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Transportation Assistance for Single Mothers in West Virginia

Transportation Assistance for Single Mothers in West Virginia

Last updated: September 2025

This guide shows fast, realistic ways to get rides for work, school, child care, medical care, and daily life across West Virginia. You’ll find direct contacts, step‑by‑step actions, and backup plans if the first try doesn’t work. When you see a program or office mentioned, tap the italic link right in the sentence to reach it.


If You Only Do 3 Things — Emergency Actions to Take

  • Call or text for live referrals to rides near you through West Virginia 211, ask for “transportation vouchers” and “bus pass programs,” and save their alternate line 1-833-848-9905 for phones that can’t dial 211. If lines are busy, open the statewide directory on WV 211 and use chat during off‑peak hours.
  • If you have Medicaid or WVCHIP, schedule a medical ride now with Modivcare – West Virginia and keep their reservations line handy at 1-844-549-8353; ask about same‑day “urgent” trips when a child is sick. Read the member page and brochures on Bureau for Medical Services to learn what’s covered. (bms.wvtylertech.com)
  • If you’re in Charleston/Huntington/Morgantown/Martinsburg or nearby, buy a day pass or ask for reduced fare on your local transit: KRT in Kanawha, TTA in Cabell/Wayne, Mountain Line in Monongalia, and EPTA in Berkeley/Jefferson. Many systems sell mobile tickets in apps like Transit/EZfare or Token Transit so you can ride today with your phone. (wvmetronews.com)

Quick Help Box — Save These 5 Contacts

How to Get a Ride This Week

Start with the fastest option that fits your situation. If you need a doctor visit, use Medicaid NEMT if you qualify. For work, school, or errands, use local transit passes or microtransit. Keep your receipts for mileage or gas where allowed. You can find county transit contacts in WVDOT’s provider directory, check statewide system links on WV TRANSIT, and call your WV DoHS field office for help with case‑based ride payments. (transportation.wv.gov)

What to do if this doesn’t work: Call WV 211 and ask for “bus pass assistance,” “gas cards,” or “volunteer driver programs,” and also ask for your county’s Community Action transportation line via WVCAP; if you’re a veteran, call your VA’s DAV or VTS number from VA transportation pages. (wvcap.org)

Medicaid Rides for Medical Appointments

Medicaid’s Non‑Emergency Medical Transportation (NEMT) covers trips to covered services such as doctor visits, dental, therapy, pharmacy, and dialysis. All non‑ambulance rides statewide are scheduled by Modivcare, the broker for WV Bureau for Medical Services. Providers can also set up patient trips during normal business hours on Modivcare’s facility portal. (bms.wvtylertech.com)

  • How to schedule: Call 1‑844‑549‑8353 Monday–Friday 7:00 a.m.–6:00 p.m.; urgent trips and hospital discharges are taken 24/7 through Modivcare; ask the agent if a same‑day “urgent” appointment qualifies. Print or save the rider brochure on BMS NEMT and keep the trip log if you plan to claim mileage. (bms.wvtylertech.com)
  • Eligibility basics: You must have Medicaid (or WVCHIP for some ride types), no reasonable means to get to care, and the trip must be for a covered service on BMS. If you drive or ride with a friend, ask about mileage reimbursement rules and limits listed under member materials on BMS NEMT; limits prioritize the nearest qualified provider. (dhhr.wv.gov)
  • What to prepare: Medicaid ID, pickup and drop‑off addresses, appointment time/provider, any child seats, and mobility needs. Providers can pre‑book recurring care (like PT or dialysis) through Modivcare, and care teams can confirm the ride window in the BMS materials. (modivcare.com)
  • Timing expectations: Routine rides usually need at least two business days’ notice. Urgent medical needs can be scheduled any time by phone at Modivcare, and returns after appointments are handled by their ride assist line shown on Modivcare WV pages. Always call to confirm availability. (bms.wvtylertech.com)
  • If a ride is late or no‑show: Call the ride assist option on Modivcare, report it to BMS Member Services, and ask your clinic to log the delay so you can reschedule safely. (modivcare.com)

