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Domestic Violence Resources and Safety for Single Mothers in Arkansas

Last updated: November 4, 2026

Urgent help now

If you or your children are in immediate danger, call 911. If it is not safe to call, try to get help from a trusted person nearby, such as a store worker, school, clinic, neighbor, or other safe adult.

If you can safely use a phone or device, call The Hotline at 800-799-7233, text START to 88788, or use online chat. The Hotline says advocates are available by phone, text, and chat. You can also use the ACADV shelter map to find Arkansas domestic violence programs. Shelter addresses may be private and may be shared only after screening.

Arkansas 211 says its live phone referral service currently covers Benton, Madison, and Washington counties, not the whole state. In those counties, call 211 or 866-489-6983 for referrals such as food, shelter, and rent help. Elsewhere, use the Arkansas 211 online resource search or an Arkansas domestic violence program. If your phone, car, email, social media, banking, or location is being watched, use a safer device when you can. The NNEDV tech safety plan can help you plan safer device use with an advocate.

Bottom line

Arkansas domestic violence help usually starts with three paths: a trained advocate for safety and shelter, the circuit clerk or legal aid for protection orders, and DHS or a local referral service for food, health care, child care, and cash help. You do not have to solve everything in one day. For most of Arkansas, start with a local shelter or DHS rather than assuming 211 can take your call.

This guide is for general information only. It is not legal advice, safety-plan advice, medical advice, or benefits-office advice. Domestic violence can become more dangerous when someone tries to leave, file papers, change passwords, apply for support, or change contact rules. When possible, talk with a trained advocate before taking steps that could alert the person hurting you.

For broader Arkansas support, keep this page with the ASMOM Arkansas help guide, Arkansas emergency help, and national domestic violence help.

What has changed

Arkansas 211 coverage is smaller in 2026. It now handles live phone referrals in Benton, Madison, and Washington counties. If you live elsewhere in Arkansas, use its online resource search or contact a local shelter program. See the 2026 operator update.

This review also adds two important rules that the older article did not explain: Arkansas law offers some safeguards to private renters with documented domestic abuse, and benefits and crime-victim compensation have different deadlines for asking for review or applying. Check each deadline below before taking action.

Where to start

The safest first step depends on what is happening right now. Pick the card that matches your situation. An advocate can help you slow down, talk through risk, and decide what order to do things in.

You need safety today

Call 911 if danger is immediate. If you can safely call, contact The Hotline, ACADV, or a local domestic violence program. Ask about shelter, children, pets, disability access, transportation, and nearby counties.

You need court protection

Call your county circuit clerk or legal aid. Ask about an order of protection, the forms used in your county, and whether an advocate can help you file.

You need benefits

Use Access Arkansas or DHS for SNAP, Medicaid, ARKids First, and TEA. Ask about safe contact, child support good cause, and help if domestic violence stops you from meeting a TEA work rule.

You need legal help

Start with ASMOM Arkansas legal help and AR Law Help. Legal aid can explain protection orders, custody, housing, benefits, and child support issues.

Quick reference table

Use this table when you need a simple next step. If it is not safe to make a call from your own device, ask an advocate, school, clinic, library, or trusted person about safer ways to reach help.

Need Best first contact What to ask
Immediate danger 911 Tell them if children, weapons, injuries, stalking, threats, or a protection order are involved.
Shelter or advocacy Local DV program or The Hotline Ask about bed space, transportation, children, pets, disability access, and nearby programs.
Protection order County circuit clerk Ask for order of protection forms and whether a victim advocate is available.
Food, health, cash help Access Arkansas or DHS Ask about SNAP, Medicaid, ARKids First, TEA, document upload, and safe contact options.
Rent or utility crisis Local DV advocate; 211 phone in Benton, Madison or Washington County Elsewhere, try the Arkansas 211 online search or a local agency. Ask what is open today and what proof is needed.

