t work: Ask the clerk for the soonest ex parte hearing and request a same‑day temporary order. Call ODVN for an advocate to attend. If staff cannot assist, call legal aid (see above) or the Ohio Justice Bus for a brief‑advice clinic near you. (ohiojusticefoundation.org)
Reality Check — Protection Orders
Processing time: Courts can set an ex parte hearing the day you file, but full hearings are often 7–10 days later. Bring witnesses if you have them. Use ODVN for safety planning and the Supreme Court forms for correct paperwork. (supremecourt.ohio.gov)
How to Stop Utility Shutoff in Ohio Today
Call your utility and say, “I want to use Ohio’s Special Reconnect Order.” Pay 175tostoporrestoreelectric/naturalgasserviceandupto175 to stop or restore electric/natural gas service and up to 36 for reconnection. You must also agree to an extended payment plan for the rest. See full rules on the Office of the Ohio Consumers’ Counsel, and call PUCO at 1‑800‑686‑PUCO (7826) if the utility won’t apply it. For help with the $175 payment, ask your Community Action agency about the Winter Crisis Program through energyhelp.ohio.gov. (occ.ohio.gov)
If anyone in your home has a serious health condition, ask your doctor to submit a 30‑day “medical certificate” to your electric, natural gas, or water utility to pause a shutoff. Use PUCO’s form and instructions via the OCC fact sheet and call PUCO if needed. Request PIPP Plus if your household income is at or below 175% of the federal poverty line; enroll at your Energy Assistance Provider listed on energyhelp.ohio.gov. (occ.ohio.gov)
- Expected timelines: Special Reconnect can work the same day if you can pay; Winter Crisis appointments may take days; Regular HEAP applications can take up to 12+ weeks to process, so always request a crisis appointment if you have a shutoff notice. Check timelines and income tables on OCC HEAP guidance. (occ.ohio.gov)
- Columbus water bill help (example): If your shutoff risk is water or sewer, call PUCO for guidance and ask about local hardship programs. Use OCC’s utility‑provided aid list to find Salvation Army or company‑funded grants that can bridge a crisis. (occ.ohio.gov)
- Cuyahoga County note: Step Forward (216‑480‑4327) serves countywide for crisis energy help, while CHN Housing Partners runs a call center (216‑600‑8108) and in Winter Crisis may serve select ZIP codes due to funding. Confirm current coverage before applying. Use numbers posted by Cleveland media and county notices as of late 2024–25. (cleveland19.com)
- What to do if this doesn’t work: Call PUCO and file a complaint if the utility refuses the Special Reconnect Order. Ask an advocate to call with you. Check PIPP Plus enrollment and request a reasonable payment plan. Use OCC’s payment plan guide and Apples‑to‑Apples to avoid bad supplier offers. (occ.ohio.gov)
Table — Emergency Utility Protections (what single moms use most)
| Program | What it does | Who qualifies | How to use it | Timeline |
|---|---|---|---|---|
| Special Reconnect Order | Pay 175(+upto175 (+ up to 36 fee) to restore or avoid disconnection; set payment plan. | Any residential customer of PUCO‑regulated electric/gas. | Call your utility and request it; one use per heating season. | Same day to a few days. (occ.ohio.gov) |
| 30‑Day Medical Certificate | Pauses disconnection or reconnects service within 21 days if medically unsafe. | Anyone with a qualifying medical condition in the home. | Doctor submits PUCO form to utility. | 30‑day hold; can be renewed per rules. (occ.ohio.gov) |
| PIPP Plus | Sets payment at 5% (gas) and 10% (electric) of household income. | Income ≤ 175% FPL with PUCO‑regulated service. | Apply via energyhelp.ohio.gov or local Energy Assistance Provider. | Enrollment + annual reverification. (occ.ohio.gov) |
| Winter/Summer Crisis | One‑time crisis payments for shutoff or extreme heat. | Income‑eligible households; rules vary yearly. | Schedule appointment with local provider. | Appointment‑based; funding limited. (occ.ohio.gov) |
