Job Loss Support and Unemployment Help for Single Mothers in West Virginia

Job Loss Support & Unemployment Help for Single Mothers in West Virginia

Last updated: September 2025

This is a practical, go‑to guide for West Virginia single moms who lost work or have been unemployed for a while. It focuses on unemployment insurance, short‑term cash, energy and utility help, child care while you job hunt, training that leads to fast hiring, and county‑level resources. You’ll find steps, timelines, documents, and who to call. Links take you directly to official state and trusted nonprofit pages.

If You Only Do 3 Things — Emergency Actions to Take

File your unemployment claim today through the state portal, even if you’re not sure you qualify. Start at [WorkForce West Virginia’s UI page] and submit your initial claim in the [uc.workforcewv.org online system]. Keep your confirmation number. (workforcewv.org)
Stop any utility shutoff in progress. Call the utility to request a payment plan and apply for emergency energy help through [DoHS Emergency LIEAP] at a local office; escalate unresolved shutoff threats to the [Public Service Commission consumer line]. Bring your termination notice. (dhhr.wv.gov)
Lock in child care coverage so you can job search. Ask your regional Resource & Referral about 90‑day job‑search child care and how to apply through [WV PATH]; if you already get child care help, tell them you’re job hunting to keep coverage active. (dhhr.wv.gov)

Quick Help Box — Keep These 5 Contacts Handy

Unemployment Claims, status, weekly certification: Call 1‑800‑252‑5627 or visit [WorkForce West Virginia]; find offices at [Local Office Locations]. (workforcewv.org)
Energy crisis (shutoff/low fuel) and emergency cash: Call the [DoHS Client Services Hotline] at 1‑800‑642‑8589; apply in person or online via [WV PATH]. (dhhr.wv.gov)
Water bill help (WV American Water/H2O grants): Call 1‑888‑282‑6816 or see [H2O Help to Others] and Dollar Energy’s [West Virginia Utility Assistance Program]. (amwater.com)
PSC consumer complaint line (shutoffs/billing disputes): Call 1‑800‑642‑8544 or use the PSC [Consumer Assistance page]. If service is at risk, call before the shutoff date. (psc.state.wv.us)
Free legal help (benefits, evictions, DV, appeals): Call [Legal Aid of West Virginia] at 1‑866‑255‑4370; find locations and hours on their [Apply for Help page]. (legalaidwv.org)

How West Virginia Unemployment Insurance Works Right Now

West Virginia updated UI rules in 2024–2025. Here’s what matters most.

Apply online first: File at [uc.workforcewv.org] or at your [nearest WorkForce WV office]; have ID, SSN, employer details, and last 18 months of work history ready. Expect a “Monetary Determination” letter after you apply. (workforcewv.org)
Work search requirement: You must complete and document four work‑search activities each week (job applications, job fairs, résumé workshops, etc.). Upload proof during weekly certification to avoid delays. (workforcewv.org)
Waiting week: State law requires one unpaid waiting week per claim before payments can start. (workforcewv.org)
Weekly benefit amount and duration: The current maximum weekly benefit is $662, and you can receive up to 26 weeks, with the cap and weeks frozen under 2024 legislation. (wvmetronews.com)
Earnings rules if you work part‑time: You can earn up to $60 ina w ee k w i t hn o d e d u c t i o n; ab o v e$ 60, every extra dollar reduces your benefit dollar‑for‑dollar. Report gross earnings for the week you worked. (workforcewv.org)
Payment timing: After the first payable certification posts, most deposits show within about four days if no issues; direct deposit pays fastest. (workforcewv.org)
Appeals: If denied, you have only eight calendar days from the decision mailing date to appeal. Keep certifying weekly while you appeal to get retro pay if you win. File the appeal at your [local WorkForce WV office] or follow the form instructions. (workforcewv.org)
Text alerts: WorkForce WV may text you from 1‑800‑252‑5627 but will never include links or ask for sensitive info. If in doubt, contact [WorkForce WV’s site] or your [local office] directly. (workforcewv.org)

UI Quick Facts (West Virginia, 2025)

Item	What to know	Where to act
Waiting week	One unpaid week per claim	[Unemployment Basics]
Weekly search	Four activities every benefit week	[Work Search guidance]
Weekly max	$662 (frozen), up to 26 weeks	[WV Legislature wrap‑up], [MetroNews summary]
Partial earnings	First $60 ignored; above that reduces benefits	[WorkForce WV FAQ]
Appeal window	8 calendar days from decision mail date	[Disqualification & Appeals]

