Utility Assistance for Single Mothers in Kansas

Last updated: September 2025

This guide is built for Kansas single moms who need fast, clear steps to keep the lights, heat, and water on. Every program, office, and help source is linked so you can click and act right away.

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If You Only Do 3 Things — Emergency Actions to Take

• Call your utility and set up a 12‑month payment plan under the state’s Cold Weather Rule protections if it’s winter season. Ask for disconnection to pause while you make arrangements. Use your provider’s emergency line on your bill or call the Kansas Corporation Commission’s consumer line at 1-800-662-0027. Learn about the rule on the state’s site at Kansas Cold Weather Rule, view consumer FAQs at KCC Public Affairs FAQs, and confirm winter dates on the latest notice at KCC News. (kcc.kansas.gov)
• Apply for energy bill help right away through the Low Income Energy Assistance Program (LIEAP) when the season is open. Use the state portal at Kansas DCF Apply for Services, read program details at DCF Energy Assistance, and check the 2025 dates and income chart at DCF LIEAP News Release. If the window is closed, still bookmark and prep documents now. (dcf.ks.gov)
• Call 2‑1‑1 to find a local agency that can prevent shutoff this week. Share your shutoff notice, account number, and income proof. The network can route you to programs like Evergy Cares, Share the Warmth, or a county fund. Use United Way 211 Kansas, check the KC region at United Way 211 KC, and see statewide utility resource maps at KCC Utility & Weatherization Programs. (211kansas.org)

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Quick Help Box — Keep These 5 Contacts Handy

• Energy bill help (state): Kansas DCF Energy Assistance (LIEAP) • Benefits line 1-888-369-4777 • Apply for Services. (dcf.ks.gov)
• Shutoff or bill dispute: Kansas Corporation Commission (KCC) Consumer Protection • Hotline 1-800-662-0027 • Cold Weather Rule. (kcc.kansas.gov)
• Electric customers (Evergy): Evergy Cares assistance • Help may take up to 30 business days to post — set a payment plan now at Evergy Financial Help • Wichita Connect 1-316-440-2070. (evergy.com)
• Gas customers (Kansas Gas Service / Black Hills / Atmos): Kansas Gas Service Share the Warmth • Black Hills Energy — Kansas assistance • Atmos “Sharing the Warmth” via Salvation Army. (kansasgasservice.com)
• State weatherization (free home energy upgrades): Kansas Weatherization Assistance (KHRC) • Find providers by county on KHRC Community Solutions map • See ECKAN, SCKEDD, NEK‑CAP provider pages. (kshousingcorp.org)

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How to Stop a Utility Shutoff in Kansas Today

The fastest path is to pair a payment plan with aid. Do all three steps below in the same day if you can.

• Call your utility now and set a payment arrangement under state rules. Ask for a 12‑month plan under the Cold Weather Rule if it’s in effect (Nov 1–Mar 31), or a standard payment plan otherwise. Read the rule at KCC Cold Weather Rule, check the KCC’s winter reminders at KCC News, and view the KCC disconnection FAQ at Electric FAQs. (kcc.kansas.gov)
• Apply for help that posts directly to your account. If LIEAP is open, submit now at DCF Apply for Services and confirm this season’s deadlines at DCF LIEAP Newsroom. If LIEAP is closed, ask about utility hardship funds, like Evergy Cares and Share the Warmth; many are year‑round or winter‑seasonal. (dcf.ks.gov)
• Get a local agency to verify the crisis and send a pledge. Call United Way 211 Kansas, filter resources by region at KCC Utility & Weatherization Programs, and check your county’s Community Action office via KACAP Agency Directory. A pledge notice from an agency can delay shutoff while payment processes. (211kansas.org)

Reality check: Posting times vary. Evergy notes assistance can take up to 30 business days to post; set a payment plan so you stay connected while funds apply. If you get a shutoff tag, ask for a same‑day payment extension while your aid is pending. See Evergy Financial Help, read the KCC’s rules on notices at KCC Cold Weather Rule, and keep KCC’s complaint page File a Utility Complaint handy if arrangements fail. (evergy.com)

What to do if this doesn’t work: Ask your doctor about a medical hardship note if loss of service is life‑threatening; Black Hills Energy offers a Medical Extension Program, and many utilities honor physician letters short‑term. Then escalate to the KCC at 1-800-662-0027 with your account number, payments offered, and any agency pledges; start at KCC Consumer Protection. Also re‑call 2‑1‑1 and ask for other funds such as Salvation Army utility assistance. (blackhillsenergy.com)

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LIEAP in Kansas (Fuel/Energy Bill Help)

LIEAP is the main state program for heating costs in winter. It pays a one‑time benefit to your utility or fuel vendor.

