Digital Literacy & Technology Assistance for Single Mothers in Maine

Last updated: September 2025

If you’re juggling kids, work, and bills, getting and staying connected needs to be simple, affordable, and safe. This guide pulls together concrete steps, real contacts, and local options across Maine so you can get internet at a price you can afford, pick up the digital skills employers want, and protect your family online. You’ll see direct links and the exact numbers to call, plus backup plans if funding runs out or offices are backed up. For statewide strategy and funding updates, start with the [Maine Connectivity Authority] and the state’s [Digital Equity & Opportunity hub], and then use [211 Maine] to pinpoint local help by phone or text. (maineconnectivity.org)

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If You Only Do 3 Things — Emergency Actions to Take

• Call right now for live help: Dial [211 Maine] (24/7) or text your ZIP code to 898-211 for fast referrals to low‑cost internet, device help, and classes; ask for “digital navigator” or “internet” referrals near you. Also keep the [Maine Public Utilities Commission Consumer Assistance] hotline handy for shutoff protection questions. (211maine.org)
• Lock in an affordable internet plan today: If you can get it at your address, ask about [Spectrum Internet Assist] ($25/mo)or\ast [ComcastInternetEssentials]\ast ($9.95/mo standard; $29.95/moPlus)—bothcontinueafterACPended;confirmyourpricebeforeyouswitch.Ifyou’reinaFidiumarea,askabout\ast [Fidium+Lifeline]\ast discounts;Verizonoffers\ast [VerizonForward]\ast discounts(aslowas$20/mo; limited‑time promos vary). (spectrum.com)
• Enroll in free skills training fast: Register with the [National Digital Equity Center (NDEC)] for free Zoom or in‑person classes statewide, one‑on‑one digital navigator help, and possible device support; or book a session at your nearest [Maine CareerCenter] for resume/interview workshops and referrals to short‑term training. (myworksourcemaine.gov)

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Quick Help Box — Save These 5 Contacts

• Internet discount & rules help: [FCC Lifeline program] (phone/internet discount up to $9.25;$34.25 on Tribal lands), Lifeline Support Center 1-800-234-9473; apply via [USAC National Verifier] if your provider can’t help. (fcc.gov)
• State benefits and login issues: [Maine DHHS – Office for Family Independence (OFI)] 1-855-797-4357; get help with the [My Maine Connection portal] for SNAP/TANF/MaineCare applications or password resets. (maine.gov)
• Hands‑on job help: [Maine CareerCenter hotline] 1-888-457-8883; see [Work Source Maine Virtual CareerCenter] for live chat and event calendars (workshops often include digital basics). (mainecareercenter.gov)
• Library computers and hotspot lending: Check the [Maine State Library services page] and the [Public Libraries with Wireless Access directory]; ask your local library about NDEC classes or hotspot/laptop loans. (www1.maine.gov)
• Utility shutoff protection: [Maine PUC Consumer Assistance Hotline] 1-800-452-4699; learn payment‑plan rights and special winter rules; ask about LIAP/AMP when you call. (maine.gov)

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What “Digital Literacy” Means When You’re Raising Kids in Maine

For practical purposes, digital literacy means three things you can act on this week: paying less for reliable home internet, using a device that actually works for school and work, and having the skills to bank safely, apply for benefits, see a doctor on video, or earn a better job. The [Maine Connectivity Authority] coordinates statewide affordability, device, and skills efforts through grants like Digital Opportunity Networks, while the [Maine State Library] and local public libraries offer computers, printing, Wi‑Fi, and free classes. To find no‑cost local help with set‑up or online forms, ask for a “digital navigator” in your area via [211 Maine] and [NDEC]. (maineconnectivity.org)

Maine’s federal Affordable Connectivity Program (ACP) ended in 2024, but low‑cost plans and Lifeline discounts continue. The [Maine Connectivity Authority’s affordability page] explains the ACP wind‑down and the key questions to ask your provider so you’re not surprised by bill changes, while [USAC Lifeline] covers eligibility and the online application. If you lost ACP, call your provider and ask about their low‑income plan or retention offers before changing services. (maineconnectivity.org)

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The Fastest Way to Lower Your Internet Bill

Start with plans designed for lower‑income families. Confirm your address, speeds, fees, and total price with taxes before you switch.

