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Transportation Assistance for Single Mothers in South Dakota

Transportation Assistance for Single Mothers in South Dakota

Last updated: September 2025

If you’re juggling work, school, kids, and medical appointments, reliable rides are not optional—they’re survival. This hub pulls together real, current options in South Dakota, with phone numbers, timelines, and how to get approved fast. You’ll find Medicaid transportation, bus and on‑demand rides, gas and repair help, and county and tribal resources—plus backup plans if a door shuts. Use the links while you read to jump straight to applications and live contacts like the 24/7 Helpline Center, the Medicaid Non‑Emergency Medical Travel (NEMT) office, and your local transit dispatch. For statewide policies and program rules, keep open the official pages for the South Dakota Department of Social Services, the South Dakota Department of Labor and Regulation, and the South Dakota Department of Transportation. (dakotaathome.sd.gov)


If You Only Do 3 Things — Emergency Actions to Take

  • Call for a ride you can book today: In Sioux Falls, use SAM On Demand by app or phone at 1-605-460-6256; in Rapid City, call RapidRide/Dial‑A‑Ride at 1-605-394-6631; in many rural areas, call River Cities Public Transit at 1-605-945-2360. Check same‑day rules and hours first. Use the live SAM site, the Rapid Transit page, and RCPT’s schedule to see what’s running before you head out. (siouxareametro.info)
  • If you have Medicaid, get NEMT approved now: Call NEMT at 1-866-403-1433 to ask what’s covered for your appointment and how to submit mileage or meals/lodging, or use the Medicaid transportation pages and the NEMT FAQ to confirm documents before you go. (dss.sd.gov)
  • No cash for gas or bus today? Dial 211: Ask the Helpline Center about Lyft ride options, bus passes, or gas help in your county; they can book or warm‑transfer you to programs in Minnehaha/Pennington/Yankton and beyond. Use the Resource Database if phone lines are tied up. (dakotaathome.sd.gov)

Quick Help Box — Numbers and Links to Save

  • Medicaid NEMT travel questions: 1-866-403-1433. Use DSS’s Medicaid phone list, the Recipient transportation page, and the NEMT FAQ for current rules. (dss.sd.gov)
  • Sioux Falls transit (SAM): 1-605-460-6256. Check fares and passes, paratransit, and the City’s SAM portal for service alerts. (siouxareametro.info)
  • Rapid City transit (RapidRide/Dial‑A‑Ride): 1-605-394-6631. Review hours and fares for RapidRide and Dial‑A‑Ride before you schedule. (rapidtransitsystem.org)
  • State transit provider map (rural options): Use SDDOT’s public transit pages and RCPT’s statewide coordination notes to locate a ride near you. For Jefferson Lines intercity connections, verify times before purchase. (dot.sd.gov)
  • Work/Training transportation help (WIOA/SNAP E&T): Find DLR offices and virtual services, then reference the WIOA Support Services policy and the SNAP E&T policy for gas/bus/repair caps. (dlr.sd.gov)

Who Can Get Transportation Help in South Dakota?

If you meet any of these, you likely qualify for at least one ride program: you receive South Dakota Medicaid, you’re enrolled in TANF work services, you’re in a DLR WIOA training plan, your SNAP E&T case is active, or you live where city or rural public transit runs. Start with your best match: the DSS Medicaid transport pages for covered medical travel, the TANF work supports page for car and insurance help, and the DLR WIOA/SNAP E&T manuals for gas, bus, and minor repair assistance. (dss.sd.gov)

How to Get to a Medical Appointment When You Have No Car

The fastest route depends on your city and coverage. First, check public transit hours and door‑to‑door windows in Sioux Falls (SAM), Rapid City (RapidRide/Dial‑A‑Ride), or your rural system (RCPT, Prairie Hills Transit, Community Transit, People’s Transit, BATA). Then, if you have Medicaid, line up either a Medicaid‑enrolled “community transportation” ride or an NEMT reimbursement for miles driven outside your city. Use the DSS Medicaid transportation page for covered trip types, see the Community Transportation directory for enrolled carriers, and call the NEMT line to pre‑verify your claim. (dss.sd.gov)

  • Reality check: Same‑day rides are limited. SAM On Demand may cap trip length to improve availability; rural systems often need 24–48 hours’ notice; most paratransit requires next‑day scheduling. Always check your system’s hours and any recent service changes on the SAM On Demand page, the Rapid Transit service pages, and your rural provider’s site. Call dispatch if the app won’t offer the ride you need. (siouxareametro.info)

Medicaid Transportation in South Dakota (Medical rides and travel reimbursements)

South Dakota Medicaid covers two distinct paths for non‑emergency trips: “community transportation” through enrolled carriers, and the Non‑Emergency Medical Travel (NEMT) program that reimburses you for driving outside your city to covered care. Read the Medicaid Recipient Transportation page to see what’s covered to pharmacies and medical equipment, check the Community Transportation page for local providers, and open the NEMT FAQ for requirements like appointment verification and hotel receipts. (dss.sd.gov)