• Application window and eligibility: For the 2024‑25 season, DCF accepted applications from Nov 18, 2024, through Mar 31, 2025; income must be at or below 150% FPL. See official state notice at DCF LIEAP Newsroom, read the program summary at DCF Energy Assistance, and confirm KCC’s reminder about the same deadline at KCC News. According to DCF’s update (Nov 12, 2024), over 40,000 Kansas households received an average benefit of $645 in 2024. (dcf.ks.gov)
• How to apply: Apply or upload documents online at DCF Apply for Services, read the LIEAP FAQ before you submit at DCF LIEAP FAQ, and find your local service center using DCF Office Locator if you need in‑person help. DCF lists multilingual options and accessibility notes (JAWS‑tested forms); see language options on DCF Energy Assistance page. (dcf.ks.gov)
• What to expect: LIEAP is formula‑based by income, household size, fuel type, and dwelling, so amounts vary. DCF’s site explains the benefit formula at Energy Assistance; during peak season, processing can be busy, and utilities may take time to post credits. Evergy notes assistance can take up to 30 business days to post; plan to set a payment plan while you wait using Evergy Financial Help and request a courtesy hold if your agency sent a pledge. (dcf.ks.gov)

What to do if this doesn’t work: Ask your utility about its own customer fund (Evergy Cares, Share the Warmth, Black Hills Cares, Midwest Customers Care). Use Evergy Cares, Kansas Gas Service Share the Warmth, and Midwest Customers Care; 2‑1‑1 can also route you to local funds. (evergy.com)

2025 LIEAP Income Guidelines (150% FPL)

Source: DCF LIEAP News Release — 2025 Guidelines; see the current Energy Assistance page for future guideline updates at DCF Energy Assistance, and watch for next‑season updates posted by DCF. (dcf.ks.gov)

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Your Rights During Winter: The Kansas Cold Weather Rule

The Cold Weather Rule runs Nov 1–Mar 31 and requires regulated utilities to offer payment plans and pause shutoffs under specific temperatures.

• Key protections: Utilities under KCC can’t disconnect if the 48‑hour forecast shows temps below 35°F; customers can spread past‑due amounts over 12 months while keeping current bills paid. See official rule at KCC Cold Weather Rule, the 2025 reminder at KCC News, and the consumer FAQ at Public Affairs FAQs. (kcc.kansas.gov)
• How to use it: Call your utility, ask for a Cold Weather Rule payment plan, and make the first payment as agreed. Keep a record of who you spoke with. If the utility won’t work with you, call KCC at 1-800-662-0027 and file an informal complaint at KCC Complaint. Read KCC’s billing standards summary and disconnection notice rules on Billing and Payments. (kcc.kansas.gov)

What to do if this doesn’t work: Ask your provider to tag your account for medical hardship while you secure funds. Black Hills Energy’s Medical Extension is one example; many utilities will grant a short pause with a doctor’s note. If you still face shutoff, escalate to KCC and include proof of payments or pledges. (blackhillsenergy.com)

Cold Weather Rule — Quick Summary

Sources: KCC Cold Weather Rule, KCC News release, and Electric FAQs. (kcc.kansas.gov)

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Utility Company Programs You Can Use Now

Use these in addition to LIEAP. Many post funds directly to your account.

