Digital Literacy and Technology Assistance for Single Mothers in Arizona
Digital Literacy & Technology Assistance for Single Mothers in Arizona
Last updated: September 2025
This guide focuses on fast, practical steps to get you online, get a working device, and build the skills you need for work or school. It links directly to Arizona and federal programs so you can move quickly. Please call to confirm current availability before applying; many programs adjust funding and rules during the year.
If You Only Do 3 Things — Emergency Actions to Take
- Get a phone or internet discount now: Apply for the federal Lifeline program through USAC Lifeline (phone/internet bill discount) and ask a provider to enroll you the same day; see Arizona Corporation Commission Lifeline page for consumer help. If you live on Tribal lands, request the enhanced discount shown at Tribal Lifeline. (lifelinesupport.org)
- Borrow internet and a laptop this week: Place a hold for a Wi‑Fi hotspot or Chromebook at Maricopa County Library District (3‑week checkout) or request a hotspot/Chromebook from Pima County Public Library (8 weeks, one renewal). If you can get to a branch today, use in‑library computers and free Wi‑Fi at Phoenix Public Library. (mcldaz.org)
- Get in-person help to job‑hunt and learn basic tech: Walk in to an ARIZONA@WORK career center for resume help and training referrals, or drop into Goodwill Career Centers (no cost). Call 2‑1‑1 Arizona if you need a nearby option and hours. (arizonaatwork.com)
Quick Help Box — Keep These Contacts Handy
- Phone/internet discounts & complaints: USAC Lifeline (apply) and FCC Consumer Complaints (service or billing issues); or contact Arizona Corporation Commission Utilities for telecom consumer info. (lifelinesupport.org)
- Find low‑cost internet/device offers: Search Connect Arizona Internet Offers and PCs for People eligibility; check Human‑I‑T store for devices/hotspots. (connect-arizona.com)
- Library technology loans near you: Use the Arizona State Library Directory to find branch phones and hours; check library hotspot/Chromebook lending pages like MCLD Chromebooks & Hotspots for details. (azlibrary.gov)
- Job training and digital classes: Contact ARIZONA@WORK for WIOA training and supportive services; see state Adult Education at ADE Adult Education Services for GED and digital skills. (arizonaatwork.com)
- General help line: Dial 2‑1‑1 or call 2‑1‑1 Arizona at 1‑877‑211‑8661 for transportation, childcare, shelters, or local tech help; use AZ Ombudsman State Directory for agency numbers. (211arizona.org)
How to Get Online in Arizona Today
Most single moms need internet for school forms, jobs, telehealth, and benefits. Start with a discount, combine it with a low‑cost plan, and set up backup options.
Step 1 — Apply for a federal discount: The Lifeline program gives a monthly discount of up to 9.25,orupto9.25, or up to 34.25 on qualifying Tribal lands, for phone or internet. Apply through USAC Lifeline and select a participating company. Review Tribal benefits at Enhanced Tribal Lifeline and see Arizona pointers at ACC Lifeline. Most online approvals are quick; shipping a device from some providers takes 3–10 business days. (lifelinesupport.org)
Step 2 — Pick a low‑cost plan: Many ISPs in Arizona keep discounted options after the ACP ended in 2024. Check Cox Connect2Compete (households with K‑12 students) and Cox ConnectAssist (general low‑income) and see Access from AT&T if AT&T serves your address. If you’re in Tucson or other Xfinity areas, compare plans and store locations via Xfinity Arizona and consider Internet Essentials. Always verify price, fees, and autopay rules. (cox.com)
Step 3 — Secure a free backup connection: Place a hold on a Wi‑Fi hotspot at Maricopa County Library District or request a hotspot/Chromebook from Pima County Public Library, and note your pickup date. If you need a drive‑up signal, use the statewide Free Wi‑Fi Map and call the branch before you go. (mcldaz.org)
Reality check: The Affordable Connectivity Program (ACP) ended June 1, 2024. If any site still claims to sign you up for ACP, do not enter sensitive information—report it at FCC ACP page and use the FCC complaint portal if needed. Some ISPs transitioned customers to standard plans; ask for a hardship or loyalty plan in writing before agreeing. (fcc.gov)