[Unemployment Basics]: https://workforcewv.org/unemployment-insurance-benefits/unemployment-resources/unemployment-basics/
[Work Search guidance]: https://workforcewv.org/unemployment-insurance-benefits/unemployment-resources/unemployment-basics/
[WV Legislature wrap‑up]: https://blog.wvlegislature.gov/headline/2024/03/10/budget-completes-and-house-adjourns-sine-die/
[MetroNews summary]: https://wvmetronews.com/2024/04/03/governor-on-unemployment-safety-net-bill-this-bill-didnt-do-much/
[WorkForce WV FAQ]: https://workforcewv.org/unemployment-insurance-benefits/unemployment-resources/frequently-asked-questions/
[Disqualification & Appeals]: https://workforcewv.org/unemployment-insurance-benefits/my-unemployment-claim/disqualification-appeals/ (workforcewv.org)

How to Apply (Step‑by‑Step)

Create your online claim: Go to [uc.workforcewv.org]. Save your confirmation. If you lack internet, use computers at a [WorkForce WV local office] or ask staff to help you file. (workforcewv.org)
Register for work and job match: Use [WorkForce WV job fairs & job seeker tools] and create your profile, then start your four weekly activities. Add workshops and résumé reviews to reach four. (workforcewv.org)
File weekly certifications: File each Sunday for the prior week at [uc.workforcewv.org]. Always report all work and earnings for the week you worked. (workforcewv.org)
Watch mail for a Monetary Determination: Review wages and employers. If amounts are wrong, contact the [nearest office] or call 1‑800‑252‑5627. (workforcewv.org)

What to do if this doesn’t work: Appeal within eight days using instructions on the decision, keep certifying weekly, and ask [Legal Aid of West Virginia] for representation options. You can also call the UI Board of Review at 1‑304‑558‑2636. (workforcewv.org)

Documents You’ll Need for UI

Identity: Government photo ID and Social Security number for [uc.workforcewv.org] filing. Bring originals to your [local office] if asked. (workforcewv.org)
Work history: Pay stubs, W‑2s, employer addresses, and last day worked. Use [WorkForce WV’s checklist news post] to prepare. (workforcewv.org)
Proof of job search: Keep a [Work Search Activity Log] or upload proof during weekly certification. (workforcewv.org)

How to Protect Your Household Bills Fast

How to Stop Utility Shutoff in West Virginia Today

If you’ve received a shutoff notice, act the same day.

Call the utility: Ask for a payment plan and note the agent’s name. For WV American Water, call 1‑800‑685‑8660 and ask about [payment plans and discount programs] or a one‑time [H2O Help to Others] grant. (amwater.com)
Request emergency energy help: Apply for [Emergency LIEAP (E‑LIEAP)] in person at your county DoHS office; bring the termination notice or proof of low fuel. You can also start regular LIEAP via [WV PATH] when it opens for the season. (dhhr.wv.gov)
Know your shutoff rights: WV utilities generally must send a 10‑day written notice and attempt personal contact 48 hours before shutoff; special rules apply for medical conditions and the winter seasonal period. If talks break down, call the [PSC Consumer Affairs] team at 1‑800‑642‑8544 or use the [PSC Informal Complaint Form]. (regulations.justia.com)

What to do if this doesn’t work: Ask for an urgent referral to Dollar Energy Fund via [the WV Utility Assistance Program network], contact [United Way’s WV 211] for local aid partners, and request a same‑day PSC intervention if shutoff is imminent. (dollarenergy.org)

Energy Help You Can Request Right Now

Program	What it covers	Core eligibility	Where to apply
LIEAP (heating bill help)	Heating bill credit or payment to utility	Income up to 60% of State Median Income (150% FPL for large households)	[WV PATH] or county DoHS office
E‑LIEAP (crisis)	Stop shutoff or buy bulk fuel in crisis	Must show termination notice/low fuel; in‑person interview	[DoHS announcement]
Repair/Replace & Weatherization	Heat/AC repair or replacement; weatherization	Same income limits as LIEAP	[DoHS LIEAP page]
Water/wastewater grants (WV American Water)	One‑time H2O grant	Past‑due balance; sincere payment; income limit applies	[WV American Water H2O]

[WV PATH]: https://wvpath.wv.gov/
[DoHS announcement]: https://dhhr.wv.gov/News/2025/Pages/DoHS-Announces-Emergency-Energy-Assistance-Program-for-Low-Income-Residents-.aspx
[DoHS LIEAP page]: https://bfa.wv.gov/bfa-programs/LIEAP
[WV American Water H2O]: https://www.amwater.com/wvaw/customer-service-billing/customer-assistance-programs/h2o-help-to-others-program (dhhr.wv.gov)

Child Care While You Job Search

Child care help is available while you look for work or start training.