  • Key current rates to know: DSS’s Transportation Services Fee Schedule shows 0.66permileforNEMTmileage,plusmeal/lodgingper‑diemwhencriteriaaremet(provideratleast150milesawayandspecialtycarerequiringovernight).Overnightmealswithoutlodgingare0.66 per mile for NEMT mileage, plus meal/lodging per‑diem when criteria are met (provider at least 150 miles away and specialty care requiring overnight). Overnight meals without lodging are 40/day; overnight meals with lodging are $150/day (effective Nov. 1, 2024). Print the fee schedule for records, and call NEMT (1-866-403-1433) to confirm what your trip qualifies for before you travel. (dss.sd.gov)
  • Who qualifies: You must be on a Medicaid program that includes travel coverage on the day of service, travel must be to the closest capable provider unless you have an approved referral, and out‑of‑state trips generally require prior authorization. Verify your eligibility and distance rules on DSS’s NEMT pages and the Transportation FAQ. (dss.sd.gov)
  • How to apply/claim: Use the NEMT portal or forms listed in the Transportation FAQ (Appointment Verification Form and Reimbursement forms). Submit within six months of service, attach hotel receipts when lodging is claimed, and keep proof you went to the appointment. Call the DSS Constituent Liaison (1-800-597-1603) if your claim stalls. (dss.sd.gov)
  • Expectations and timing: Reimbursement timelines vary with paperwork completeness and volume. To reduce delays, call the NEMT line to pre‑verify mileage and whether your provider is the nearest specialty, and confirm that your chosen ride vendor is a Medicaid‑enrolled community transportation provider using the DSS directory. (dss.sd.gov)

What to do if this doesn’t work: Ask your clinic if they’re enrolled with a Medicaid community transportation partner (many rural clinics use RCPT), ask 211 to screen you for local medical ride grants, and request a one‑time paratransit eligibility review if a disability limits your use of fixed‑route buses in Sioux Falls or Rapid City. Use RCPT’s medical ride guidelines, the Helpline Center Health & Social Needs Transportation, and SAM Paratransit eligibility to find a backup. (rcptransit.com)

Medicaid NEMT snapshot (rates and rules)

The fee schedule below is current for SFY 2025–2026. Always confirm before travel—rates or codes can update mid‑year.

Program element Current detail Where to verify
Mileage reimbursement $0.66 per mile (outside city, NEMT) [Transportation Services Fee Schedule], [Medicaid Recipient Transportation], [NEMT FAQ] (dss.sd.gov)
Meals without lodging (overnight specialty trip) $40/day (min. 150 miles, specialty, overnight) [Transportation Services Fee Schedule], [NEMT page (mileage/meals rules)] (dss.sd.gov)
Meals with lodging (overnight specialty trip) $150/day (effective 11/1/2024) [Transportation Services Fee Schedule] (dss.sd.gov)
Out‑of‑state prior authorization Required (over 50 miles outside SD, except Bismarck) [NEMT FAQ] (dss.sd.gov)
Submission deadline Claim within 6 months of service date [NEMT page (title19 transportation)] (dss.sd.gov)

Public Transit You Can Use This Week (City and rural rides)

For many moms, the easiest rides are already running in your city. Keep these pages open for hours, fares, and how to book.

  • Sioux Falls (Sioux Area Metro): Fixed‑route is 1.50adults,with1.50 adults, with 3 day pass, and paratransit is $2.50 each way, with phone booking via 1-605-460-6256. Use the SAM fares page for discounts (youth free, seniors/disabled half fare with eligibility card), the Paratransit page for ADA door‑to‑door rules, and the SAM On Demand page for city‑wide corner‑to‑corner rides and the six‑mile trip cap that began July 28, 2025. (siouxareametro.info)
  • Rapid City (RapidRide & Dial‑A‑Ride): RapidRide is 1.50adultsandyouthridefree;Dial‑A‑RideADAparatransitis1.50 adults and youth ride free; Dial‑A‑Ride ADA paratransit is 3.00 (with monthly pass options). Check the RapidRide hours/fare page and the Dial‑A‑Ride policies for next‑day booking and no same‑day scheduling. Call 1-605-394-6631 before 3:30 p.m. for next‑day trips. (rapidtransitsystem.org)
  • Rural and small cities: River Cities Public Transit (central SD and statewide medical trips), Prairie Hills Transit (Black Hills), Community Transit of Watertown/Sisseton (northeast counties), People’s Transit (Huron/Beadle area), BATA (Brookings County), East Dakota Transit (Madison/Lake County), and Southeast Public Transit (Yankton/Vermillion) cover most communities. Use each provider’s fares page for current in‑town and out‑of‑town prices, and book 24–48 hours in advance when possible. (rcptransit.com)

What to do if this doesn’t work: If dispatch can’t place you, ask for the “coordinated” option they use to connect riders across agencies (RCPT often brokers statewide medical trips), check the SDDOT Public Transit Provider Network for a neighboring system, and call 211 to screen for one‑time Lyft rides or hospital‑funded shuttles. (dakotaathome.sd.gov)

At‑a‑glance: fixed‑route and paratransit fares (major cities)

City Adult fixed‑route Day pass Paratransit Where to confirm
Sioux Falls (SAM) $1.50 $3.00 $2.50 [SAM fares], [City SAM portal], [SAM Paratransit] (siouxareametro.info)
Rapid City (RapidRide) $1.50 n/a listed $3.00 (Dial‑A‑Ride) [RapidRide fares], [Dial‑A‑Ride] (rapidtransitsystem.org)

Money for Gas, Bus Passes, Auto Repairs, and Insurance (Work and training support)

If you’re job‑seeking, training, or working, DLR’s programs can cover transport costs. The details matter—caps apply and help is tied to an approved plan.