• Evergy (electric): Help is available through Evergy Cares; assistance can take up to 30 business days to post — set up a plan via Evergy Financial Help, and get in‑person help at Evergy Connect Wichita (111 Ellis St; appointments 1-316-440-2070). Evergy also partners with DCF during LIEAP season per Evergy Newsroom. (evergy.com)
• Kansas Gas Service (natural gas): Apply for Share the Warmth through The Salvation Army (1-816-756-5392, option 2). KGS also lists community agencies by city on its assistance directory. See the program details at KGS Share the Warmth and Salvation Army utility page at SA Utility Assistance. (kansasgasservice.com)
• Black Hills Energy (natural gas): Try Black Hills Cares (matched donations) and ask about the Medical Extension Program if loss of service is life‑threatening. Check payment arrangements and budget billing on the same page. Call 1-888-890-5554 for options. (blackhillsenergy.com)
• Atmos Energy (natural gas): Apply for “Sharing the Warmth” via The Salvation Army; start at SA Utility Assistance or the United Way listing for Atmos Sharing the Warmth (Johnson/Leavenworth/Miami). Confirm funds by phone at 1-816-756-5392. (centralusa.salvationarmy.org)
• Midwest Energy (electric/gas in western KS): Ask for Midwest Customers Care (Salvation Army‑administered) and see other assistance at Midwest Energy Financial Assistance. Call 1-800-222-3121 for program access. (mwenergy.com)
• Kansas City, KS — BPU customers (electric/water): Apply for up to $500 via BPU’s Payment Assistance/Hardship (through partner agencies), ask about payment arrangements at 1-913-573-9190, and note BPU’s hot‑weather and cold‑weather moratorium policy in Customer Service Policies (no electric disconnections when heat index >105°F or temp ≥95°F; winter threshold 32°F for electric). (bpu.com)

What to do if this doesn’t work: Ask 2‑1‑1 to search by utility and county for one‑time aid or churches with small funds. Use United Way 211 Kansas, KCC’s regional resource pages at KCC Assistance by Region, and check your Community Action agency via KACAP Directory. (211kansas.org)

Utility Programs — Quick Reference

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Water Bill Help That Actually Moves the Needle

• Wichita Water — Rate Relief Water Assistance: If you received LIEAP in 2025, you may qualify for a $50 water credit through the city’s program (Mar 1–Dec 31, 2025, while funds last). Apply at Wichita Rate Relief Water Assistance, find water‑saving freebies at Save Wichita Water Rebate/Conservation, and get crisis help from Center of Hope (utility prevention funds). Call Center of Hope at 1-316-267-0222. (wichita.gov)
• Topeka Water — WaterShare + City Credits: WaterShare partners (Doorstep, Let’s Help, Salvation Army) can pay City of Topeka water bills; see WaterShare, call Doorstep 1-785-357-5341, Let’s Help 1-785-234-6208. The city also runs a Franchise Fee Utility Credit Program (annual, non‑emergency) administered by Community Resources Council. (topeka.org)
• Kansas City, KS (BPU): BPU customers may qualify for up to $500 once every 12 months via the Utility Assistance Program (through Avenue of Life, El Centro, Cross‑Lines). For payment plans, call 1-913-573-9190 and read BPU’s weather disconnection policy in Customer Service Policies. For broader help, dial 2‑1‑1. (bpu.com)

What to do if this doesn’t work: Ask 2‑1‑1 for churches that help with water deposits or reconnect fees. Check with your city’s utility customer service page and your county’s Community Action agency (KACAP). If you still face shutoff, request a written payment plan and ask to split deposits across several bills. (kacap.org)

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Weatherization (Free Home Energy Upgrades That Lower Bills Long‑Term)

Weatherization adds insulation, seals leaks, and can repair or replace unsafe heating systems. It’s free if you qualify.

• Apply through your regional provider: Start at KHRC Weatherization Assistance, then find your county’s provider via KHRC Community Solutions map. Two common providers are ECKAN Weatherization (east‑central counties) and SCKEDD Weatherization (south‑central). North‑east counties now include NEK‑CAP Weatherization. (kshousingcorp.org)
• Eligibility: Households on LIEAP, SSI, or TANF are automatically income‑eligible. Otherwise, eligibility is based on income (often up to 200% FPL). See the program overview at KHRC WAP and a typical 200% FPL chart example on a Kansas provider’s page like CAAGKC guidelines. Call KHRC at 1-800-752-4422 with access or accommodation requests. (kshousingcorp.org)

