Assistance for Disabled Single Mothers in Oregon
Assistance for Disabled Single Mothers in Oregon
Last updated: September 2025
This is a practical, no‑nonsense hub focused on Oregon programs that exist because of disability. It skips general benefits any Oregonian can use. Every section starts with your first move, includes eligibility and documents, real timelines, and ends with a backup plan. You’ll find direct links, phones, and TTY notes in every paragraph.
If You Only Do 3 Things — Emergency Actions to Take
- Stop a shutoff today: Ask your doctor or nurse practitioner to send a “medical certificate” to your utility and call the utility as soon as it’s sent. Oregon rules block disconnection when loss of service would endanger health, but you must confirm in writing within the deadline. Use the state rule and your utility’s medical certificate page to get the exact steps. See OAR emergency medical certificate rule and Pacific Power’s medical certificate instructions. (oregon.public.law)
- Lock in health coverage and in‑home help: Apply for full Oregon Health Plan (OHP) coverage now, then call the Aging & Disability Resource Connection (ADRC) to request long‑term services and supports screening. OHP covers rides, equipment, and home care when medically needed; ADRC connects you to APD/ODDS in‑home services. Apply through Healthier Oregon (OHP), then call ADRC statewide. (oregon.gov)
- Start disability income the right way: File an online intent to apply with Social Security to lock your protective filing date, then complete SSI/SSDI with all medical records. Expect many months; faster if your diagnosis is on Compassionate Allowances. Use SSA performance dashboard and federal goal for initial claims time. (ssa.gov)
Quick help box — keep these handy (not the same as above)
- OHP application & help line: Apply at ONE.Oregon.gov or call OHP Customer Service 1-800-699-9075 (TTY 711). Read Healthier Oregon details. (oregon.gov)
- ADRC (find local disability services): Call 1-855-673-2372 (TTY via 711) or visit ADRC of Oregon. See ODHS Aging & Disability Services. (oregon.gov)
- Disability Rights Oregon (legal help): Request help online or call 1-800-452-1694, 1-503-243-2081 (appointment windows). Read DRO intake steps. (droregon.org)
- Paid Leave Oregon (serious health condition): Check eligibility & weekly benefit and apply via Frances Online; max weekly benefit changed July 2025. See benefit update. (paidleave.oregon.gov)
- 211info (referrals statewide): Dial 211 or 1-866-698-6155, text ZIP to 898211 during core hours, or search 211info. Note reduced phone hours as of July 2025. (211info.org)
How to Stop Utility Shutoff in Oregon Today
Most urgent step: Ask your provider to issue a medical certificate and call the utility same‑day. Under Oregon rules, a utility cannot disconnect when a qualified medical professional certifies that loss of power or gas would significantly endanger health. The certificate can be given orally and confirmed in writing within the timeframe; chronic conditions can be certified for up to 12 months. Start with the rule, then complete your utility’s form. Use your utility’s medical team fax/email shown on its page. Use OAR 860‑021‑0410 and your utility’s medical certificate page. (oregon.public.law)
Big providers honor medical certificates and also follow Oregon heat/air‑quality disconnection moratoria. For example, Pacific Power and Idaho Power detail extra protections, reconnection windows after heat events, and fee waivers for medical‑certificate accounts. Read Pacific Power protections and Idaho Power Oregon assistance. (pacificpower.net)
If you’re a PGE customer, check “Avoid Disconnection,” then ask about the medical certificate and any current hold periods for medically fragile customers. For documentation, include the patient’s name, condition, how shutoff endangers health, the needed service (e.g., electricity for oxygen), and duration. See PGE’s disconnection help and quote OAR 860‑021‑0410 when you call. (portlandgeneral.com)
Portland water/sewer customers can stack help with a bill discount or payment plan. Apply online for the Water Bureau’s financial assistance and ask about supported medical‑use situations and leak adjustments. Apply for Portland Water Financial Assistance and review Smart Discount pilot info. (portland.gov)
What to do if this doesn’t work: Call the Oregon Public Utility Commission Consumer Services at 1-800-522-2404 and cite the medical certificate rule. Then call 211 (or 1-866-698-6155) for emergency energy help and local nonprofit funds. As a backstop, ask your doctor for a brief note and email it to the utility while the formal certificate is prepared. Use OAR medical rule and 211info contact page. (oregon.public.law)
Utility medical certificate snapshot (quick reference)
Provider | Where to submit | Extra protections noted | Phone |