• Comcast Xfinity areas: Ask for [Internet Essentials] ($9.95/mo,50Mbps)or\ast [InternetEssentialsPlus]\ast ($29.95/mo, 100 Mbps). If you need a mainstream plan, Comcast now offers five‑year price‑locked packages with unlimited data—useful if you work remotely or have gamers at home. (corporate.comcast.com)
• Spectrum areas: Ask for [Spectrum Internet Assist] (advertised $25/mo,50Mbps)orits100Mbps“Advantage”upgradeat$30/mo for a year. Verify modem fees and autopay discounts before checkout. (spectrum.com)
• Fidium (fiber): Fidium participates in [Lifeline]; apply your Lifeline discount to reduce your bill, then request any available payment arrangements if you’re behind. Chat or call 1-844-434-3486 for exact options where you live. (fidiumfiber.com)
• Verizon home internet: Check [Verizon Forward] for discounts (some promos reduce cost to $0 for six months); eligibility can be based on SNAP/WIC, Lifeline, Pell, or income. Verify the discount applies to Fios or 5G/LTE Home at your address. (verizon.com)
• Nonprofits that ship statewide: [PCs for People] sells low‑cost computers and now offers a fixed‑wireless internet service (CONNECT) in select areas; [Human‑I‑T] offers low‑cost hotspots (e.g., $15/mo with a one‑time device fee), refurbished devices, and 1‑on‑1 signup help by phone. Confirm Maine availability by ZIP. (prnewswire.com)
• Offer finder: Use [EveryoneOn’s locator] to search for low‑cost internet and computers by ZIP code, and review NDIA’s current [Honor Roll of Low‑Cost Internet Plans] to compare price and speeds before you commit. (everyoneon.org)

What to do if this doesn’t work: If none of these plans serves your location, ask your city/town library about hotspot or laptop lending (many libraries participate in statewide initiatives), and check with the [Maine Connectivity Authority] about near‑term build‑outs, connectivity hubs, or the Working Internet ASAP satellite option for unserved addresses. Then call [PUC Consumer Assistance] to ask about bill help if switching providers causes short‑term overlap in charges. (bangordailynews.com)

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Quick Comparison — Low‑Cost Home Internet Options in Maine

What to do if this doesn’t work: Try [EveryoneOn’s offer locator] and call [NDIA‑listed digital navigator programs] for help comparing plans. Ask your current ISP for a “retention” offer and a free downgrade with no fees. If nothing is affordable, ask your library about hotspot loans while you apply for Lifeline. (everyoneon.org)

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How to Apply for Lifeline (phone or internet discount)

Lifeline reduces a qualifying household’s bill by up to $9.25permonth(upto$34.25 on Tribal lands) for either phone or broadband, not both. You can apply online through the [USAC National Verifier], by mail, or through a participating provider; the [FCC Lifeline page] explains eligibility (SNAP, Medicaid, SSI, income at/below 135% FPL, and more). Many applications get instant decisions if a database match is found; manual reviews typically take a few days—have documents ready. (usac.org)

• Key documents: Proof of identity and proof of participation or income, dated within the last 12 months. If the online system can’t verify you, you must upload or mail documents. See [USAC’s “Get Help” page] or call 1-800-234-9473 for support seven days a week. (lifelinesupport.org)
• Next step: After approval, call your provider to apply the discount to your plan. If your provider doesn’t support Lifeline for broadband, apply it to your phone plan and use Wi‑Fi at home, the library, or a connectivity hub while you explore other low‑cost internet options. Check [MCA’s digital equity] page for current hubs. (maineconnectivity.org)