  • WIOA Support Services (adults, dislocated workers, youth): Transportation support can be paid in advance and is allowed for gas or bus passes (policy cap 250perprogramyear);autorepairsandautoinsurancefallunder“AllOther”caps(250 per program year); auto repairs and auto insurance fall under “All Other” caps (500), with rules like “repair may not exceed the vehicle’s value,” and “auto insurance limited to three months of liability.” Ask DLR to add transportation to your Employment Plan before you spend any money, and get written approval. Use the WIOA Support Services policy (rev. 06/2025), the WIOA main page, and Virtual Services to enroll quickly. (dlr.sd.gov)
  • SNAP Employment & Training (SNAP E&T): Transportation support is capped at $350 per program year, and minor auto repairs are allowed with three estimates and proof of registration/insurance; costs above caps can trigger an exemption instead of payment. E&T is active for ABAWDs statewide and in Minnehaha, Pennington, and Yankton (with county‑specific rules). Read the SNAP E&T policy (rev. 06/2025) and ask your Employment Specialist to document the transportation support in your plan. (dlr.sd.gov)
  • TANF Work Program (for moms on TANF): TANF support services can pay for work clothing, transportation, vehicle repairs, tools, and even car insurance if tied to your work plan. Start with your TANF Employment Specialist and the DSS TANF page, and check the “Work Programs” page for how transportation is issued while you job hunt or train. (dss.sd.gov)

What to do if this doesn’t work: Ask for a joint case staffing (DLR + DSS) if you’re in multiple programs, have your supervisor email proof of schedule or training hours, and request that public transit be considered before high repair costs (WIOA policy requires considering cheaper options). Keep the WIOA Support Services policy handy when you appeal a denial. (dlr.sd.gov)

Quick table — work and training transportation supports (caps and rules)

Program What it can pay Annual caps (typical) Where to verify
WIOA Support Services Gas/bus in advance; auto insurance; minor auto repairs; tools; work attire 250transport;250 transport; 500 “All Other” (insurance/repairs), per policy [WIOA Support Services 5.34], [DLR WIOA], [Virtual Services] (dlr.sd.gov)
SNAP E&T Transportation; work clothing; tools; minor auto repairs $350 transport; case‑by‑case minor repairs with 3 estimates [SNAP E&T 5.71] (dlr.sd.gov)
TANF Work Transportation; car insurance; vehicle repair; uniforms Case‑by‑case via TANF Employment Specialist [TANF], [Work Programs] (dss.sd.gov)

Paratransit and Disability‑Related Transportation

If disability makes fixed‑route buses hard to use, apply for ADA paratransit in your city or use rural demand‑response. Sioux Falls’ SAM Paratransit offers door‑to‑door rides with an eligibility process and free travel training. Rapid City’s Dial‑A‑Ride sets next‑day scheduling and fare policies. For rural disability rides, ask Prairie Hills Transit (Black Hills), Community Transit (northeast), and East Dakota Transit (Madison/Lake County) about ADA reasonable modification and Medicaid billing. Use the SAM Paratransit guide, the Dial‑A‑Ride page, and the rural transit fares pages to prepare your application and budget. (siouxareametro.info)

What to do if this doesn’t work: Ask your doctor to document why you cannot use fixed‑route safely, request large‑print applications or alternate formats (TTY relay 711 works statewide), and file an ADA reasonable modification request with your transit agency. If needed, ask DSS for Medicaid “secure medical transportation” providers for wheelchair or stretcher trips. (rapidtransitsystem.org)

Car Ownership and Repair Help: Realistic Options

There isn’t a single “free car” program statewide, but several pathways can make your existing car usable or reduce your need to drive. Start with TANF or WIOA for limited repair/insurance help tied to work; ask SNAP E&T about minor repair funds; and check with People’s Transit, RCPT, or Community Transit if they accept Medicaid and can replace some medical trips you’re driving. Use the TANF and WIOA support pages for rules, the SNAP E&T policy for repair requirements, and your local transit fares to compare monthly costs against repair quotes. (dss.sd.gov)

  • Local charity one‑time help (Sioux Falls area): The Community Outreach runs a work‑related transportation program with gas vouchers and bus passes; walk‑in windows are limited and assistance is once per lifetime. Confirm current hours before you go. Use the Helpline Center listing to verify eligibility and times. (dakotaathome.sd.gov)

What to do if this doesn’t work: Ask your DLR specialist to layer supports (e.g., short‑term bus + repair voucher), compare monthly passes through SAM/RapidRide, and consider shifting medical trips to Medicaid‑enrolled carriers to cut miles you must drive. Keep the DSS Medicaid community transportation and RCPT medical ride pages open while you plan. (dss.sd.gov)

Tribal and Reservation‑Area Transportation

Tribal programs and nearby rural transit systems can get you to IHS, VA, or specialty care. Standing Rock Public Transit posts low in‑town fares and per‑mile out‑of‑town rates and serves SD border counties; Sisseton‑Wahpeton Oyate partners with Community Transit for local rides; Oglala Sioux Tribe Community Health Representatives (CHR) arrange medical transports for tribal members on Pine Ridge. Use the Standing Rock listing, the SWO transit contacts (and Community Transit’s SWO page), and the Oglala CHR listings to schedule. (dakotaathome.sd.gov)