Shelter, advocacy, and crisis support in Arkansas

The Arkansas Coalition Against Domestic Violence connects survivors with local programs through its shelter map. ACADV says shelter addresses are available only upon request. That is normal. Programs may ask questions before sharing a location because families already in shelter need privacy.

The ACADV shelter directory lists programs across the state. For example, it lists Women and Children First in Little Rock at 800-332-4443 and Peace at Home in Fayetteville at 877-442-9811. Phone first rather than going to a confidential shelter address. A directory entry does not mean there is an open bed.

When you call, you can share only what is safe to share. You can ask whether the program can help with safety planning, emergency shelter, court advocacy, transportation, counseling, food, school needs, and referrals. If one shelter is full, ask the advocate whether another county, nearby state, hotel option, or partner program can be checked.

For younger mothers and teens, Love is Respect offers dating abuse support by phone, chat, or text. Native survivors and relatives can contact StrongHearts for confidential and culturally specific domestic and sexual violence support.

Safety caution

Do not assume your phone or accounts are private. Shared phone plans, location apps, car apps, smart home devices, cloud accounts, email, and social media can sometimes be used to monitor a survivor. Sudden changes can also alert an abusive person. If you are worried, ask an advocate to help you think through safer steps.

Orders of protection in Arkansas

An order of protection is a civil court order. It is not the same as a criminal no-contact order, divorce order, custody order, or child support order. These papers can overlap, so ask legal aid or an advocate before assuming one order changes another.

The Arkansas court page says there is no charge to file a petition for an order of protection. It also says circuit clerk offices are required to have the needed forms, and many domestic violence shelters or county offices have victim advocates who can help with the petition and affidavit.

Where to file: Arkansas Law Help says you can ask the circuit clerk in the county where you live, where the other person lives, where the abuse happened, or where your shelter is. You do not need a lawyer to file. There is no filing fee; ask the clerk about any later costs if a case is dismissed or court findings affect fees. Do not assume a court order by itself makes you safe—keep a safety plan with an advocate.

A judge may issue a temporary order if there is enough evidence of immediate danger. Under Arkansas law, the court must set a full hearing within 30 days after filing or the next court date, whichever is later. Service problems may lead to another date. If a temporary order is denied, you can still seek a full hearing. A final order, if granted after a hearing, generally lasts 90 days to 10 years. See Arkansas Law Help’s order guide and the Attorney General’s Laura’s Card resources. The other person may receive your petition and affidavit through court service, so ask about protecting your address before filing.

Court step What it means Reality check
Petition You write what happened and what protection you are asking for. Be factual. Ask an advocate or legal aid about safety concerns before filing if you can.
Temporary order A judge may give short-term protection before the hearing. It is not automatic. Ask how service will happen and how you will be notified.
Service The other person must be legally served before the hearing. Service problems can delay a case. Ask the clerk what happens next.
Hearing Both sides may appear, and the judge decides whether to issue a final order. Ask about separate waiting areas, remote options, or an advocate if available.

Food, cash aid, health care, and child care after abuse

Leaving abuse can mean losing access to money, a car, documents, child care, food, or health coverage. Arkansas public benefits may help, but approval is not guaranteed. Rules depend on your household, income, documents, immigration or citizenship facts, program funding, and case details.

The Arkansas DHS apply-for-services page explains where to start. Use Access Arkansas to apply for SNAP, TEA, Medicaid, ARKids First, and other health coverage. For in-person help, use the DHS county office map or call 855-372-1084. Ask DHS to use a safe number and address, and say if the other parent may be reading your mail or messages.

SNAP food help

The Arkansas DHS SNAP page explains food assistance for eligible households. If you have very little food or money, ask DHS whether faster processing rules may apply. For more next steps, use ASMOM’s Arkansas SNAP guide.

TEA cash help

Arkansas TANF cash assistance is called Transitional Employment Assistance, or TEA. The state TEA page says it can include monthly cash assistance and work-related supports such as transportation and child care. Ask DHS about safety before giving information that could reveal your location. ASMOM’s Arkansas TEA guide can help you prepare questions.