What to do if this doesn’t work: Call 2‑1‑1 Arizona to ask for a nearby library hotspot program or free computer lab, and check Connect Arizona Internet Offers for alternatives like Human‑I‑T or regional Tribal ISPs. If a provider won’t honor a quoted price, file with FCC Consumer Complaints and notify Arizona Attorney General Consumer Protection. (211arizona.org)
Low‑Cost Internet Plans in Arizona (Snapshot — verify availability)
| Program | Typical price | Who qualifies | Key notes |
|---|---|---|---|
| Cox Connect2Compete | $9.95/mo | K‑12 student household + qualifying benefits | Up to 100 Mbps; no credit check; modem included. (cox.com) |
| Cox ConnectAssist | From low-cost tiers | Income‑qualifying adults | Budget plans; see ACP wind‑down note and current rates. (cox.com) |
| Access from AT&T | Up to $30/mo | 200% FPL or SNAP/SSI/Medicaid | No contract; speeds vary by address. (att.com) |
| Xfinity (areas served) | Price‑lock plans | Availability varies in AZ | Check Tucson and Southern AZ store locator. (xfinity.com) |
| Human‑I‑T (mobile hotspot) | $14.99+/mo | Income‑verified | Device purchase may apply; phone help available. (store.human-i-t.org) |
| PCs for People CONNECT (fixed wireless) | Low‑cost | ≤200% FPL | Expanding fixed wireless and MDU options. (prnewswire.com) |
How to Stop Internet Disconnection in Arizona Today
If you got a shutoff or “past due” notice, act the same day.
- Call your provider’s retention team: Ask for a payment plan and any hardship plan. Take notes, and request confirmation by email. Use your online account to set a promise‑to‑pay date. If you have Lifeline, tell them and ask that it be applied to your current plan; see USAC Lifeline and ACC Lifeline page for rules. (lifelinesupport.org)
- Log a complaint if they refuse: File with FCC Consumer Complaints for internet/phone issues. If advertising was misleading, submit a complaint to Arizona Attorney General Consumer Protection. Both agencies will ping the company to respond. (fcc.gov)
- Use emergency connectivity: Until billing is fixed, check out a hotspot from MCLD or Pima County Public Library and use branch computers at Phoenix Public Library. (mcldaz.org)
What to do if this doesn’t work: For rural no‑signal areas, ask if your phone plan includes satellite‑to‑cell backup (some carriers are rolling this out) and report dead‑zone issues to your carrier and the FCC. Then set up weekly access at a branch using the Free Wi‑Fi Map and book time in a lab for job/benefit tasks. (connect-arizona.com)
Get a Reliable Device for Work and School
You need a computer you control for resumes, FAFSA, or telehealth. Use these paths to get one fast and cheap.
- No‑cost or loaners: Place requests for hotspots and Chromebooks at Pima County Public Library (requests usually ready in 1–2 weeks; 8‑week checkout) or borrow Chromebooks/Hotspots (3 weeks) via Maricopa County Library District; confirm current locations and checkout rules before visiting. (library.pima.gov)
- Discounted ownership: Order refurbished laptops/desktops after income verification from PCs for People, or shop low‑cost devices and hotspots at Human‑I‑T. If you prefer local community refurbishers, contact AZ StRUT to ask about Techie Camps (sometimes include a laptop upon completion) and events. (pcsforpeople.org)
- School‑based options for K‑12: Ask your district if it participates in T‑Mobile’s Project 10Million—hotspots and data flow through schools to eligible students—or if the district runs its own device checkout. Use AZ State Library Directory to find school‑adjacent library help if the district has a waitlist. (t-mobile.com)
What to do if this doesn’t work: Check Connect Arizona: Find a Computer for local refurbishers like Computers2Kids or RefurbIT (Yuma), and ask ARIZONA@WORK about supportive services that may cover required equipment for approved training. (connect-arizona.com)
Device & Hotspot Loan Programs (verify with your branch)
| Library system | What you can borrow | Typical checkout | Notes |
|---|---|---|---|
| Pima County Public Library | Kajeet hotspot; Chromebook | 8 weeks + 1 renewal | Requests usually arrive in 1–2 weeks. Data is filtered for common streaming. (library.pima.gov) |
| Maricopa County Library District | Hotspot; Chromebook | 3 weeks | Reserve online or by phone; orientation may be required at pickup. (mcldaz.org) |
| City of Phoenix Public Library | Public PCs; free Wi‑Fi; computer classes | In‑branch | Call for class schedules and accessibility accommodations. (phoenix.gov) |
Build Digital Skills That Get You Hired
Target short, no‑cost training with real support and a clear outcome. Aim for skills you can use in a job within weeks.