What to do if this doesn’t work: Call 211 to see if Helpline can place a Lyft for medical/social needs in Pennington/Minnehaha/Meade/Yankton, ask your IHS clinic about shuttle days, and confirm whether RCPT can coordinate a statewide medical ride if your appointment is outside the reservation. (dakotaathome.sd.gov)

Common Mistakes to Avoid

  • Missing “closest provider” rules: For Medicaid, trips must be to the nearest capable provider unless you have written referral/authorization. Always confirm on the DSS transportation pages and ask NEMT before you travel. (dss.sd.gov)
  • Paying first, asking later: WIOA and SNAP E&T need transportation supports approved in your Employment Plan before expenses. Don’t buy tires or a bus pass assuming reimbursement—get approval in writing from DLR and keep receipts. (dlr.sd.gov)
  • Scheduling too late: Dial‑A‑Ride requires next‑day booking; rural dispatchers need advance notice; SAM On Demand caps trip length and can “bus‑redirect” your request. Book early and check alerts. (rapidtransitsystem.org)
  • Not keeping proof: NEMT claims get denied without appointment verification, hotel receipts, or correct miles. Print the NEMT FAQ and fee schedule before your trip. (dss.sd.gov)

Reality Check — Delays, Denials, and Funding Gaps

  • Transit is not 24/7 in most places: RapidRide ends early evenings; rural systems may stop mid‑afternoon; paratransit doesn’t do same‑day. Build a back‑up plan with neighbors or coworkers for last runs. Confirm hours on RapidRide and your rural provider’s pages before you commit to a shift. (rapidtransitsystem.org)
  • Support caps run out fast: WIOA’s 250 transport cap and SNAP E&T’s 350 cap can cover only a few weeks of gas. Ask your specialist early about phasing in public transit or carpool to stretch funds, and request exceptions only with strong justification. Keep the policy PDFs on your phone. (dlr.sd.gov)
  • NEMT is picky on distance and documentation: Meals/lodging only pay for specialty care 150+ miles away with an overnight. If your case is borderline, call NEMT to confirm “good cause” or comp requirement before you go. (dss.sd.gov)

Quick Reference Cheat Sheet

  • Medicaid ride/reimbursement: Use DSS Medicaid transportation and NEMT FAQ; call 1-866-403-1433 for pre‑verification; keep appointment proof and hotel receipt (if overnight). (dss.sd.gov)
  • Work/training gas or bus: Ask DLR for WIOA Support Services (caps and receipts), SNAP E&T (transport cap $350), and TANF work supports (transport/repairs/insurance). Reference WIOA 5.34, SNAP E&T 5.71, and TANF pages. (dlr.sd.gov)
  • City transit: Sioux Falls (SAM fares, paratransit, On Demand) and Rapid City (RapidRide, Dial‑A‑Ride). Save dispatch numbers. (siouxareametro.info)
  • Rural transit: RCPT statewide medical rides; Prairie Hills Transit (Black Hills); Community Transit (NE SD); People’s Transit (Huron/Beadle); BATA (Brookings); East Dakota Transit; Southeast Public Transit (Yankton/Vermillion). (rcptransit.com)
  • Emergency finding help: Dial 211 for Helpline Center ride options and gas/bus vouchers listings; use the Resource Database when lines are busy. (dakotaathome.sd.gov)

Application Checklist — Print or Screenshot This

  • Medicaid travel: Medicaid ID, appointment verification form, proof of the provider’s address, exact mileage, hotel receipt if overnight, and NEMT pre‑verification note (or name of the rep you spoke with). Use the DSS transportation pages and NEMT FAQ while you fill forms. (dss.sd.gov)
  • WIOA/SNAP E&T: Enrollment in SDWORKS and DLR programs, Employment Plan listing transportation need, approval email for support services, and receipts or estimates (three for repairs). Keep the WIOA 5.34 and SNAP E&T 5.71 PDFs. (dlr.sd.gov)
  • TANF: Active TANF case, work plan listing transport/repair/insurance need, quotes and proof of employment or training schedule. Reference the TANF Work Program pages. (dss.sd.gov)
  • Paratransit (ADA): Completed eligibility application, provider/clinician letter if needed, and your schedule. Use SAM Paratransit and Dial‑A‑Ride pages for rules and forms. (siouxareametro.info)
  • Local transit pass: Photo ID (if required), exact cash or card, and the fares page bookmarked. Check SAM fares, RapidRide fares, and your rural provider’s fares page. (siouxareametro.info)

Steps and Timelines: Book, Ride, and Reimburse

  • Book public transit
    1. Check service: Confirm hours and alerts on SAM, RapidRide, or your rural provider’s site.
    2. Schedule: Book On Demand (Sioux Falls), call the dispatch line, or submit a web request if your system allows.
    3. Ride: Be at the stop or pickup window; most drivers can’t wait beyond a short grace period. Use the posted policies. (siouxareametro.info)
  • Use Medicaid transportation
    1. Verify coverage: Call NEMT to confirm eligibility, distance, and lodging rules for your appointment.
    2. Pick the right option: If inside your city, use an enrolled “community transportation” provider; if outside, consider NEMT mileage.
    3. Submit claim: Send forms within six months, with receipts. Meal/lodging applies only to approved overnight specialty trips (150+ miles). (dss.sd.gov)
  • Ask for work/training support
    1. Enroll: Create SDWORKS account and meet with DLR staff (virtual available).
    2. Put it in writing: Add transportation to your Employment Plan; request bus/gas/repair as needed.
    3. Follow caps: Track your usage—WIOA 250transport/250 transport/500 all‑other, SNAP E&T $350 transport. Always get approval before spending. (dlr.sd.gov)

