Assistance for Disabled Single Mothers in Delaware

Last updated: September 2025

This is a practical, no‑fluff hub for disabled single moms in Delaware. It spotlights disability‑specific help first (services, protections, grants, and work supports), not the general programs everyone else sees. Expect direct links, phone numbers, and realistic timelines. Use the “If You Only Do 3 Things” and the “Quick Help Box” at the top if you’re in crisis right now.

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If You Only Do 3 Things — Emergency Actions to Take

• Stop a shutoff or eviction today: Ask your doctor for a same‑day “medical certification” letter and deliver it to your utility to place a medical hold, then request a payment plan. Also call the statewide housing line for rental/utility eviction prevention. Use the disability protections in the Public Service Commission rules and ask for help from the Division of the Public Advocate. See utility rules and contacts inside this guide.
• Book rides to medical care now: If you have Medicaid, call Modivcare today to schedule non‑emergency medical transportation (NEMT); ask for same‑day “urgent” if your provider confirms it. Use the DART paratransit line if NEMT does not fit your trip.
• Call a disability advocate if you’re blocked: Contact Disability Rights Delaware (Delaware’s Protection & Advocacy program within Community Legal Aid Society) for urgent help with disability‑related denials, accommodations at school, work, housing, or healthcare. You can also call the ADRC to fast‑track in‑home help and benefits navigation. (regulations.delaware.gov)

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Quick Help Box — Keep These 5 Handy

• Delaware ADRC (Aging & Disability Resource Center): 1-800-223-9074 for intake to Personal Attendant Services, Home Modification, and other disability supports; email delawareadrc@delaware.gov; see program pages for details. Use the ADRC to check waitlists and schedule home assessments. (dhss.delaware.gov)
• Medicaid Rides — Modivcare (NEMT): Reservations 1-866-412-3778; Ride Assist 1-866-896-7211; schedule 3 business days ahead when possible. See DMMA transportation page for eligibility and the managed care plan’s reminder lines. (dhss.delaware.gov)
• DART Paratransit & Reduced Fare: Reservations 1-800-553-3278; Eligibility/Travel Training 1-800-652-3278 Option 4; ADA paratransit fare usually $4.00 per trip; temporary eligibility if no decision in 21 days. (dartfirststate.com)
• Disability Rights Delaware (via CLASI): New Castle 1-302-575-0690 (TTY 1-302-575-0696); Kent 1-302-674-8500 (TTY 1-302-674-9430); Sussex 1-302-856-0038 (TTY 1-302-856-7491). Ask about disability discrimination, benefits access, and housing rights. (declasi.org)
• Delaware 211: Dial 211 or 1-800-560-3372, text your ZIP to 898‑211. They’ll connect you with local disability‑friendly shelters, utility help, and emergency resources across all three counties. (delaware211.org)

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Who This Guide Is For

If you are a single mother living with a disability in Delaware—physical, sensory, intellectual/developmental, psychiatric, or chronic illness—this guide focuses on programs that exist because of disability or that have disability‑specific rules. You’ll see how to use medical certifications, disability accommodations, and state waivers to protect your housing, keep lights on, get to care, and secure in‑home help.

Every section includes steps, eligibility tips, timelines, and what to do if Plan A fails. You’ll also see links to the exact offices—like the Division of Medicaid & Medical Assistance, DSAAPD, and DSHA—so you can act fast. (dhss.delaware.gov)

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Fast Path: Key Delaware Disability Programs at a Glance

Use the linked agency pages and numbers later in this guide to start each one. (dhss.delaware.gov)

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How to Get In‑Home Help and Keep Your Independence

DSAAPD Personal Attendant Services (self‑directed)

Start here if you need help with daily tasks at home or to stay employed. Personal Attendant Services let you hire, train, and supervise your own attendants (including some family members), so the help matches your schedule and disability needs. Contact the ADRC to start intake and ask specifically for the self‑directed option. Use your care plan to list tasks like bathing, meal prep, transfers, communication, or on‑the‑job support. (dhss.delaware.gov)