- Walk‑in training & job help: Use free drop‑in help at ARIZONA@WORK (resume, LinkedIn, interview practice) and Goodwill Career Centers (computer basics, certifications). Phoenix Public Library’s PHXWorks hosts drop‑in employment assistance sessions with ARIZONA@WORK at Burton Barr Central Library. (arizonaatwork.com)
- Adult education for GED/ESL and digital literacy: Find programs through ADE Adult Education Services and explore ADE Digital Literacy Resources (Northstar, Google Applied Digital Skills). Expect 8–10 hours a week if you enroll in Career Online High School through participating libraries like Pima County Public Library. (azed.gov)
- Choose a training path that fits caregiving: Ask ARIZONA@WORK about WIOA‑funded short courses (e.g., customer service, IT support) and whether supportive services can cover exam fees, devices, or bus passes during training. For online options, ask about library labs you can book weekly at MCLD or Phoenix Public Library to study when the house is noisy. (arizonaatwork.com)
Typical timelines: Library classes can start same‑week; Goodwill workshops run weekly; WIOA training approvals can take 2–4 weeks after your eligibility meeting; GED testing depends on your pace. Plan childcare early; see below for Child Care Assistance.
What to do if this doesn’t work: If commuting is hard, ask Goodwill about online coaching at MyCareerAdvisor and join virtual workshops listed on their calendar; or try free self‑paced basics through ADE Digital Literacy Resources with help from a librarian. (mycareeradvisor.com)
Pay for Childcare While You Train or Job‑Hunt
Arizona’s child care program helps parents in work, school, or training. Funding is tight, so move fast and prepare documents.
- Apply with DES Child Care Assistance: Use DES child care to check eligibility and apply. Due to demand, most new families go on a waiting list; as of early September 2025 DES reported weekly updates and some releases because of FY 2026 funds. Apply once via A‑to‑Z, then monitor messages. Expect up to 30 days to process non‑crisis cases. (des.az.gov)
- Choose a provider and authorize care: Select a DES‑approved provider through Arizona Child Care Resource & Referral (or 1‑800‑308‑9000) and tell your specialist as soon as you enroll so they can authorize hours. Consider a relative provider if that’s faster; ask your specialist about Non‑Certified Relative Provider steps. (des.az.gov)
What to do if this doesn’t work: Ask training sites about on‑site kids’ rooms, and call 2‑1‑1 Arizona for churches or community groups offering short‑term childcare scholarships. If your training is WIOA‑funded, ask ARIZONA@WORK whether supportive services can help with childcare copays. (211arizona.org)
Where to Go In Person (and What to Expect)
Use these statewide resources first; bring an ID, address proof, and any benefit letters (SNAP, AHCCCS, TANF) to speed things up.