What to do if this doesn’t work: Ask your utility about free energy audits or income‑qualified kits; check Black Hills Energy programs and Evergy energy tips. Re‑apply next funding cycle if your area has a waitlist. (blackhillsenergy.com)

Weatherization Providers — Snapshot

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Local Organizations, Charities, Churches, and Support Groups

• Wichita area: Center of Hope prevents evictions and utility shutoffs and also processes Evergy Project DESERVE applications for seniors and people with disabilities; see program page at Project DESERVE @ Center of Hope and city conservation perks at Wichita Water Conservation. Call 1-316-267-0222 and ask about funds status before you go. (centerofhopeinc.org)
• Kansas City, KS & Wyandotte County: Use BPU Payment Assistance, then ask 2‑1‑1 for partner agencies like Avenue of Life or Cross‑Lines; see the Hardship hotline at 1-913-371-6772. Check hot‑weather and cold‑weather policies in BPU Customer Service Policies, and use United Way 211 KC to locate pop‑up funds. (bpu.com)
• Topeka & Shawnee County: Try Let’s Help (utilities by appointment), Doorstep (utility help hours posted), and the City WaterShare program (agencies pay your city water bill directly). Call 1-785-234-6208 (Let’s Help), 1-785-357-5341 (Doorstep), or the city’s customer service at 1-785-368-3111 about your bill. (letshelpinc.org)
• Catholic Charities (multiple regions): Catholic Charities of Northeast Kansas offers rent/utility help through local Family Support Centers in KCK and Lawrence; see Wyandotte FSC and Lawrence FSC for utility appointment rules. In the southwest, contact Catholic Charities of Southwest Kansas about economic assistance. (catholiccharitiesks.org)

What to do if this doesn’t work: Call 2‑1‑1 for faith‑based funds and ask your city utility about deposit waivers or extended due dates. Keep KCC complaint info ready if you cannot access a payment arrangement. (kcc.kansas.gov)

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Resources by Region (Quick Picks)

• Northwest/North‑Central KS: Check KCC’s regional assistance pages, ask Midwest Energy about local partners, and call 2‑1‑1 for Catholic Charities of Northern Kansas or Harvest America leads. (kcc.ks.gov)
• Northeast KS: Use ECKAN for emergency services, KHRC map to locate weatherization, and DCF Office Locator for the closest DCF office. (eckan.org)
• South‑Central KS (Wichita, Sedgwick, Butler, Sumner): Try Evergy Connect, call Kansas Gas Service Share the Warmth, and reach Center of Hope for emergency pledges. (evergy.com)
• Southeast KS: See KCC Southeast list, contact Salvation Army utility assistance, and check weatherization via KHRC WAP. (kcc.ks.gov)

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Diverse Communities — Tailored Notes and Resources

• LGBTQ+ single mothers: Inclusive help sources: Use United Way 211 Kansas to sort by LGBTQ‑friendly agencies, ask Evergy Connect for private appointments, and review KCC complaint options if you experience bias. Ask agencies for a private room and request email updates if phone feels unsafe. (211kansas.org)
• Single mothers with disabilities or disabled children: Medical protections: Ask for a medical extension with a doctor’s note (e.g., Black Hills Medical Extension), request accessible formats from DCF’s online LIEAP (Energy Assistance page lists language options), and use the state relay/TTY numbers (DCF TTY 1-785-296-1491). (blackhillsenergy.com)
• Veteran single mothers: Where to start: Ask 2‑1‑1 for veteran‑specific funds, apply for LIEAP at DCF Apply, and lean on KHRC Weatherization to cut future bills. If you get stuck with your utility, escalate to KCC Consumer Protection. (dcf.ks.gov)
• Immigrant and refugee single moms: Language access: DCF’s pages list many languages and JAWS accessibility; see Energy Assistance, ask 2‑1‑1 for interpretation when calling agencies, and request translated notices from your utility. If a service center lacks an interpreter, ask to schedule a phone interpreter. (dcf.ks.gov)
• Tribal members and Native families: Use tribal and state options: Many tribes administer LIHEAP directly to members; check with your tribal office while also applying for state LIEAP if you’re eligible. In northeast Kansas, contact the Prairie Band Potawatomi Nation’s offices via the tribal news page, and ask 2‑1‑1 for Native‑focused agencies. For KC communities connected to Kickapoo/Iowa/Sac & Fox, ask your tribal social services if they coordinate utility funds. (pbpindiantribe.com)
• Rural single moms with limited access: Work the phones and email: Apply online at DCF Apply for Services, call Midwest Energy if you’re in its area, and use KCC regional pages to find the nearest help desk. Ask agencies to email a pledge to your utility to stop shutoff. (dcf.ks.gov)
• Single fathers: Most programs are household‑based: LIEAP and utility funds are not limited to moms; apply at DCF Energy Assistance, ask Evergy Cares or Share the Warmth for help, and call 2‑1‑1 if denied elsewhere. (dcf.ks.gov)
• Language access and accessibility: Ask for accommodations: DCF lists language links on the Energy Assistance page; utilities offer TTY or relay services, and Evergy Connect provides bilingual specialists in Wichita. Ask for large‑print or Braille options when needed. (dcf.ks.gov)