• Eligibility: Adults 18+ with a qualifying disability and functional need; financial criteria apply. Ask about options through Diamond State Health Plan Plus (Medicaid LTSS) if you already have Medicaid. (dhss.delaware.gov)
• Documents: State ID; proof of Delaware address; recent medical records supporting functional need; Medicaid status (if any); list of times you need help (weekday/weekend). Link your file with your doctor for faster forms.
• Timeline: ADRC intake usually happens within business hours; assessments and care planning can take a few weeks. You control hiring—set your pay range per program rules and start dates once the fiscal intermediary clears paperwork. Ask the ADRC to flag medical urgency if you face a fall risk or hospital discharge.
• How to apply: Call the ADRC at 1-800-223-9074 and say “I want Personal Attendant Services.” Ask about the self‑directed model. Keep their email (delawareadrc@delaware.gov) in your phone. (dhss.delaware.gov)
• Plan B — What to do if this doesn’t work: Ask the ADRC to screen you for Diamond State Health Plan Plus (managed long‑term services and supports) or for short‑term Personal Care while you wait. You can also call Easterseals about Personal Attendant Services under its self‑directed options and adult day health for extra daytime coverage. (dhss.delaware.gov)

Home Modifications for Accessibility

Use the Home Modification Program to fund ramps, accessible bathrooms, or doorway changes when no other payer exists or you’re short on the full amount. The program is statewide and serves adults 18+ with long‑term physical disabilities. Start with the ADRC for eligibility and an assessment visit. Ask for help bundling this with assistive technology from the Delaware Assistive Technology Initiative (DATI). (dhss.delaware.gov)

• Eligibility: Permanent residence only; last‑resort funding; disability must be long‑term. Have photos and a list of hazards (steps, narrow doors, tub walls).
• Documents: Proof of homeownership or landlord approval; description from an OT or PT if possible.
• Timeline: Expect site review and contractor bids before approval; schedule depends on contractor availability and funding windows.
• How to apply: Call ADRC 1-800-223-9074; ask for “Home Modification.” Then contact DATI to borrow or test devices while you wait, and to browse the AT Exchange for donated or low‑cost equipment. (dhss.delaware.gov)
• Plan B — What to do if this doesn’t work: Ask your Independent Living Center to help appeal, seek a ramp grant, or negotiate with your landlord for a reasonable modification under the Fair Housing Act. Contact Independent Resources, Inc. (Wilmingon/Dover/Sussex) or the Freedom Center for Independent Living (Middletown/New Castle) for peer advocacy. (iri-delaware.org)

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Health Coverage, Dental Care, and Rides

Medicaid and Disability Pathways

Delaware Medicaid covers doctor visits, hospitals, prescriptions, behavioral health, and rides to covered services. If you’re disabled and low‑income, apply through DMMA (Medicaid & Medical Assistance) and ask about disability‑based categories or LTSS (long‑term services and supports). You’ll enroll in a managed care plan for most services; long‑term care needs may enroll you in Diamond State Health Plan Plus. For questions, call DMMA Customer Relations at 1‑866‑843‑7212 or the Health Benefits Manager at 1‑800‑996‑9969. (dhss.delaware.gov)

• Action: Apply and upload medical proof through ASSIST, or get in‑person help via the ADRC. If your disability limits you from working, ask how that affects eligibility and patient pay rules for LTSS. (dhss.delaware.gov)
• Plan B: If you’re over income for Medicaid but disabled, ask about Medicaid pathways for disability or spend‑down options through DMMA; if denied, request a fair hearing and call Disability Rights Delaware for representation. (declasi.org)

Adult Dental on Medicaid

Delaware Medicaid covers adult dental up to $1,000peryear,withupto$1,500 extra for emergency or medically necessary supplemental care. Adults 21+ qualify if enrolled in Medicaid; the benefit went live October 1, 2020 and remains in effect. Call your plan for dentists in network and ask about co‑pays. (dhss.delaware.gov)