- ARIZONA@WORK career centers: Find the nearest site at ARIZONA@WORK locations and call a main center like Glendale 1‑602‑372‑4200 or Mesa 1‑602‑372‑9700 for calendars. Expect orientation, a skills review, and a plan; training vouchers take 2–4 weeks after approval. (arizonaatwork.com)
- Goodwill Career Centers (no cost): Visit Goodwill Central/Northern AZ or Goodwill Southern AZ for walk‑in computer access, resume help, and basic to intermediate classes. Ask about digital certifications offered at no cost. (goodwillaz.org)
- Public libraries: Use free labs, printing, and classes at Phoenix Public Library, MCLD, and Pima County Public Library. Place hotspot or Chromebook holds where offered, and ask about accessibility (TTY, ASL) when booking. (phoenix.gov)
What to do if this doesn’t work: Dial 2‑1‑1 Arizona to find a nearby lab at a city office, college, or nonprofit, and ask the Arizona Commission for the Deaf and Hard of Hearing about Relay 7‑1‑1 or loaned equipment if you need accommodations. (211arizona.org)
Diverse Communities — Tailored Pointers
- LGBTQ+ single mothers: Check inclusive workforce help at ARIZONA@WORK and community support via one•n•ten; if you face harassment or housing discrimination online, contact AZ Attorney General Civil Rights. Ask libraries about name‑change printing and privacy in classes.
- Single mothers with disabilities or disabled children: Request accessibility and large‑print materials at any library through the AZ State Library Directory and ask about magnifier stations. For relay/TTY support and equipment, contact the Arizona Commission for the Deaf and Hard of Hearing (ACDHH); for Medicaid tech coverage or transportation to training, call AHCCCS at 1‑855‑432‑7587. (acdhh.org)
- Veteran single mothers: Use veteran job services at Pima County Kino Veterans’ Workforce Center (520‑724‑2646) and the Phoenix VA Health Care System; ask Goodwill Career Centers about veteran‑focused employers and digital skills refreshers. (arizonaatwork.com)
- Immigrant and refugee single moms: Ask International Rescue Committee in Arizona or Lutheran Social Services of the Southwest for digital skills in your language, and use ADE Adult Education ESL with computer basics. Many libraries offer bilingual classes—confirm through the AZ Library Directory. (azed.gov)
- Tribal‑specific resources: Combine Tribal Lifeline at USAC Tribal Benefit with local Tribal carriers (see Connect Arizona internet offers for Gila River, Hopi, and Fort Mojave listings) and check BEAD Arizona for expansion timelines in your community. Many Tribal libraries also run hotspot loans—call the Tribal library listed in the State Library Directory. (connect-arizona.com)
- Rural single moms: If you lack wired service, ask about mobile hotspots from Human‑I‑T and library loans via Free Wi‑Fi Map; confirm coverage before you pay. Watch Arizona Broadband Office updates as BEAD buildouts continue through 2029. (connect-arizona.com)
- Single fathers (same steps apply): All programs in this guide serve eligible parents regardless of gender. Use USAC Lifeline, ARIZONA@WORK, and your county library for the same services; bring custody documentation if a program requests household verification. (arizonaatwork.com)
- Language access: Ask every agency for interpreters. Libraries can book bilingual staff, DES can schedule language lines, and AHCCCS provides free language help during Medicaid calls and renewals. Use 2‑1‑1 Arizona for Spanish assistance daily 9 a.m.–7 p.m. (azahcccs.gov)
What to do if this doesn’t work: For legal barriers (ID theft, housing, harassment), contact Community Legal Services or Southern Arizona Legal Aid to ask about tech‑related consumer or safety issues that affect your access to services. (clsaz.org)
Resources by Region (Examples You Can Use Now)
- Phoenix Metro (Maricopa County): Borrow hotspots/Chromebooks at Maricopa County Library District; use Phoenix Public Library for free PCs and PHXWorks job help; drop into ARIZONA@WORK Glendale (602‑372‑4200) for training referrals. (mcldaz.org)
- Tucson (Pima County): Request an 8‑week hotspot/Chromebook from Pima County Public Library and call (520) 594‑5626 for help; connect with ARIZONA@WORK Pima and Goodwill Southern AZ for digital basics. (library.pima.gov)
- Northern Arizona (Coconino, Navajo, Apache): Use the State Library Directory to find branch labs and Tribal libraries (e.g., Kaibab Paiute, Whiteriver); check the Connect Arizona internet offers page for Tribal ISPs and Lifeline‑eligible plans. (azlibrary.gov)
- Yavapai & Prescott Valley: Start at ARIZONA@WORK Yavapai (928‑759‑1669) for workshops and lab time; confirm local library device loans via the State Library Directory. (arizonaatwork.com)
- Yuma & La Paz: Call ARIZONA@WORK Yuma (928‑783‑9347) and check Yuma County Library District labs via the directory; see Connect Arizona offers for RefurbIT devices and local plans. (arizonaatwork.com)
- Pinal, Cochise, Santa Cruz, Graham, Greenlee: Find adult ed and labs through ADE Adult Education Services and ARIZONA@WORK affiliate sites; confirm hotspots through your city or county library using the State Library Directory. (azed.gov)
What to do if this doesn’t work: Call 2‑1‑1 Arizona and ask for “computer lab” or “digital literacy classes” filters for your ZIP; if you’re on a border or Tribal area, ask for cross‑county options and virtual classes.
