Mental Health Resources for Single Mothers in New Mexico
New Mexico Mental Health Resources for Single Mothers: The No‑Fluff 2025 Guide
Last updated: September 2025
If you’re a single mom in New Mexico, this page gives you fast, accurate steps to get mental health help, with real numbers, phone lines, timelines, and what to do when Plan A falls through. Everything here links to official state, federal, or well‑established nonprofits.
Quick Help Box (read this first)
- Call the New Mexico Crisis & Access Line 24/7: 1‑855‑NMCRISIS (1‑855‑662‑7474). Free, confidential. They can also dispatch mobile crisis teams and set up follow‑up. (nmcrisisline.com)
- Text or call the 988 Lifeline any time: 988 (calls answered in New Mexico). For suicide, overwhelming stress, or substance use crises. (nmcrisisline.com)
- Talk to a peer (not a crisis): NM Peer‑to‑Peer Warmline 1‑855‑4NM‑7100 (1‑855‑466‑7100). Call 7:00 a.m.–11:30 p.m.; text 6:00–11:00 p.m. daily. (nmcrisisline.com)
- Pregnant or postpartum? National Maternal Mental Health Hotline (24/7): 1‑833‑TLC‑MAMA (1‑833‑852‑6262) by HRSA. Free, confidential, English/Spanish + 60 languages. (mchb.hrsa.gov, hrsa.gov)
- Medicaid application help (Turquoise Care): YES.NM.gov or call 1‑800‑283‑4465 to apply, pick a plan, or switch plans. (hca.nm.gov)
- Veterans (you or your co‑parent): VA Behavioral Health Albuquerque Beacon Clinic walk‑in M–F 8–4. Main: 505‑265‑1711 ext. 2184; Crisis: 988 then 1. (va.gov)
What’s new in 2025 (why this matters)
- New Mexico Medicaid is now “Turquoise Care” managed care (four plans). Coverage includes mental health and substance use services; most members are in managed care. (hca.nm.gov)
- Non‑urgent behavioral health appointments for Turquoise Care members should be offered within 7 days; urgent behavioral health needs within 24 hours (provider standard from one MCO—this is a good rule of thumb to push for with any plan). (bcbsnm.com)
- New Certified Community Behavioral Health Clinics (CCBHCs) began rolling out in 2025. These clinics are set up to serve anyone, regardless of ability to pay, and provide same‑day access and 24/7 crisis services. (hca.nm.gov)
- New Mexico added Medicaid‑covered mobile crisis intervention teams, so 988/NM Crisis Line can send trained professionals to you when needed. (hca.nm.gov)
- Suicide deaths in New Mexico decreased 9% in 2023 (biggest drops among women and American Indian/Alaska Native residents). Progress is real, but work remains—especially for men. (nmhealth.org)
Quick Reference Cheat Sheet
| If you need this | Do this now | What to say when you call | Typical timeline |
|---|---|---|---|
| Someone to talk to right now | Call 1‑855‑NMCRISIS or 988 | “I’m in New Mexico; I’m a single mom; I need mental health support tonight.” | Immediate answer, 24/7. Mobile crisis may respond same day. (nmcrisisline.com) |
| A next‑week therapy slot | Call your Turquoise Care plan’s member line or the clinic, ask for “non‑urgent behavioral health within 7 days” | “I’m a Turquoise Care member. The access standard is 7 days for non‑urgent BH—please help schedule.” | Within 7 days (urgent in 24 hours). (bcbsnm.com) |
| Medicaid coverage | Apply at YES.NM.gov or call 1‑800‑283‑4465 | “I need Turquoise Care; I’m a single parent seeking mental health treatment.” | Application review timelines vary; you can start care at community clinics while pending. (hca.nm.gov) |
| Postpartum or pregnant help | Call 1‑833‑TLC‑MAMA | “I’m postpartum/pregnant and struggling—need counseling options near [your town].” | Answer within minutes, 24/7. (mchb.hrsa.gov) |
| Peer support (not crisis) | Call 1‑855‑4NM‑7100 | “I need to talk with a peer about stress/anxiety/parenting.” | Same day during hours listed. (nmcrisisline.com) |
Who pays for care: Medicaid and no‑insurance options
Start here: Medicaid (Turquoise Care)
If you’re uninsured or between jobs, Medicaid will likely be the fastest way to get therapy or meds covered.