What to do if this doesn’t work: Ask your clinic’s social worker to schedule via the facility line on Modivcare; if you were denied, request a supervisor callback and file a grievance to BMS; if the need is urgent and life‑threatening, call 911. You can also ask WV 211 for a volunteer driver in your county. (modivcare.com)

Quick Table — NEMT Basics You Can Screenshot

Program Who to call Hours What it covers
WV Medicaid NEMT (Modivcare) 1‑844‑549‑8353 Routine: Mon–Fri 7–6; Urgent 24/7 Rides to covered care; returns; some mileage with trip log
BMS NEMT Member Brochures See PDFs Always online How to schedule, rules, trip logs
Modivcare Facility Portal Your clinic Business hours Clinics can book recurring rides

(bms.wvtylertech.com)

Public Transit, Reduced Fares, and Microtransit

West Virginia’s transit agencies keep fares low, offer half‑fare for qualifying riders, and increasingly sell mobile tickets. You can browse a statewide list on WVTRANSIT’s systems page, find local providers in the WVDOT directory, and call WV DOT Public Transit for help if you’re unsure which agency serves your town. (wvtransit.com)

Charleston — KRT and KRTPlus

KRT is shifting some routes to on‑demand “KRTPlus,” raising day passes to 3.50,andloweringmonthlypassesto3.50, and lowering monthly passes to 50 while keeping single rides at $1.50, as reported by WV MetroNews and WQBE; buy tickets in the Transit/EZfare app and save the ADA KAT line at 1‑304‑343‑0489 listed by Valley Health. Keep an eye on Sunday service changes at WOWK. (wvmetronews.com)

What to do if this doesn’t work: If an on‑demand zone is full, buy a day pass in Transit/EZfare and use a fixed route; call KAT at 1‑304‑343‑0489 if you qualify for ADA rides; ask WV 211 for a taxi voucher partner. (masabi.com)

Huntington — Tri‑State Transit Authority (TTA)

TTA’s base fare is 1.00,daypass1.00, day pass 4.00, monthly 35.00,withhalf‑fareforseniors/Medicare/eligibledisabilityriders,and35.00, with half‑fare for seniors/Medicare/eligible disability riders, and 2.00 for Dial‑A‑Ride paratransit; mobile tickets are in Token Transit. Service details and paratransit info are on TTA; regional overview is in Wikipedia’s TTA entry for context. (tta-wv.com)

What to do if this doesn’t work: Ask about reduced‑fare ID at TTA, call 304‑529‑RIDE for Dial‑A‑Ride eligibility, and ask WV 211 for non‑profit gas help if you work late when routes end. (tta-wv.com)

Morgantown — Mountain Line (MLTA)

Most local fares are 0.75with0.75 with 0.35 half‑fare for Medicare/disability, and the city provides special passes for access to social services; learn about pass pilots and fare changes in Dominion Post coverage and agency updates at Mountain Line. Contact MLTA at 304‑291‑RIDE or the Westover office at 420 DuPont Rd for maps and ADA requests. (dominionpost.com)

What to do if this doesn’t work: Ask MLTA about trip deviations and RideMon microtransit during off‑peak hours; if service is cut back, confirm temporary schedules in recent press notices and call WV 211 for backup ride leads. (busride.org)

Martinsburg/Charles Town — Eastern Panhandle Transit Authority (EPTA)

EPTA runs fixed routes and demand response; call 304‑263‑0876 to schedule Demand Response and confirm pricing; student discounts and “Get a Job, Get a Ride!” are listed on EPTA. Hours and route info are posted on EPTA’s home page, with English/Español options. (eptawv.com)

What to do if this doesn’t work: If fixed routes don’t reach you, ask dispatch about Demand Response coverage on EPTA; if you start a new job, ask HR to contact EPTA about employer passes on rider programs; also try WV 211 for voucher help. (eptawv.com)

Parkersburg — Mid‑Ohio Valley Transit Authority (MOVTA “Easy Rider”)