What to do if this doesn’t work: If you hit a closed door, contact the DSS Constituent Liaison (1-800-597-1603) for Medicaid issues, ask DLR for a policy citation if a support request is declined, and call 211 to identify a backup charity option. Keep the DSS phone list, WIOA Support Services policy, and Helpline Center’s resource pages handy. (dss.sd.gov)

Resources by Region (with examples you can use this month)

  • Sioux Falls & Metro (Minnehaha/Lincoln): Use SAM fares for 1.50fixed‑routeand1.50 fixed‑route and 3 day pass, SAM Paratransit for ADA trips, and SAM On Demand for city‑wide rides with the 6‑mile cap. If you need help paying today, check the Community Outreach’s walk‑in hours for bus/gas vouchers and call 211 to see if Lyft rides for essential needs are available. (siouxareametro.info)
  • Rapid City & Black Hills (Pennington/Meade/Lawrence): Use RapidRide hours/fare page, Dial‑A‑Ride for door‑to‑door, and Prairie Hills Transit for regional towns (Spearfish, Lead/Deadwood, Sturgis). For Medicaid, ask if your provider or RCPT can coordinate longer medical trips to Rapid City or Ft. Meade on the days they run. (rapidtransitsystem.org)
  • Northeast (Aberdeen, Watertown, Sisseton): Aberdeen Ride Line is $3 per boarding as of Aug. 1, 2025; Community Transit of Watertown/Sisseton lists city and county fares and free medical trips inside Watertown through Prairie Lakes Hospital partnership; SWO members can use Community Transit’s SWO routes. (aberdeen.sd.us)
  • Central (Pierre, Huron, Mobridge): RCPT offers statewide medical trips with set days to Sioux Falls and Rapid City; People’s Transit publishes in‑town fares and out‑of‑town rates (e.g., Huron to Sioux Falls); RCPT’s Bismarck–Pierre shuttle connects to Jefferson Lines. Plan 48 hours ahead. (rcptransit.com)
  • Southeast (Yankton, Vermillion, Brookings): Southeast Public Transit lists Vermillion/Yankton fare cards and Medicaid billing; BATA in Brookings offers 3in‑townridesanda3 in‑town rides and a 30 Sioux Falls round‑trip shuttle with set times; East Dakota Transit serves Madison with $2 in‑town rides. (septransit.com)

What to do if this doesn’t work: When your nearest system is full, call a neighboring provider listed on SDDOT’s transit pages, ask if RCPT can “hand‑off” or coordinate, and call 211 for an interim ride. Save the SDDOT provider network and RCPT statewide services pages. (dot.sd.gov)

Diverse Communities — Tailored Tips and Contacts

  • LGBTQ+ single mothers: Ask DLR about inclusive supports in WIOA/SNAP E&T and nondiscrimination rights, and use city transit codes of conduct if you’re harassed on board. Keep DLR’s Equal Opportunity page, SAM’s city portal, and Helpline Center’s 211 page handy during any incident or complaint. (dlr.sd.gov)
  • Single mothers with disabilities or disabled children: Use SAM Paratransit or Dial‑A‑Ride with ADA eligibility, ask for large‑print applications (both cities offer alternate formats), and check Medicaid “secure medical transportation” providers for wheelchair/stretcher needs. Call 711 TTY statewide to schedule. Keep the SAM Paratransit page, Dial‑A‑Ride page, and Medicaid Secure Medical Transportation page open. (siouxareametro.info)
  • Veteran single mothers: Ask about free fixed‑route fares (some systems offer them with veteran ID) and rides to VA appointments (SWO Veterans Service Office transports tribal veterans). Use SAM fares, the SWO Veterans listing, and 211 to locate county veterans service offices for mileage reimbursement or shuttles. (siouxareametro.info)
  • Immigrant and refugee single moms: DLR and DSS provide language access in applications; 211 can conference an interpreter as needed. Use DSS “Find Your Local Office” to get face‑to‑face help, and bring your interpreter or ask for one when you book paratransit. Keep DSS local offices, 211, and SAM Paratransit pages ready. (dss.sd.gov)
  • Tribal‑specific resources: On Pine Ridge, CHR arranges medical transports for tribal members; on Standing Rock, in‑town rides are low‑cost and out‑of‑town are per‑mile; SWO coordinates with Community Transit in Sisseton. If you need a VA ride, call your tribal Veterans Service Office first. Use the CHR listing, the Standing Rock transit listing, and the SWO pages. (familyresources.helplinecenter.org)
  • Rural single moms with limited access: Many rural systems need at least 24 hours’ notice and schedule out‑of‑town medical days (like RCPT’s Pierre‑to‑Rapid/Sioux Falls and People’s Transit Huron out‑of‑town rates). Combine NEMT mileage with public transit when possible to cut costs. Keep the RCPT medical transportation page, RCPT schedule, and People’s Transit out‑of‑town fares open. (rcptransit.com)
  • Single fathers: All programs above are gender‑neutral. Apply the same steps for TANF (if eligible), WIOA, and SNAP E&T. Use the same DSS/ DL R links and your local system’s fares. (dss.sd.gov)
  • Language access and accessibility notes: Ask for large‑print, audio, or translated rider guides (SAM provides multiple formats). Call 711 for TTY, and ask DLR/DSS to provide interpreters during eligibility and planning meetings. Keep the SAM Paratransit guide, DLR Equal Opportunity page, and DSS Medicaid phone list for direct contacts. (siouxareametro.info)