- Apply online at YES.NM (New Mexico’s benefits portal) or by phone at 1‑800‑283‑4465. You can choose one of four Turquoise Care plans after approval. (hca.nm.gov)
- Medicaid covers counseling, psychiatry, medication management, substance use treatment, peer support, crisis services, and much more. For kids under 21, EPSDT rules mean “medically necessary” behavioral health must be covered. (casetext.com, law.cornell.edu)
- Pregnant/postpartum Medicaid: full coverage continues through 12 months after pregnancy ends. You can qualify through pregnancy or within the postpartum year even if your income changes. (regulations.justia.com)
2025–2026 income limits (monthly) for key Medicaid paths
These are the official New Mexico amounts effective April 1, 2025–March 31, 2026. A 5% FPL income disregard may apply where noted.
| Category (code) | Household size 1 | 2 | 3 | 4 | Notes |
|---|---|---|---|---|---|
| Adults 19–64 (Category 100, “Other Adults”) 138% FPL | $1,800 | $2,433 | $3,065 | $3,698 | “Under 133% FPL” + 5% disregard = effective 138%. (hca.nm.gov) |
| Pregnant (Category 301) 250% FPL | $3,261 | $4,407 | $5,553 | $6,698 | Add the unborn baby to household size when applying. 12‑month postpartum coverage. (hca.nm.gov) |
| Parent/Caretaker (Category 200) Fixed Standard | $451 | $608 | $765 | $923 | For parents/relatives with a child under 18 in the home. (hca.nm.gov) |
| 5% FPL disregard (if applicable) | $66 | $89 | $112 | $134 | Subtracted from countable income when rules allow. (hca.nm.gov) |
Source: New Mexico HCA, “MAD 222 Affordable Care Act Medicaid” (effective 4/1/25–3/31/26). (hca.nm.gov)
What to do if this doesn’t work
- If you’re over the income limit, check low‑cost clinics below; many see patients on a sliding‑fee scale. Keep documentation; a change in job hours or child support can make you eligible later.
- If your application gets stuck, call 1‑800‑283‑4465 and ask for status; if pregnant/postpartum, say that clearly. You can still use crisis lines and sliding‑fee clinics while it’s pending. (hca.nm.gov)
If you have a Health Plan (not Medicaid)
New Mexico law eliminates in‑network cost‑sharing for behavioral health on most fully insured, state‑regulated plans (copays/coinsurance/deductibles don’t apply, with specific exceptions like HDHPs until the deductible is met). Check your card for the insurer’s member services number. (nmlegis.gov)
Reality check: This law doesn’t force self‑funded employer plans to waive cost‑sharing. If your plan is self‑funded, ask HR if they’ve adopted the “no cost‑sharing for BH” policy voluntarily.
No insurance? Use sliding‑fee clinics (you won’t be turned away)
Federally Qualified Health Centers and community nonprofits will see you regardless of ability to pay; bring pay stubs or a tax return to apply for discounts.
- Presbyterian Medical Services (PMS) – multiple sites statewide. Sliding fee program; staff can help you get coverage. Find a location near you. Phone numbers vary by site (ex.: Gallup Family Counseling 505‑863‑3828; Grants Family Counseling 505‑876‑1890). (pmsnm.org)
- First Nations Community HealthSource (Albuquerque) – behavioral health, culturally responsive care, sliding fee, traditional healing. Main BH: 505‑262‑6520. 24‑hour BH crisis line for current clients: 505‑934‑1694. (fnch.org)
- La Clinica de Familia (Doña Ana County/Las Cruces) – behavioral health for adults and children; sliding fee discounts (25/50/75% tiers). Main numbers: Las Cruces BH 575‑647‑2800, PSR 575‑449‑4000. (laclinicadefamilia.org, lcdfnm.org)
What to do if this doesn’t work
- Ask the clinic’s front desk for “same‑week telehealth medication management” or “walk‑in intake.” If no openings, call 1‑855‑NMCRISIS for a safety check and help finding another clinic. (nmcrisisline.com)
Get help today: Crisis, warmline, and mobile response
When you call the New Mexico Crisis & Access Line, a trained counselor in NM answers 24/7. They can connect you to local services, arrange follow‑up, and in some areas send mobile crisis teams. If you prefer texting/chat, use 988. (nmcrisisline.com)
- 24/7 crisis: 1‑855‑NMCRISIS (1‑855‑662‑7474). TTY 1‑855‑227‑5485; Relay 711. (nmcrisisline.com)
- Peer Warmline (not a crisis): 1‑855‑4NM‑7100 (1‑855‑466‑7100) call 7:00 a.m.–11:30 p.m.; text 6:00–11:00 p.m. daily. (nmcrisisline.com)
- 988 Lifeline: call/text 988 (answered in NM by NMCAL). (nmcrisisline.com)
- NMConnect App: one‑tap access to crisis lines, local resources, and self‑care tools (free). (nmcrisisline.com)
Tip: If you’re worried about police response, say clearly: “This is a mental health crisis. Please send a mobile crisis team if available.” New Mexico Medicaid now covers mobile crisis intervention statewide. (hca.nm.gov)
What to do if this doesn’t work
- If phone wait is long, hang up and dial 988. For domestic or sexual violence, call Solace Santa Fe Crisis 1‑800‑721‑7273. (findsolace.org)
Postpartum, pregnancy, and parenting mental health