Qualify and apply: Eligibility is at or below 85% of State Median Income with flexibility for parents employed, in school/training, or in a 90‑day job search period. Apply via [WV PATH] or contact your regional [Child Care Resource & Referral] agency. (dhhr.wv.gov)
Find your local R&R: Regions include [MountainHeart CCR&R] (many southern and eastern counties) and [CCRCWV] (Northern Panhandle and north‑central). They manage subsidies and help you find open slots. (mthtwv.com)
If you’re already receiving child care help: Report your job loss fast and ask for job search coverage; use your benefits to attend [WorkForce WV job fairs] or short trainings. (workforcewv.org)

What to do if this doesn’t work: Ask the R&R for a supervisor review, request a written denial, and appeal through DoHS. Meanwhile, ask [WV 211] to locate sliding‑fee programs, Head Start, or part‑time care near you. (wv211.org)

Child Care Help — At a Glance

Need	Where to start	Notes
90‑day job‑search child care	[Child Care Resource & Referral]	Tell them you’re job hunting so coverage doesn’t lapse
Ongoing subsidy	[WV PATH]	Income up to 85% SMI; copays vary
Find providers	Your regional [R&R Agency Map]	Get a list with openings, hours, transportation
Provider support (if you become a home provider)	[MountainHeart CCR&R]	Training, TRAILS van resources

[Child Care Resource & Referral]: https://bfa.wv.gov/child-care-resource-and-referral
[WV PATH]: https://wvpath.wv.gov/
[R&R Agency Map]: https://bfa.wv.gov/child-care-resource-and-referral
[MountainHeart CCR&R]: https://www.mthtwv.com/mcs/child-care-resource-referral/ (bfa.wv.gov)

Fast‑Track Job Training and Placement

You want training that gets you hired quickly, with support services (child care help, gas cards, tools, etc.). Start here:

American Job Centers (WIOA): WIOA Dislocated Worker and Adult programs can fund training, on‑the‑job training (OJT), and supportive services. Start at your [local WorkForce WV office] and ask about WIOA enrollment and [Rapid Response] if you were part of a layoff. (workforcewv.org)
WV Invests (tuition‑free community college for in‑demand fields): As a “last‑dollar” program, [WV Invests] can cover tuition for select certificate/associate programs if you do FAFSA and the state application, pass a drug test, and complete brief community service. Use the [Find a College] and [Find a Program] tools. Plan to live in WV for two years after graduation to avoid conversion to a loan. (cfwv.com)
Workforce regions: Contact your local [Workforce Development Board] for WIOA eligibility, referrals, and help with supportive services; they coordinate with [WorkForce West Virginia] and community colleges. (workforcewv.org)

What to do if this doesn’t work: Ask for a second opinion from another AJC staffer, connect with the college’s [financial aid office via WV Invests], and check monthly [WorkForce WV Virtual Job Fairs] while short courses are pending. (cfwv.com)

Training & Job Connection — Quick Table

Goal	Program	Action
Immediate referral to employers	[WorkForce WV virtual job fairs]	Register and chat with hiring managers
Short‑term certificate	[WV Invests]	File FAFSA + state app by priority deadlines
OJT with wage reimbursement to employer	[WIOA OJT via WorkForce WV]	Ask AJC staff to screen you
Mass layoff support	[Rapid Response] and WARN	See [WARN listings] for your layoff

[WorkForce WV virtual job fairs]: https://workforcewv.org/unemployment-insurance-benefits/find-a-job/job-fairs/
[WV Invests]: https://www.cfwv.com/financial-aid/wv-invests-grant/apply-now/
[WIOA OJT via WorkForce WV]: https://workforcewv.org/businesses/workforce-development/wioa/
[Rapid Response]: https://workforcewv.org/job-seeker/layoffs-downsizing/rapid-response/
[WARN listings]: https://workforcewv.org/job-seeker/layoffs-downsizing/warn-listing/ (workforcewv.org)