---|---|---|---|
Pacific Power | Medical Certificate page (printable form + fax) | Heat/air-quality moratoria, reconnection windows, some fee waivers | 1-888-221-7070 (pacificpower.net) |
PGE | Avoid Disconnection page → ask for medical certificate process | Seasonal disconnection holds were expanded in 2025; confirm current status | 1-503-228-6322 (TTY 711) (portlandgeneral.com) |
Idaho Power (Eastern OR) | Oregon Assistance page | Fee waivers and reconnection during events for medical‑certificate customers | 1-800-488-6151; local varies (idahopower.com) |
State rule (all IOUs) | OAR 860‑021‑0410 | Sets medical certificate content and timelines | — (oregon.public.law) |
Get Health Coverage and In‑Home Help Fast (OHP, ADRC, APD/ODDS)
Start here: Apply for full OHP coverage even if you’re undocumented. Healthier Oregon covers people of any age or immigration status who meet income rules. Once covered, you can access rides (NEMT), durable medical equipment, behavioral health, and, when needed, long‑term services at home. Apply through Healthier Oregon and review OHP travel help (NEMT). (oregon.gov)
Then call ADRC to request an options counseling screen for in‑home care. Tell them you are a disabled parent who needs help with activities of daily living, medication support, or community access. ADRC connects you to Aging & People with Disabilities (APD) or to the Office of Developmental Disabilities Services (ODDS), depending on your disability. Call ADRC statewide and see ODHS Aging & Disability Services. (oregon.gov)
Oregon has multiple home‑ and community‑based options. The APD 1915(c) waiver includes housing support, transition services, and in‑home case management. Oregon also uses the Community First Choice “K Plan” (1915(k)) to fund attendant care and other supports in the home. A Medicaid innovation—Oregon Project Independence Medicaid (OPI‑M)—began rolling out to reduce waiting lists for people who need help to stay at home. Ask ADRC which option fits your level of need and county. Read APD Waivers/K Plan and see OPI‑M overview. (oregon.gov)
For children with very high medical or behavior needs, ODDS launched the Children’s Extraordinary Needs Program in July 2024. It allows some parents/guardians to be paid up to 20 hours/week to provide care; the program has a long waitlist, so join it early. If your child has I/DD or qualifies for medically fragile/medically involved waivers and falls into the highest assessed need groups, ask your services coordinator about this option. Learn about Children’s Extraordinary Needs Program. (oregon.gov)
If you need rides to care, use your CCO’s NEMT broker. In the Portland tri‑county area, Health Share uses Ride to Care; Columbia Pacific uses NW Rides; and Jackson Care Connect uses TransLink. Call the broker at least 2 business days before the visit when possible. See OHA’s NEMT page and *confirm broker numbers via CCOs_. (oregon.gov)
Plan B: If you’re stuck in a coverage gap or waiting for services, call your CCO’s member services and ask for a “care management” or “health‑related services” request for short‑term items (e.g., a commode, mileage reimbursement, or hotel after surgery) while long‑term benefits are pending. You can also ask ADRC for local caregiver respite; Oregon’s caregiver programs and trainings (free) can bridge time. Use ADRC caregiver supports and Oregon Caregiver resources. (oregon.gov)
Stabilize Income When You Can’t Work (SSI/SSDI, Paid Leave Oregon, ABLE)
File for SSI/SSDI now: Submit an online intent to apply to protect your filing date, then send full applications with medical records and a detailed work history. Nationwide, SSA’s target for initial decisions in FY2025 is about 215 days, and OIG reports show longer averages in recent years. If the first decision is a denial, ask for reconsideration within 60 days. Claims for conditions on SSA’s Compassionate Allowances list can move faster. Check SSA performance and federal priority goal (215‑day target). (ssa.gov)
If you work for wages in Oregon, Paid Leave Oregon can pay weekly benefits during a serious health condition, including disabling pregnancy or recovery. For benefit years starting on or after July 6, 2025, the maximum weekly benefit is $1,636.56; the minimum also increased. Use the official calculator to estimate your weekly amount and file through Frances Online. Note: you must give your employer 30 days’ notice for planned leave. See Paid Leave employee page and 2025 max benefit update. (paidleave.oregon.gov)
If you are a public employee or recently were one, Oregon’s PERS/OPSRP disability benefits may apply. PERS notes the disability determination can take up to six months after your application and has rules for paid leave interactions. If this could apply to you, call PERS early and request the packet. Read PERS disability timelines and *how claims are reviewed_. (oregon.gov)