• Action: Search your managed care dentist list and book preventive care. If scheduling is tight, ask the ADRC for help finding a provider who accepts your coverage. (dhss.delaware.gov)
• Plan B: If uninsured but disabled on SSDI, check the Delaware Prescription Assistance Program (DPAP) for help with prescriptions while you work on coverage; DPAP serves SSDI recipients up to 200% FPL with a 25% co‑pay. (dhss.delaware.gov)

Free Rides to Care (Medicaid NEMT) and Paratransit

If you have Medicaid, Modivcare provides non‑emergency medical transportation to and from covered services. Make reservations at least 3 business days ahead; ask your clinic to call for urgent or hospital discharge rides. Save these numbers: Reservations 1‑866‑412‑3778; Where’s My Ride 1‑866‑896‑7211. (dhss.delaware.gov)

If you don’t have Medicaid or the trip isn’t covered, apply for DART Paratransit (ADA). ADA paratransit is $4.00 per trip within ¾ mile of fixed routes during service hours; you can get temporary eligibility if no decision in 21 days. For eligibility and travel training call 1‑800‑652‑3278 Option 4; reservations 1‑800‑553‑3278. Reduced Fares on fixed routes are available for riders with disabilities. (dartfirststate.com)

• Plan B: If neither fits, ask about SCAT (half‑price taxi tickets for seniors and riders with disabilities) through DART, or contact the Delaware Office for the Deaf and Hard of Hearing (ODHH) for help with relay, equipment, or interpreter logistics for medical visits. (dartfirststate.com)

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How to Stop Utility Shutoff in Delaware Today

Shutoff notices are terrifying—especially with a disability in the home. Delaware rules give you tools to pause a shutoff and set up a plan.

• Use a medical certification: Get your doctor or accredited Christian Science practitioner to certify that loss of service would endanger health. Once the utility receives the certification, they cannot disconnect during the certification period (generally up to 30 days, renewable). Ask for a supervisor if an agent is unfamiliar with the rule. (regulations.delaware.gov)
• Call your utility’s payment arrangement line: Many utilities can set up extended plans by phone. For electricity/gas customers of Delmarva Power, start at 1‑800‑375‑7117 for payment arrangements, then file the medical certification, and ask for third‑party notice enrollment. Keep a log of calls. (secure.delmarva.com)
• Know your rights: PSC Regulation 3002 outlines required notice times, final contacts before termination, medical protections, and that utilities must share information on agencies that help pay bills. If needed, contact the Division of the Public Advocate for assistance with a utility complaint or to understand your options. (regulations.delaware.gov)
• Plan for summer/winter extremes: Legislators have proposed modernizing shutoff protections for extreme heat and cold. Ask your utility for current seasonal rules and mention disability or public‑benefit status when seeking a hold. (housedems.delaware.gov)
• Water in Wilmington: City of Wilmington’s Utility Payment Assistance Program (UPAP) can grant up to $1,500 to eligible residents who are 90+ days past due. Apply online, by mail, or in person; call 311 for help. (wilmingtondewater.gov)
• Plan B — What to do if this doesn’t work: Call 211 for more agencies in your ZIP, ask your medical provider to update the certification, and escalate to the PSC Consumer Affairs staff or the Public Advocate if a hold is ignored. You can also ask your MCO’s care manager (if on Medicaid) to fax or verify medical risk with the utility. (delaware211.org)

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Housing When You Need Supportive Services

Section 811 Project Rental Assistance (PRA) and SRAP

Delaware’s Section 811 PRA provides project‑based rental assistance for extremely low‑income adults with disabilities who receive long‑term services from DHSS. This is referral‑only: your DHSS case manager submits the referral for specific set‑aside units at participating properties. Be ready for waits; demand is high and units are limited. (destatehousing.com)

The State Rental Assistance Program (SRAP) is also referral‑only and pairs rent assistance with supportive services, including for people exiting institutions or at risk of homelessness due to disability. Ask your DHSS case manager or ADRC how to be considered for SRAP. (destatehousing.com)