Child Support: Start, Change, or Enforce Orders
Use the ODJFS Child Support Portal with an OHID to check payments, message your worker, upload docs, and update contact info. Download the Ohio Child Support Calculator to estimate orders before you file. For live help, call your county CSEA; for example, Cuyahoga CSEA is 216‑443‑5100, Mahoning CSEA is 330‑740‑2073, and many counties post local numbers on their Job & Family Services sites. (childsupport.ohio.gov)
- Start or modify orders: If both parents live in Ohio, you can open a case at your local CSEA and request establishment or review. If income or parenting time changed, file a motion to modify. Use the Supreme Court parenting‑time packet and check best‑interest factors in the Domestic Relations guide. (supremecourt.ohio.gov)
- Track and pay: The mobile app lets you view 24 months of history and pay by card or Venmo in many counties. If you don’t know your Web ID, call your CSEA or the statewide helpline at 1‑800‑686‑1556 for assistance. See app guidance and portal tips on the Cuyahoga CSEA site. (hhs.cuyahogacounty.gov)
- When you can’t reach anyone: Try early morning calls, and keep a log of dates and hold times. If weeks pass without help, contact your state representative’s office for constituent assistance, then request a formal review in writing at the CSEA counter. Use the ODJFS portal to message the agency. (childsupport.ohio.gov)
- What to do if this doesn’t work: Ask legal aid to help file a motion to modify or to enforce. For complicated interstate or safety issues, ask an advocate at ODVN about safe child‑exchange plans and court safety measures. If you need interpreter services, contact Supreme Court Language Services. (supremecourt.ohio.gov)
Table — Child Support Quick Facts
| Topic | Where to do it | Notes |
|---|---|---|
| Open a case | County CSEA via the ODJFS portal | Bring income proof, child info, and SSNs. (childsupport.ohio.gov) |
| Modify an order | File motion; see Supreme Court forms | Use the calculator first. (supremecourt.ohio.gov) |
| Estimate support | Ohio Calculator | Works for most cases under $336,000 combined income. (ohiochildsupportcalculator.ohio.gov) |
| Get records & pay | App/portal via CSEA | App shows 24 months; portal messaging available. (hhs.cuyahogacounty.gov) |
Eviction Defense and Housing Help
If you get an eviction notice, act the same day. In Cleveland, families with minor children and low income may qualify for a free lawyer through the city’s Right to Counsel program. Call Legal Aid Society of Cleveland at 216‑861‑5835 or apply via FreeEvictionHelp.org. Cleveland City Council continues to fund the program, and Legal Aid attorneys handle cases in Housing Court. (freeevictionhelp.org)
In Franklin County, the Municipal Court Self‑Help Center provides walk‑in guidance, forms, and live chat. Check the Eviction Court page for hearing room and interpreter requests. Statewide eviction resources are collected by the Supreme Court “Are You Facing Eviction?” page. (municipalcourt.franklincountyohio.gov)
- What to do if this doesn’t work: Ask the judge for a one‑week continuance to find counsel; file an Answer if possible; and escrow rent if repairs are severe (use court forms). Call legal aid again, and check Ohio Legal Help for county rent aid and defense guides. (ohiolegalhelp.org)
Public Benefits Appeals (SNAP, Cash, Medicaid, Child Care)
File and manage benefits at benefits.ohio.gov using an OHID. For phone help, call 1‑844‑640‑OHIO (6446). Ask for virtual hold, keep your call log, and upload documents through the portal as soon as you can. If your case is urgent, tell the agent you need an expedited SNAP decision and request a state hearing if denied. The Cuyahoga JFS page explains phone tips and portal support. (ssp.benefits.ohio.gov)