Money, Food, and Short‑Term Help You Can Actually Get

Emergency Assistance (DoHS): One 30‑day period per 12 months for urgent needs like rent, utilities, transport, or clothing. Request it at your [county DoHS office]; ask for “Emergency Assistance.” Pair with [WV 211] to locate local charity grants. (bfa.wv.gov)
SNAP (food help): Apply through [WV PATH]. While you job hunt, use food banks like [Mountaineer Food Bank] and [Facing Hunger Foodbank] for mobile pantry events and groceries. (learning-public.wvpath.wv.gov)
Child support changes after job loss: If your order is too high due to job loss, request a review or court modification through [WV Bureau for Child Support Enforcement]. Don’t wait; arrears build fast. Pay online or by phone using [SMART payment options] if you can. (bcse.wv.gov)
Phone/internet: The federal [Affordable Connectivity Program] funding lapsed in 2024; many discounts ended in spring 2024. Check [FCC ACP page] for wind‑down details and consider the [Lifeline] discount for phone or basic internet. (fcc.gov)

What to do if this doesn’t work: Ask [WV 211] to search for church funds, civic groups, or seasonal utility programs near you; confirm availability before you drive. Bring your shutoff notice, lease, or bill when you ask for help. (wv211.org)

Reality Check — What To Expect

UI timing: With a clean claim, first payment often lands within a week after the waiting week. If there’s an “issue,” decisions can take longer; keep certifying. [Unemployment Basics] explains the timeline. If denied, appeal in eight days. (workforcewv.org)
Energy aid windows: Regular LIEAP opens seasonally; crisis (E‑LIEAP) opens as announced and can shut when funds run out. Always call your [county DoHS office] to confirm dates. (dhhr.wv.gov)
Program caps: Some charity funds run out mid‑month. Use [WV 211] to check stock and hours before you go. Food bank deliveries can change with federal shipments; track [Mountaineer Food Bank’s mobile pantry schedule]. (reuters.com)

Common Mistakes to Avoid

Waiting to file UI: Don’t wait for your final paycheck or separation letter; file now at [uc.workforcewv.org]. Late filing can cost weeks of pay. (workforcewv.org)
Not doing four work‑search activities: Missing the weekly four can stop that week’s pay. Use [WorkForce WV’s Work Search Log] and upload proof during certification. (workforcewv.org)
Ignoring an E‑LIEAP window: Crisis funds close fast. Check the [DoHS energy page] and visit your county office in person if shutoff is near. (dhhr.wv.gov)
Not changing child support after job loss: You must ask the court/BCSE to modify. Start at [BCSE’s modification page] and file quickly. (bcse.wv.gov)

Quick Reference Cheat Sheet

Situation	First call	Where to apply	Backup plan
Lost job today	[WorkForce WV] 1‑800‑252‑5627	[uc.workforcewv.org]	[Legal Aid WV] for appeals
Shutoff notice	Your utility + [DoHS E‑LIEAP]	In‑person at county [DoHS office]	[PSC complaint line] 1‑800‑642‑8544
Need child care to job hunt	Local [CCR&R]	[WV PATH]	[WV 211] for wait‑list alternatives
Rent/groceries this week	[WV 211]	[Mountaineer Food Bank]; [Facing Hunger Foodbank]	Ask [Emergency Assistance] at DoHS

[WorkForce WV]: https://workforcewv.org/
[uc.workforcewv.org]: https://uc.workforcewv.org/
[Legal Aid WV]: https://legalaidwv.org/get-help/apply-for-help/
[DoHS E‑LIEAP]: https://dhhr.wv.gov/News/2025/Pages/DoHS-Announces-Emergency-Energy-Assistance-Program-for-Low-Income-Residents-.aspx
[DoHS office]: https://dhhr.wv.gov/bms/Pages/Field-Offices.aspx
[PSC complaint line]: https://www.psc.state.wv.us/Complaints/ConsumerComplaintProcedures.htm
[CCR&R]: https://bfa.wv.gov/child-care-resource-and-referral
[WV PATH]: https://wvpath.wv.gov/
[Mountaineer Food Bank]: https://www.mountaineerfoodbank.org/mobile-pantry
[Facing Hunger Foodbank]: https://facinghunger.org/
[Emergency Assistance]: https://bfa.wv.gov/bfa-programs/emergency-assistance (workforcewv.org)

Application Checklist (save or screenshot)

Government photo ID and Social Security card for [uc.workforcewv.org] and [WV PATH]
Last 18 months of work info (employer names/addresses, pay stubs/W‑2s) for [WorkForce WV]
Termination notice or low‑fuel proof for [E‑LIEAP]; copy of utility bill for [H2O Help to Others]
Child support order info for [BCSE modification request]; last payment proof
Proof of West Virginia residency for [WV Invests]; FAFSA confirmation and school acceptance
A weekly [Work Search Log] with four activities and proof uploads during certification