What to do if this doesn’t work: If the National Verifier can’t confirm your eligibility, call your benefits caseworker at [Maine DHHS – OFI] to verify your SNAP/Medicaid status dates, then re‑upload a current letter. If you still get denied, ask a [Maine CareerCenter] or [NDEC] navigator to check your documents and re‑submit. (maine.gov)

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Devices That Work For School, Work, and Telehealth

You need a reliable device and safe place to get online. Try these options in order:

• Borrow first: Your public library can provide computers, printers, and free Wi‑Fi; many also offer hotspot and laptop lending funded by MCA connectivity hub grants. Check the [Maine State Library “Services” page] and the statewide [Wi‑Fi directory]; ask staff about NDEC classes. (www1.maine.gov)
• Request assistive technology: If you or your child has a disability, [Maine CITE] (the state AT program) offers device demonstrations and short‑term loans, and partners with [Spurwink ALLTECH] and AT4Maine to match you with the right tools (large‑print keyboards, speech‑to‑text, screen readers). Call 207-621-3195 or email info@mainecite.org to get started. (mainecite.org)
• Apply for low‑cost computers: [PCs for People] and [Human‑I‑T] sell refurbished laptops/tablets with warranties and ship statewide; both accept SNAP/Medicaid/SSI or income documentation for eligibility. If you’re new to tech, ask [NDEC] for a “Digital Skills Success Plan” and device guidance. (pcsforpeople.org)
• For hearing/speech access at home: Maine’s [Telecommunications Equipment Program (TEP)] (administered by Disability Rights Maine) can provide no‑ or low‑cost amplified/captioned phones and signalers to eligible low‑income residents; [Maine Relay] and TTY 711 are available 24/7. (drme.org)

What to do if this doesn’t work: Ask your child’s school for a device loan policy, check [Goodwill NNE Workforce Services] about training programs that include device access, and contact [Maine CITE] to ask about device reutilization or financing options if you can’t qualify elsewhere. (goodwillnne.org)

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Where to Learn Digital Skills Quickly (Free or Low‑Cost)

You don’t need to be “good with computers” to get started. Focus on the tasks that help you right now—online job applications, email, Zoom, telehealth, or spreadsheets.

• Statewide classes & 1‑on‑1 help: [National Digital Equity Center] offers 40+ live online classes (and many in local libraries), digital navigator support, and customized learning plans. Enroll online, or call 207‑259‑5010 to schedule with a navigator. (myworksourcemaine.gov)
• Libraries: Ask your local library for technology tutoring or NDEC‑hosted workshops. [Portland Public Library] offers 30‑minute tech tutoring; [Bangor Public Library] runs regular NDEC classes (WordPress, Windows 11, and more). (portlandlibrary.com)
• Adult education: Use the [Maine Adult Education Association] directory or [Maine DOE Adult Education provider listing] to find digital literacy, ESL, HiSET, and workforce classes near you; many programs offer evening childcare suggestions or virtual options. (maineadulted.org)
• CareerCenters: The [Maine CareerCenter] calendar lists resume, interview, and computer workshops—some count toward UI work‑search. If you can’t attend in person, use the [Work Source Maine Virtual CareerCenter] to book a 1:1. (mainecareercenter.gov)

What to do if this doesn’t work: If class schedules don’t fit, ask [NDEC] for a digital navigator callback and request evening 1‑on‑1 coaching. If transportation is the issue, ask your library about remote tutoring over Zoom, or borrow a hotspot if available locally. (myworksourcemaine.gov)

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Telehealth, Patient Portals, and Online Safety for Caregivers

You can schedule visits, message doctors, see test results, and pay bills from your phone. [MaineHealth MyChart] has guides and a support line (1‑855‑255‑2300), and most records requests are delivered in 7–10 business days when requested through the portal. For veterans, [VA Maine Healthcare System (Togus)] supports telehealth and My HealtheVet; call 1‑877‑421‑8263 or 207‑623‑8411 for patient help, and use VA Video Connect if you prefer visits from home. (mainehealth.org)