MOVTA charges 0.75adultone‑way,0.75 adult one‑way, 25 monthly adult, and $15 monthly for seniors/students/Medicare/disability; veterans may ride free when funded, per MOVTA fares. Check transfers and exact‑fare rules on MOVTA, and call the office for pass pickup times. (easyriderbus.com)

What to do if this doesn’t work: Ask if a nearby church or United Way partner holds MOVTA passes; if a bus is full, request the next trip and save your receipt for possible employer reimbursement via WorkForce WV/WIOA supportive services. (workforcedb.wv.gov)

Wheeling — OVRTA/EORTA

Wheeling’s OVRTA base fare is 1.30,seniors/disabled1.30, seniors/disabled 0.65, and paratransit AdVANtage is $2.60 per trip; phone 304‑232‑2190; details and pass sales are on OVRTA and the city transit page Wheeling. Offices and hours are posted at OVRTA contact. (ovrta.org)

What to do if this doesn’t work: Ask OVRTA about photo IDs for discount passes on fares page; check WV 211 for local agencies that stock passes. (ovrta.org)

Potomac Highlands — PVTA Ready R!de

PVTA’s “Ready R!de” is $2.00 per boarding; seniors/persons with disabilities get 50% off regular route fares; see fare notes and passes on PVTA and service alerts on PVTA news. For token‑based mobile tickets, ask drivers about Token Transit availability. (potomacvalleytransit.org)

What to do if this doesn’t work: Call your PVTA office for zone boundaries on PVTA, ask for work‑pass options, and contact WV 211 for supplement rides to reach PVTA stops. (potomacvalleytransit.org)

Southern WV — Bluefield/Princeton/Athens/Welch/Gary

Bluefield Area Transit posts one‑way fares by corridor (e.g., Bluefield–Princeton 2.25,Bluewell2.25, Bluewell 0.50); see full list and pass info at BAT/RideTheBATBus and general service at BAT home. Check for Token Transit and route deviations up to ¾ mile. (ridethebatbus.com)

What to do if this doesn’t work: Ask your senior center or CASEWV about escorted rides and medical trips; if you’re 60+, the ADRC can screen you for senior transportation programs. (casewv.org)

Weirton — Weirton Ride (City Transit)

Weirton fares are 2perride,2 per ride, 1 per school trip, with 1perdeviationand1 per deviation and 4–$5 for demand service; route hours and deviation rules are on Weirton Ride, with local news at Weirton Daily Times. Call 304‑797‑8597 for deviations. (cityofweirton.com)

What to do if this doesn’t work: Ask CHANGE, Inc. via WVCAP if your program has bus passes; check OVRTA if your trip reaches Wheeling. (wvcap.org)

Snapshot Table — Common WV Transit Fares

System One‑way adult Day pass Monthly Reduced/ADA
KRT $1.50 $3.50 $50 KAT ADA via 1‑304‑343‑0489 on Valley Health
TTA $1.00 $4.00 $35 Half‑fare with Medicare/ID; Dial‑A‑Ride $2
Mountain Line $0.75 — — $0.35 half‑fare; programs in Dominion Post
MOVTA $0.75 — $25 $15 reduced; veterans free when funded
OVRTA $1.30 — $42 0.65reduced;AdVANtage0.65 reduced; AdVANtage 2.60
PVTA — — — 50% off regular routes; Ready R!de $2

(wvmetronews.com)

Help Paying for Gas, Car Repairs, and Work Transportation

When you’re working or starting work, state and local programs can pay for rides, fix a car, or help with licenses.