[uc.workforcewv.org]: https://uc.workforcewv.org/
[WV PATH]: https://wvpath.wv.gov/
[WorkForce WV]: https://workforcewv.org/
[E‑LIEAP]: https://dhhr.wv.gov/News/2025/Pages/DoHS-Announces-Emergency-Energy-Assistance-Program-for-Low-Income-Residents-.aspx
[H2O Help to Others]: https://www.amwater.com/wvaw/customer-service-billing/customer-assistance-programs/h2o-help-to-others-program
[BCSE modification request]: https://bcse.wv.gov/bcse-parents/modification-of-child-support-orders
[WV Invests]: https://www.cfwv.com/financial-aid/wv-invests-grant/apply-now/
[Work Search Log]: https://workforcewv.org/unemployment-insurance-benefits/unemployment-resources/unemployment-basics/ (workforcewv.org)

Diverse Communities — Targeted Help and Notes

LGBTQ+ Single Mothers: Use [Legal Aid WV] for name/gender marker issues that may affect your UI profile, and connect with [Fairness West Virginia] for local affirming resources and pro‑bono referrals. For crisis housing or safety planning, reach out through [WV 211] for LGBTQ‑friendly shelters.
Single Mothers with Disabilities or Disabled Children: Ask [WorkForce WV] about reasonable accommodations at job fairs and during UI interviews; request TTY or relay at 7‑1‑1 when calling 1‑800‑252‑5627. Check [WV DoHS] about Medicaid waivers and the [WV CHIP] site for children’s coverage, and request large‑print forms where available. (chip.wv.gov)
Veteran Single Mothers: Start at the [WV Department of Veterans Assistance] for VA claims, training, and emergency relief. Veterans get priority of service at [WorkForce WV]; ask for a DVOP specialist for tailored job matching. Pair with [WV Invests] for tuition‑free programs. (workforcewv.org)
Immigrant/Refugee Single Moms: Many DoHS and court services provide interpreters on request; [Legal Aid WV] states phone interpreters are available during intake. For case‑by‑case immigration‑safe referrals, contact [Catholic Charities West Virginia] and use [WV 211] to find ESL or credential evaluation help. (legalaidwv.org)
Tribal‑Specific Resources: West Virginia has no federally recognized tribes within the state, but Native families can access [Indian Health Service] clinics and [Bureau of Indian Affairs] programs while living in WV. Ask [WV 211] to locate closest IHS facilities or tribal programs that serve residents across state lines.
Rural Single Moms with Limited Access: Ask your [local CCR&R] about providers offering extended hours; confirm route coverage with [Mountain Line Transit] in Morgantown or [TTA] in the Huntington region for interviews or training. If transit is limited, ask [WorkForce WV] about gas cards through WIOA (availability varies). (busride.org)
Single Fathers Raising Kids: The same benefits apply. For child support adjustments after job loss, use [BCSE modification] and consider a parenting plan review via [Legal Aid WV] if custody time changed due to your work schedule. (bcse.wv.gov)
Language Access: Tell [WorkForce WV] or [DoHS] you need an interpreter for appointments or hearings; many offices can provide language services with notice. If you’re Deaf/Hard of Hearing, use 7‑1‑1 to reach 1‑800‑252‑5627 or 1‑800‑642‑8589. (dhhr.wv.gov)

Resources by Region (selected, call to confirm hours)

Charleston & Kanawha County — “Charleston Water Bill Help”: Ask [WV American Water] about H2O grants and discount programs; ride [KRT] for interviews and training. For rent/utilities, check [United Way of Central WV] and [WV 211] for local partners. (amwater.com)
Huntington/Cabell & Wayne: Use [Facing Hunger Foodbank] distributions while applying for [E‑LIEAP]. Ride [Tri‑State Transit Authority (TTA)] to get to job fairs at the [WorkForce WV Huntington office]. (govserv.org)
Morgantown/Monongalia: Track [Mountain Line] service changes and ask about community access passes; check [WorkForce WV Morgantown] for WIOA enrollments and [WV Invests] programs at nearby colleges. (busride.org)
Eastern Panhandle (Berkeley/Jefferson/Morgan): Apply for training at [Blue Ridge CTC] with [WV Invests], use [MountainHeart CCR&R] for child care, and call [WV 211] for rapid aid searches. (blueridgectc.edu)
Wheeling/Northern Panhandle: Contact [CCRCWV] for child care, check [WV Northern Community College] for short credentials under [WV Invests], and ask [WV 211] for utility or rent assistance partners. (ccrcwv.org)