• Plan B — Emergency rent: DSHA’s Housing Stability Program (HSP) provides short‑term help (as of mid‑2025, up to $1,800 per month for up to 3 months for arrears/fees/deposits, subject to funding and eligibility). Funding is winding down—confirm availability and partner agencies before you apply. (destatehousing.com)
• Action: Call DSHA (toll‑free 1‑888‑363‑8808) to ask about 811 or SRAP referral pathways, and call your DHSS worker to request a referral if you receive supportive services. If you face eviction, visit the city or county housing pages and Delaware Legal Help Link right away. (destatehousing.com)

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Work, Income, and Protecting Your Job

Delaware Paid Family and Medical Leave (PFML)

Delaware’s Paid Leave program collects contributions as of January 1, 2025 and begins accepting claims January 1, 2026. If you’ve worked at least 12 months and 1,250 hours with your employer, you may receive up to 80% of wages (max $900/week) for a qualifying personal serious health condition, caregiving, bonding, or military leave. Many employers with 10–24 employees must provide parental leave; 25+ must provide full coverage. Keep your employer’s PFML notices and ask HR about the state plan versus any private plan. (labor.delaware.gov)

• Action: If you anticipate surgery or a flare that meets the serious health condition definition, talk to HR about PFML timelines for a 2026 claim and coordinate with your doctor now about certification forms.
• Plan B: If you need leave before 2026, request ADA reasonable accommodations or unpaid leave as an accommodation, and consider short‑term disability if you have a private plan. For disability discrimination or denial of accommodation, file a charge with the Delaware Department of Labor’s Office of Anti‑Discrimination. (labor.delaware.gov)

Vocational Rehabilitation and Assistive Tech for Work

Delaware’s Division of Vocational Rehabilitation (DVR) funds job training, accommodations, benefits counseling, and supported employment. DVR also partners with DATI to assess and fund assistive technology you need for work (screen readers, mobility devices, ergonomic tools). If you are deaf or hard of hearing, the Office for the Deaf and Hard of Hearing (ODHH) can help with interpreters, CapTel assistance, and training. (labor.delaware.gov)

• Action: Apply online or email dol_dvr@delaware.gov to start services. Ask for benefits counseling so you know how wages will affect Medicaid or SSDI.
• Plan B: If delays occur, ask the DVR supervisor about trial work experiences or comparable services. DATI can loan devices while funding is arranged; use the AT Exchange to find donated equipment. (cds.udel.edu)

Save Without Losing Benefits: Delaware ABLE

Delaware’s DEPENDABLE ABLE accounts let eligible individuals with disabilities save for qualified expenses without losing SSI/Medicaid. Contribution limit is $19,000for2025;Delawareoffersuptoa$5,000 state tax deduction for contributions by the account owner or other contributors who file in Delaware. Balances under $100,000aredisregardedforSSIresourcelimits;Medicaideligibilityisnotaffected.Openonlinewithaslittleas$25 and optional debit card access. (treasurer.delaware.gov)

• Action: Open an ABLE account and redirect part of child support, side‑gig income, or gifts there to build emergency savings for accessibility, transportation, or technology.
• Plan B: If you don’t meet ABLE criteria yet, ask DVR or DATI about assistive tech funding, or talk to “Stand By Me” (free financial coaching) via 211 to set a plan around disability and benefits. (delaware211.org)

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Healthcare Rides, Transportation, and Parking—Delaware Specific

• NEMT (Medicaid rides): Call Modivcare at 1-866-412-3778; book 3 business days ahead. If managed care, your plan’s page also lists the same number and ride status line. Bring your Medicaid ID. (dhss.delaware.gov)
• DART Paratransit: ADA fares generally $4pertrip;Non‑ADADemandResponse$6; apply and receive a decision in up to 21 days or temporary eligibility. Ask about Reduced Fare for fixed routes with a disability ID or Medicare card. (dartfirststate.com)
• SCAT taxi discount: 50% discount on metered taxi fares for riders with disabilities; requires SCAT photo ID. (dartfirststate.com)
• Deaf and hard of hearing access: Contact ODHH for resource lists, interpreter information, and CapTel assistance. (labor.delaware.gov)
• Parking placards: Apply using DMV form MV474; permanent placards are valid up to 8 years, no fee, and permit extra time in some timed areas. Keep the placard visible and remove it when driving. For city spaces like reserved on‑street accessible parking in Wilmington, apply to the city after you have your DMV placard. (dmv.de.gov)