  • WV WORKS (TANF) Support Services: If you receive WV WORKS cash aid, your caseworker can pay for transportation, driver education, licenses (including CDL), and vehicle repairs when tied to your approved work plan, as described on WV WORKS and the legacy detail page for TANF supports. Apply or report a need through WV PATH or your county office on DoHS. Call to confirm funding in your county before you pay out of pocket. (bfa.wv.gov)
  • WorkForce WV / WIOA Supportive Services: Career centers can cover limited weekly transportation while you’re in approved training; Region VI lists “up to $25/week” as an example on Region VI WDB; find your region on the WV Workforce Board, and ask your local WorkForce WV office about bus passes, fuel support, or mileage. Funding and caps vary by region and year. (regionviwv.org)
  • Jobs & Hope WV (for moms in recovery or re‑entering work): Case‑by‑case help with rides to job fairs and treatment, and partnerships with Modivcare to recruit paid drivers; contact Jobs & Hope at 1‑833‑784‑1385 for transportation options and to ask about vehicle help with Good News Mountaineer Garage. (jobsandhope.wv.gov)
  • Good News Mountaineer Garage (GNMG): If you are on WV WORKS or enrolled with Jobs & Hope WV, GNMG can match you with a donated car for $1 after referral and training, per WV WORKS Program page and Need a Car. Ask your caseworker to refer you through GNMG and prepare proof of insurance and a valid WV license. (goodnewsmountaineergarage.org)
  • Community Action ride help: Many agencies provide gas cards, bus passes, or medical trips. Central WV Community Action lists weekly accessible transportation and Medicaid bookings on their Transportation page; find your local agency through WVCAP and ask for “transportation assistance” or “work supports.” (centralwvaction.org)

What to do if this doesn’t work: Use WV 211 to search “transportation vouchers,” call your DoHS field office to ask about emergency support services, and ask WorkForce WV about WIOA supportive services if you’re in training. (dhhr.wv.gov)

Licenses, Car Seats, and Fixing Legal Roadblocks

What to do if this doesn’t work: If fees are too high, ask the court clerk about a payment plan under §62‑4‑17; call Legal Aid WV to review your options; ask WVCAP if any fund can help with reinstatement. (code.wvlegislature.gov)

“How To” Table — Solving Common Travel Problems

Problem First step Backup
You need a ride to the pediatrician today Call Modivcare WV and request an urgent trip Ask clinic to schedule through Modivcare facility portal; try WV 211 for volunteer driver
New job starts tomorrow; no car Buy a day pass on your app for KRT/TTA/MLTA/EPTA Ask your WIOA/WorkForce office about supportive services; ask employer about bus passes
Car broke down; repair too costly Ask your WV WORKS or Jobs & Hope worker about repairs or GNMG referral Apply for case‑managed help at WVCAP or ask WV 211 for one‑time funds

(bms.wvtylertech.com)

Diverse Communities — Tailored Transportation Notes

LGBTQ+ single mothers: Ask for respectful name/pronoun use when booking rides with Modivcare, and report discrimination to BMS Member Services. In Morgantown, Community Access Passes through Mountain Line often circulate via shelters and outreach groups; ask social workers to issue passes. ADA and Title VI contacts appear on each system’s site like OVRTA. (bms.wvtylertech.com)

Single mothers with disabilities or disabled children: Keep ADA paratransit contacts: KAT (Charleston), Dial‑A‑Ride (Huntington), and Demand Response at EPTA. For assistive needs beyond transit, call WV ADRC for help with eligibility and home supports; request TTY or relay services when calling. (valleyhealth.org)

Veteran single mothers: Book DAV/VTS rides via Martinsburg VA DAV and ask about Beneficiary Travel; contact Legal Aid WV Veterans Services for discharge‑related or benefits legal help; coordinate Medicaid NEMT on BMS NEMT if your child is covered. (va.gov)

Immigrant/refugee single moms: You can use WV 211 with interpreters; ask Legal Aid WV for language access and civil legal support; confirm your eligibility for Medicaid NEMT based on your child’s coverage. (wv211.org)

Tribal‑specific resources: While WV has no federally recognized tribes, national Native organizations may assist with travel funds tied to health or domestic violence care; ask WV 211 for a DV advocate; confirm NEMT on BMS if a child has Medicaid; check WVCAP for flexible funds. (bms.wvtylertech.com)

Rural moms with limited access: Use microtransit where offered (KRTPlus), long‑distance connectors like PVTA’s zone routes at PVTA, and Community Action trips via WVCAP partners. For long rural medical rides, ask Modivcare about nearest‑provider rules and mileage reimbursement. (potomacvalleytransit.org)