Local Organizations, Charities, Churches, and Support

Food and essentials: Use [Mountaineer Food Bank’s mobile pantry] statewide or [Facing Hunger Foodbank] in the Tri‑State region; confirm times. Pair with [WV 211] for church pantries near you. (mountaineerfoodbank.org)
Domestic violence and safety: Call [National DV Hotline] 1‑800‑799‑SAFE, find local programs via [WV Coalition Against Domestic Violence], or use [WV Judiciary’s DV page] for protective order steps. (bfa.wv.gov)
Legal help and consumer rights: Start with [Legal Aid WV]; for utility disputes, call the [Public Service Commission]; for child support, contact [BCSE customer service]. (legalaidwv.org)

County‑Specific Variations You Should Know

Office processing times: Larger counties (Kanawha, Monongalia, Cabell) may have more traffic and longer waits. Use [WV PATH] to upload documents and track LIEAP/child care. If you’re in a rural county, [WV 211] can help identify the closest intake site and ride options. (learning-public.wvpath.wv.gov)
Transit: Public transit varies. In Morgantown, [Mountain Line] offers community access passes; in Huntington, [TTA] has fixed routes and Night Service. If transit is sparse in your county, ask [WorkForce WV] about supportive services for transportation under WIOA. (busride.org)
Water utilities: If you’re on [WV American Water], H2O grants are available; if you’re on a municipal utility, ask the city clerk about local aid and still use the [PSC consumer line] if you can’t resolve a shutoff. (amwater.com)

Troubleshooting: If Your UI Application Gets Denied

Read the decision letter: It includes the deadline. You have eight calendar days to appeal. File at your [local WorkForce office] or as directed in the letter, and keep certifying weekly. (workforcewv.org)
Gather proof: Offer separation paperwork, timesheets, or texts proving you were laid off through no fault of your own. Ask [Legal Aid WV] for help preparing evidence. (legalaidwv.org)
Ask for a phone hearing if needed: If you need accommodations or an interpreter, notify the [Board of Review] early. Continue job searches and documentation. (workforcewv.org)

What to do if this doesn’t work: Consider a circuit court appeal with a lawyer referral from the [WV State Bar’s referral service]. Keep all records; overpayment appeals have their own rules—see [Overpayment Information]. (wvlawyerreferral.org)

FAQs (West Virginia‑specific)

How much will WV unemployment pay and for how long?
The maximum is $662 per week with up to 26 weeks, frozen under 2024 law. You must meet earnings tests and certify weekly. Check [Unemployment Basics] and the Legislature’s wrap‑up for confirmation. (workforcewv.org)
Do I need to complete four job searches every week?
Yes. Complete and document four activities weekly, like applying on [WorkForce WV job pages], attending [job fairs], or workshops. Upload proof during weekly certification. (workforcewv.org)
I worked part‑time this week. Will I still be paid?
Report gross earnings for the week you worked. The first $60 d oes n ’ t re d u ceyo u rc h ec k; am o u n t so v er$ 60 reduce it dollar‑for‑dollar. File on [uc.workforcewv.org] each Sunday. (workforcewv.org)
How fast do UI payments arrive?
Many claimants see funds within about four days after filing a payable week. Direct deposit is fastest. See [UI FAQs] for details. (workforcewv.org)
My water is about to be shut off. What can I do today?
Call your utility to set a plan. Apply for [E‑LIEAP] at your county DoHS with the shutoff notice. If needed, request a PSC Consumer Affairs intervention at 1‑800‑642‑8544. Ask about [H2O Help to Others] for a one‑time grant. (dhhr.wv.gov)
Can I get child care while I job hunt?
Yes. WV allows temporary eligibility for up to 90 days for job search. Apply via [WV PATH] or contact your [CCR&R]. Income must meet state limits. (dhhr.wv.gov)
I lost my job in a mass layoff. Are there special services?
Yes. [Rapid Response] teams assist workers from layoffs; they coordinate WIOA enrollments and training. Check [WARN listings] and contact your [local office]. (workforcewv.org)
How do I reduce my child support after losing my job?
Request a review or file a motion to modify through [BCSE] if you have substantial change. Don’t wait—orders don’t auto‑adjust. You can pay online via [SMART] to stay current. (bcse.wv.gov)
Is there still help for internet costs?
The [Affordable Connectivity Program] ran out of funds in spring 2024. Check the [FCC ACP page] for updates and consider [Lifeline] for a smaller ongoing discount. (fcc.gov)
Where do I find one‑on‑one help near me?
Call [WV 211], contact your [WorkForce local office], or visit your county [DoHS field office]. Explain your situation and ask to screen for UI, LIEAP, Emergency Assistance, SNAP, and child care in one plan. (wv211.org)