Perinatal mood and anxiety disorders are common and treatable. New Mexico has dedicated lines and coverage:
- National Maternal Mental Health Hotline: 1‑833‑TLC‑MAMA (1‑833‑852‑6262)—free 24/7 support by HRSA; English/Spanish, interpreters for 60+ languages. (mchb.hrsa.gov)
- New Mexico Medicaid covers 12 months postpartum, even if your income rises during that year. If you were on Medicaid when the pregnancy ended (any reason), you stay covered through the end of the 12th month. (regulations.justia.com)
- CYFD parenting Warmline: call or text 1‑855‑4NM‑7100 for peer support about parenting stress, foster/kinship, reunification, and more. (nmcrisisline.com)
- Infant & Early Childhood Mental Health (CYFD): evidence‑based Child‑Parent Psychotherapy for ages 0–5 and caregivers. (cyfd.nm.gov)
- Postpartum Support International – New Mexico chapter: free groups and local coordinators; text lines also available. (psichapters.com)
- Medicaid covers home visiting and early support for families; children in NM have continuous Medicaid to age 6 so care isn’t interrupted. (hca.nm.gov)
Reality check
- Maternal mental health and substance use are major contributors to NM maternal deaths, especially 43–365 days postpartum. Don’t wait to call. (link.springer.com, hsc.unm.edu)
What to do if this doesn’t work
- Call 1‑855‑NMCRISIS and ask for postpartum‑trained providers. If you’re worried about safety for you or your baby, tell the counselor so they can prioritize response. (nmcrisisline.com)
What care looks like (and how fast you should get it)
New Mexico’s Turquoise Care access standard used by plans includes:
- Non‑urgent behavioral health (initial assessment or follow‑up): within 7 calendar days.
- Urgent specialty appointments: within 24 hours.
Use this language when scheduling: “I’m a Turquoise Care member; access standards say 7 days for non‑urgent behavioral health and 24 hours for urgent. Please help me meet that.” (bcbsnm.com)
If you’re told “first opening is six weeks out,” ask for:
- A sooner telehealth slot for medication management.
- A list of in‑network providers with openings this week.
- A “bridge” refill if you are out of meds.
What to do if this doesn’t work
- Call your plan’s member services and ask for “Care Coordination” to escalate. While waiting, call 1‑855‑NMCRISIS for symptom coaching and safety planning. (nmcrisisline.com)
State and regional places to call (real numbers)
These aren’t “hot takes”—they’re real, staffed lines in New Mexico.
| Region/need | Organization | What they do | How to contact |
|---|---|---|---|
| Statewide | New Mexico Crisis & Access Line | 24/7 counseling, referrals, mobile crisis coordination | 1‑855‑662‑7474; TTY 1‑855‑227‑5485; Relay 711; NMCAL website (nmcrisisline.com) |
| Statewide | Peer Warmline | Peer support by phone/text (not a crisis line) | 1‑855‑466‑7100 (call 7:00 a.m.–11:30 p.m., text 6:00–11:00 p.m.) (nmcrisisline.com) |
| Albuquerque metro | UNM Psychiatric Emergency Services & Urgent Care | 24/7 emergency (505‑272‑2920). Psychiatric Urgent Care daily 7 a.m.–6 p.m. (505‑272‑9038) | 2600 Marble Ave NE, ABQ; UNM Psychiatric Center (unmhealth.org) |
| Santa Fe/northern NM | Solace Sexual Assault Services | Trauma counseling, advocacy; 24/7 hotline | Hotline 1‑800‑721‑7273; office 505‑988‑1951; Solace contact (findsolace.org) |
| Statewide | Presbyterian Medical Services (PMS) | Community clinics with sliding fees; therapy/psychiatry | See PMS locations (ex.: Gallup BH 505‑863‑3828, Grants BH 505‑876‑1890) (pmsnm.org) |
| Albuquerque | First Nations CHS | Behavioral health, traditional healing, sliding fees | BH 505‑262‑6520; after‑hours client line 505‑934‑1694; FNCH Behavioral Health (fnch.org) |
| Doña Ana County | La Clinica de Familia (LCDF) | Adult/child therapy, ACT team, crisis intervention, sliding fees | Las Cruces BH 575‑647‑2800, PSR 575‑449‑4000; LCDF BH (laclinicadefamilia.org) |
| Statewide | NM Behavioral Health Institute (Las Vegas, NM) | State psychiatric hospital; info/referrals | 505‑454‑2100; NMBHI (nmhealth.org) |
| Statewide SUD | Turquoise Lodge Hospital | Detox, rehab, intensive outpatient (priority for pregnant women & parents) | 505‑841‑8978 (intake M–F 8–4:30); TLH (nmhealth.org) |
| Statewide parenting | CYFD Behavioral Health | Children’s behavioral health system navigation | 505‑827‑8008; CYFD BH (cyfd.nm.gov) |
Per‑program details (eligibility, how to apply, documents you’ll need)
Turquoise Care Medicaid: mental health and SUD coverage
Action steps (don’t bury the lead):
- Apply at YES.NM (online) or call 1‑800‑283‑4465. Have ID, proof of NM residency, income (pay stubs/award letters), and any pregnancy proof. (hca.nm.gov)
- Pregnant? You can qualify during pregnancy and stay covered for 12 months postpartum—even if income rises. (regulations.justia.com)
- After approval, pick a plan and schedule care; if you already see a therapist, ask to keep them (“continuity of care”).