Common Mistakes to Avoid
- Applying for ACP now: ACP ended. Use USAC Lifeline and provider low‑cost plans instead; ignore sites that still collect ACP forms and report them via FCC ACP. (fcc.gov)
- Not confirming equipment fees: Many plans waive modem rental in special programs; verify in writing on Cox low‑cost pages or AT&T Access. (cox.com)
- Skipping waitlist steps: DES child care has a waiting list; follow instructions on DES Child Care and respond to messages fast to avoid being skipped. (des.az.gov)
- Relying on one connection: Always set up a backup via library hotspots from MCLD or Pima Library so job and school deadlines aren’t missed. (mcldaz.org)
Reality Check
Funding shifts happen: ACP is gone, some navigator services paused, and library loan rules change. Bookmark Connect Arizona updates and Arizona Broadband Office BEAD timelines; always call before you go. (connect-arizona.com)
Waitlists are real: DES child care and some device programs use waitlists. Apply anyway and build a backup plan using library loans and Goodwill centers while you wait. (mcldaz.org)
Quick Reference Cheat Sheet
| Need | Fastest starting point | Backup |
|---|---|---|
| Phone/internet discount | USAC Lifeline | ACC Lifeline |
| Low‑cost internet | Cox Connect2Compete | Access from AT&T |
| Device to own | PCs for People | Human‑I‑T store |
| Loaner hotspot/laptop | Pima County Public Library | MCLD Chromebooks & Hotspots |
| In‑person tech help | ARIZONA@WORK | Goodwill Career Centers |
Application Checklist — Print or Screenshot
- Photo ID: Driver’s license or other government ID for library cards, Lifeline, or training sign‑in.
- Proof of address: Current mail, lease, or online benefits letter for library or provider accounts.
- Benefit proof: SNAP/AHCCCS/TANF letter (download from portals) for Lifeline and low‑cost plans.
- Income proof: Recent pay stubs or a self‑declaration if required by PCs for People or Human‑I‑T.
- Device need: Training acceptance or job posting (if asking a workforce center about supportive services).
- Childcare plan: DES application confirmation from DES child care and your provider choice.
- Accessibility: Request large print or TTY services with ACDHH/Relay 7‑1‑1 if needed. (acdhh.org)
If Your Application Gets Denied
- Read the denial reason and deadline: For Lifeline, recheck eligibility at USAC Lifeline and correct typos or upload clearer documents. For DES child care, request fair hearing steps from your specialist and meet the appeal deadline listed on DES notices. (des.az.gov)
- Ask for help from advocates: Contact Community Legal Services or Southern Arizona Legal Aid if denial blocks your access to work or safety. For billing or service denials, file with the FCC and notify the Arizona Attorney General. (clsaz.org)
- Re‑apply with better docs: Use a letter from your employer, a landlord letter, or copies of your online benefit portal pages (screenshots are fine if readable). If you moved, update addresses at Health‑e‑Arizona PLUS and with your provider.