County and City Add‑Ons You Should Know

  • Minnehaha County Human Services (Sioux Falls): The county takes online requests for local bus passes, gas or bus for out‑of‑town needs, and other emergency help—apply before you go in person. Use the county’s assistance page and the City SAM portal for service info. (minnehahacounty.gov)
  • City transit planning and updates: Sioux Falls maintains an Active Transportation Board and public meetings for the Long‑Range Transportation Plan; follow these pages for future service changes that may add coverage to your neighborhood. Check the Active Transportation Board and MPO meeting info. (siouxfalls.gov)
  • Road conditions: Weather can cancel rides fast. Use SDDOT’s STIP and press posts to understand seasonal work and dial 511 for conditions. If a closure hits your route, call dispatch to reschedule. (dot.sd.gov)

Local Organizations, Charities, Churches, and Support Groups

  • Helpline Center (statewide): One number opens hundreds of small ride and gas options. Ask about Lyft rides for essential needs in Minnehaha/Pennington/Meade/Yankton, and use the Resource Database to self‑search. Keep the main Helpline page and the Health & Social Needs Transportation listing open. (dakotaathome.sd.gov)
  • The Community Outreach (Sioux Falls): Work‑related transportation help (bus passes/gas) with limited walk‑in windows; once per lifetime. Verify exact hours before you go. Use their Helpline listing and website. (dakotaathome.sd.gov)
  • Transit agencies’ own programs: People’s Transit (Huron) posts seasonal senior ride deals and publishes token prices; Community Transit (Watertown/Sisseton) lists city and county rates; BATA offers school‑year youth passes and shuttles to Sioux Falls; Prairie Hills Transit is a Medicaid provider for medical rides. Always check the fares page before you budget. (peoplestransithuron.com)

What to do if this doesn’t work: Ask your church or school social worker for a one‑time gas card referral; many small funds are only visible through 211 or local partners. Keep the Helpline Center apps and pages ready while you call. (apps.apple.com)

Question‑Based How‑Tos You Asked For

How to Stop a Medicaid NEMT Claim Denial in South Dakota Today

Bring the right forms, verify the “closest provider” rule, and submit within six months. Use the NEMT FAQ’s required forms list, the Transportation page for coverage examples, and the DSS phone list to reach NEMT or the Constituent Liaison if payment is stuck. (dss.sd.gov)

How to Get a Same‑Day Ride in Sioux Falls or Rapid City

Call SAM On Demand (Sioux Falls) or RapidRide/Dial‑A‑Ride (Rapid City) early, check live service pages, and be ready to split a long trip into two legs if SAM limits distance. Use the SAM On Demand page, Rapid Transit pages, and Helpline Center for last‑resort Lyft options

How to Use WIOA or SNAP E&T for Gas This Month

Meet a DLR Employment Specialist (virtual is fine), add transportation to your plan, and request gas assistance in advance. Follow the caps and receipt rules in WIOA 5.34 and SNAP E&T 5.71, and save policy PDFs to your phone.

Tables You Can Use When You Call

Major rural and small‑city transit — quick contacts and fares

Provider Typical in‑town fares How to schedule Verify/contact
River Cities Public Transit (central/statewide medical) Varies by area; medical trips have set rates by day/city Call at least 48 hours ahead for out‑of‑town medical [RCPT medical transportation], [RCPT schedule], Phone: 1-605-945-2360
Prairie Hills Transit (Black Hills) 2–2–2.50 per trip; Medicaid provider for medical rides 24‑hour advance notice [Prairie Hills fares], Phone: 1-605-642-6668
Community Transit of Watertown/Sisseton 2–2–5 typical; free medical trips in Watertown via hospital partnership Call local office (Watertown/Sisseton) [CTWS fares/payment], [Locations list], Phone: 1-605-882-5287
People’s Transit (Huron/Beadle) 3.50general,3.50 general, 2.50 youth/senior; publishes out‑of‑town rates (e.g., Huron–Sioux Falls) 72‑hour notice for out‑of‑town [People’s Transit fares], [Out‑of‑town rates], Phone: 1-605-353-0100
BATA (Brookings County) 3in‑town;SiouxFallsshuttle3 in‑town; Sioux Falls shuttle 30 round‑trip 1 business day ahead [BATA fares/services], Phone: 1-605-692-2222
East Dakota Transit (Madison/Lake Co.) 2in‑town;2 in‑town; 40/20‑ride ticket 1 day prior [East Dakota Transit], Phone: 1-605-256-5810
Southeast Public Transit (Yankton/Vermillion) 2.50one‑way;Vermillionsame‑day2.50 one‑way; Vermillion same‑day 7.50 Call local office [SEPT fares], [Contact Vermillion/Yankton], Phone: 1-605-624-7433