Covered services include outpatient therapy, psychiatry/med management, peer recovery, day treatment, ACT (for adults with serious mental illness), and EPSDT specialty services for kids (such as Multisystemic Therapy, day treatment, inpatient psych when medically necessary). (law.cornell.edu)
Timelines
- Appointments: non‑urgent BH within 7 days; urgent within 24 hours. Push for this standard when you call. (bcbsnm.com)
- Children under 6 have continuous Medicaid (no annual renewal) through age six—this prevents gaps in therapy and meds. (hca.nm.gov)
Required documents
- Photo ID, Social Security number (if you have one), proof of NM residency, income proof (last 30 days), pregnancy verification if applicable, and info on your kids in the home.
Common mistakes to avoid
- Waiting to apply because you think you “won’t qualify.” Many single‑parent households qualify; if in doubt, apply.
- Skipping EPSDT for kids. Under 21, medically necessary behavioral health must be covered—don’t accept “not a covered benefit.” (casetext.com)
What to do if this doesn’t work
- If denied, ask for a written denial and appeal; in the meantime, use sliding‑fee clinics or 988/NMCAL for support and safety planning. (nmcrisisline.com)
Low‑cost clinics (sliding fee)
Documents checklist (bring copies if possible)
- Proof of income (pay stubs/tax return), photo ID, proof of address, list of meds, and insurance/Medicaid info if you have it. Clinics can help with Medicaid enrollment on site.
- At LCDF, sliding fees often reduce charges by 25%, 50%, or 75% depending on income—ask to apply at intake. (lcdfnm.org)
Reality check
- First therapy visit may be a brief intake; medication appointments may be faster by telehealth. Ask for “intake + first med visit” in the same week.
What to do if this doesn’t work
- If a clinic can’t see you this week, ask them to refer you to another clinic in network and to note your urgency; then call 1‑855‑NMCRISIS to bridge. (nmcrisisline.com)
Substance use and mental health (when both are in the picture)
Don’t separate these. New Mexico invests in combined crisis, detox, and treatment:
- Turquoise Lodge Hospital (ABQ) – detox, inpatient, IOP; priorities include pregnant women and parents seeking custody. Intake 505‑841‑8978. (nmhealth.org)
- New Mexico 5‑Actions Program – free, self‑guided online support plus peer connection; funded by the state. Use it while you line up treatment. (nm5actions.com)
- Mobile crisis intervention is Medicaid‑covered; call 1‑855‑NMCRISIS or 988 to request. (hca.nm.gov)
Reality check
- SUD and mental health drive many postpartum deaths in NM; getting help during the first year after birth is critical. (link.springer.com)
What to do if this doesn’t work
- Ask your plan for “Care Coordination for co‑occurring treatment” and a list of in‑network dual‑diagnosis providers. Meanwhile, check into a CCBHC if one is open near you. (hca.nm.gov)
Diverse Communities: tailored resources and access tips
This section highlights options for different family realities. Use what fits; skip the rest.
LGBTQ+ single mothers
- 988 is inclusive and routes locally in NM; ask for an LGBTQ+‑affirming counselor. (nmcrisisline.com)
- Many FQHCs (e.g., First Nations CHS) offer culturally competent behavioral health and traditional healing options. (fnch.org)
What to do if this doesn’t work
- Ask your plan for a list of therapists with LGBTQ+ experience or request a case manager to help screen providers.