Single fathers: The programs above work the same for fathers. Apply for WV WORKS travel aid on BFA/WV WORKS; use WIOA supportive services for training rides; call WV 211 for passes. (bfa.wv.gov)

Language access: Ask any state office for free interpreters, including Legal Aid WV (language services noted) and WV ADRC; TTY users can use 7‑1‑1 for all lines; most transit pages list ADA contacts like OVRTA. (legalaidwv.org)

Resources by Region — Who to Call

(wvmetronews.com)

Common Mistakes to Avoid

Reality Check: Funding, hours, and routes change. Day passes and reduced fares can go up, as KRT did in July 2025, and some Sunday services ended. Always confirm the latest fares in local news and agency pages like KRT notices, and call dispatch before you leave. Keep taxi or friend backup plans via WV 211 if a bus is late or a microtransit zone is at capacity. (wowktv.com)

Quick Reference Cheat Sheet

Application Checklist — Print/Screenshot

County‑Specific Variations Table — Where Programs Differ

Area Notable difference Where to check
Kanawha (Charleston) KRT shifting routes to KRTPlus, day pass change, Sunday cuts MetroNews coverage; WOWK
Monongalia (Morgantown) Community Access Passes, service adjustments by season Dominion Post; Mountain Line
Berkeley/Jefferson EPTA Demand Response policies and scheduling cutoffs EPTA Demand Response
Potomac Highlands PVTA zone fares and Ready R!de boarding PVTA fares
Wood (Parkersburg) Veterans monthly pass funding cycles MOVTA fares page

Troubleshooting — If Your Application Gets Denied

  • Medicaid NEMT: Ask for a supervisor and the reason code; file a grievance through BMS NEMT; request your provider send a medical necessity note; reschedule with extra lead time. If urgent, ask for a same‑day exception.
  • Transit reduced fare: Bring the exact ID required (Medicare card, disability form) per TTA requirements or Mountain Line disability info; if denied, ask for the ADA/Title VI coordinator listed on your system’s site like OVRTA.
  • Case‑managed ride funds: Ask your WV WORKS worker for written criteria, or call the client line on DoHS; ask WorkForce WV about WIOA supportive services while you appeal.

How to Stop a Tow/Impound or Fix a License Block Today

  • If your plates or license are suspended: Call the DMV reinstatement portal to verify amounts; ask the court for a payment plan where allowed by §62‑4‑17; if your car was towed for lack of insurance, reinstate coverage and ask the clerk what proof they need. Get free advice at Legal Aid WV.
  • If you can’t drive yet: Use microtransit or bus day passes from KRT/TTA/MLTA/EPTA; ask WV 211 to find ride vouchers; if a job depends on driving, ask WIOA about relocation or multi‑week bus support.

Local Organizations, Charities, Churches, and Support Groups

  • Catholic Charities West Virginia: Emergency financial help (case‑by‑case) and connections to travel funds via CCWVa Locations; program pages at Emergency Assistance; contact regional directors through CCWVa. Ask about bus passes or gas gift cards when available.
  • Community Action Agencies (by county): Find yours on WVCAP; examples include Central WV Community Action (Harrison/Lewis) and CASEWV (Mercer/Summers/Monroe). Ask for “transportation assistance” or “work supports.”
  • Aging & Disability Resource Center: Trip coordination, caregiver help, and benefits counseling at WV ADRC; see addresses at WV Navigate; program overview at Metro AAA.
  • Veterans’ groups: DAV vans and VTS shuttle scheduling via Martinsburg VA DAV; facility contacts at VA VTS map; legal help at Legal Aid WV Veterans Services.
  • United Way 211: Gas vouchers, passes, and volunteer groups vary by county — connect via WV 211 and ask for “transportation” filters; statewide info at DoHS page.

What to do if this doesn’t work: Ask WVCAP which partner handles travel funds this month; call WV 211 for churches with gas cards; ask your clinic social worker for passes tied to medical care.