Medicaid community transportation and secure transport (what it is)

Mode When to use Where to confirm
Community transportation (Medicaid‑enrolled local carrier) In‑city trips to covered care when the bus/paratransit isn’t possible [Medicaid Community Transportation], NEMT: 1-866-403-1433
Secure medical transportation (wheelchair/stretcher) When the patient cannot transfer or walk without continuous aid [Secure Medical Transportation], [Medicaid phone list]

City transit essentials — you’ll be asked these when you call

City Hours snapshot Passes Where to confirm
Sioux Falls (SAM) Weekday bus and city‑wide On Demand; check alerts before riding 10‑ride, 1‑day, 7‑day, 30‑day [SAM how to ride], [SAM fares], [SAM home]
Rapid City (RapidRide/DAR) M–F early morning–evening; Saturday limited Coupons and passes available on bus [RapidRide hours/fares], [Dial‑A‑Ride]

WIOA, SNAP E&T, TANF — transport supports you can request

Program Transportation support examples Key caps/rules
WIOA Gas cards, bus passes, short‑term auto insurance, minor repairs 250transport;250 transport; 500 “all other”; advance payment allowed; must be in Employment Plan
SNAP E&T Transportation ($350), minor auto repair with 3 estimates County coverage varies; must be in component; good cause if needs exceed caps
TANF Work Transport; car insurance; repairs; clothing/tools for work Case‑by‑case; must be tied to work plan

Tribal and partner transit

Area Who to call Notes
Standing Rock 1-701-854-8090 1in‑town;1 in‑town; 0.10/mile out‑of‑town; covers parts of Corson/Walworth
SWO (Lake Traverse) 1-605-882-5287 (Community Transit) SWO rides via Community Transit; veterans rides via SWO VSO
Pine Ridge (OST) 1-605-867-5801 (CHR) CHR schedules medical transports for tribal members

Troubleshooting: If Your Application Gets Denied

  • Medicaid NEMT: Ask for the exact rule cited (distance, provider, documentation) and resubmit with the NEMT FAQ form names they require. If you still disagree, request a DSS fair hearing and call the Constituent Liaison. Keep the Transportation FAQ and DSS hearing notice page open.
  • WIOA/SNAP E&T: Request a case review citing the policy section (WIOA 5.34 or SNAP E&T 5.71), fix documentation gaps (e.g., MapQuest printout for gas), and if funds are maxed, ask for an exception or an alternative (bus instead of repair).
  • TANF Work: If a support is denied, ask your Employment Specialist to update your work plan with the transport barrier, provide a current schedule, and resubmit. If you’re on a reservation, ask your local DSS office which agency handles the work component. Use the TANF and “Find Your Local Office” pages.

Real‑World Examples (so you can model the steps)

  • Aberdeen mom to pediatric dentist in Sioux Falls: Book Aberdeen Ride Line to the Jefferson Lines connector day, or use NEMT mileage if you drive; submit the NEMT Appointment Verification Form with miles and receipts. Keep Aberdeen Ride Line’s fare update, NEMT FAQ, and the DSS Transportation page open.
  • Rapid City CNA starting 6:00 a.m. shifts: Buy a monthly RapidRide pass if your fixed‑route covers your shift; ask DLR for WIOA gas support during training weeks; if hours end after service, pair with a coworker ride home. Use RapidRide fares, WIOA 5.34, and 211 to locate an early‑morning backup option.
  • Huron mom with weekly oncology in Sioux Falls: Ride People’s Transit out‑of‑town service or have RCPT coordinate; if you drive, use NEMT mileage; if overnight becomes necessary, ask about meals/lodging per‑diem. Save People’s Transit out‑of‑town rates, RCPT medical page, and DSS fee schedule.

Quick “How to Stop Utility Shutoff in South Dakota Today” Note

Transportation and utilities collide when you’re choosing which bill to pay. While this guide is about rides, remember you can call 211 for LIHEAP information and crisis screening, check your county human services (like Minnehaha’s online forms), and ask your transit agency about hardship programs before you give up your bus pass. Keep the Helpline main page, DSS local offices, and Minnehaha County assistance page open.

FAQs (South Dakota‑specific)