TEA and safety: Arkansas TEA rules allow a person to ask for a work-activity deferral when domestic violence makes participation unsafe. Ask your caseworker what proof is needed and whether the rule applies to you. See the TEA policy and domestic violence resources.

WIC, health care, and child care

Pregnant, postpartum, and breastfeeding mothers and young children may be able to use Arkansas WIC. Children may qualify for ARKids First. The Arkansas Office of Early Childhood says its School Readiness Assistance program helps some low-income families pay for child care. ASMOM also has guides for Arkansas WIC, Arkansas health coverage, and Arkansas child care.

Crime victim compensation

The Arkansas Crime Victims Reparations Board may cover certain costs after a violent crime that caused injury or death, such as eligible medical or counseling expenses. It does not pay for stolen property or pain and suffering, and approval is not guaranteed. Its forms page provides application options. The state’s eligibility rule generally calls for a report to authorities within 72 hours and an application within one year. The board can allow late reporting or filing for good cause. Ask an advocate about these exceptions if reporting sooner was unsafe or impossible. Do not put yourself in danger just to meet a deadline.

Housing rights, rent help, and safer moves

If you live in public housing, have a Housing Choice Voucher, or live in certain federally assisted housing, the Violence Against Women Act may protect you from being denied housing or evicted only because you are a victim of domestic violence, dating violence, sexual assault, or stalking. HUD’s HUD VAWA page explains housing protections and forms.

You may also be able to request an emergency transfer from a covered housing provider. Ask your housing authority or property manager for its VAWA emergency transfer plan. To find your local housing authority, use HUD’s PHA contacts. For more Arkansas rent and shelter paths, use ASMOM’s Arkansas housing help.

Ask before giving proof: For a HUD-covered VAWA request, a housing provider may use HUD forms and confidentiality rules. Some requests may be supported by the survivor’s own certification. A safe unit must be available for an internal emergency transfer; a request does not guarantee one. Tell the housing provider if an ordinary email, mailed notice, or phone call may put you at risk.

Private leases are different

Private leases also have some Arkansas protections. Under Arkansas Code § 18-16-112, a landlord cannot refuse to rent, end or refuse to renew a tenancy, or retaliate because of documented domestic abuse when the law’s conditions apply. The law defines documentation and a 60-day time window; not every report automatically qualifies. With the landlord’s prior consent, the tenant may change locks at the tenant’s cost and must give the landlord a key. The law also protects your right to call police or emergency help. These protections are not a blanket right to break a lease without cost. Ask Arkansas Law Help or a housing lawyer before acting, especially if you live with the abusive person or need to move quickly.

Child support, custody, and safety

Child support can help children, but it can also create safety concerns when the other parent is abusive. Arkansas OCSE has a child support safety page for parents worried that a case could put them or their children in danger.

Some families receiving TEA, Medicaid, or SNAP have child support cooperation duties, but the rule depends on who gets which benefit and the case type. Arkansas OCSE explains the cooperation rules. If working with child support puts you or a child at risk, tell DHS you want to claim good cause, and alert your child support caseworker. Under Arkansas Rule 9 CAR § 2-902, you may claim good cause at any point in the case; OCSE stops case activity when notified of the claim, and activity may resume if the claim is denied. Arkansas TEA rules also say TEA should not be reduced or denied only because a good-cause claim is pending when other eligibility rules are met. Read ASMOM’s Arkansas child support guide for more background.

Custody and visitation are legal questions. A protection order, custody order, divorce case, child support case, and criminal no-contact order can affect each other. Get legal help before assuming one paper changes another paper.

Address privacy and records

Arkansas has an Address Confidentiality Program through Driver Services. Under Driver Services forms and the ACP affidavit, a qualifying person with a valid order of protection may request a driver’s license that shows a post office box rather than a home address. The state still keeps the true residence address in its files. This is a limited driver’s license address rule, not a general promise to hide all court, school, benefits, or child support records.