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Common Mistakes to Avoid

• Waiting for a denial before calling your utility: Call first and start a payment plan to pause disconnection. See the payment‑plan rules at KCC Cold Weather Rule and your utility’s help page such as Evergy Financial Help. Use KCC Consumer Protection if calls go nowhere. (kcc.kansas.gov)
• Submitting LIEAP without proof of recent payment history: Kansas requires a history of payments toward your heating energy; read the eligibility on DCF Energy Assistance and keep utility receipts or screenshots ready. If you lack proof, ask your utility to email your payment history. (dcf.ks.gov)
• Relying on ACP internet discounts that no longer exist: The Affordable Connectivity Program ended in 2024–2025 and is not paying new discounts; see FCC ACP wind‑down. Lifeline still exists through the Universal Service Fund; ask your phone/internet provider about Lifeline while you manage energy bills. (fcc.gov)

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“Reality Check” — Delays, Denials, and Funding Gaps

• Processing delays: LIEAP is seasonal and high‑volume; utilities may also take time to apply third‑party payments. Evergy notes assistance can take up to 30 business days to post; set a payment plan to stay connected while waiting. See Evergy Financial Help and DCF Energy Assistance for eligibility details. (evergy.com)
• Funding shortages: Utility charity funds (Share the Warmth, Cares) can run out, then reopen. Confirm availability by calling The Salvation Army and your utility’s assistance page: KGS Share the Warmth or Evergy Cares. (centralusa.salvationarmy.org)
• Non‑regulated utilities: Co‑ops and municipal utilities may have different rules; some (like BPU) have their own hot‑weather/no‑shutoff policies. Check your provider’s policy at BPU policies and call KCC for guidance on who’s regulated. See KCC jurisdiction note. (bpu.com)

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Quick Reference Cheat Sheet

Sources: DCF Energy Assistance, Evergy Financial Help, KGS Share the Warmth, BPU Payment Assistance, KHRC WAP. (dcf.ks.gov)

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Application Checklist — Screenshot or Print

• Photo ID: State ID or driver’s license; see DCF Energy Assistance for document tips, and call your utility about acceptable ID. KCC Consumer Protection can advise if identity issues block a plan. (dcf.ks.gov)
• Social Security numbers: For adults and kids in the household; upload securely at DCF Upload Documents and provide only to verified agencies. Use DCF Office Locator if you prefer in‑person doc drop‑off. (dcf.ks.gov)
• Current utility bill and shutoff notice: Download from your account portal (e.g., Evergy My Account). Ask for a letter of account standing if you lack paper bills. (evergy.com)
• Proof of income (last 30 days): Pay stubs, benefit letters (SSI, SSDI, VA), child support. Evergy Cares lists examples at Evergy Cares application; Salvation Army also lists income docs for utility assistance. (apps.evergy.com)
• Lease or landlord letter (if utilities bundled): Ask your landlord for a utility breakdown if heat is included. If needed, use DCF Energy Assistance FAQ and ask your caseworker how to document. (dcf.ks.gov)

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If Your Application Gets Denied (Troubleshooting)