If a partner is abusive or monitoring your devices, get tailored tech‑safety help before you change settings. The [NNEDV Safety Net] project publishes survivor‑focused guides, while the [Maine Coalition to End Domestic Violence] offers a statewide helpline at 1‑866‑834‑HELP and can safety‑plan around phones, accounts, and kids’ devices. If you’re in immediate danger, call 911. (nnedv.org)

What to do if this doesn’t work: For MyChart or telehealth tech troubles, ask [MaineHealth MyChart] support to walk you through app setup. Veterans can call [MyVA411] (1‑800‑698‑2411) for round‑the‑clock help connecting to VA care. For abuse concerns, use a safe device at the library to contact [Safety Net] or your local domestic violence resource center. (mainehealth.org)

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How to Stop Utility Shutoff in Maine Today

• Call your utility and PUC now: Ask to set up a “Special Payment Arrangement” and then call the [Maine PUC Consumer Assistance Hotline] at 1-800-452-4699 to confirm your rights and next steps; winter disconnection protections run Nov 15–Apr 15, with different rules the rest of the year. (maine.gov)
• Apply for LIAP/AMP & HEAP: Ask your utility about the Low‑Income Assistance Program (LIAP) bill credits and the Arrearage Management Program (AMP) to reduce past‑due balances; apply for [HEAP] (also called LIHEAP) with your [local community action agency]. (maine.gov)
• Use 211 Maine for crisis help: If you can’t get through, call [211 Maine] and ask for immediate utility assistance referrals; also ask about town General Assistance and fuel funds near you. (211maine.org)

What to do if this doesn’t work: If you still face disconnection, call the [Office of the Public Advocate] for help understanding options, and ask your doctor if a medical certificate applies (oxygen pump/ventilator programs exist through CMP/Versant for eligible households). (maine.gov)

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Tables You Can Use Right Away

Where to Get Hands‑On Digital Help in Maine

Typical Timelines (Plan ahead and verify locally)

Free or Low‑Cost Device Sources

Where to Learn Nearby (Examples)

Who to Call About Shutoffs and Bill Help

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Common Mistakes to Avoid

• Skipping provider verification: Prices change. Before you switch, get a written “all‑in” monthly price (including taxes/fees) from [Spectrum Internet Assist] or [Xfinity], and ask if the promo is time‑limited. If you’re considering mainstream Xfinity plans, ask about the 5‑year price guarantee. (spectrum.com)
• Not pairing Lifeline with the right plan: Lifeline applies to one service (phone or internet). If your home ISP doesn’t accept Lifeline, apply it to your mobile plan and use Wi‑Fi for data; read [FCC Lifeline] basics and confirm with [USAC]. (fcc.gov)
• Waiting on classes: Seats fill fast during hiring seasons. Check the [CareerCenter] calendar weekly and the [NDEC] course list, and ask your library to hold a tutoring slot. (mainecareercenter.gov)
• Not documenting shutoff calls: When you call your utility or the [PUC hotline], write the date, time, and name of the person you spoke with; ask for “Special Payment Arrangement” terms in writing. This is essential after Apr 15 when winter protections end. (maine.gov)

What to do if this doesn’t work: If you get stuck, text your ZIP to [211 Maine] and ask them to connect you with a digital navigator or a CAP energy caseworker who can conference‑call your utility. (211maine.org)

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Reality Check

Funding and rules change. In May 2025, NTIA terminated several Digital Equity grants nationwide, including $35M initially slated for Maine partners; MCA is pursuing alternative pathways and private funding while advancing hubs and BEAD infrastructure. Expect some local class schedules and device programs to shift—always call to confirm before traveling. Track updates on [MCA’s Digital Equity] page and see NTIA/Maine press notices as they’re posted. (maineconnectivity.org)

Companies also change offers. Comcast introduced five‑year price‑locked internet packages with unlimited data in 2025; Verizon added limited‑time zero‑dollar months for eligible Forward customers. Get the offer in writing and calendar the promo end date. (cmcsa.com)