- What to do if this doesn’t work: Ask legal aid for help with a state hearing request and emergency aid. Use Ohio Legal Help for appeal steps and deadlines. If you face a hearing in court while unrepresented, seek a brief‑advice clinic via the Ohio Justice Bus. (ohiolegalhelp.org)
Criminal Cases and Record‑Sealing
If you face criminal charges, ask the judge for a public defender at your first hearing. Parents in abuse/neglect/dependency cases have a right to counsel; courts must advise you of this right and can appoint a lawyer if you qualify. See R.C. 2151.352 and contact your county Public Defender for interview hours. For Cuyahoga, see the Public Defender’s office. (codes.ohio.gov)
To clear old records, use Ohio Legal Help’s record‑sealing guide and check current waiting periods and ineligible offenses. Recent changes to R.C. 2953.32 take effect September 30, 2025; confirm with legal aid before filing. (ohiolegalhelp.org)
- What to do if this doesn’t work: Ask legal aid for a re‑entry clinic date or check local law school clinics (e.g., Case Western Reserve Law clinics for trafficking survivors) and the Ohio Justice Bus for record‑sealing clinics. (case.edu)
Local Organizations, Charities, and Support
- Domestic violence: Call ODVN for local shelters and court advocacy. If you need address privacy, ask about Safe at Home through the Secretary of State. LGBTQ+ survivors can reach BRAVO by phone, text, or chat. (ohiolegalhelp.org)
- Immigration legal: Contact Catholic Charities Immigration Legal Services in Cleveland (216‑939‑3769) or CRIS Legal in Columbus. Legal aid also assists immigrants in certain matters (e.g., ABLE’s farmworker/immigrant programs). (ccdocle.org)
- Senior or disability rights: For disability discrimination, special education, or abuse/neglect concerns, contact Disability Rights Ohio at 1‑800‑282‑9181. Legal aid may prioritize seniors and people with disabilities for housing and benefits issues. (disabilityrightsohio.org)
- Veterans: Start with your county Veterans Service Commission for emergency help and referrals, and ask your local VA about free legal clinics via the Veterans Justice Outreach program. The Ohio Attorney General’s Military & Veterans page lists identity theft, consumer help, and legal links. (va.gov)
- Victim compensation: File with the Ohio Attorney General’s Victim Compensation program; your local prosecutor’s victim services and OVC state page can answer questions. (ohioattorneygeneral.gov)
- What to do if this doesn’t work: Ask legal aid for a social‑worker referral or call 2‑1‑1 for community resources. If phone lines are jammed, try the organization’s web intake or email on its contact page (e.g., DRO intake form). (disabilityrightsohio.org)
Diverse Communities: Targeted Help and Access
- LGBTQ+ single mothers: Use BRAVO for safety planning, court advocacy, and reporting. For name and gender marker updates, join Equitas Health Legal Clinics (virtual, monthly; waitlist common) or Equality Ohio’s Legal Clinic. Ask courts for interpreter/ADA services; call Supreme Court Language Services if needed. (bravo.equitashealth.org)
- Single mothers with disabilities or disabled children: Call Disability Rights Ohio for school IEP disputes, discrimination, accessibility, or benefits barriers. Bring medical documentation and request reasonable accommodations. If you need large‑print forms or TTY, tell the court, and reach Language Services for interpreters. (disabilityrightsohio.org)
- Veteran single mothers: Contact your County Veterans Service Office for emergency rent, utilities, and claims help, then ask the VA about legal clinics via Veterans Justice Outreach. For consumer scams, the Ohio Attorney General’s military/veterans page lists direct assistance. (va.gov)
- Immigrant and refugee single moms: For VAWA self‑petitions, U‑ or T‑visas, and work authorization, contact CRIS Legal in Columbus or Catholic Charities Immigration Legal Services in Cleveland. Ask legal aid about language access and interpreters under Title VI; courts must provide interpreters at no cost. (ohiolegalhelp.org)