• Ask why in writing: Request the exact reason and what document is missing. Then resubmit online at DCF Apply and ask 2‑1‑1 for a navigator to check your packet before resubmitting. (dcf.ks.gov)
• Appeal or re‑apply with corrected info: Use the contact info on your notice; if a utility plan fails, file an informal complaint at KCC Consumer Protection and include proof of good‑faith payments. For Evergy denials, schedule Evergy Connect to review options. (kcc.kansas.gov)
• Try a different pot of funds: If Share the Warmth is out, try Evergy Cares or Midwest Customers Care. Use Evergy Cares, KGS Share the Warmth, and Midwest Customers Care or ask 2‑1‑1. (evergy.com)

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County‑Specific Variations You Should Know

• Kansas City, KS (BPU): Besides payment arrangements, BPU has hot‑weather (≥95°F or heat index >105°F) and winter (≤32°F) limits on electric disconnections. Read policy at BPU Customer Service Policies and apply for the BPU Utility Assistance Program if income‑eligible. (bpu.com)
• Wichita: If you received LIEAP, apply for the $50 Rate Relief Water Assistance credit (2025 cycle) and ask Center of Hope about emergency pledges and Project DESERVE. (wichita.gov)
• Topeka: Use WaterShare for city water bills and ask about the city’s Franchise Fee Utility Credit Program (annual utility credits). Partner agencies include Let’s Help and Doorstep. (topeka.org)

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Location‑Specific How‑Tos

Wichita Water Bill Help

Start with Rate Relief Water Assistance, apply early before funds run out, and combine with Center of Hope pledges. If you’re also an Evergy customer, ask Evergy Cares for electricity arrears so you can stretch your water budget. (wichita.gov)

Kansas City, KS BPU Utility Help

Call BPU customer service at 1-913-573-9190 for payment arrangements, then apply for BPU Payment Assistance (up to $500, once every 12 months). If heat is dangerous, point BPU to its own Hot/Cold Weather Policy on the day you call. (bpu.com)

Topeka Water Bill Help

Ask WaterShare partners (Let’s Help, Doorstep, Salvation Army) for a pledge, and check City Franchise Fee Utility Credit for annual credits. Use 1-785-368-3111 to set a payment plan if a shutoff is pending. (topeka.org)

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Step‑by‑Step: A Real‑World Game Plan

• Morning: Call your utility and say, “I want a payment plan that meets the Kansas Cold Weather Rule terms.” Get the exact amount due today and the day it’s due. Use KCC Cold Weather Rule to quote the 12‑month option, and keep KCC Complaint info in case you’re refused. (kcc.kansas.gov)
• Midday: Submit LIEAP (if open) at DCF Apply and upload income proof, ID, and your latest bill (or vendor quote if you buy propane). Then call 2‑1‑1 and ask for a same‑day utility pledge near you. United Way 211 can connect you to agencies, and your utility‑specific fund (e.g., Evergy Cares) can close gaps. (dcf.ks.gov)
• Afternoon: Email the pledge confirmation to your utility and ask for a hold until funds post. If you’re in KCK, check BPU Payment Assistance; in Wichita, contact Center of Hope; in Topeka, call Let’s Help. (bpu.com)

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FAQs (Kansas‑Specific, Longer Answers)