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Quick Reference Cheat Sheet

• Cheapest eligible mainstream options: [Internet Essentials] ($9.95)inXfinityareas;\ast [SpectrumInternetAssist]\ast ($25) where Spectrum serves; [Verizon Forward] (as low as $20,sometimes$0 for six months). Keep [Lifeline] as a backup discount. (corporate.comcast.com)
• Where to learn now: [NDEC classes] online or at your library; [CareerCenter workshops] weekly; [Maine Adult Education] for longer courses. (myworksourcemaine.gov)
• Shutoff prevention: Call [PUC Consumer Assistance] 1‑800‑452‑4699; ask about Special Payment Arrangements, [LIAP] bill credits, and [AMP] arrearage forgiveness; apply for [HEAP]. (maine.gov)

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Application Checklist — Save/Print This

• Proof of identity: driver’s license, state ID, or other photo ID (needed for [USAC Lifeline], [library card], and many classes). (usac.org)
• Proof of program or income: SNAP/Medicaid letter or pay stubs/tax return (for [Lifeline], [PCs for People], and [Human‑I‑T] devices/internet). (usac.org)
• Address verification: recent bill or lease (for ISPs like [Comcast/Xfinity], [Spectrum], [Fidium]). (cmcsa.com)
• Email and phone you can access: needed to confirm accounts and schedule classes with [NDEC] and [CareerCenter]. (myworksourcemaine.gov)
• Benefits portal login (optional): set up [My Maine Connection] for DHHS programs; write down your username/password in a safe place. (maine.gov)

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If Your Application Gets Denied

• Read the reason: For [USAC Lifeline], the denial letter explains what’s missing; re‑apply with clearer documents (dates must be within 12 months). Call 1‑800‑234‑9473 for help. (lifelinesupport.org)
• Ask for a navigator: Request a callback from [NDEC] or the [CareerCenter] to review your docs and submit together. Bring your children’s school letters if you’re applying for a family‑oriented plan like [Spectrum Internet Assist]. (myworksourcemaine.gov)
• Escalate if needed: If a provider can’t verify a discount you qualify for, ask for a supervisor and reference the [FCC Lifeline rules]; if a Maine program denies you, ask for the appeal process in writing. (fcc.gov)

What to do if this doesn’t work: File a brief complaint with the [Maine PUC Consumer Assistance] office if the issue is with a telecom/ISP billing or discount. For DHHS benefit portal problems, call [OFI] at 1‑855‑797‑4357. (maine.gov)

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Diverse Communities — Tailored Digital Help

LGBTQ+ single mothers: Tap [NNEDV’s Safety Net] tech‑safety guides if you face digital abuse or stalking, and call [MCEDV] at 1‑866‑834‑HELP for statewide support that can safety‑plan around accounts and devices. Ask your library about private rooms for telehealth or court calls, and check [MCA Connectivity Hubs] for safe spaces with Wi‑Fi and webcams. (nnedv.org)

Single mothers with disabilities or disabled children: Request a [Maine CITE] device demo or loan to find accessible keyboards, screen readers, and AAC tools; use [Maine Relay] (711) for calls, and apply to [TEP via Disability Rights Maine] for no‑ or low‑cost amplified/captioned phones. Ask [Vocational Rehabilitation] about job supports and technology needed for work. (mainecite.org)

Veteran single mothers: Contact [VA Maine Healthcare (Togus)] to set up telehealth on your phone through VA Video Connect; if technology or connectivity is a barrier, ask about the Digital Divide consult options through [VA Telehealth] or call [MyVA411] (1-800-698-2411) for help. You can also use [My HealtheVet/VA.gov] to message your care team and refill prescriptions online. (va.gov)

Immigrant and refugee single moms: Use [Catholic Charities Maine Refugee & Immigration Services] (Portland/Auburn) for case management and referrals; for financial/digital classes in southern Maine, check [ProsperityME/Immigrant Welcome Center calendars] and local [Adult Education providers] for ESL and computer basics. Note that federal resettlement funding and office locations have shifted in 2025; always call to confirm current services. (ccmaine.org)