Single mothers with disabilities or caring for a disabled child
- EPSDT ensures medically necessary BH for kids under 21 (including in‑home/skill‑building services). Tell the plan “this is EPSDT‑medically necessary.” (casetext.com)
- Ask for transportation benefits if your plan includes non‑emergency medical transport; care coordinators can set this up.
What to do if this doesn’t work
- Call member services, ask for “grievance/appeal” and “expedited authorization” if a delay risks harm.
Veteran single mothers
- VA New Mexico Behavioral Health—walk‑in Beacon Clinic M–F 8–4: 505‑265‑1711 ext. 2184; general MH ext. 2150. Veterans Crisis Line 988 then 1. (va.gov)
- You can get emergency suicide care at any facility with no out‑of‑pocket cost. (va.gov)
What to do if this doesn’t work
- Visit the VA walk‑in clinic in person (Albuquerque) or ask for a telehealth visit from your closest VA clinic.
Immigrant and refugee single moms
- Interpretation is available on NMCAL and Warmline; ask for your language. (nmcrisisline.com)
- FQHCs serve everyone regardless of status; sliding fees apply. (pmsnm.org)
What to do if this doesn’t work
- Ask the clinic for an on‑site eligibility specialist (they’ll screen you for programs without risking your safety).
Tribal‑specific resources
- Navajo Nation Division of Behavioral and Mental Health Services (Gallup 505‑722‑9470, Crownpoint 505‑786‑2111, Shiprock 505‑368‑1438)—with after‑hours lines. (nndbmhs.org)
- Zuni Comprehensive Health Center BH: 505‑782‑7312. (ihs.gov)
- Pueblo of Laguna Behavioral Health (24/7 crisis via Laguna Public Safety Dispatch 505‑552‑6685). (lagunapueblo-nsn.gov)
What to do if this doesn’t work
- Call 1‑855‑NMCRISIS and ask for Indian Health Service or tribal BH referrals closest to you. (nmcrisisline.com)
Rural single moms (limited providers)
- Use the NMConnect app to find the closest clinic and telehealth options. (nmcrisisline.com)
- Ask your plan for “tele‑behavioral health” and transportation benefits.
What to do if this doesn’t work
- Call 988 to locate the nearest CCBHC or mobile response team. (hca.nm.gov)
Single fathers raising children
All resources here are inclusive of single dads and kinship caregivers. CYFD Warmline is for any caregiver. (nmcrisisline.com)
Language access
NMCAL and the maternal mental health hotline provide multi‑language interpreters; say your preferred language at the start of the call. (nmcrisisline.com, mchb.hrsa.gov)
Region‑by‑region: where to start locally
Albuquerque metro
- UNM Psychiatric Emergency Services 24/7 505‑272‑2920; Psychiatric Urgent Care 505‑272‑9038. (unmhealth.org)
- First Nations CHS BH 505‑262‑6520; sliding fees; traditional healing. (fnch.org)
Santa Fe/Northern NM
- Solace Sexual Assault Services 1‑800‑721‑7273; office 505‑988‑1951. (findsolace.org)
- NMBHI info/referrals 505‑454‑2100. (nmhealth.org)
Las Cruces/Doña Ana
- LCDF BH 575‑647‑2800; ACT program 575‑527‑7975. (laclinicadefamilia.org)
Four Corners/Gallup
- PMS Gallup Family Counseling 505‑863‑3828. (pmsnm.org)
- Navajo Nation DBMHS Gallup 505‑722‑9470. (nndbmhs.org)
Southeast NM (Roswell/Carlsbad/Artesia)
- PMS Carlsbad BH 575‑885‑4836; Artesia Family Health 575‑746‑9848. (pmsnm.org)
Statewide, anytime
- NMCAL 1‑855‑662‑7474; 988; Peer Warmline 1‑855‑466‑7100. (nmcrisisline.com)
Timelines and expectations (so you can plan)
| Step | What to expect | If delayed |
|---|---|---|
| Crisis line call | Immediate answer; local referrals and optional follow‑up within 1 business day | If it’s too long, call 988 or ask for mobile crisis response. (nmhealth.org, nmcrisisline.com) |
| First therapy/psych visit | Turquoise Care standard: non‑urgent within 7 days; urgent within 24 hours | Ask for care coordination escalation; consider telehealth. (bcbsnm.com) |
| Postpartum support | Maternal MH Hotline answers in minutes; Medicaid postpartum coverage for 12 months | If insurance lapses, reapply; you should remain covered through the 12th postpartum month. (mchb.hrsa.gov, regulations.justia.com) |
Application Checklist (print this)
- Photo ID and proof of New Mexico residency (lease, utility bill).