This program is not the same as making every record private. If you are filing court papers, applying for benefits, enrolling a child in school, dealing with housing, or using child support services, ask each office how to protect your address, phone number, school, employer, and safe contact information.

Documents and information checklist

Do not risk your safety to gather papers. Bring or save only what you can get safely. If papers are missing, ask the office what substitutes may work. For a broader list, use ASMOM’s documents checklist.

Item Why it helps If you do not have it
ID for you Benefits, shelter intake, court, school, banking, and medical care. Ask the office what other proof they accept.
Child documents School, child care, benefits, health coverage, and custody questions. Ask school, DHS, or vital records how to replace them.
Proof of income SNAP, TEA, child care, housing, Medicaid, and local aid. Ask if a written statement, employer record, or benefit letter can be used.
Lease or bills Rent help, utility help, VAWA requests, and address proof. Ask 211 or legal aid what proof is needed for local programs.
Police, medical, or court papers May help with protection orders, compensation, housing, or work issues. Do not delay safety. Ask an advocate how to request copies later.

Common mistakes to avoid

  • Posting plans online. Do not post your location, shelter name, court date, new school, or travel plans.
  • Assuming every lease is covered. Private leases do not always have the same rules as federally assisted housing.
  • Ignoring child support safety. Ask OCSE and DHS about safer handling before sharing information.
  • Missing a hearing. If you cannot attend a protection order hearing, ask the clerk or legal aid what to do.
  • Waiting for perfect papers. Ask what substitutes are allowed if documents are missing or unsafe to get.

Denied benefits or told to leave housing?

Save the notice and date you got it, if that is safe. Arkansas DHS has a File an Appeal page. It says requests for a hearing about a SNAP denial are normally due within 90 calendar days of the notice date. For a Medicaid eligibility denial or TEA denial, it says the Office of Appeals and Hearings generally must get the request within 30 calendar days of the notice date. A closed case may have its own instructions. Read your exact notice; do not wait if the deadline is close.

You can request a hearing in writing as directed in your notice. Ask a DHS office or legal aid for help if you do not have your paperwork or you need a safe mailing address. If a landlord rejects a request tied to abuse, or you face eviction, ask legal aid about VAWA and Arkansas tenant law before missing a court date. A legal aid worker can help you decide what rights apply to your home.

Backup options if the first call does not work

If a shelter is full, ask the advocate to check nearby counties, nearby states, transport, or safe temporary options. If you cannot reach one hotline, try The Hotline or another local program from the ACADV directory. For resource referrals, Arkansas 211 phone support currently serves only Benton, Madison, and Washington counties; other residents can try its online directory.

If DHS says documents are missing, ask for the exact list in writing and ask whether a shelter, school, employer, doctor, or advocate can provide proof. If a landlord, housing authority, child support office, or benefits office ignores a safety request, contact legal aid.

If several bills are urgent, ASMOM’s Arkansas community help guide may help you find local offices. If benefits are denied or closed, check the written notice and the state appeal instructions above. If you are overwhelmed or thinking about harming yourself, call or text the 988 Lifeline or seek emergency care.

Phone scripts

Calling a domestic violence program

“Hi, I’m a mother in Arkansas and I need to talk safely about domestic violence. I may need shelter or help making a plan. Can you tell me what options are available today and what information you need from me?”

Calling the circuit clerk

“Hi, I need to ask about filing for an order of protection. Where do I get the petition and affidavit, is there an advocate who can help, and what should I do if I am afraid to be in the same waiting area as the other person?”

Calling DHS

“Hi, I need to apply for benefits after a domestic violence situation. I am worried about my address and safe contact. How can I apply for SNAP, Medicaid or ARKids, and TEA while protecting my information?”

Calling child support

“Hi, I have safety concerns about the other parent. Before I give information or start a case, I need to ask what safety steps, confidentiality options, or good-cause process may apply.”