Tribal‑specific resources: Ask your tribal offices about broadband adoption programs funded by NTIA’s [Tribal Broadband Connectivity Program] (e.g., Passamaquoddy at Pleasant Point award), and reach out to [Wabanaki Public Health & Wellness] for housing and supportive services that may include digital access support. Tribal members also qualify for Lifeline’s enhanced $34.25 discount when living on Tribal lands. (ntia.gov)

Rural single moms with limited access: Watch for [MCA Connectivity Hubs] and library expansions (e.g., Caribou’s hub with telehealth rooms) and ask about temporary satellite options under MCA’s [Working Internet ASAP] efforts while BEAD builds out infrastructure. Use [211 Maine] to locate places with reliable Wi‑Fi and printers if your home service is unstable. (maineconnectivity.org)

Single fathers: All resources in this guide apply equally. Contact the [Maine CareerCenter] for training and job coaching, and enroll with [NDEC] for digital skills. Ask [Maine CITE] about AT for parenting with disabilities. (mainecareercenter.gov)

Language access: DHHS and many providers use interpreter services—ask for interpretation when you call [OFI]; the [CareerCenter] can arrange interpreters for workshops; and [Maine Relay] covers voice/TTY/ASL for phone. Libraries can help you access translation tools safely on public computers. (maine.gov)

What to do if this doesn’t work: If a service denies language access or reasonable accommodation, document the call and ask for a supervisor or ADA coordinator; for disability‑related issues in state programs, contact [Bureau of Rehabilitation Services] or [Disability Rights Maine]. (www1.maine.gov)

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Resources by Region (Examples and Starting Points)

• Southern Maine (Portland, Westbrook, Biddeford): Book [Portland Public Library tech tutoring] and check city libraries for NDEC classes; contact the [Greater Portland CareerCenter]; if you’re a new Mainer, watch [ProsperityME/Immigrant Welcome Center] class calendars for financial and computer classes. (portlandlibrary.com)
• Central Maine (Augusta, Lewiston/Auburn): Use [Lewiston Public Library computing services] to do job applications or benefit renewals; see [Augusta CareerCenter]; search [Adult Education providers] for computer basics and HiSET. (lplonline.org)
• Bangor/Downeast: Join [Bangor Public Library tech workshops], and check [Work Source Maine Virtual CareerCenter] for events and support; call 211 for Washington County hotspot‑lending programs if your town library participates. (bangorpubliclibrary.libcal.com)
• Aroostook County: Visit the [Caribou Public Library] connectivity hub as renovations add telehealth rooms and computer labs; [ACAP]’s mobile service unit can connect you to energy, education, and employment programs and local digital help. (bangordailynews.com)

What to do if this doesn’t work: For any county, start with [211 Maine] for an up‑to‑date list of local classes and hotspot lending sites, and ask for a digital navigator referral. (211maine.org)

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County‑Level Variations to Know

• Electric assistance programs: LIAP/AMP amounts and enrollment processes are coordinated statewide, but your utility (CMP vs. Versant) may have different forms and extra programs (e.g., oxygen pump credits). Always check your utility’s [help pages] and confirm deadlines. (versantpower.com)
• Library offerings: Hotspot/laptop lending, telehealth rooms, and class frequency vary by library and funding; verify on the [Maine State Library directories] and your local library’s site. (maine.gov)
• Adult education: Course catalogs and schedules vary by district; search the [MAEA directory] and call the listed number to ask about childcare‑friendly scheduling or virtual options. (maineadulted.org)

What to do if this doesn’t work: Use [211 Maine] to ask which nearby town has the service you need this week (some programs are regional and open to residents of multiple counties). (211maine.org)

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FAQs (Maine‑Specific)