1. How soon will assistance show on my bill: It can take days to weeks; Evergy notes up to 30 business days for assistance to post. Set a payment plan and ask for a reconnection/hold while funds apply. Use Evergy Financial Help, keep KCC complaint info ready, and confirm any agency pledge timeline. (evergy.com)
2. Does the Cold Weather Rule stop every shutoff: No. It pauses disconnections below 35°F (forecast) and requires utilities to offer payment plans, but you must contact the utility and keep current bills paid. Details are at KCC Cold Weather Rule and Electric FAQs. (kcc.kansas.gov)
3. Is there water bill help like LIEAP: Federal LIHWAP ended, but cities and utilities run local programs. Try Wichita Rate Relief Water Assistance, Topeka WaterShare, or BPU Payment Assistance. Call 2‑1‑1 for more. (wichita.gov)
4. Can I get help if heat is included in rent: Yes, but provide your lease showing who pays heat. LIEAP can assist if you are “personally responsible” for heating costs (landlord‑paid heat may change eligibility). Check DCF Energy Assistance and ask your caseworker how to document cost share. (dcf.ks.gov)
5. I missed LIEAP. What now: Apply next season and use utility funds now. Check Evergy Cares, Share the Warmth, and Black Hills Cares; call 2‑1‑1 for church funds. (evergy.com)
6. Do internet discounts still exist (ACP): No — ACP ended (June 2024). See FCC ACP FAQ; ask your provider about Lifeline phone/internet to free up budget. (fcc.gov)
7. Who regulates my utility: KCC regulates many investor‑owned utilities (Evergy, KGS, Black Hills). Municipal/co‑ops may set their own rules (e.g., BPU has hot‑weather disconnection policies). See KCC jurisdiction info and your city utility’s policy page like BPU Customer Service Policies. (kcc.ks.gov)
8. Can I get help more than once: Often yes, but funds like Evergy Cares or Share the Warmth may limit how often (e.g., Evergy Cares caps repeat use). Check Evergy Cares and your Salvation Army program page Utility Assistance. (evergy.com)
9. What if I can’t get through to DCF or I need in‑person help: Use DCF Office Locator to find a service center, ask Evergy Connect for application support, and call 2‑1‑1 for nearby events where utilities and DCF staff help complete applications. (dcf.ks.gov)
10. Do I have to be a utility account holder: For most programs (Evergy Cares, Share the Warmth, LIEAP), yes — the bill must be in your name. Some water programs require the city account in your name. See program pages: Evergy Cares, KGS Share the Warmth, and Topeka WaterShare. (evergy.com)

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Tables You Can Use

Table — Where to Apply for Help by Need

Table — Hot/Cold Weather Disconnection Rules Snapshot

Sources: KCC Cold Weather Rule, BPU Policies. (kcc.kansas.gov)

Table — Key Numbers to Save

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Spanish Summary (Resumen en Español)

Esta sección ofrece los enlaces más importantes, traducida con herramientas de IA. Verifique siempre con las oficinas oficiales antes de solicitar.

• Ayuda para energía (LIEAP): Solicite en Aplicar en DCF y lea Asistencia de Energía. Para preguntas, llame al 1-888-369-4777. (dcf.ks.gov)
• Protección en invierno (Regla de Clima Frío): Conozca sus derechos en Regla de Clima Frío y llame a KCC 1-800-662-0027 para quejarse o pedir ayuda. (kcc.kansas.gov)
• Programas de las compañías: Electricidad Evergy Cares, gas Share the Warmth – Kansas Gas Service, gas Black Hills Energy – Kansas, agua WaterShare Topeka. Llame a 2‑1‑1 para localizar fondos. (evergy.com)
• Climatización del hogar: Aplique a Weatherization – KHRC para reparaciones y aislamiento gratuitos según ingresos. (kshousingcorp.org)

Nota: Traducción generada con herramientas de IA; confirme siempre con las agencias oficiales.

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About This Guide

Compiled by the ASingleMother.org Editorial Team.

This guide uses official sources including:

• Kansas Department for Children and Families — Energy Assistance
• Kansas Corporation Commission — Cold Weather Rule and Consumer Protection
• Kansas Housing Resources Corporation — Weatherization Assistance
• Citizens’ Utility Ratepayer Board (CURB) — Consumer Assistance
• Evergy — Financial Help and Evergy Cares
• Kansas Gas Service — Share the Warmth
• Black Hills Energy — Kansas Assistance
• BPU (Kansas City, KS) — Payment Assistance and Policies
• United Way 211 Kansas
• Salvation Army — Utility Assistance (KS/Western MO)

Last verified September 2025, next review April January 2026.

This guide is produced under our Editorial Standards using only official sources, updated regularly, but it is not affiliated with any government agency and is not a substitute for official agency guidance. Individual eligibility outcomes cannot be guaranteed. Please note that despite our careful verification process, errors may still occur — email info@asinglemother.org with corrections and we respond within 72 hours.

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Disclaimer

This guide provides general information for Kansas residents and is not legal advice. Programs change due to funding and policy updates. Always confirm availability, amounts, and dates with the program or utility. Use the official program links in this guide, call to confirm current availability before applying, and keep copies of all applications, notices, and payments.

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