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Utility and Water Help with Disability Protections

Delmarva Power and Other Utilities

• Payment arrangements: Call the main number and ask for a plan plus the “medical certification” hold if applicable. Keep your account number ready. Delmarva’s payment arrangements line is 1‑800‑375‑7117. (secure.delmarva.com)
• PSC rules: Utilities must make good‑faith final contact, accept immediate payments to avert shutoff, honor medical certifications for up to 30 days (renewable), and provide info on community help. If you hit a wall, contact the PSC or the Division of the Public Advocate. (regulations.delaware.gov)

Wilmington Water Bill Help

Wilmington’s Utility Payment Assistance Program offers up to $1,500 for eligible customers who are 90+ days past due. Apply online, by mail, or in person at 800 N. French Street; call 311 for help. If you have a disability, include your medical expenses and need for continuous service. (wilmingtondewater.gov)

• Plan B: If city funds are exhausted, ask 211 for other local assistance or charity funds. If you have a disability that makes service interruption unsafe (e.g., lack of running water for medical devices), ask your provider how to tag your account for medical review. (delaware211.org)

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Legal Help and Disability Rights

• Disability Rights Delaware (via CLASI): This is Delaware’s Protection & Advocacy program—use them for denials of services, failure to accommodate, or abuse/neglect issues. Call county numbers listed above or start at the CLASI “Disability Rights Delaware” page. (declasi.org)
• Employment discrimination and accommodations: File a charge with the Delaware Department of Labor, Office of Anti‑Discrimination. Processing runs 6–9 months on average; mediation is offered. Keep all documents and ask for reasonable accommodations under state and federal law. (labor.delaware.gov)
• Mental health services and PROMISE: If you have a serious mental illness and functional limitations, DSAMH’s PROMISE program offers home‑ and community‑based services like care management, peer support, employment supports, and non‑medical transportation. Call DSAMH’s Eligibility & Enrollment Unit for intake; for crisis, call 1‑800‑652‑2929 (North) or 1‑800‑345‑6785 (South). (dhss.delaware.gov)

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County‑by‑County and City Resources (Resources by Region)

New Castle County

• ADRC and DSAAPD offices: Use the main 1‑800‑223‑9074 to reach your local office for in‑home services and home modifications. Ask about Care Management if you need help coordinating services. (dhss.delaware.gov)
• DART: Wilmington admin office: 119 Lower Beech Street; customer lines above. Ask about Reduced Fare or ADA Paratransit for city trips. (dartfirststate.com)
• Independent Living: Independent Resources, Inc. (Wilmington) offers peer support, IL skills training, and systems advocacy. Freedom Center for Independent Living serves southern New Castle areas from Middletown. (iri-delaware.org)
• Wilmington Water: UPAP grant up to $1,500; call 311 or visit the city utility site to apply. (wilmingtondewater.gov)

Kent County

• ADRC: Milford State Service Center office; call 1‑800‑223‑9074 for appointments. (dhss.delaware.gov)
• Independent Living: Independent Resources (Dover) at 154 S. Governors Ave., 1‑302‑735‑4599. Ask for help with reasonable accommodations and benefits paperwork. (iri-delaware.org)
• DART: Dover admin office: 900 Public Safety Blvd. Call for Paratransit reservations and eligibility. (dartfirststate.com)

Sussex County

• ADRC: Contact through 1‑800‑223‑9074; ask for Georgetown or Milford offices covering Sussex. (dhss.delaware.gov)
• Independent Living: Independent Resources has a Sussex location (Milford/Seaford area); call to confirm current office and hours. (ilru.org)
• Easterseals Adult Day & Memory Care: Check the Georgetown center for availability and memory‑care slots partially funded by DSAAPD. (easterseals.com)