To save without breaking SSI/Medicaid, open an Oregon ABLE account. In 2025, standard contributions are capped at 19,000,withanextraABLE‑to‑Workamountupto19,000, with an extra ABLE‑to‑Work amount up to 15,060 if you earn wages and aren’t contributing to certain retirement plans. Up to $100,000 in an ABLE account is excluded for SSI. See Oregon ABLE contribution limits and ABLE to Work details. (marcom-or-able.prod.ue1.vestwell.com)
Plan B: If SSA denies you and you need help to work, apply to Vocational Rehabilitation (VR). As of June 14, 2025, Oregon VR has a waitlist; submit your referral to get on the list and request benefits counseling to understand how work affects SSI/SSDI. Use ODHS VR contact and *note waitlist status_. (oregon.gov)
Quick income supports table (disability‑specific)
Program | Who it’s for | 2025 key points | How to apply | Typical timeline |
---|---|---|---|---|
SSI/SSDI | Adults unable to work; also disabled children (SSI) | National target for initial decisions ~215 days; Compassionate Allowances faster | Start online at SSA; keep records | 7–8 months typical; faster/slower varies by case (performance.gov) |
Paid Leave Oregon | Workers with serious health condition or childbirth‑related need | Max weekly benefit $1,636.56 for benefit years beginning on/after 7/6/25 | Apply in Frances Online; use benefits calculator | Allow 1–2 weeks to first payment after approval (mycentraloregon.com) |
PERS/OPSRP disability | Eligible public employees | Determination can take up to 6 months; interactions with paid leave | Call The Standard/PERS | Several months after complete file (oregon.gov) |
Oregon ABLE | Disabled Oregonians meeting ABLE criteria | 19,000standard+upto19,000 standard + up to 15,060 ABLE‑to‑Work (2025) | Open online; $25 to start | Immediate once funded (marcom-or-able.prod.ue1.vestwell.com) |
Keep Your Housing With Disability‑Specific Options
Start here: Ask for “reasonable accommodations” in housing if disability affects rent timing, unit features, or housekeeping notices. Contact the Fair Housing Council of Oregon (FHCO) for free help; they can coach you or take a complaint. Contact FHCO fair housing hotline and *review HUD Oregon resources to find your PHA_. (fhco.org)
If you need affordable housing that integrates services, look at HUD Section 811 Project Rental Assistance (PRA) units that OHCS coordinates with ODHS/OHA. These are income‑based apartments for people with serious mental illness or I/DD; they’re limited, but ask your service coordinator about referrals and check OHCS’s property list. Also ask PHAs about Mainstream (non‑elderly disabled) vouchers when lists open. See OHCS HUD‑811 PRA and HUD Oregon overview. (oregon.gov)
Homeowners with disabilities can apply for the Oregon Property Tax Deferral for Disabled and Senior Homeowners. For 2025, the program lists an income limit of $60,000 and charges 6% interest, with late filing allowed through December 1 (fee applies). Confirm your county’s process and deadlines. Read DOR news on deferral and county guidance on 2025 income limit. (apps.oregon.gov)
If you’re in Portland, the Water Bureau offers bill discounts and leak adjustments for income‑qualified households; you can apply through community partners if you need help. If you’re in Salem, the City utility has payment arrangements and assistance programs—call early to set a plan. See Portland Water assistance and Salem utility assistance. (portland.gov)
Plan B: If your PHA’s list is closed, put your name on multiple lists in nearby areas and ask your services coordinator about project‑based options or supportive housing. Use 211info to find emergency rent help, and ask your APD/ODDS worker about one‑time housing transition funds (if on a waiver). Use 211info resource search and *OHCS affordable housing tools_. (211info.org)
Disability‑focused housing quick guide
Option | What it is | Where to ask | Notes |
---|---|---|---|
HUD‑811 PRA | Integrated supportive housing for people with serious mental illness or I/DD | OHCS program info; talk to your ODHS service coordinator | Limited units statewide; referrals required (oregon.gov) |
Mainstream vouchers (NED) | Housing Choice Vouchers for non‑elderly disabled households | Your local PHA (see HUD Oregon page) | Lists open/close; ask about local preferences (hud.gov) |
Reasonable accommodation | Changes to policies or unit features due to disability | FHCO hotline; landlord | Put requests in writing; keep proof (fhco.org) |
Property tax deferral | State pays your property tax; repaid later with interest | DOR deferral page; your county | 2025 income limit $60,000; late filing allowed with fee (apps.oregon.gov) |
Transportation That Works With a Disability