- Tribal members living in Ohio: Ohio has no federally recognized tribes in‑state, but members of federally recognized tribes can contact the BIA Eastern Region for assistance and referrals. For cultural resource issues, Ohio museums coordinate NAGPRA repatriations in consultation with affiliated tribes (see federal notices via Ohio History Connection/NPS). (bia.gov)
- Rural single moms with limited access: Use the Ohio Justice Bus for brief‑advice clinics and Wi‑Fi access. Ask for phone appointments with legal aid and use Ohio Legal Help to print forms at a library. (ohiojusticefoundation.org)
- Single fathers and kin caregivers: Legal aid serves eligible parents regardless of gender. Use Supreme Court parenting‑time forms to adjust schedules and Ohio Legal Help for kinship care resources. (supremecourt.ohio.gov)
- Language access: Courts must provide interpreters at no charge; call Supreme Court Language Services at 1‑888‑317‑3177 if services are not arranged. Ask agencies for translated forms and “Call for large‑print applications” if needed. (supremecourt.ohio.gov)
Resources by Region (examples and local variations)
- Cleveland/Cuyahoga County: Call Legal Aid Society of Cleveland 1‑888‑817‑3777; Right to Counsel for families through FreeEvictionHelp.org; energy help via Step Forward and CHN (216‑600‑8108 per 2024–25 update reported by media). Use the Cuyahoga CSEA portal for child support questions. (lasclev.org)
- Columbus/Franklin County: Apply at LASCO 1‑888‑246‑4420; walk into the Self‑Help Center for forms and chat; check the court’s Eviction Court page. For benefits, call 1‑844‑640‑6446 or use benefits.ohio.gov. (ohiolegalhelp.org)
- Cincinnati/Hamilton County: Use Legal Aid (Cincinnati/Southwest) 513‑241‑9400/1‑800‑582‑2682; ask for help with domestic relations and housing. Veterans can connect through the Cincinnati VA’s Veterans Justice Outreach. (ohiolegalaids.org)
- Dayton/Montgomery County: Call Legal Aid Line 1‑888‑534‑1432 for LAWO/ABLE; utilities support includes AES’s hardship fund listed on OCC’s utility assistance page. (legalaidline.org)
- Toledo/Lucas County: Call Legal Aid Line 419‑724‑0460; LAWO/ABLE handle housing, family law, and benefits. For court access, request interpreters via Language Services. (legalaidline.org)
- Akron/Canton/Youngstown corridor: Use Community Legal Aid 1‑800‑998‑9454; check the site for clinic dates and intake hours. (communitylegalaid.org)
Court Costs, Fee Waivers, and Interpreters
If you can’t afford filing fees, file an “affidavit of indigency” so the clerk accepts your case without an advance deposit. Ohio law says indigent litigants qualify when income is at or below 187.5% of the poverty guidelines and liquid assets don’t cover monthly expenses. Use the statewide Poverty Affidavit tool and cite R.C. 2323.311. Ask your clerk how your county processes fee waivers. (ohiolegalhelp.org)
Need language help? Courts must provide interpreters at no cost. If you’re not assigned one, call the Supreme Court Language Services line at 1‑888‑317‑3177 and request immediate assistance. Ask for TTY or large‑print forms where needed. (supremecourt.ohio.gov)
- What to do if this doesn’t work: Ask to speak to the court ADA coordinator or interpreter scheduler. If your request is denied, ask legal aid to help you file a motion or complaint to ensure access. Use Ohio Legal Help for step‑by‑step filing guides. (ohiolegalhelp.org)
Common Mistakes to Avoid
- Missing a deadline: Don’t wait for a callback if you have a court date—file an Answer or ask for a continuance using forms from Ohio Legal Help or your court’s Self‑Help Center. (municipalcourt.franklincountyohio.gov)
- Not asking for Special Reconnect: In winter, paying $175 can stop a shutoff even if you owe more. Ask for the order by name and verify it was applied. See OCC’s SRO fact sheet. (occ.ohio.gov)