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Local Organizations, Charities, Churches, and Support Groups

• Easterseals Delaware & Maryland’s Eastern Shore: Adult Day Health, Personal Attendant Services (self‑directed), supported employment, caregiver respite; contact New Castle/Georgetown centers for openings and funding sources. (easterseals.com)
• Independent Resources, Inc. (CIL): Peer support, IL skills training, Deaf/Hard of Hearing programming, and advocacy in Wilmington, Dover, and Sussex. Pair their advocacy with your ADRC plan. (iri-delaware.org)
• Freedom Center for Independent Living (CIL): Serving southern New Castle County; peer support, skills, and systems advocacy; call Middletown office. (fcilde.org)
• Delaware 211: Statewide navigation for utility aid, emergency housing, legal help, and food—text your ZIP to 898‑211; ask for disability‑friendly options. (delaware211.org)
• Office for the Deaf & Hard of Hearing (ODHH): Information, interpreter connections, CapTel assistance (financial help available by eligibility). (labor.delaware.gov)

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Diverse Communities: Tailored Tips and Doorways

LGBTQ+ single mothers: Ask the Office of Anti‑Discrimination for guidance if your job denies leave or accommodations; mention both disability and sexual orientation/gender identity. Use DSAMH crisis lines if safety is at risk and ask for a trauma‑informed provider. Pair DVR services with ODHH or DATI for accessible communication tools. (labor.delaware.gov)

Veteran single mothers: Combine VA health benefits with DMMA rides if you hold Medicaid; ask Easterseals about veterans’ caregiver supports and adult day with nursing oversight. Use DMV disabled veteran plates alongside a DMV disability placard if you need accessible parking. (demd.easterseals.com)

Immigrant/refugee single moms: DMMA provides full Medicaid to many lawfully residing non‑citizens; emergencies are covered for others. For language access, ask DMMA, ADRC, ODHH, and 211 for interpreters and translated materials; ODHH has training and resource lists. (dhss.delaware.gov)

Tribal‑specific resources: If you identify with a tribe and receive Indian Health Service care, coordinate NEMT with Modivcare when the service is Medicaid‑covered. For housing supports, confirm if tribal funds can be braided with DSHA rent programs or the city’s water assistance. (dhss.delaware.gov)

Rural single moms with limited access: Use DART Paratransit “County Connector” for cross‑county medical trips, and ask the ADRC for home‑based services to reduce travel. DATI’s device loans can cut trips for testing technology before purchase. (dartfirststate.com)

Single fathers raising kids in disability households: The same disability pathways apply. Ask the ADRC for Personal Care or Attendant Services, and DVR for help returning to work with accommodations. Don’t hesitate to call Disability Rights Delaware for school and public benefit issues. (dhss.delaware.gov)

Language access: DMMA, ADRC, DART, and 211 provide language assistance; ODHH provides specialized support for deaf/hard‑of‑hearing families. When you call, say your language first. Request large‑print forms or TTY/Relay (dial 711). (dhss.delaware.gov)

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Question‑Based Guides You Asked For

How do I get reliable in‑home help fast?

• Action: Call ADRC and ask for Personal Attendant Services (self‑directed) and short‑term Personal Care while you wait. Ask if your disability may fit DSHP‑Plus LTSS under Medicaid to expand hours and supports. (dhss.delaware.gov)
• What to expect: Phone screening; functional assessment; plan of care; fiscal intermediary enrollment; then you hire attendants.
• Plan B: Use Easterseals adult day or respite to cover caregiver gaps; ask your MCO care manager for temporary hours if recently hospitalized. (easterseals.com)

How to Stop Utility Shutoff in Delaware Today

• Action: Get a doctor’s note, send it to your utility’s special fax or upload; call and confirm the medical hold; set a payment plan same day. Keep names and timestamps. (regulations.delaware.gov)
• Plan B: Call 211 and the Public Advocate. Ask for “third‑party notice” to help you avoid future missed letters. (delaware211.org)

Where can I get a ramp or bathroom changes if I rent?