First move: Use OHP non‑emergency medical transportation (NEMT) for covered appointments. Find your local broker (e.g., Ride to Care in the tri‑county area) and schedule rides or mileage reimbursement. Call several days ahead when possible. Use OHA’s NEMT page and Ride to Care. (oregon.gov)
In the Portland metro, get the Honored Citizen reduced fare for disability through TriMet; you’ll need a photo ID Hop card if qualifying by disability or income. If you need door‑to‑door paratransit, ask about TriMet LIFT eligibility. Apply for reduced‑fare Hop (disability) and review Honored Citizen fare chart. (trimet.org)
If you drive or ride as a passenger, Oregon DMV issues Disabled Person Parking Permits at no charge with provider certification. You can submit by mail or fax and expect processing in about 10 days if not done in person. Portlanders can also apply for a city disability parking permit for certain zones. See DMV disabled parking and Portland ADA permit page. (oregon.gov)
Plan B: If you’re outside TriMet’s area, call ADRC for local dial‑a‑ride or county shuttles, and ask your CCO for additional transportation support under “health‑related services” when medically appropriate. Start with ADRC Oregon and your CCO’s NEMT. (oregon.gov)
Transportation quick table
Need | Who to call | Details |
---|---|---|
OHP rides | Your NEMT broker (e.g., Ride to Care 1-855-321-4899; NW Rides; TransLink) | Rides, bus passes, or mileage reimbursement; schedule in advance (oregon.gov) |
Reduced transit fare | TriMet Honored Citizen | Half‑price fares; disability requires photo ID Hop application (trimet.org) |
Paratransit | TriMet LIFT (metro); county dial‑a‑ride (rural) | Eligibility process applies; call ADRC for rural options (oregon.gov) |
Disabled parking | Oregon DMV | No‑fee placard with provider certification; mail/fax/in‑person (oregon.gov) |
Child Care and School Supports When Your Child Has a Disability
Start here: If you use Employment Related Day Care (ERDC), ask your ODHS worker about the Special Needs Rate or the High Needs Rate through Inclusive Partners. Inclusive Partners does an on‑site assessment to set a higher rate to stabilize care for a child with significant needs. Read Inclusive Partners High Needs and ERDC rate policy. (oregon.gov)
For care coordination and parent‑to‑parent help navigating specialists, equipment, and school meetings, call the Oregon Family to Family Health Information Center (parents of CYSHCN answer the phones in English and Spanish). They maintain toolkits and can walk you through appeals. Contact Family to Family and see tip sheets. (ohsu.edu)
If your child needs assistive tech, you can borrow devices before buying. Access Technologies, Inc. runs Oregon’s statewide AT device loan library (most items free for 30 days for a small maintenance fee) and can point to funding sources; OHSU CDRC also provides clinical AT evaluation. See Device Loan Library and AT resources page. (accesstechnologiesinc.org)
Plan B: If your ERDC request stalls, ask your worker for a case conference with Inclusive Partners on the line, and submit any behavior plans from the provider. For school issues (IEP/504), call FACT Oregon for parent trainings and printable tools; for civil rights concerns, call Disability Rights Oregon for education advocacy guidance. Use FACT Oregon events and DRO request help. (factoregon.org)
Assistive Technology, Home Mods, and Communication Access
First move: Borrow before you buy. The statewide AT Device Loan Library ships many items for a 30‑day trial; some heavier items rent at low cost. This prevents buying devices that won’t work in your home. Start with Access Technologies device loan and AT funding pathways. (accesstechnologiesinc.org)
For telecommunication access (TTY, amplified, vision, speech devices), ask about the Telecommunication Devices Access Program (TDAP) highlighted by Access Technologies; many Oregonians with qualifying impairments can get devices at no cost. If English is not your first language or you need ASL, request interpretation when you call state agencies; ADRC and OHP accept relay calls. See AT funding page (TDAP)_ and OHP contacts with interpreter access. (accesstechnologiesinc.org)
If your disability affects work or school tech, and you want to work, VR can fund job‑related AT once you’re off the waitlist. If you’re blind/low‑vision, the Oregon Commission for the Blind offers specialized AT and training. Contact ODHS VR and *Oregon Commission for the Blind VR_. (oregon.gov)
Plan B: If equipment is denied by insurance, ask your provider for a letter of medical necessity referencing the exact policy criteria and appeal timelines; Family to Family has “When Insurance Won’t Pay” guides and problem‑tracking sheets. Use Family to Family toolkits. (ohsu.edu)
AT & accessibility quick table
Resource | What you get | Contact |
---|---|---|
AT Device Loan Library | 30‑day trials to test devices at home | Access Technologies, Inc. (1-800-677-7512) (accesstechnologiesinc.org) |