- Social Security number if you have one (not required for all household members to apply for kids).
- Last 30 days of income (pay stubs, child support statement, unemployment letter).
- Pregnancy proof (if pregnant) or birth record.
- List of current medications and medical providers.
- Contact info for someone who can leave a message for you.
- If applying at a clinic: bring income proof for sliding‑fee discounts (tax return or stubs). (pmsnm.org)
Common Mistakes to Avoid
- Waiting for “the perfect therapist” while symptoms get worse. Book the first opening within 7 days, then switch if needed. (bcbsnm.com)
- Not saying “postpartum” when you call. It triggers faster help and Medicaid protection for 12 months. (regulations.justia.com)
- Assuming you can’t afford care without insurance. FQHCs must serve you regardless of ability to pay; ask for sliding‑fee discounts. (pmsnm.org)
- Skipping EPSDT rights for your child (under 21). If it’s medically necessary, the plan must cover it. (casetext.com)
Data you can use (New Mexico‑specific facts)
- Medicaid covers about three‑quarters of births in New Mexico, and children now have continuous coverage from birth to age six. This reduces lapses in mental health care for young kids. (hca.nm.gov)
- NM’s suicide death rate fell 9% in 2023, with the largest decreases among women (‑42%) and American Indian/Alaska Native residents (‑43%). (nmhealth.org)
- New Mexico launched Medicaid‑covered mobile crisis teams and is expanding CCBHCs to deliver same‑day behavioral health in multiple counties. (hca.nm.gov)
Tables you can skim fast
Table: Crisis and warmline numbers (keep handy)
| Service | Phone | Hours | Notes |
|---|---|---|---|
| NM Crisis & Access Line | 1‑855‑662‑7474 | 24/7 | Statewide crisis support and referrals. (nmcrisisline.com) |
| 988 Lifeline | 988 | 24/7 | Calls answered locally in NM; text/chat available. (nmcrisisline.com) |
| Peer Warmline | 1‑855‑466‑7100 | Call 7 a.m.–11:30 p.m.; Text 6–11 p.m. daily | Peer‑to‑peer support. (nmcrisisline.com) |
| Maternal MH Hotline | 1‑833‑TLC‑MAMA | 24/7 | HRSA; pregnancy/postpartum support. (mchb.hrsa.gov) |
| VA Veterans Crisis Line | 988 then 1 | 24/7 | For veterans or concerned family. (va.gov) |
Table: 2025–26 Medicaid income limits (monthly)
| Category | 1 | 2 | 3 | 4 |
|---|---|---|---|---|
| Adults 19–64 (138% FPL) | $1,800 | $2,433 | $3,065 | $3,698 |
| Pregnant (250% FPL) | $3,261 | $4,407 | $5,553 | $6,698 |
| Parent/Caretaker (Fixed Standard) | $451 | $608 | $765 | $923 |
Source: HCA MAD‑222 (effective 4/1/25–3/31/26). (hca.nm.gov)
Table: Postpartum & parenting supports
| Need | Where to call | Why |
|---|---|---|
| Feeling down/anxious in pregnancy or after birth | 1‑833‑TLC‑MAMA | 24/7 maternal mental health counselors. (mchb.hrsa.gov) |
| Parenting stress, reunification, kinship care | 1‑855‑4NM‑7100 (Warmline) | Trained peers who’ve raised kids in NM systems. (nmcrisisline.com) |
| Dyadic therapy (you + baby 0–5) | CYFD IECMH (ask provider for CPP) | Evidence‑based infant mental health therapy. (cyfd.nm.gov) |
Table: How fast should it be?
| Service | Expected timeframe | If slower than this |
|---|---|---|
| Non‑urgent therapy/psych | Within 7 days | Ask plan to escalate to care coordination. (bcbsnm.com) |
| Urgent BH appointment | Within 24 hours | Request urgent slot or mobile crisis. (bcbsnm.com) |
| Postpartum support line | Minutes | Call NM crisis line if you can’t get through. (mchb.hrsa.gov, nmcrisisline.com) |
Table: Regional quick picks
| Area | Clinic | Phone |
|---|---|---|
| Albuquerque | UNM Psychiatric Emergency | 505‑272‑2920 (unmhealth.org) |
| ABQ | First Nations CHS Behavioral Health | 505‑262‑6520 (fnch.org) |
| Santa Fe | Solace (trauma therapy/hotline) | 1‑800‑721‑7273; 505‑988‑1951 (findsolace.org) |
| Las Cruces | LCDF Behavioral Health | 575‑647‑2800 (laclinicadefamilia.org) |
| Gallup | PMS Gallup Family Counseling | 505‑863‑3828 (pmsnm.org) |
| Statewide SUD | Turquoise Lodge Hospital | 505‑841‑8978 (nmhealth.org) |
Real‑world examples
- “I can’t wait months to be seen.” You shouldn’t have to. Tell the plan: “Non‑urgent BH access is 7 days; urgent is 24 hours.” If they can’t meet it, ask for care coordination and a list of providers with immediate openings—including telehealth. (bcbsnm.com)
- “I lost Medicaid after my baby.” If you were covered during pregnancy, you should remain on full Medicaid through the end of the 12th postpartum month. Call 1‑800‑283‑4465 and say you’re in the postpartum continuous eligibility period. (regulations.justia.com)
- “I live far from clinics.” Ask for tele‑behavioral health. Use NMConnect to find resources near you and request non‑emergency medical transportation from your plan if available. (nmcrisisline.com)
10 New Mexico‑specific FAQs
- Do I need a referral for therapy on Turquoise Care?