• Action: Apply to Home Modification through ADRC; ask your landlord for reasonable modification permission (you may have to restore items when you move if it’s not a common accommodation). Pair with DATI device loans and AT Exchange. (dhss.delaware.gov)
• Plan B: Ask an Independent Living Center to help negotiate with your landlord and to locate small grants while the state application is pending. (iri-delaware.org)

I need child‑care coverage because of my disability

• Action: If you’re medically unable to care for your young child during certain hours, ask DSS about disability‑related child‑care need and use the Child Care Medical Certification (Form 611). If your child has special needs, ask about eligibility past age 13 with the special‑needs certification. (dhss.delaware.gov)
• Plan B: Ask DVR about flexible training schedules and remote services; request respite options through ADRC if your disability flares. (labor.delaware.gov)

Can I get paid time off for serious health conditions?

• Action: Yes—starting January 1, 2026 under Delaware PFML; contributions began in 2025. Confirm your employer’s coverage size and prepare medical certification. (labor.delaware.gov)
• Plan B: Before 2026, request ADA accommodations and explore private STD/LTD if you have them. File with the Office of Anti‑Discrimination if denied reasonable accommodation. (labor.delaware.gov)

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Reality Check — What to Expect (And How to Beat Delays)

• Medical letters matter: A short, clear certification can unlock holds and home services. Ask providers to include diagnosis, risks without services, and expected duration.
• Waitlists happen: For home modifications and rental assistance, expect waitlists. Use DATI device loans and CIL advocacy while you wait. (cds.udel.edu)
• Deadlines are tight: PSC rules and employer charge‑filings have strict timelines. Note dates on every letter and calendar them. (regulations.delaware.gov)

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Common Mistakes to Avoid

• Relying on verbal promises: Always get payment plans and approvals in writing or by email from your utility, landlord, or case manager. Keep copies of medical certifications and fax confirmation pages.
• Missing the “referral‑only” note: Section 811 PRA and SRAP need a DHSS referral. Ask your case manager and follow up weekly until you get confirmation of submission. (destatehousing.com)
• Skipping assistive technology trials: Try devices through DATI before you buy or ask a program to fund them. Trials help approvals and avoid bad fits. (cds.udel.edu)

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Quick Reference Cheat Sheet

(dhss.delaware.gov)

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Application Checklist (Screenshot‑friendly)

[ ] Photo ID and proof of Delaware address: Driver’s license or state ID; lease or utility bill in your name.

[ ] Medical documentation: Doctor’s letter describing your functional limits; list medications and durable medical equipment; if seeking a medical utility hold, include risk from shutoff.

[ ] Income and benefits: Pay stubs/award letters for Medicaid, SSI/SSDI, child support; bank statements if asked.

[ ] Care plan draft: Hours and tasks you need help with (mornings/evenings, weekends, transportation, job‑related tasks).

[ ] Housing status: Lease or deed; landlord contact; notice dates if you received an eviction.

[ ] Transportation: Medicaid ID (for NEMT), DART Paratransit application Part A & B ready to email. (dartfirststate.com)

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Troubleshooting: If Your Application Gets Denied

• Ask for the exact reason in writing: Programs must tell you which rule you didn’t meet. Use that wording in your appeal letter.
• Fix missing pieces fast: Many denials are incomplete files—missing medical proof, income documents, or landlord forms.
• Appeal on time and ask for help: For Medicaid decisions, request a fair hearing. For disability‑based denials or discrimination, call Disability Rights Delaware. For housing, call the Legal Help Link and CLASI. (declasi.org)

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Accessibility Notes

• Large print and alternative formats: Ask DMMA, ADRC, and DART for large print or screen‑reader friendly forms.
• TTY/Relay: Dial 711 for Delaware Relay; DART lists a TDD number; ODHH provides communication cards and training. (dartfirststate.com)
• Medical appointments: Request interpreters through providers; ODHH can guide you on how to arrange auxiliary aids. (labor.delaware.gov)

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Regional, Disability‑Focused “How‑To” Tables