1. Is there any replacement for ACP in Maine?
   Not yet. ACP ended in 2024 and system access is winding down in 2025; Maine promotes low‑cost plans through providers and Lifeline. Check [MCA’s affordability page] for updates and ask your ISP about discounted plans. (usac.org)
2. **Can I still get $30offmybill?\ast \ast No—ACPdiscountsstoppedin2024.But\ast [Lifeline]\ast offersupto$9.25/month ($34.25 on Tribal lands) and providers like [Verizon Forward], [Spectrum Internet Assist], and [Internet Essentials] have low‑cost or discounted plans. (fcc.gov)
3. How do I find a digital navigator near me?
   Start with [NDEC] enrollment or call 207‑259‑5010; ask [211 Maine] to text you local navigator contacts; some [Maine CareerCenters] and libraries partner with NDEC for 1‑on‑1 help. (myworksourcemaine.gov)
4. I live outside town and can’t get cable or fiber—what are my options?
   Check for [Fidium] fiber first; if not, compare fixed wireless and 5G Home from major carriers, and ask MCA about [Working Internet ASAP] (satellite bridge for unserved addresses). Meanwhile, use library or hub Wi‑Fi. (fidiumfiber.com)
5. Where can I learn computers at night after kids’ bedtime?
   Look for evening [NDEC] Zoom classes, [Adult Education] online offerings, and [CareerCenter] virtual workshops. Libraries sometimes offer evening tutoring; ask at the desk. (myworksourcemaine.gov)
6. Can I do telehealth without home internet?
   Yes—use your library’s private rooms or connectivity hubs (ask your library or [MCA hubs] page). For MyChart, use the [MaineHealth] app on cellular data or Wi‑Fi. Veterans can use [VA Video Connect] from any internet‑enabled device. (maineconnectivity.org)
7. What’s the fastest way to stop a shutoff?
   Call your utility and the [PUC hotline] immediately, request a Special Payment Arrangement, and apply for [LIAP/AMP]; then apply for [HEAP] if in season or join the waitlist. Document every call. (maine.gov)
8. Are there programs for Tribal households?
   Yes—Tribal lands qualify for the enhanced [Lifeline] benefit ($34.25). Tribes in Maine have received [TBCP] grants for adoption and affordability—ask your Tribal office for current offerings. (fcc.gov)
9. I need an accessible phone or captioning—who helps with equipment?
   Apply to the [Telecommunications Equipment Program] through Disability Rights Maine; for calls, use [Maine Relay] or Text‑to‑911 where supported. Ask [Maine CITE] about AT device loans. (drme.org)
10. Which classes help most with getting a better job fast?
    Focus on email, Zoom, document sharing, and Excel basics. Try [NDEC] “Work Readiness” paths, [CareerCenter] resume/interview sessions, and [Adult Education] for longer certificates (CNA, bookkeeping, IT support) coordinated through the community college network. (myworksourcemaine.gov)

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Spanish Summary — Resumen en Español

Esta sección fue producida con herramientas de traducción de IA; verifique los detalles por teléfono o en los enlaces oficiales.

• Internet económico: Revise [Spectrum Internet Assist] ($25/mes),\ast [InternetEssentialsdeXfinity]\ast ($9.95/mes), [Verizon Forward] (desde $20/mes). Confirme precios y tarifas con el proveedor. (spectrum.com)
• Descuento federal Lifeline: Solicite el beneficio a través del [USAC National Verifier] o llame al 1‑800‑234‑9473; Lifeline descuenta hasta $9.25/mes(hasta$34.25 en territorios tribales). (usac.org)
• Clases y ayuda técnica: Inscríbase en [National Digital Equity Center] para clases gratuitas (Zoom/en persona) y ayuda de navegadores digitales; para empleo y talleres, llame al [Maine CareerCenter] (1‑888‑457‑8883). (myworksourcemaine.gov)
• Bibliotecas: Use computadoras, impresión y Wi‑Fi en la [Maine State Library] y bibliotecas locales; pregunte por préstamo de hotspots o portátiles. (www1.maine.gov)
• Cortes de servicios: Si recibió aviso de corte, llame al [Maine PUC] al 1‑800‑452‑4699; solicite un plan de pagos, y pregunte por [LIAP/AMP] y [HEAP]. (maine.gov)

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About This Guide

Compiled by the ASingleMother.org Editorial Team.

