Last updated: July 16, 2026
Bottom line
Wyoming’s Low Income Energy Assistance Program, called LIEAP, is closed for the 2025–2026 heating season. The Wyoming Department of Family Services says applications for the 2026–2027 season are expected to open in early fall 2026.
Do not wait for fall if you have a shutoff notice, no fuel, or no working heat. Call the utility or fuel vendor, contact Wyoming 211, ask about Energy Share and local charity funds, and file a complaint with the Wyoming Public Service Commission when a regulated utility may not be following its rules.
The state energy assistance page also confirms that the Weatherization Assistance Program remains open year-round. Weatherization does not pay an overdue bill, but it may reduce future heating costs.
For a broader explanation of heating and utility programs, see ASMOM’s national utility guide. The Wyoming help guide covers food, health care, housing, child care, and other costs.
If service is off or shutoff is close
Act the same day. Utility funds may take longer than the time left on a shutoff notice.
- Call the utility or fuel vendor. Ask for a payment arrangement, the smallest amount needed to stop shutoff, and any medical or hardship protection.
- Call Wyoming 211. Dial 211 or 1-888-425-7138, or text your ZIP code to 898211. Live help is available Monday through Friday from 8 a.m. to 5 p.m., and the online directory is available anytime.
- Contact the Public Service Commission. Call 307-777-7427 or 888-570-9905 if you have a question or complaint about a regulated utility.
- Ask about last-resort aid. Energy Share, local Salvation Army offices, Community Action agencies, and county groups may have limited funds.
- Use emergency services safely. Leave the home and call 911 or the utility emergency number if you smell gas. Never heat a home with a stove, charcoal grill, outdoor heater, or generator.
If the utility problem is part of a larger crisis, use ASMOM’s Wyoming emergency guide.
Where to start
Past-due heating bill
Call the vendor, then ask Wyoming 211 about Energy Share, local utility funds, and county help.
Next winter’s heating costs
Watch the official LIEAP page and prepare your documents before applications reopen in early fall.
High bills every winter
Apply for Weatherization now. Renters, homeowners, and some permanently parked mobile homes or campers may qualify.
Landlord controls the heat
Report the problem to the landlord in writing and contact legal aid before withholding rent or paying a landlord’s bill.
If high housing costs are causing the problem, check ASMOM’s Wyoming housing guide. Food benefits may also leave more money for utilities; see the Wyoming SNAP guide.
Quick reference
| Problem | Best first step | What to ask | Reality check |
|---|---|---|---|
| Winter heating help | LIEAP when applications reopen | Seasonal benefit and crisis help | The current heating-season application is closed. |
| Shutoff or no fuel now | Utility, 211, and Energy Share | Payment plan, hold, local funds, medical protection | Local funds can be limited or unavailable. |
| High bills every winter | Weatherization | Insulation, air sealing, and heating-system work | Approval does not mean work starts immediately. |
| Utility rule dispute | Wyoming PSC | Complaint, notice rules, and regulated-utility coverage | Not every co-op, city utility, or fuel vendor is handled the same way. |
| Water bill | City or water provider | Payment plan, local hardship fund, or leak adjustment | There is no single open statewide water program. |
| Phone or internet | Federal Lifeline | Monthly discount and participating provider | Only one Lifeline benefit is allowed per household. |
Wyoming LIEAP for winter heating bills
Wyoming LIEAP pays part of an eligible household’s main winter heating cost. The benefit may apply to natural gas, electricity when it is the main heat source, propane, coal, wood, pellets, or another approved fuel.
The official LIEAP page says the payment goes to the utility or fuel vendor. It is not cash for rent, food, child care, or another bill.
Current status
The 2025–2026 application period ended April 30, 2026. DFS says the 2026–2027 season will open in early fall 2026. A new application is required each heating season.
Do not use last season’s income chart to decide whether you will qualify next season. Wyoming used an income limit of up to 60% of state median income for the last season, but future limits and benefit amounts may change.
Who may qualify
LIEAP is for Wyoming households that meet the season’s income and program rules. Renters and homeowners can apply. DFS also says people living in a permanently parked RV, fifth wheel, or camper may qualify when it has a physical address and other rules are met.
Priority is given to households with a person age 60 or older, a person with a disability, or a child age 5 or younger. Priority does not promise approval or a specific payment.
What crisis help can cover
During the open heating season, approved LIEAP households may be considered for crisis help involving a shutoff notice, utility deposit, loss of fuel, or a broken furnace. Crisis help is tied to program rules, available funding, and the heating season.
How to prepare
Call 1-800-246-4221 or email lieapinfo@wyo.gov for current information. The online LIEAP application portal is also used for Weatherization. Check the official page before starting because seasonal heating intake is closed.
Weatherization can lower future bills
The Wyoming Weatherization Assistance Program is open year-round. It provides approved energy improvements at no cost to eligible households. Both renters and homeowners may qualify.
The Weatherization program may provide insulation, air sealing, heating-system measures, smoke or carbon-monoxide alarms, and health and safety checks. Work depends on an energy assessment and program rules.