- Skipping interpreter/ADA requests: Courts must provide interpreters and reasonable accommodations. Call Language Services early. (supremecourt.ohio.gov)
- Sending incomplete benefit documents: Upload all required pay stubs, ID, and proof of rent/child care when you apply at benefits.ohio.gov; keep confirmation numbers. (ssp.benefits.ohio.gov)
- Relying only on phone lines: If phones are jammed, apply online for LAS Cleveland or LASCO, then visit a brief‑advice clinic or the Justice Bus. (lasclev.org)
Quick Reference Cheat Sheet
| Need | First action | Backup |
|---|---|---|
| Protection Order | Print forms from Supreme Court DV page; call ODVN. | Ask court for interpreter via Language Services. (supremecourt.ohio.gov) |
| Eviction | Call legal aid; Franklin County residents go to Self‑Help; Cleveland families try FreeEvictionHelp.org. | Ask judge for 1‑week continuance. (municipalcourt.franklincountyohio.gov) |
| Shutoff | Request Special Reconnect; apply at energyhelp.ohio.gov. | File PUCO complaint if refused. (occ.ohio.gov) |
| Child Support | Log into ODJFS portal; use Calculator. | Call county CSEA. (childsupport.ohio.gov) |
| Free Lawyer | See Ohio Legal Help; call your regional intake line. | Check Ohio Justice Bus. (ohiolegalhelp.org) |
Application Checklist (print or screenshot)
- Photo ID: Driver’s license, state ID, or other photo ID for you.
- Proof of address: Lease, utility bill, or letter with your name and address.
- Court papers: Summons, complaint, motion, or notice with hearing date/time.
- Income proof: Last 30 days of pay stubs; child support receipts; benefits letters.
- Expenses: Rent receipt/lease, childcare invoices, medical bills, and utilities.
- Evidence: Photos, texts, call logs, police reports, medical notes for your case.
- Safety needs: Ask about Safe at Home if privacy is needed; request interpreter/ADA on first contact via Language Services. (ohiosos.gov)
If Your Application Gets Denied (legal aid, benefits, or utilities)
- Legal aid: Ask for reasons and re‑apply with more documentation. Try another regional office if conflict‑free, a brief‑advice clinic, or the Ohio Justice Bus. Use Ohio Legal Help to draft or print forms while you wait. (ohiolegalhelp.org)
- SNAP/Medicaid/TANF: Request a state hearing by the deadline on your notice. Upload missing documents in the Ohio Benefits portal and keep copies. If hold times block you, keep a call log and ask your county JFS supervisor for escalation. (ssp.benefits.ohio.gov)
- Utilities: If told “no” to Special Reconnect or a medical hold, ask for a supervisor and call PUCO 1‑800‑686‑7826. Ask your Energy Assistance Provider to confirm your PIPP or crisis appointment in writing. See OCC SRO guide. (occ.ohio.gov)
Tables You Can Use Fast
Table — Which Office Helps Which Issue (fast match)
| Issue | Best first call | Backup |
|---|---|---|
| Protection orders, safety planning | ODVN | Legal Aid (ohiolegalhelp.org) |
| Eviction defense | Local Legal Aid | Court Self‑Help Center (ohiolegalhelp.org) |
| Utilities shutoff | OCC SRO page | PUCO consumer line (occ.ohio.gov) |
| Child support | ODJFS portal | County CSEA (childsupport.ohio.gov) |
| Name/gender marker changes | Equitas Legal Clinics | Equality Ohio Legal Clinic (equitashealth.com) |
Table — Expected Wait Times (these are typical, not guaranteed)
| Service | Typical timeline |
|---|---|
| Legal aid call‑back (Cleveland online intake) | Within 2 business days if you don’t schedule; often faster if you do. Apply online. (lasclev.org) |
| HEAP regular application | 12+ weeks to process; use crisis appointment to avoid shutoff. OCC HEAP. (occ.ohio.gov) |
| Special Reconnect | Same day to a few days after $175 payment and plan setup. OCC SRO. (occ.ohio.gov) |
| Child support portal access | Set up OHID in ~5–10 minutes; app gives 24‑month history. ODJFS portal. (childsupport.ohio.gov) |