This guide uses official sources including:

• [Maine Connectivity Authority] and [Digital Equity & Affordability] pages for statewide programs and funding. (maineconnectivity.org)
• [FCC Lifeline] and [USAC National Verifier] for federal phone/internet discount rules and contacts. (fcc.gov)
• [Maine State Library services] and [Public Wi‑Fi directory] for computer/Wi‑Fi access and library resources statewide. (www1.maine.gov)
• [Maine CareerCenter] and [Work Source Maine Virtual CareerCenter] for workshops and coaching. (mainecareercenter.gov)
• [Maine PUC Consumer Assistance FAQs] for shutoff protections, LIAP/AMP, and payment arrangements. (maine.gov)
• Provider pages for [Internet Essentials], [Spectrum Internet Assist], [Verizon Forward], and [Fidium Lifeline] participation for current offers. (corporate.comcast.com)
• [National Digital Equity Center] for statewide free classes and digital navigation. (myworksourcemaine.gov)
• [Maine CITE] and [Disability Rights Maine TEP] for assistive technology and accessible telecom equipment. (mainecite.org)
• [MaineHousing HEAP/ECIP] for energy assistance timelines and crisis help. (mainehousing.org)

Last verified September 2025, next review January 2026.

Please note that despite our careful verification process, errors may still occur — email info@asinglemother.org with corrections and we respond within 72 hours.

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Disclaimer

This guide provides general information and links to official resources for residents of Maine. It is not legal advice, financial advice, or a guarantee of eligibility or benefit amounts. Programs change based on funding and policy decisions. Always confirm current availability, pricing, and eligibility with the agency or provider directly, and keep copies of all applications and letters. For urgent help, use [211 Maine] or call the [Maine PUC Consumer Assistance Hotline] for utility matters. (211maine.org)

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What to do if this entire guide still doesn’t solve your problem

• Try a live specialist: call [211 Maine] or the [CareerCenter] hotline and ask them to stay on the line while you conference in your ISP or the agency. (211maine.org)
• If you hit a roadblock on the internet side: contact [MCA] and ask for current digital navigator or hub contacts in your county. If you face a pending shutoff, call the [PUC] immediately. (maineconnectivity.org)
• If safety is a concern: use a library computer to reach [NNEDV Safety Net] or [MCEDV]. Clear browser history afterward if safe to do so. (nnedv.org)

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🏛️More Maine Resources for Single Mothers

Explore all assistance programs in 34 categories available in Maine

• 📋 Assistance Programs
• 💰 Benefits and Grants
• 👨‍👩‍👧 Child Support
• 🌾 Rural Single Mothers Assistance
• ♿ Disabled Single Mothers Assistance
• 🎖️ Veteran Single Mothers Benefits
• 🦷 Dental Care Assistance
• 🎓 Education Grants
• 📊 EITC and Tax Credits
• 🍎 SNAP and Food Assistance
• 🔧 Job Training
• ⚖️ Legal Help
• 🧠 Mental Health Resources
• 🚗 Transportation Assistance
• 💼 Job Loss Support & Unemployment
• ⚡ Utility Assistance
• 🥛 WIC Benefits
• 🏦 TANF Assistance
• 🏠 Housing Assistance
• 👶 Childcare Assistance
• 🏥 Healthcare Assistance
• 🚨 Emergency Assistance
• 🤝 Community Support
• 🎯 Disability & Special Needs Support
• 🛋️ Free Furniture & Household Items
• 🏫 Afterschool & Summer Programs
• 🍼 Free Baby Gear & Children's Items
• 🎒 Free School Supplies & Backpacks
• 🏡 Home Buyer Down Payment Grants
• 🤱 Postpartum Health & Maternity Support
• 👩‍💼 Workplace Rights & Pregnancy Protection
• 💼 Business Grants & Assistance
• 🛡️ Domestic Violence Resources & Safety
• 🤱 Free Breast Pumps & Maternity Support
• 📈 Credit Repair & Financial Recovery