No. You can self‑refer to in‑network BH providers. Call your plan or the clinic directly. (uhc.com) - How fast can I be seen?
Plans set minimums—non‑urgent within 7 days; urgent within 24 hours. Use those words when you call. (bcbsnm.com) - Are there copays for therapy if I’m not on Medicaid?
Many NM‑regulated plans cannot charge in‑network behavioral health cost‑sharing under current law (exceptions apply, like HDHPs until the deductible is met). Check your plan documents. (nmlegis.gov) - I’m pregnant and uninsured. Can I get coverage now?
Yes. Apply for Medicaid immediately. You’ll stay covered for 12 months after the pregnancy ends. (regulations.justia.com) - My child needs counseling. Is that covered?
Yes—EPSDT requires coverage of medically necessary behavioral health for members under 21. (casetext.com) - Is there a parenting support line?
Yes. Peer Warmline 1‑855‑4NM‑7100 offers parenting support for biological, foster, and kinship caregivers. (nmcrisisline.com) - I’m Native and want care close to home.
Call your local tribal BH program (e.g., Navajo DBMHS Gallup 505‑722‑9470; Crownpoint 505‑786‑2111). (nndbmhs.org) - Who do I call for sexual assault trauma support?
Solace Santa Fe hotline 1‑800‑721‑7273; office 505‑988‑1951. (findsolace.org) - I’m a vet. Where do I go today?
VA Beacon Clinic walk‑in (ABQ) 505‑265‑1711 ext. 2184; Veterans Crisis Line 988 then 1. (va.gov) - Any app I can use to find help fast?
Yes: NMConnect (free) lists nearby resources and links you to crisis support. (nmcrisisline.com)
What if none of this works?
- Call 1‑855‑NMCRISIS or 988. Ask them to call you back the next business day and help schedule an appointment.
- Go to UNM Psychiatric Urgent Care (505‑272‑9038) if you’re near Albuquerque, or your closest ER if you’re outside the metro and feel unsafe. (unmhealth.org)
- If a plan denies or delays care, file a grievance and ask for “expedited” review. Meanwhile, use sliding‑fee clinics for bridge visits. (pmsnm.org)
About This Guide
Compiled by the ASingleMother.org Editorial Team
This guide uses official sources from New Mexico Health Care Authority (Turquoise Care), NM Department of Health, CYFD, the New Mexico Crisis & Access Line, HRSA, VA New Mexico, and established nonprofits. It follows our Editorial Standards—we rely on official program rules and keep calculator links and agency contacts instead of guessing amounts. We verify links, archive sources, and track policy changes.
Last verified September 2025; next review April 2026.
Email corrections to info@asinglemother.org—we investigate within 48 hours and update urgent issues within 24 hours.
Disclaimer
- Program rules, phone numbers, and eligibility change. Always confirm details with the agency or clinic before applying or visiting.
- This guide is informational and not legal, medical, or mental health advice. For emergencies, call 911, 988, or 1‑855‑NMCRISIS.
- To protect your privacy on our site, we follow security best practices; do not include personal health details in comments or emails. See our Privacy and Editorial Policies for how we handle updates and corrections.