Tables You Can Use

A. Who to Call, Based on Your Situation

Situation	First call	Backup
UI initial claim/weekly certification	[WorkForce WV] 1‑800‑252‑5627	[Local Office Locator]
Energy shutoff	[DoHS E‑LIEAP]	[PSC Consumer Affairs] 1‑800‑642‑8544
Water bill grant	[H2O Help to Others] 1‑888‑282‑6816	[WV 211]
Child care while job hunting	[CCR&R Agency]	[WV PATH]
Legal help/appeals	[Legal Aid WV] 1‑866‑255‑4370	[WV State Bar referral]

[WorkForce WV]: https://workforcewv.org/
[Local Office Locator]: https://workforcewv.org/about-workforce-wv/local-office-locations/
[DoHS E‑LIEAP]: https://dhhr.wv.gov/News/2025/Pages/DoHS-Announces-Emergency-Energy-Assistance-Program-for-Low-Income-Residents-.aspx
[PSC Consumer Affairs]: https://www.psc.state.wv.us/Complaints/ConsumerComplaintProcedures.htm
[H2O Help to Others]: https://www.amwater.com/wvaw/customer-service-billing/customer-assistance-programs/h2o-help-to-others-program
[WV 211]: https://wv211.org/
[CCR&R Agency]: https://bfa.wv.gov/child-care-resource-and-referral
[WV PATH]: https://wvpath.wv.gov/
[Legal Aid WV]: https://legalaidwv.org/get-help/apply-for-help/
[WV State Bar referral]: https://wvlawyerreferral.org/pages/resources-legalaid (workforcewv.org)

B. Documents to Bring (UI, Energy, Child Care)

Program	Required documents	Where to upload/submit
Unemployment Insurance	Photo ID, SSN, work history, last day worked	[uc.workforcewv.org] or [local office]
E‑LIEAP (crisis)	Shutoff notice/low fuel proof, ID, income	In‑person at [county DoHS]
H2O Help to Others	Past‑due bill, recent $50 payment proof, income	Through [Dollar Energy H2O] network
Child Care Subsidy	ID, proof of WV address, income, job search plan	[WV PATH] or [CCR&R]

[uc.workforcewv.org]: https://uc.workforcewv.org/
[local office]: https://workforcewv.org/about-workforce-wv/local-office-locations/
[county DoHS]: https://dhhr.wv.gov/bms/Pages/Field-Offices.aspx
[Dollar Energy H2O]: https://www.dollarenergy.org/vi/program/west-virginia-utility-assistance-program-vi/
[WV PATH]: https://wvpath.wv.gov/
[CCR&R]: https://bfa.wv.gov/child-care-resource-and-referral (workforcewv.org)

C. Fast Training Options and Where to Ask

Goal	Example	Who funds it
Short term certificate (health care, IT, trades)	[WV Invests‑eligible programs]	WV Invests + WIOA
On‑the‑job training	Employer hires you and gets wage reimbursement	WIOA via [WorkForce WV]
Career fairs	Monthly statewide virtual fairs	[WorkForce WV Job Fairs]

[WV Invests‑eligible programs]: https://www.cfwv.com/financial-aid/wv-invests-grant/find-a-program/
[WorkForce WV]: https://workforcewv.org/businesses/workforce-development/wioa/
[WorkForce WV Job Fairs]: https://workforcewv.org/unemployment-insurance-benefits/find-a-job/job-fairs/ (cfwv.com)

D. Utility Shutoff Protections — Key Rules

Topic	WV rule snapshot	Who enforces
Written notice	10‑day mailed notice before shutoff	[Public Service Commission]
Personal contact	Two attempts, last at least 48 hours pre‑shutoff	[PSC rules]
Medical certificates & winter	Special protections, certification process	[PSC rules]

[Public Service Commission]: https://www.psc.state.wv.us/Complaints/ConsumerComplaintProcedures.htm
[PSC rules]: https://regulations.justia.com/states/west-virginia/agency-150/title-150/series-150-04/section-150-4-4/ (psc.state.wv.us)

E. Where to Find Food Fast

Area	First stop	Backup
Most counties	[Mountaineer Food Bank mobile pantry]	[WV 211] for pantries
Cabell/Wayne/Mingo	[Facing Hunger Foodbank]	[United Way partners via WV 211]