AT funding navigation | Ideas for grants, loan programs, and insurer appeals | Access Technologies resources (accesstechnologiesinc.org) |
Clinical AT evaluation | Team assessment of mobility/communication needs | OHSU CDRC Assistive Technology (ohsu.edu) |
Interpreter/relay | TTY/ASL/Language access with agencies | OHP and ADRC accept relay, provide interpreters (oregon.gov) |
Legal Help, Worker Rights, and Appeals You Can Use
First move: If you face discrimination at work or in public spaces due to disability, contact BOLI Civil Rights or the ADA Information Line for workplace accommodations. You can file a civil rights complaint with BOLI or ask questions first. See BOLI disability rights and ADA.gov guidance (via BOLI). (oregon.gov)
For housing discrimination, call Fair Housing Council of Oregon. They can coach you on letters, investigate, and help file with HUD if needed. For disability rights across systems (education, institutions, public benefits), contact Disability Rights Oregon. Use FHCO contacts and DRO intake. (fhco.org)
If OHP denies coverage or services, you have appeal rights. CCO members appeal to the CCO, and you can ask OHA for a hearing within state deadlines. Use OHA’s forms and keep copies. See OHP appeals & hearings. (oregon.gov)
Plan B: If you need a lawyer for benefits, housing, or family law and you qualify by income, call Legal Aid Services of Oregon or the Public Benefits Hotline for advice and representation; in the Portland region, St. Andrew Legal Clinic offers sliding‑scale family law help. Use LASO/OLC Public Benefits Hotline and St. Andrew Legal Clinic. (oregonlawhelp.org)
Local Organizations, Charities, and Support Groups
For day‑to‑day disability support, look to Oregon’s cross‑disability nonprofits and parent groups. Oregon Family to Family offers one‑on‑one navigation in English/Spanish for children’s health systems; Access Technologies, Inc. helps with AT devices and funding. Use Family to Family and Access Technologies AT resources. (ohsu.edu)
For civil rights and systemic advocacy, keep Disability Rights Oregon on your list. For housing rights, contact the Fair Housing Council of Oregon, and for general access to resources, use 211info to locate local charities and churches with emergency funds. See DRO help request, FHCO contacts, and 211info contact. (droregon.org)
Resources by Region (examples you can call today)
Region/County | Core disability navigator | Transportation/NEMT | Local utility/water help |
---|---|---|---|
Clackamas County | ADRC 1-503-650-5622 (also statewide 1-855-673-2372) | NEMT via your CCO; ask ADRC for dial‑a‑ride | City ADRC page lists local programs; for water outside Portland, call county or city utilities early for payment plans (clackamas.us) |
Rogue Valley (Jackson/Josephine) | ADRC 1-541-618-7572 (toll‑free 1-855-673-2372) | County dial‑a‑ride; NEMT through your CCO | ADRC can list city programs and cooling centers during heat events (rvcog.org) |
Portland metro | ADRC 1-855-673-2372 | Ride to Care (Health Share) 1-855-321-4899; TriMet Honored Citizen | Portland Water assistance: apply online or with a partner site (ridetocare.com) |
Tip: When in doubt, call ADRC and say, “I’m a disabled single parent; I need in‑home support and help with transportation/housing.” Then ask for a warm handoff. Use ADRC homepage. (oregon.gov)
Diverse Communities (inclusion matters)
LGBTQ+ single mothers: You have the same benefit rights. For crisis support, 988 has a specific “Press 3” LGBTQ+ option; Spanish language and ASL options are available. For Oregon‑specific civil rights and healthcare navigation, check Oregon DOJ’s gender‑affirming care toolkit and ask your CCO member services about covered gender‑affirming care under OHP. See OHA 988 crisis info and Oregon DOJ’s toolkit. (oregon.gov)
Veteran single mothers: Connect with an accredited Veteran Service Officer (VSO) through ODVA to file for VA disability, caregiver supports, and health care. Find county and tribal VSOs and ask about Aid & Attendance if you need help with daily living. Use ODVA VSO locator and *ODVA healthcare benefits page_. (oregon.gov)
Immigrant/refugee single moms: Healthier Oregon covers eligible adults regardless of immigration status; use a community partner if you need language help. ADRC and OHP accept relay and interpreters—ask for your preferred language. Start at Healthier Oregon page and *ADRC overview with contacts_. (oregon.gov)
Tribal‑specific resources: Tribal members may access tribal VSOs and, in some areas, Tribal VR programs; ask your Tribal government for 121 VR contacts. For housing, check if your Tribe has supportive housing or vouchers. Use ODVA’s Tribal Veteran Services Office directory and your Tribe’s social services. See ODVA Tribal VSO info and ODVA services by county/tribe. (oregon.gov)