Sources (selected)
- New Mexico Crisis & Access Line (numbers, services, Warmline, NMConnect). (nmcrisisline.com)
- 988 New Mexico (local routing and info). (988nm.org, nmcrisisline.com)
- HCA Turquoise Care Overview and Medicaid application line. (hca.nm.gov)
- HCA MAD‑222 2025–26 income thresholds (table). (hca.nm.gov)
- Postpartum 12‑month Medicaid continuous coverage rule (NMAC). (regulations.justia.com)
- EPSDT behavioral health coverage for children/youth (NMAC). (casetext.com, law.cornell.edu)
- NM DOH press release: 2023 suicide decreases (women, AI/AN; ‑9% overall). (nmhealth.org)
- Mobile Crisis Medicaid coverage (HCA). (hca.nm.gov)
- CCBHC program launch in NM. (hca.nm.gov)
- BCBSNM appointment availability standards applied to Turquoise Care. (bcbsnm.com)
- VA New Mexico mental health clinic info and crisis line. (va.gov)
- Solace Crisis Hotline (Santa Fe). (findsolace.org)
- PMS locations and sliding‑fee info; FNCH and LCDF program details. (pmsnm.org, fnch.org, laclinicadefamilia.org)
- Maternal Mental Health Hotline (HRSA). (mchb.hrsa.gov)
- State law on behavioral health cost‑sharing elimination (SB 120). (nmlegis.gov)
- Continuous Medicaid for kids birth‑to‑6 (HCA). (hca.nm.gov)
- Tribal BH contacts: Navajo DBMHS; IHS Zuni; Pueblo of Laguna. (nndbmhs.org, ihs.gov, lagunapueblo-nsn.gov)
This is people‑first content built for quick scanning in a crisis, using only official, current sources verified as of September 2025.
Learn more:
- Home – NMCAL | New Mexico Crisis and Access Line
- 988 Suicide and Crisis Lifeline – NMCAL
- Contact Us – NMCAL
- Frequently Asked Questions | National Maternal Mental Health Hotline | MCHB
- HHS Celebrates First Anniversary of National Maternal Mental Health Hotline; Introduces New Easy-to-Remember Number: 1-833-TLC-MAMA | HRSA
- Turquoise Care Overview – New Mexico Health Care Authority
- Mental Health Care | VA New Mexico Health Care | Veterans Affairs
- Review Appointment Availability Standards for Turquoise Care Members | Blue Cross and Blue Shield of New Mexico
- New Mexico launches program to expand behavioral health clinics – New Mexico Health Care Authority
- New Mexico approved for community-based mobile crisis intervention teams – New Mexico Health Care Authority
- State suicide rate decreases in key groups in 2023
- Section 8.308.9.15 – EARLY AND PERIODIC SCREENING DIAGNOSIS AND TREATMENT (EPSDT) SERVICES, N.M. Admin. Code § 8.308.9.15 | Casetext Search + Citator
- N.M. Admin. Code § 8.308.9.19 – BEHAVIORAL HEALTH SERVICES | State Regulations | US Law | LII / Legal Information Institute
- New Mexico Administrative Code, Part 400, Section 8.291.400.14 – PREGNANT INDIVIDUALS ELIGIBLE FOR EXTENDED OR CONTINUOUS ELIGIBILITY (42 CFR 435.170) | New Mexico Administrative Code | Justia
- Microsoft Word – MAD222_2018-2019_Affordable Care Act Programs_KathySlatterHuffChanges03302018
- SB0120PAS
- Financial & Billing Information | Presbyterian Medical Services
- Behavioral Health – First Nations Community HealthSource
- Las Cruces Behavioral Health – La Clinica de Familia
- La Clinica de Familia – Health Care in Las Cruces – Payment Policy
- NM Connect App – NMCAL | New Mexico Crisis and Access Line
- Contact | Solace Sexual Assault Services
- CYFD Warmline – NMCAL | New Mexico Crisis and Access Line
- Infant and Early Childhood Mental Health Services – CYFD Foster
- New Mexico Chapter of Postpartum Support International
- New Mexico Medicaid ensures continuous health coverage for children from birth to age six – New Mexico Health Care Authority
- Substance Use Disorder-Related Deaths and Maternal Mortality in New Mexico, 2015–2019 | Maternal and Child Health Journal
- Mental Health Awareness: Maternal Mental Health
- https://unmhealth.org/locations/psychiatric-center.html/
- Locations | Presbyterian Medical Services
- Behavioral Health Institute
- Turquoise Lodge Hospital
- Behavioral Health – CYFD Foster
- Addictions Treatment Self Guided Roadmap | New Mexico 5-Actions Program™
- Contact | Navajo Nation Division of Behavioral and Mental Health Services
- Zuni Comprehensive Health Center | Healthcare Facilities
- Community Health and Wellness | Pueblo of Laguna
- Locations | Navajo Nation Division of Behavioral and Mental Health Services
- Behavioral Health Services in Santa Fe, NM
- Crisis Treatment
- New Mexico LTSS – Find a provider or pharmacy | UnitedHealthcare Community Plan
- 988 New Mexico – 988 New Mexico
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