  1. Does South Dakota Medicaid pay for rides to the pharmacy?
    Yes—when the prescription or medical equipment is Medicaid‑covered and your ride is through an enrolled community transportation provider or qualifies under NEMT rules. Check the Medicaid Recipient Transportation page and ask the provider if they are Medicaid‑enrolled.
  2. What’s the current NEMT mileage rate and when do meals/lodging apply?
    It’s $0.66 per mile; meals/lodging apply only for overnight specialty trips when the provider is 150+ miles from your city. Print the Transportation Services Fee Schedule and ask the NEMT line to verify before you go.
  3. Can I get gas money while I job‑hunt?
    Yes, if you’re enrolled in WIOA or SNAP E&T and it’s approved in your Employment Plan. WIOA transport cap is typically 250; SNAP E&T transport is 350 per program year. Your DLR specialist must approve it in advance.
  4. Will TANF help with my car repair or insurance?
    Often yes, if it’s tied to your TANF work plan and you’re an eligible TANF participant. Ask your Employment Specialist about repair or short‑term insurance support. See the TANF and Work Programs pages.
  5. I can’t use the bus due to a disability. What should I do?
    Apply for SAM Paratransit (Sioux Falls) or Dial‑A‑Ride (Rapid City), or contact your rural system for demand‑response. Ask for large‑print or audio guides. Check SAM Paratransit and Dial‑A‑Ride pages.
  6. Are there rides for tribal members to IHS or VA?
    Yes—CHR programs on Pine Ridge schedule medical rides, Standing Rock Public Transit serves nearby SD counties, and SWO coordinates with Community Transit. Call to book and confirm eligibility.
  7. How do I find every transit provider near me in one place?
    Use SDDOT’s public transit pages to locate by region, then call the dispatch listed. RCPT often coordinates statewide for medical trips.
  8. Can WIOA or SNAP E&T pay for my phone or Wi‑Fi?
    No. WIOA excludes phone/Internet in Support Services; SNAP E&T can sometimes cover limited tech needs tied to its Laptop Lending Program but not monthly service. See policy PDFs for exact exclusions.
  9. How do I complain if my Medicaid ride never came?
    Start with the provider’s dispatcher; then call the DSS Recipient Hotline or Constituent Liaison. Keep the Medicaid phone list and Transportation page handy when you call.
  10. Is there public input on better bus service near me?
    Yes. Watch your city’s transit board and MPO meetings. Sioux Falls posts Active Transportation Board updates and the Long‑Range Transportation Plan open houses.

What to Do If This Doesn’t Work (Plan B Every Time)

  • If transit says “no availability”: Ask for a “hand‑off” to another provider, check the SDDOT provider list, and call 211 to screen for Lyft or charity options. Keep SDDOT transit and Helpline Center pages open.
  • If Medicaid NEMT denies: Request written reason, correct the gap (distance/provider/referral/receipt), and re‑file. If still denied, request a fair hearing and contact the DSS Constituent Liaison. Keep the NEMT FAQ and hearing page ready.
  • If DLR caps out: Ask to blend supports (bus instead of gas; short‑term carpool), and see if TANF or your tribe has a separate line item. Re‑budget using your city’s monthly pass. Keep WIOA/SNAP E&T policies and your city fares page open.

About Timelines and Funding

Policies here were verified for September 2025. Some fares and caps can change during city budget cycles or state policy updates. For the newest specifics, keep these sources pinned: SAM fares, RapidRide/Dial‑A‑Ride pages, DSS Transportation/NEMT, and DLR WIOA/SNAP E&T policies. If you see a conflict, call to confirm the current rate before applying or traveling.

Español — Resumen rápido (traducción generada con herramientas de IA)

  • Medicaid (NEMT): Medicaid paga millas ($0.66 por milla) y, a veces, comidas/hospedaje si el especialista está a 150+ millas y hay pernocta. Llame al 1-866-403-1433 y revise las páginas de Transporte de Medicaid y las Preguntas Frecuentes de NEMT antes de viajar.
  • Transporte público: Sioux Falls (SAM) y Rapid City (RapidRide/Dial‑A‑Ride) son opciones de bajo costo; sistemas rurales como RCPT, Prairie Hills, Community Transit, People’s Transit y BATA funcionan en la mayoría de condados. Verifique tarifas y horarios en las páginas oficiales.
  • Trabajo y capacitación (DLR): WIOA y SNAP E&T pueden pagar gasolina, pases de autobús y reparaciones pequeñas con límites anuales; pida aprobación por escrito antes de gastar. Use las políticas WIOA 5.34 y SNAP E&T 5.71 y servicios virtuales de DLR.
  • Ayuda rápida: Marque 211 para ver si hay viajes (Lyft), vales de gasolina o pases locales en su condado; use la base de datos de recursos si no puede llamar.
  • Paratransit/Discapacidad: SAM Paratransit y Dial‑A‑Ride dan servicio puerta a puerta con elegibilidad ADA; pida formatos accesibles y llame 711 (TTY) si lo necesita.

About This Guide

Compiled by the ASingleMother.org Editorial Team.

This guide uses official sources including:

  • [South Dakota Department of Social Services — Medicaid Transportation & NEMT], [Medicaid Phone List], [DSS Hearings].
  • [South Dakota Department of Labor and Regulation — WIOA Support Services (5.34)], [SNAP E&T (5.71)], [Virtual Services].
  • [South Dakota Department of Transportation — Public Transit & Provider Network], [STIP information].
  • [City Transit Agencies — Sioux Area Metro], [RapidRide/Dial‑A‑Ride], and rural systems: [River Cities Public Transit], [Prairie Hills Transit], [Community Transit of Watertown/Sisseton], [People’s Transit], [BATA], [East Dakota Transit], [Southeast Public Transit].
  • [Helpline Center (211) — Resource Database and Health/Social Needs Transportation].

Last verified September 2025, next review January 2026.

Please note that despite our careful verification process, errors may still occur — email info@asinglemother.org with corrections and we respond within 72 hours.

Disclaimer

This guide is for general information. Programs change and local rules vary. Always confirm eligibility, rates, and availability with the official agency or provider before you travel or spend money. If you rely on Medicaid or public funds, read the linked policies and call the numbers provided to verify your case.

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