Rural single moms: Expect longer travel and limited transit. Use your CCO’s NEMT broker early, and call ADRC for county dial‑a‑ride. Many county ADRCs also run caregiver respite sign‑ups by phone. Use OHA NEMT and regional ADRC pages. (oregon.gov)
Single fathers: All programs listed are gender‑neutral unless noted. If you’re a single dad with a disability, follow the same steps for medical certificates, OHP, and ADRC screenings. Use ADRC statewide and OHP application. (oregon.gov)
Language access & accessibility notes: Ask for free interpreters and large‑print materials when you call state agencies. 988 offers Spanish and ASL options; OHP, ADRC, and Paid Leave Oregon accept relay (711). See OHA 988 options and Paid Leave employee pages. (oregon.gov)
How to Stop Utility Shutoff in Oregon Today — Details and Scripts
Key actions: Call the utility, say “I am submitting a medical certificate,” and give the clinic’s fax/email. Ask for a hold while the written certificate is sent. Then sign a payment agreement (you can renegotiate if there’s hardship) so protection continues. Use the OAR reference on every call and keep the certificate on file. Review OAR 860‑021‑0410 and utility program page. (oregon.public.law)
If you’re a customer of an investor‑owned utility, Oregon has additional weather‑related shutoff protections in 2025 (e.g., during Extreme Heat alerts). If the lights go out within a week of a heat event, ask for reconnection under temporary protections if you have a medical certificate. See Oregon customer protections summary. (gorgenewscenter.com)
What to do if this doesn’t work: Escalate to the Public Utility Commission Consumer Services (1-800-522-2404) and file a complaint. If you have a life‑sustaining device, ask your clinic to call the utility too. Use PUC protection summary and your utility’s medical page. (gorgenewscenter.com)
Reality Check — What to Expect
Delays you can plan around: Initial disability decisions often take many months. The SSA’s FY2025 target is 215 days for an initial claim, and OIG reported national averages above 200 days in recent years. Build a folder system and send records early to avoid extra months. See SSA performance page and OIG summary. (performance.gov)
Paid Leave timing: Expect 7–10 days for the first payment after approval and a new maximum weekly benefit for benefit years beginning on/after July 6, 2025. File complete documentation to avoid rework. Check Paid Leave FAQs and 2025 benefit max update. (paidleave.oregon.gov)
VR waitlist: Oregon VR instituted a services waitlist in June 2025. Submit your referral anyway; your place in line matters for AT and job supports. Verify VR waitlist notice. (oregon.gov)
Common Mistakes to Avoid
- Missing the medical certificate follow‑up: An oral certificate must be confirmed in writing by your provider within the deadline; otherwise, shutoff can proceed. Print OAR medical rule and *your utility’s certificate form_. (oregon.public.law)
- Waiting to apply for OHP: You can apply for full OHP regardless of immigration status if income‑eligible; don’t wait for a disability decision. Read Healthier Oregon and OHP contacts. (oregon.gov)
- Not documenting disability impacts for housing: Ask in writing for reasonable accommodation with a simple letter. If ignored, call FHCO. Use FHCO contact page and HUD Oregon resources. (fhco.org)
- Skipping parent supports: Family to Family can save you hours on school/medical coordination for your child. Call Family to Family and see tip sheets. (ohsu.edu)
Quick Reference Cheat Sheet
Situation | Who to call today | Link to start |
---|---|---|
Power/gas shutoff threat | Your utility + cite OAR 860‑021‑0410 | State rule + utility medical page (oregon.public.law) |
Health coverage & home care | OHP 1-800-699-9075 + ADRC 1-855-673-2372 | Healthier Oregon + ADRC (oregon.gov) |
Disability income | SSA online application | SSA performance (timelines) (ssa.gov) |
Paid time off for serious illness | Paid Leave Oregon | Employee page + calculator (paidleave.oregon.gov) |
Housing rights | FHCO | Contact page (fhco.org) |
Parent navigation (CYSHCN) | Family to Family | Contact page (ohsu.edu) |
Application Checklist (printable/screenshot‑friendly)
- Photo ID and Social Security card: Driver’s license/state ID; birth certificate if available. See DMV ID options and SSA ID guidance.
- Proof of Oregon residence: Lease/utility bill or a benefits letter. Use OHP application list and ADRC help.
- Income and resources: Recent paystubs, bank statements, child support orders. Use Paid Leave employee page and SSA SSI financial rules.
- Medical records: Problem list, medication list, imaging, hospital discharge summaries. Track with Family to Family problem trackers. (ohsu.edu)
- Provider contacts: Names/phones of clinics and therapists for SSA and utilities. Keep a list for SSA claims and utility medical certificates.