County‑Specific Notes You Should Know
- Maricopa County: MCLD’s hotspot/Chromebook program varies by branch; confirm current availability and due dates at Chromebooks & Hotspots or call 1‑602‑652‑3000. Phoenix Public Library offers free computer classes and PHXWorks job support—check the events calendar. (mcldaz.org)
- Pima County: Hotspot/Chromebook loans are 8 weeks with one renewal; expect 1–2 weeks for holds to arrive; call 520‑594‑5626 or see Pima’s request page. The County’s Office of Digital Inclusion partners with libraries for basic computer classes. (library.pima.gov)
- Coconino, Navajo, Apache (Tribal & rural): Many branches have public computers and Wi‑Fi; use the State Library Directory and call ahead. Combine Tribal Lifeline with local providers listed on Connect Arizona offers. (azlibrary.gov)
- Yuma & La Paz: Check the library labs via the directory and ask about local refurbishers like RefurbIT listed at Find a Computer; call ARIZONA@WORK Yuma for training. (connect-arizona.com)
- Yavapai, Gila, Graham, Greenlee, Santa Cruz, Cochise: Adult education and libraries run many entry‑level digital classes; see ADE Adult Education and contact your local ARIZONA@WORK affiliate for schedules. (azed.gov)
Tables You Can Compare at a Glance
A. Who to Call for What
| Topic | Best first call | Backup |
|---|---|---|
| Internet bill help | USAC Lifeline | ACC Utilities – Lifeline |
| Service/billing complaints | FCC complaint | AZ Attorney General |
| Hotspots/loaners | Pima County Library | MCLD loaners |
| Digital classes | ARIZONA@WORK | Goodwill Centers |
| Statewide help line | 2‑1‑1 Arizona | AZ State Library Directory |
B. DES Child Care Basics (when funding is tight)
| Item | What to expect | Tip |
|---|---|---|
| Waitlist | Active as of 2025, with prioritized releases by income bands | Submit once, watch the portal, and answer calls fast. (des.az.gov) |
| Processing | Up to 30 days after interview for non‑crisis cases | Upload docs early; confirm your provider choice. (des.az.gov) |
| Provider | Must be DES‑approved | Find options via CCR&R. (des.az.gov) |
C. Popular Low‑Cost Plans (verify current terms)
| ISP | Plan | Heads‑up |
|---|---|---|
| Cox | Connect2Compete | $9.95/mo; K‑12 student household + qualifying benefits. (cox.com) |
| Cox | ConnectAssist | Low‑cost tiers for income‑qualifying households; ask about speeds. (cox.com) |
| AT&T | Access from AT&T | Up to $30/mo; 200% FPL or listed benefits; includes Wi‑Fi on select plans. (att.com) |
| PCs for People | CONNECT | Expanding fixed wireless; check coverage and device needs. (prnewswire.com) |
D. Library Loan Rules (examples)
| System | Hotspots | Laptops/Chromebooks |
|---|---|---|
| Pima | 8 weeks + 1 renewal; request online | 8 weeks + 1 renewal; request online. (library.pima.gov) |
| MCLD | 3 weeks; reserve in catalog | 3 weeks; reserve in catalog. (mcldaz.org) |
E. Where to Learn (no‑cost)
| Provider | What you get | Link |
|---|---|---|
| ARIZONA@WORK | Career labs, workshops, training referrals | Find locations (arizonaatwork.com) |
| Goodwill Centers | Computer basics, resume help, certs | Central/Northern AZ • Southern AZ (goodwillaz.org) |
| Adult Education | GED/ESL + digital literacy resources | ADE Adult Ed • Digital Literacy (azed.gov) |
FAQs (Arizona‑specific)
- How do I qualify for the Lifeline discount in Arizona: You qualify if your income is at or below 135% of the federal poverty level or if you receive SNAP, Medicaid (AHCCCS), SSI, Federal Public Housing, or Tribal‑specific benefits. Apply at USAC Lifeline and pick a provider; the ACC Lifeline page explains statewide consumer info and Tribal enhancements. (lifelinesupport.org)
- Is the Affordable Connectivity Program still available: No. The ACP ended in June 2024 due to lack of funding. Use Lifeline and ISP low‑cost plans instead, and report fake ACP sign‑up pages through the FCC ACP page. (fcc.gov)
- How long will it take to get a library hotspot in Phoenix or Tucson: In Pima County, most requests take 1–2 weeks and check out for 8 weeks with one renewal. In Maricopa County, hotspot/Chromebook loans are typically 3 weeks; availability varies by branch. See Pima hotspot & laptop page and MCLD loaners. (library.pima.gov)
- What if my provider raises prices after promotions: Ask about hardship or loyalty plans and put any new price in writing. If the offer doesn’t match the ad, file a complaint at FCC Consumer Complaints and copy the Arizona Attorney General. (fcc.gov)
- Can workforce funds help me buy a laptop: Sometimes. WIOA supportive services through ARIZONA@WORK can cover required tools or exams for approved training; ask your case manager and bring proof of need.