[Mountaineer Food Bank mobile pantry]: https://www.mountaineerfoodbank.org/mobile-pantry
[WV 211]: https://wv211.org/
[Facing Hunger Foodbank]: https://facinghunger.org/ (mountaineerfoodbank.org)

Real‑World Examples

UI + E‑LIEAP combo: A single mom in Princeton filed for UI on [uc.workforcewv.org] at the library, served the waiting week, and had her first deposit four days after the first payable week. When a shutoff notice arrived, she visited the [Mercer County DoHS office] with the letter and secured E‑LIEAP the same day. She also applied for [child care through CCR&R] to attend a job fair. (workforcewv.org)
Training while parenting: In Wheeling, a mom used [WV Invests] at WV Northern CC to complete a one‑term credential and got OJT funding via [WorkForce WV]. Her child care subsidy stayed active during job search and training through [WV PATH]. (wvncc.edu)

Spanish Summary — Resumen en Español

Esta sección fue traducida con herramientas de IA. Revise siempre los enlaces oficiales para detalles actuales.

Desempleo (UI): Presente su reclamo en [uc.workforcewv.org] y complete cuatro actividades de búsqueda de empleo cada semana según [WorkForce West Virginia]. Revise la carta de “Monetary Determination” y apele dentro de ocho días si le niegan los beneficios. (workforcewv.org)
Servicios de energía y agua: Para evitar cortes, solicite ayuda de emergencia [E‑LIEAP] en su oficina local de [DoHS] y pida un plan de pago a su empresa. Para agua, pida una subvención de [H2O Help to Others]. Para quejas, llame a la [Comisión de Servicios Públicos (PSC)] al 1‑800‑642‑8544. (dhhr.wv.gov)
Cuidado infantil y comida: Solicite subsidio de cuidado infantil por [WV PATH] o contacte su [CCR&R] regional (se permite hasta 90 días mientras busca trabajo). Para comida de emergencia, vea el calendario de [Mountaineer Food Bank] o contacte [WV 211]. (learning-public.wvpath.wv.gov)

About This Guide

Compiled by the ASingleMother.org Editorial Team.

This guide uses official sources including:

[WorkForce West Virginia]
[West Virginia Department of Human Services]
[Public Service Commission of West Virginia]
[WV Bureau for Child Support Enforcement]
[WV 211 (United Way)]
[WV Housing Development Fund]

Last verified: September 2025, next review April January 2026.

This guide is produced based on our Editorial Standards using only official sources, regularly updated and monitored, but not affiliated with any government agency and not a substitute for official agency guidance. Individual eligibility outcomes cannot be guaranteed. Please note that despite our careful verification process, errors may still occur — email info@asinglemother.org with corrections and we respond within 72 hours.

Disclaimer

This content is for general information for single mothers in West Virginia and is not legal advice. Always confirm details and amounts with the agency or organization listed. Program funding, eligibility, and timelines change based on state budgets and availability. For emergencies, call 911; for utility shutoffs, call your utility and the [PSC consumer line]; for safety issues, call the [National Domestic Violence Hotline] at 1‑800‑799‑SAFE. (psc.state.wv.us)

Notes on citations in this guide

Unemployment waiting week, search requirement, payment timing, and weekly certification rules are drawn from [Unemployment Basics] and [UI FAQs]; the eight‑day appeal deadline is on [Disqualification & Appeals]. West Virginia’s maximum weekly benefit amount and 26‑week duration freeze are reflected in legislative and news summaries. (workforcewv.org)
LIEAP/E‑LIEAP dates, eligibility, and processes are from 2024–2025 DoHS releases and program pages; utility shutoff procedures are from PSC rules and consumer assistance pages; water grants are via WV American Water and Dollar Energy. (dhhr.wv.gov)
Child care eligibility and 90‑day job search coverage are from DoHS announcements and CCR&R pages; WV Invests requirements and application process are from CFWV and partner colleges. (dhhr.wv.gov)
The Affordable Connectivity Program wind‑down and Lifeline information are from the FCC and USAC. (fcc.gov)

Where you see hurdles, use this guide to cut the line to the right door: file UI, stop shutoffs, secure child care, and line up a job pathway that pays. Keep this page, your weekly work‑search log, and a small folder of documents with you. It’s work — but it moves you forward.

🏛️More West Virginia Resources for Single Mothers

Explore all assistance programs in 34 categories available in West Virginia