- School/IEP/504 documents (if child): Evaluations, IEP/504, behavior plan. See FACT Oregon supports. (factoregon.org)
If Your Application Gets Denied (Troubleshooting)
- OHP services: File an appeal with your CCO first (follow the notice), then request an OHA hearing within the deadline using the state forms. Keep copies and fax confirmations. See OHP appeals & hearings. (oregon.gov)
- SSI/SSDI: File for reconsideration within 60 days; add new records and any functional assessments (PT/OT/neuropsych). If denied again, request an ALJ hearing. Consider calling the Public Benefits Hotline for advice. Use Public Benefits Hotline and SSA performance page. (oregonlawhelp.org)
- Paid Leave Oregon: Upload missing medical certification or employer info promptly. If needed, appeal through Frances Online per instructions. See Paid Leave resources & FAQs. (paidleave.oregon.gov)
- VR services: If you disagree with an eligibility or service decision, ask for the Client Assistance Program (CAP) or the local VR complaint process; note that a waitlist is in effect. Read VR client services and waitlist notice. (oregon.gov)
Tables You Can Use
1) Disability programs at a glance (Oregon‑specific)
Program | Who qualifies | What you get | How to apply | Documents |
---|---|---|---|---|
OHP (Healthier Oregon) | Income‑eligible regardless of immigration status | Full medical, dental, mental health; rides; equipment | ONE.Oregon.gov or local help; 1-800-699-9075 (TTY 711) | ID/address; income; household info (oregon.gov) |
APD Waiver & K Plan | Adults with care needs (ADLs) | In‑home supports; case management; housing supports | ADRC screen; local APD office | Medical need; assessment by APD (oregon.gov) |
ODDS Children’s Extraordinary Needs | Children with very high needs (CIIS/I/DD) | Parent pay up to 20 hrs/week; long waitlist | Ask services coordinator; join waitlist | ONA assessment, waiver eligibility (oregon.gov) |
OPI‑M | Adults needing help at home, not on LTSS | In‑home support using Medicaid funding | ADRC/APD; limited rollout | APD assessment; income/need (oregon.gov) |
2) Utility medical protections (Oregon)
Rule or provider | Protection | Duration/details |
---|---|---|
OAR 860‑021‑0410 | Blocks disconnection when a medical certificate is on file; sets what the doctor’s note must include | Renewal up to 6–12 months depending on condition; payment plan still required (oregon.public.law) |
Pacific Power | Medical certificate program + heat/air quality moratoria and reconnection windows | See medical certificate form and current seasonal protections (pacificpower.net) |
Idaho Power (OR) | Fee waivers and reconnection options for medical customers | Ask about Oregon Bill Discount tiers + medical certificate status (idahopower.com) |
3) Transportation aid
Need | Program | Contact |
---|---|---|
NEMT rides | OHP covers trips to care (pre‑approved) | Find broker on OHA NEMT page; Tri‑County: Ride to Care 1-855-321-4899 (oregon.gov) |
Reduced fares | TriMet Honored Citizen, LIFT paratransit | Apply for reduced‑fare Hop card (disability); see fares page (trimet.org) |
Accessible parking | DMV disabled placard (free) | Apply by mail/fax/in person; 10‑day processing by mail/fax typical (oregon.gov) |
4) Disability housing options
Option | Who | Where to start |
---|---|---|
HUD‑811 PRA | Adults with serious mental illness or I/DD | OHCS 811 PRA program; ask your ODHS service coordinator (oregon.gov) |
Mainstream (NED) vouchers | Non‑elderly persons with disabilities | Your local PHA (HUD Oregon page links) (hud.gov) |
Fair housing enforcement | Anyone facing disability discrimination | FHCO hotline; HUD complaint referral (fhco.org) |
5) Assistive technology and parent navigation
Resource | What they do | How to reach |
---|---|---|
Access Technologies (AT Program) | Device loans; funding info; trainings | 1-800-677-7512; device loan page (accesstechnologiesinc.org) |
OHSU Family‑to‑Family | Parent peer support, English/Spanish | 1-855-323-6744 (ENG); 1-833-990-9930 (ESP) (ohsu.edu) |
OHSU CDRC Assistive Tech | Clinical assessment & recommendations | Call 1-503-346-0640 (ohsu.edu) |
6) Mental health crisis & peer lines
Situation | Number/Link | Notes |
---|---|---|
988 Suicide & Crisis Lifeline | Call/text 988 (Press 2 Español; Press 1 Veterans; ASL online) | Free, 24/7; Oregon partners answer in‑state calls (oregon.gov) |
YouthLine (teen‑to‑teen) | 1-877‑968‑8491; text teen2teen to 839863 | Afternoons/evenings staffed by teens (oregon.gov) |
Senior Loneliness Line | 1-503-200-1633 | Free statewide line for older adults (oregon.gov) |
Portland Water Bill Help
First move: Apply online for the discount and leak adjustment program, or get help applying at a community service center. Ask about medical‑related high‑use accommodations if relevant. Use Portland Water financial assistance and Smart Discount pilot info. (portland.gov)
Plan B: Request a payment arrangement and monthly billing to smooth spikes; then call 211 to find nonprofit help with repairs if the City’s fund is waitlisted. Use Water assistance page and 211info searchable database. (portland.gov)
Quick Safety and Crisis Support
If you’re in emotional distress or worried about someone, call 988. For Spanish, press 2; Veterans press 1; ASL video is available online. Oregon partners Lines for Life and Northwest Human Services answer 988 in‑state. See OHA 988 pages. (oregon.gov)
FAQs (Oregon, disability‑specific)
- How fast can I stop a shutoff with a medical certificate?
Utilities halt disconnection when they receive a valid certificate; oral notice can start the hold, but the written note must follow within the rule’s timeframe. Have your clinician include condition, risk if shut off, needed service, and duration. Use OAR 860‑021‑0410 and your utility’s form. (oregon.public.law) - Does OHP really cover me if I’m undocumented?