Table — County‑Specific Differences You Should Know
| County/City | Program difference |
|---|---|
| Cleveland (Cuyahoga) | Right to Counsel for low‑income families with kids—contact Legal Aid or FreeEvictionHelp.org; Winter Crisis handled by Step Forward countywide and CHN’s limited ZIPs per 2024–25 updates; confirm by phone. (freeevictionhelp.org) |
| Franklin County | Walk‑in Self‑Help Resource Center; eviction resources and interpreter requests on court site. (municipalcourt.franklincountyohio.gov) |
| Southwest (Hamilton/Butler) | Central intake at Legal Aid (Cincinnati/Southwest); VA legal access via VJO. (ohiolegalaids.org) |
FAQs (Ohio‑specific)
- How do I file a Civil Protection Order if I can’t get time off work: Use the Supreme Court forms, ask a local advocate from ODVN to help you complete and file, and request an ex parte hearing the same day. If language is a barrier, call Language Services for interpreter help. (supremecourt.ohio.gov)
- Can I keep my home address off public records: Yes—apply to the Safe at Home address‑confidentiality program through a trained Application Assistant at a DV agency. It protects records such as voter registration and can be used in custody cases. (ohiosos.gov)
- What if my landlord files an eviction and I can’t find a lawyer: Ask the court for a one‑week continuance, file an Answer, and check Ohio Legal Help for forms. In Cleveland, families should call FreeEvictionHelp.org to see if Right to Counsel applies. (freeevictionhelp.org)
- How do I lower a child support order after losing hours at work: Run the Ohio Child Support Calculator and file a motion to modify using Supreme Court forms. Message your CSEA through the ODJFS portal. (ohiochildsupportcalculator.ohio.gov)
- How do I stop a winter gas or electric shutoff: Ask for the Special Reconnect Order (175+upto175 + up to 36 reconnection) and set a payment plan. If medically unsafe, file a medical certificate. See OCC’s SRO and OCC’s medical certificate guide. (occ.ohio.gov)
- How do I get an interpreter for court: Tell the clerk and, if not provided, call Supreme Court Language Services at 1‑888‑317‑3177. The court cannot charge you for interpreter services. (supremecourt.ohio.gov)
- I need legal help in a rural county without transportation: Check the Ohio Justice Bus schedule, then apply by phone with regional legal aid using Ohio Legal Help to find contacts. (ohiojusticefoundation.org)
- How do I get crime victim compensation: Apply online with the Ohio Attorney General’s Victim Compensation program. If you appeal, the Ohio Court of Claims has forms and explains fees and waivers. (ohioattorneygeneral.gov)
- Are there free name/gender change clinics: Yes—register for Equitas Health’s Name & Gender Marker Clinics or request help from Equality Ohio Legal Clinic. Expect waitlists; DIY guides are posted online. (equitashealth.com)
- Where can I find a private attorney if legal aid can’t help: Use the Supreme Court’s list of lawyer referral services or your local bar’s referral line. Ask for sliding‑fee or payment‑plan options. (supremecourt.ohio.gov)
Spanish Summary — Resumen en Español (traducción generada con herramientas de IA)
Qué hacer ahora: Si corre peligro, llame al 911. Para órdenes de protección, descargue formularios del Tribunal Supremo de Ohio y busque apoyo en ODVN. Para detener un corte de luz o gas, pida a su compañía la “Special Reconnect Order” de $175 y consulte energyhelp.ohio.gov para PIPP Plus/HEAP. Para ayuda legal gratuita, use Ohio Legal Help y llame a la oficina regional (Cleveland 1‑888‑817‑3777; Centro/Suroriente 1‑888‑246‑4420; Cincinnati/Suroeste 1‑800‑582‑2682; Oeste/Noroeste 1‑888‑534‑1432). Para manutención infantil, use el Portal de ODJFS y la Calculadora. Intérpretes gratuitos están disponibles; llame a Language Services al 1‑888‑317‑3177. (supremecourt.ohio.gov)
About This Guide
Compiled by the ASingleMother.org Editorial Team.