Weatherization is not a same-day shutoff solution. Providers use a priority system, and approval does not guarantee that work will be completed that year. A home generally cannot be weatherized again until 15 years have passed since the earlier work.
Which provider serves your county
| Provider | Service area | Main phone |
|---|---|---|
| Council of Community Services | Campbell, Crook, Johnson, Sheridan, and Weston counties | 307-686-2730 |
| Wyoming Weatherization Services | The other 18 Wyoming counties | 307-347-2200 |
Crews are often working at job sites, so you may need to leave a message. If you rent, the property owner may need to sign forms or approve work.
Wyoming utility shutoff rules
Wyoming does not have a blanket winter ban that stops every utility shutoff. The rules give residential customers notice and some added protections, but customers still need to contact the company and make arrangements.
Notice before shutoff
Wyoming’s regulated-utility rule generally requires at least seven calendar days of notice before residential service is disconnected for nonpayment or a rule violation. From November 1 through April 30, the utility should also try to make personal contact before shutoff.
Medical protection
The rule includes a temporary protection when a health care provider gives written verification that shutting off service would seriously endanger someone in the home. Ask the utility which form or statement it needs and how long the protection lasts.
Which utilities are covered
The Wyoming Public Service Commission regulates many electric and natural-gas utilities, but municipal systems, rural cooperatives, propane vendors, and landlord-provided utilities may follow different rules. Use the PSC rules page or ask the commission whether it handles your provider.
The PSC complaint page lists 307-777-7427, toll-free 888-570-9905, and wpsc_complaints@wyo.gov. Keep the notice, account number, payment history, and call notes.
Rental housing warning
If the landlord is responsible for heat or utilities, report the problem in writing and get legal advice before withholding rent, paying a landlord’s bill, or moving. ASMOM’s Wyoming legal guide lists civil legal-aid paths.
Local and utility-company assistance
Local assistance is often the main option while LIEAP is closed. Programs may require a shutoff notice, proof of income, a payment pledge from another agency, or proof that you tried other resources first.
Wyoming 211
Wyoming 211 connects residents with utility payment help, deposits, food, rent, transportation, legal help, and other services. Call 211 or 1-888-425-7138, text your ZIP code to 898211, or use the online resource search.
Energy Share of Wyoming
Energy Share is a private nonprofit for energy emergencies when other resources are not available. It may help with electric, natural-gas, or propane bills after screening. Assistance depends on local administration, hardship facts, and available donations.
Rocky Mountain Power’s bill assistance page links Wyoming customers to Energy Share and payment options. Call the company before the shutoff date and ask what arrangement is available for your account.
Black Hills Energy
The Wyoming assistance page points customers to LIEAP and company resources. Black Hills Cares may help eligible residential customers with bills or emergency energy costs when funding and local screening rules allow.
Enbridge Gas
Enbridge’s Wyoming billing-help page tells customers to check state assistance and Wyoming 211. Ask Enbridge about payment arrangements and any supplemental program that applies to Wyoming customers.
ASMOM’s Wyoming community guide lists more local organizations. Community Action agencies may also help with applications and basic needs; see the Community Action guide.
Water and sewer bill help
Wyoming does not have one statewide water-bill program that works like LIEAP. Water and sewer assistance is usually handled by the city, water district, county charity, or local nonprofit.
Call the provider before shutoff and ask about a payment plan, hardship fund, leak adjustment, deposit help, and the exact amount needed to keep service on. Then search Wyoming 211 for water-service payment assistance.
If water is included in rent or the landlord controls the account, keep written records and contact legal aid if shutoff affects the rental. Housing help may also be available through ASMOM’s Wyoming housing guide linked above.
Phone and internet bill help
Federal Lifeline can lower the monthly cost of qualifying phone, internet, or bundled service. The FCC Lifeline page explains the program, while the official application system is run by the Universal Service Administrative Company.
A household may qualify through income or participation in SNAP, Medicaid, Supplemental Security Income, Federal Public Housing Assistance, Veterans Pension, or certain Tribal programs. Only one Lifeline benefit is allowed per household.
The standard discount can be up to $9.25 per month, with a higher amount on qualifying Tribal lands. Provider participation and service plans vary. ASMOM’s phone and internet guide explains the application steps.
Documents and information to gather
Do not delay an urgent call while looking for every paper. Start with the bill and shutoff notice, then ask the program what else it needs. ASMOM’s document checklist can help you organize applications.
| Item | Why it helps | Practical note |
|---|---|---|
| Utility or fuel bill | Shows the provider, account, service address, and balance | Photograph every page. |
| Shutoff or reconnect notice | Shows the urgent date and required amount | Tell every agency the exact date. |
| Household identity | Programs may verify each household member | Ask about alternatives when an ID is missing. |
| Income proof | Used to decide program eligibility | Gather recent pay stubs, benefits, support, or zero-income proof. |
| Rental verification | May show who pays for heat and utilities | A landlord signature may be required for Weatherization. |
| Medical statement | May support temporary shutoff protection | Ask the utility for its exact form. |
Common mistakes to avoid
- Trying to file a closed seasonal application: LIEAP is closed until early fall, but Weatherization remains open.