Yes—under Healthier Oregon, immigration status isn’t a bar if you meet income rules. Apply at ONE.Oregon.gov or with a community partner. See Healthier Oregon. (oregon.gov) - What’s the 2025 maximum weekly amount for Paid Leave Oregon?
For benefit years starting on/after July 6, 2025, the maximum is $1,636.56/week; use the calculator to estimate your benefit. Check 2025 benefit update and Paid Leave calculator. (mycentraloregon.com) - Can I be paid to care for my medically fragile child?
Possibly. ODDS’s Children’s Extraordinary Needs Program pays some parents/guardians up to 20 hours/week for children with very high needs, but there’s a waitlist. Ask your services coordinator to add you. Read program details. (oregon.gov) - Who can help me appeal an OHP denial?
First appeal to your CCO per the notice, then request an OHA hearing by the deadline using the official form. Use OHP Appeals & Hearings. (oregon.gov) - How do I get a reduced transit fare in Portland if I have a disability?
Apply for a TriMet Honored Citizen photo ID Hop card based on disability; once issued, you pay half fare and can cap at a lower monthly pass. See reduced‑fare Hop application and fare chart. (trimet.org) - I own a home but am behind on property taxes—any disability help?
Yes. The Property Tax Deferral for Disabled and Senior Homeowners may pay your taxes (repaid later with interest). 2025 income limit: $60,000. Late filing allowed through Dec. 1 for a fee. See DOR info. (apps.oregon.gov) - What if I can’t reach 211 at night/weekends anymore?
As of July 2025, 211info reduced core phone hours to Mon–Fri, 8 a.m.–6 p.m., but you can text your ZIP to 898211 or email; they’ll reply during open hours. Read 211info hours update. (211info.org) - How do I get a disabled parking placard fast?
Submit the DMV application in person to leave with a placard the same day, or fax/mail for processing (about 10 days when fully staffed). It’s free with provider certification. See DMV disabled parking. (oregon.gov) - My VR services were denied or delayed—what now?
Ask for the Client Assistance Program and VR’s complaint options. A statewide waitlist began June 14, 2025, so apply early to secure your place. See VR client services and waitlist notice. (oregon.gov)
Spanish summary / Resumen en español
Esta sección es un resumen breve de los pasos más importantes. La traducción se produjo con herramientas de IA; revise los enlaces oficiales para la versión más exacta.
- Salud (OHP): Inscríbase en el Oregon Health Plan (cubre visitas, medicamentos y transporte). Llame al 1-800-699-9075 (TTY 711) o visite Healthier Oregon. Para apoyos en el hogar, llame al ADRC 1-855-673-2372. (oregon.gov)
- Ingresos por discapacidad: Presente la solicitud de SSI/SSDI lo antes posible para fijar la fecha protegida; el tiempo inicial puede ser de varios meses. Para licencias pagadas por enfermedad grave, use Paid Leave Oregon. (performance.gov)
- Servicios para niños con discapacidades: Si recibe ERDC, pida la tarifa de “necesidades altas” con Inclusive Partners. Para apoyo entre padres, llame a Oregon Family to Family (inglés/español). (oregon.gov)
- Cortes de servicios: Un certificado médico puede detener la desconexión de luz o gas. Pida a su médico que envíe el certificado y llame a la empresa de servicios. Revise la regla OAR 860‑021‑0410. (oregon.public.law)
- Ayuda legal y derechos: Para discriminación por discapacidad, llame a BOLI o a Disability Rights Oregon. Para vivienda, contacte a Fair Housing Council of Oregon. (oregon.gov)
About This Guide
Compiled by the ASingleMother.org Editorial Team.
This guide uses official sources including:
- Oregon Health Authority — Healthier Oregon (OHP) and 988 resources. (oregon.gov)
- Oregon Department of Human Services — Aging & People with Disabilities, ODDS, ADRC, Vocational Rehabilitation. (oregon.gov)
- Paid Leave Oregon — employee pages and calculator; 2025 benefit updates. (paidleave.oregon.gov)
- Oregon Public Utility Commission rule on medical certificates; major utility medical programs. (oregon.public.law)
- Oregon Housing & Community Services — HUD‑811 PRA; HUD Oregon. (oregon.gov)
- Disability Rights Oregon; Fair Housing Council of Oregon; Legal Aid Services of Oregon. (droregon.org)
- Access Technologies, Inc. — Oregon Statewide AT Program. (accesstechnologiesinc.org)
Last verified September 2025, next review April January 2026.
Please note that despite our careful verification process, errors may still occur — email info@asinglemother.org with corrections and we respond within 72 hours.
Disclaimer
This guide is informational and not legal, tax, or medical advice. Program amounts and rules change during the year and can vary by county and funding. Always confirm with the agency or organization before applying or spending money. When you call, note the date, time, person, and what they said. For emergencies, call 988 or 911.
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