This guide uses official sources including:
- Ohio Legal Help — statewide plain‑language legal info and referrals. (ohiolegalhelp.org)
- Supreme Court of Ohio — protection order forms, access to justice resources, and language services. (supremecourt.ohio.gov)
- Office of the Ohio Consumers’ Counsel — Special Reconnect Order and energy help. (occ.ohio.gov)
- Public Utilities Commission of Ohio — consumer hotline and complaint process. (occ.ohio.gov)
- Ohio Department of Job and Family Services — Child Support Portal and tools. (childsupport.ohio.gov)
- Ohio Attorney General — Victim compensation and resources. (ohioattorneygeneral.gov)
- Ohio Justice Foundation / Ohio Justice Bus — mobile legal clinics across Ohio. (ohiojusticefoundation.org)
Last verified September 2025, next review January 2026.
Disclaimer
This guide is for general information only. It is not legal advice. Programs change, funding runs out, and local practices vary by county. Always confirm current eligibility, hours, and availability with the program or court before you apply. If you are in danger, call 911. For confidential safety planning, contact ODVN or the National DV Hotline. Please note: despite our careful verification, errors can occur — email info@asinglemother.org with corrections and we will respond within 72 hours.
Learn more:
- Need legal information, forms or a lawyer? | Ohio Legal Help
- Ohio Domestic Violence Network | Ohio Legal Help
- Special Reconnect Order | Office of the Ohio Consumers’ Counsel
- Contact Us – Legal Aid Society of Cleveland
- Domestic Violence Protection Order Forms » Supreme Court of Ohio
- Contact Us | Office of the Ohio Consumers’ Counsel
- ODJFS | Child Support Customer Service Portal
- Language Services Section » Supreme Court of Ohio
- Apply for Victims Compensation – Ohio Attorney General Dave Yost
- Ohio Justice Bus – Ohio Access to Justice Foundation
- Apply For Free Legal Aid – Legal Aid Society of Cleveland
- Legal Aid of Southeast and Central Ohio | Ohio Legal Help
- LAS of Cincinnati and LAS of Southwest Ohio
- Apply For Legal Help | Legal Aid Line
- Legal Aid Helpline | Community Legal Aid
- Lawyer Referral & Information Services/Prepaid Legal Plans » Supreme Court of Ohio
- All Forms » Supreme Court of Ohio
- Franklin County Municipal Court – Franklin County Municipal Court | Departments and Services – Self Help Center
- Office Initiatives – Ohio Secretary of State
- 30-Day Medical Certificate | Office of the Ohio Consumers’ Counsel
- Home Energy Assistance Program (HEAP) and Winter Crisis Program | Office of the Ohio Consumers’ Counsel
- Utility-Provided Assistance Programs | Office of the Ohio Consumers’ Counsel
- Ohio’s HEAP Winter Crisis Program now accepting applicants
- Percentage of Income Payment Plan (PIPP Plus) | Office of the Ohio Consumers’ Counsel
- Domestic Relations and Juvenile Standardized Forms: » Supreme Court of Ohio
- Child Support Mobile App
- Ohio Child Support Calculator – Home Page
- Child Support Web Portal
- Right to Counsel – Cleveland – Right to Counsel – Cleveland
- Help Desk/Contact Us
- Section 2151.352 – Ohio Revised Code | Ohio Laws
- How to seal a criminal record | Ohio Legal Help
- Law Clinic | School of Law | Case Western Reserve University
- Immigration Legal Services | Catholic Charities Diocese of Cleveland
- Disability Rights Ohio – Contact Us
- Veterans Justice Outreach | VA Cincinnati Health Care | Veterans Affairs
- Disability Rights Ohio – Get Help Now
- About – Bravo
- Community Refugee and Immigration Services (CRIS) | Ohio Legal Help
- Contact the Eastern Region | Indian Affairs
- Poverty Affidavit Form Assistant | Ohio Legal Help
- https://equitashealth.com/our-services/gender-affirming-care/legal-clinics/
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