Calling about a benefits denial

“I received a notice about my SNAP, Medicaid, or TEA case. I need the appeal deadline and a safe way to request a hearing. Can someone tell me how to send a written request and get help with the form?”

Resumen en español

Si usted o sus hijos están en peligro inmediato, llame al 911. Si puede usar un teléfono seguro, llame a la Línea Nacional contra la Violencia Doméstica al 800-799-7233, envíe START al 88788, o contacte un refugio local en Arkansas. En 2026, el servicio telefónico de Arkansas 211 atiende a los condados de Benton, Madison y Washington; en otros condados puede buscar recursos por internet o llamar a un programa local contra la violencia doméstica.

Para pedir una orden de protección sin pagar una tarifa de presentación, consulte al secretario del tribunal de circuito de su condado. Para SNAP, Medicaid, ARKids First o TEA, use Access Arkansas o una oficina de DHS. Si pedir manutención infantil puede ponerle en peligro, pregunte sobre la exención por causa justificada antes de compartir datos. Si le niegan beneficios, revise su aviso de inmediato: el plazo de apelación puede ser de 30 o 90 días, según el programa.

FAQ

What should I do first if I am unsafe in Arkansas?

Call 911 for immediate danger. If safe, contact The Hotline or an Arkansas domestic violence shelter. Arkansas 211 phone help serves Benton, Madison, and Washington counties; other residents can use its online resource search. An advocate can talk through shelter, children, transport, pets, court steps, and safe contact.

Can I get an order of protection without paying?

Yes, the Arkansas Judiciary says filing a petition for an order of protection is free. Ask the circuit clerk for the forms. A judge may grant a temporary order if the law allows it; a full hearing is set within 30 days or the next court date, whichever is later. Later court costs can depend on the case.

Where can I find a domestic violence shelter in Arkansas?

Use the Arkansas Coalition Against Domestic Violence shelter map or contact The Hotline. Shelter addresses may be private. If one program is full, ask about nearby counties, transportation, and backup options.

Can child support be handled safely?

Sometimes. Tell DHS and OCSE if cooperating with child support could put you or your child at risk. You may be able to claim good cause, including while a case is already open. Ask the agency how to protect your location and how it will decide your claim.

What if I need benefits after leaving?

Use Access Arkansas or contact DHS to ask about SNAP, Medicaid, ARKids First, and TEA. Ask the Office of Early Childhood about child care help. Rules vary by household, income, documents, and program funding.

Can housing providers evict me because of abuse?

Some HUD-covered housing has federal VAWA protections. Arkansas also has state protections for some private renters when domestic abuse is documented under state law. Neither rule covers every situation or guarantees a move or a new lease. Ask legal aid about your own housing.

Can I call Arkansas 211 from anywhere in the state?

The program says live phone referrals currently serve Benton, Madison, and Washington counties. People in other counties can use the online Arkansas 211 resource directory or ask a local domestic violence shelter for referrals.

How long do I have to appeal a SNAP, Medicaid, or TEA denial?

Arkansas DHS lists 90 calendar days for a SNAP denial hearing request, but generally 30 calendar days for a Medicaid eligibility or TEA denial. Check the notice and the DHS appeals page for your case, and act as soon as possible.

About this guide

This guide uses official federal, state, local, and other high-trust nonprofit and community sources mentioned in the article.

A Single Mother is independent and is not a government agency, benefits office, lender, law firm, medical provider, or tax advisor.

Program rules, funding, local availability, and eligibility can change. Always confirm details with the official program before you apply or make decisions.

Verification: Last verified November 4, 2026, next review February 2, 2027.

Corrections: If you see something wrong or outdated, email suggestions@asinglemother.org.

Disclaimer: This article is for general information only. It is not legal, financial, medical, tax, immigration, disability, safety, or government-agency advice.

Last updated: November 4, 2026   Next review: February 2, 2027