- Are there trusted places to buy low‑cost computers: Yes. Verify your income and order through PCs for People, or shop Human‑I‑T for refurbished devices and hotspots.
- Where can I learn computer basics at a 7th‑grade level: Try Goodwill Career Centers for instructor‑led classes, and ADE Digital Literacy Resources for self‑paced lessons. (goodwillaz.org)
- How is Arizona expanding broadband: The Arizona Broadband Office is using BEAD funds to expand service statewide through 2029. Watch updates and public comment windows at BEAD Arizona. (azcommerce.com)
- I need Spanish support: Call 2‑1‑1 Arizona for Spanish help 9 a.m.–7 p.m., request Spanish services at AHCCCS, and ask your library for bilingual classes via the State Library Directory. (211arizona.org)
- Who helps if I’m scammed by a tech “support” caller: File with the Arizona Attorney General and the FTC; ask your bank to freeze charges and use FCC complaints for telecom issues. (azag.gov)
Español — Resumen Rápido (traducción generada con herramientas de IA)
- Descuento en teléfono/internet: Solicite Lifeline en USAC Lifeline; si vive en tierras tribales, vea Beneficio Tribal. Para quejas, use FCC Quejas. (lifelinesupport.org)
- Préstamo de hotspot/Chromebook: Pida uno en Biblioteca del Condado de Pima (8 semanas) o MCLD (3 semanas); busque su biblioteca en Directorio Estatal. (library.pima.gov)
- Plan de internet de bajo costo: Revise Cox Connect2Compete, Access de AT&T o Human‑I‑T. ACP terminó; confirme precios actuales. (cox.com)
- Clases y empleo: Visite ARIZONA@WORK y Goodwill para clases básicas y ayuda laboral; llame a 2‑1‑1 Arizona para servicios locales. (arizonaatwork.com)
- Cuidado de niños: Solicite Asistencia de Cuidado Infantil de DES; hay lista de espera en 2025—aplique y responda a mensajes a tiempo. (des.az.gov)
About This Guide
Compiled by the ASingleMother.org Editorial Team.
This guide uses official sources including:
- USAC Lifeline • FCC ACP & Complaints • Arizona Corporation Commission Utilities. (lifelinesupport.org)
- Arizona State Library Directory • ARIZONA@WORK • ADE Adult Education. (azlibrary.gov)
- Pima County Public Library hotspots • MCLD Chromebooks & Hotspots • Connect Arizona Internet Offers. (library.pima.gov)
- Cox Connect2Compete • Access from AT&T • PCs for People • Human‑I‑T. (cox.com)
Last verified September 2025, next review January 2026.
Please note that despite our careful verification process, errors may still occur — email info@asinglemother.org with corrections and we respond within 72 hours.
Disclaimer
This guide is for general information and is not legal advice. Program amounts, eligibility, coverage areas, and wait times change, and local offices may interpret rules differently. Always call to confirm current availability before applying. For disputes, use official complaint channels like FCC Consumer Complaints and Arizona Attorney General Consumer Protection, or consult legal aid at Community Legal Services or Southern Arizona Legal Aid. (fcc.gov)
Notes on sources and dates
- According to the FCC, ACP ended June 1, 2024; the FCC reiterates wind‑down guidance and consumer warnings (pages updated through 2025). Lifeline discounts of 9.25(9.25 (34.25 on Tribal lands) are current per USAC (accessed September 2025). Library loan details and ARIZONA@WORK contacts were verified on official pages in 2025; always check the latest branch calendars. (fcc.gov)
If you want, tell me your ZIP code and I’ll map the nearest loaner hotspot, training site, and low‑cost plan options for your exact address.
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