Quick Tables — Contacts You’ll Use Often

Medical, Legal, and Government

Service Contact Notes
BMS NEMT (Modivcare) 1‑844‑549‑8353 Routine 7–6, urgent 24/7
WV PATH benefits Online Apply for TANF, SNAP, Medicaid
DMV Reinstatement 1‑800‑642‑9066 Get fees, pay online
Legal Aid WV 1‑866‑255‑4370 Free legal help; language access
WV DOT Transit Directory Online Find every local provider

Major Local Transit

Area System Phone
Charleston KRT 304‑343‑7586 (info) / 304‑343‑0489 (KAT ADA via Valley Health)
Huntington TTA 304‑529‑RIDE
Morgantown Mountain Line 304‑291‑RIDE
Martinsburg/Charles Town EPTA 304‑263‑0876
Wheeling OVRTA 304‑232‑2190
Parkersburg MOVTA See site

FAQs — West Virginia Transportation for Single Moms

  1. How do I get a same‑day Medicaid ride for a sick child? Call Modivcare and request an “urgent” trip; if the clinic can help, ask them to schedule via the facility line on Modivcare. If denied, ask for a supervisor and file a grievance with BMS.
  2. Is there a mobile app to buy bus passes in Charleston? Yes. Use the Transit app via EZfare for KRT; fares recently changed per MetroNews.
  3. Who offers paratransit in Huntington? TTA’s Dial‑A‑Ride; half‑fare rules are on TTA fares. For Medicaid medical trips, still use Modivcare.
  4. Can TANF pay to fix my car? It can when tied to your WV WORKS plan, as listed on TANF support services and WV WORKS guidance. Ask your caseworker and get approval in writing before repairs.
  5. Where do I get a donated car? If you’re on WV WORKS or in Jobs & Hope, ask for a referral to Good News Mountaineer Garage; Jobs & Hope participants can inquire at Jobs & Hope WV.
  6. Where do I appeal a denied reduced‑fare card? Use the ADA/Title VI contact on your agency site like OVRTA contact or Mountain Line accessibility; bring required documents listed on the fares page (e.g., TTA fares).
  7. How can I find rides for seniors or a disabled child? Call WV ADRC, ask your county provider list on WV Navigate, and consider BMS NEMT for Medicaid‑covered care.
  8. Does EPTA run on Saturdays? Limited Saturday service is listed on EPTA; call dispatch to confirm route numbers for weekends. Use Demand Response for eligible door‑to‑door trips.
  9. How do I pay reinstatement fees online? Use the DMV reinstatement portal; some court suspensions allow a plan under §62‑4‑17. Talk to Legal Aid WV for guidance.
  10. Who else can help me find rides fast? Dial WV 211, contact your local Community Action, and check your city’s system list on WVTRANSIT.

Spanish Summary — Resumen en Español

Esta sección se generó con herramientas de IA. Verifique siempre con las oficinas oficiales.

Si tiene Medicaid o WVCHIP, llame a Modivcare (BMS NEMT) al 1‑844‑549‑8353 para viajes médicos. Para autobuses locales, consulte KRT/EZfare (Charleston), TTA (Huntington), Mountain Line (Morgantown) y EPTA (Martinsburg). Para ayuda de emergencia, marque WV 211 y pida “vouchers de transporte” o “pases de autobús.” Si recibe WV WORKS, su trabajador social puede pagar gasolina/reparaciones si está en su plan de empleo. Para licencias suspendidas, pague en DMV y pida planes de pago bajo §62‑4‑17; consiga ayuda gratuita en Legal Aid WV.

About This Guide

Compiled by the ASingleMother.org Editorial Team.

This guide uses official sources including:

Last verified September 2025, next review April January 2026.

Please note that despite our careful verification process, errors may still occur — email info@asinglemother.org with corrections and we respond within 72 hours.

Disclaimer

This information is for general guidance in West Virginia and is not legal advice or a guarantee of eligibility or funding. Programs change often. Always confirm current rules, fares, and availability directly with the agency via the links provided. If you face a safety or medical emergency, call 911.

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