- Waiting until shutoff day: Call as soon as the notice arrives.
- Assuming LIEAP pays every utility: It applies to the household’s main heating source during the heating season.
- Missing document requests: Incomplete files are a common cause of delay.
- Paying before approval: Charity pledges and program payments may require advance screening.
- Using unsafe heat: Stoves, grills, and indoor generators can cause fire or carbon-monoxide poisoning.
- Paying a scammer: Call the number printed on the bill instead of a number given by a threatening caller.
If help is denied, delayed, or unavailable
Ask for the decision and reason in writing. A LIEAP denial may involve a closed season, missing verification, income, household rules, or an incomplete application.
The current Wyoming program materials say applicants should request a review promptly after a denial. Follow the deadline and instructions on the notice. Keep the original notice, uploaded documents, screenshots, emails, and call dates.
Call LIEAP at 1-800-246-4221 if you think proof was missed or your income changed. For a broader DFS case complaint, the DFS complaint page lists the department’s complaint-resolution contact.
For a utility dispute, file a complaint with the PSC. For a landlord, eviction, or unsafe-housing issue, contact Legal Aid of Wyoming. ASMOM’s benefits problem guide can help you track notices and deadlines.
Backup options when utility help is not enough
Utility assistance works best when other household costs are reduced too.
- Apply for food benefits through the Wyoming SNAP guide linked above.
- Check Wyoming TANF help if your family has very low income.
- Use Wyoming child care help if care costs block work or training.
- Review Wyoming health coverage if medical costs are taking money needed for utilities.
- Use the disability help guide when medical equipment or disability needs raise energy use.
- Ask the utility about budget billing, due-date changes, and energy-saving programs.
Phone scripts you can use
Calling the utility
“I have a shutoff notice dated [date]. I cannot pay the full balance. What payment arrangement, medical protection, hardship program, or outside pledge can keep or restore service?”
Calling Wyoming 211
“I live in ZIP code [ZIP] and need help with [electric, gas, propane, water, or another utility]. I have a shutoff date of [date]. Which programs serve my county right now?”
Calling LIEAP or Weatherization
“I understand seasonal heating assistance is closed. When will the next application open, what documents should I prepare, and can I apply for Weatherization now?”
Calling the Public Service Commission
“My utility is [company]. I received notice on [date] and tried to make an arrangement. Can you tell me whether the PSC regulates this provider and how to file a complaint?”
Resumen en español
El programa LIEAP de Wyoming está cerrado para la temporada 2025–2026. El estado espera abrir solicitudes para 2026–2027 a principios del otoño de 2026. El programa de climatización sigue abierto durante todo el año.
Si tiene un aviso de corte o no tiene calefacción, llame primero a la compañía. Después llame al 211 o al 1-888-425-7138, o mande su código postal al 898211. Para una queja sobre una compañía regulada, llame a la Comisión de Servicios Públicos al 307-777-7427 o 888-570-9905.
Pida un plan de pago, protección médica si alguien está en riesgo, ayuda de Energy Share y programas locales. No use una estufa, parrilla o generador para calentar la casa.
FAQ
Is Wyoming LIEAP open now?
No. Wyoming says the 2025–2026 heating-season application is closed. Applications for the 2026–2027 season are expected to open in early fall 2026.
Can I apply for Weatherization now?
Yes. Wyoming accepts Weatherization applications year-round. Renters and homeowners may qualify, but approval does not guarantee that work will start that year.
Does Wyoming stop all winter shutoffs?
No. Wyoming does not have a full winter shutoff ban. Regulated utilities must follow notice and contact rules, and temporary medical protection may apply with written health care verification.
Can LIEAP pay my entire utility bill?
No. LIEAP pays part of the eligible household’s main winter heating cost. The amount depends on program rules, energy need, income, household size, fuel type, and funding.
Who should I call for immediate utility help?
Call the utility first. Then call Wyoming 211 at 211 or 1-888-425-7138. Ask about Energy Share, local charities, payment plans, and county programs.
Is there help for phone or internet bills?
Yes. Eligible households may receive the federal Lifeline discount for qualifying phone, internet, or bundled service. Only one Lifeline benefit is allowed per household.
Last updated: July 16, 2026. Next review: October 16, 2026.
About this guide
This guide uses official federal, state, local, and other high-trust nonprofit and community sources mentioned in the article.
A Single Mother is independent and is not a government agency, benefits office, lender, law firm, medical provider, or tax advisor.
Program rules, funding, local availability, and eligibility can change. Always confirm details with the official program before you apply or make decisions.
Verification: Last verified July 16, 2026, next review October 16, 2026.
Corrections: If you see something wrong or outdated, email suggestions@asinglemother.org.
Disclaimer: This article is for general information only. It is not legal, financial, medical, tax, immigration, disability, safety, or government-agency advice.