Housing & Utilities Snapshot

(destatehousing.com)

Transportation Snapshot

(dhss.delaware.gov)

In‑Home Services Snapshot

(dhss.delaware.gov)

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10 Delaware‑Specific FAQs (With Links You Can Use)

1. Can I get free rides to a specialist if I’m disabled but not on Medicaid?
   Try DART Paratransit if you qualify; otherwise ask your clinic’s social worker about charity mileage reimbursements or taxi scrips like SCAT. If the visit becomes medically urgent, ask NEMT for options once you secure Medicaid coverage. (dartfirststate.com)
2. How much dental care does Delaware Medicaid cover for adults with disabilities?
   Up to $1,000peryearforpreventive/restorative,plusupto$1,500 more for emergencies when medically necessary. Call your plan for participating dentists. (dhss.delaware.gov)
3. What if I need a ramp but my landlord says no?
   Request a “reasonable modification” under fair‑housing law; propose paying for it with the state Home Modification Program. Have your doctor/OT explain medical need. Independent Resources or Freedom Center can help you negotiate. (dhss.delaware.gov)
4. I got a shutoff notice—can medical needs postpone it?
   Yes. A medical certification from your doctor prevents shutoff during the certification period; you still need a payment plan. See PSC Regulation 3002 and call the Public Advocate if problems continue. (regulations.delaware.gov)
5. Is paid medical leave available in 2025?
   Employer contributions started in 2025, but employees can file PFML claims starting January 1, 2026. Use ADA accommodations or private disability in 2025. (labor.delaware.gov)
6. Do I have to be on SSI to get disability help?
   No. Many supports (ADRC services, Attendant Services, Home Modifications) use disability and functional criteria. Medicaid eligibility can be based on disability pathways or LTSS needs. Ask ADRC to screen you. (dhss.delaware.gov)
7. Can I save money without losing SSI/Medicaid?
   Yes—open a Delaware ABLE (DEPENDABLE) account; 2025 limit is $19,000,withDelawaretaxdeductionupto$5,000 for contributors who file in Delaware, and balances under $100,000 disregard for SSI resources. (treasurer.delaware.gov)
8. Who can represent me if my child’s school or my employer ignores my disability needs?
   Call Disability Rights Delaware (via CLASI) for disability rights issues, and the Office of Anti‑Discrimination for employment charges. (declasi.org)
9. What’s PROMISE and who is it for?
   PROMISE is DSAMH’s home‑ and community‑based program for adults with serious mental illness and functional needs—services include employment supports, peer support, and non‑medical transport. (dhss.delaware.gov)
10. Can I get a disability placard online?
    Use DMV Form MV474 for new or renewal placards; permanent placards are valid up to 8 years and free. Some online options exist (e.g., renewals and age‑80 process); check the DMV site. (dmv.de.gov)

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Spanish Summary / Resumen en Español

Esta guía reúne programas de discapacidad para madres solteras en Delaware. Para empezar rápido:

1. Pida a su médico una “certificación médica” para evitar cortes de servicios y haga un plan de pagos con su compañía de servicios. Revise las reglas de la Comisión de Servicios Públicos (PSC). PSC Customer Assistance y Division of the Public Advocate pueden ayudar. (regulations.delaware.gov)
2. Si tiene Medicaid, reserve transporte médico con Modivcare al 1‑866‑412‑3778; si no, solicite DART Paratransit. DMMA Medical Transportation y DART Paratransit tienen detalles. (dhss.delaware.gov)
3. Llame al ADRC (1‑800‑223‑9074) para Servicios de Asistentes Personales y Modificaciones del Hogar. DSAAPD Attendant Services y Home Modification explican requisitos. (dhss.delaware.gov)

Enlaces clave: Medicaid Adult Dental (cobertura dental adulta), DSHA Section 811/SRAP (vivienda con apoyos), y Disability Rights Delaware (defensa legal). Nota: Esta traducción fue producida con herramientas de IA; confirme detalles por teléfono. (dhss.delaware.gov)

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About This Guide

Compiled by the ASingleMother.org Editorial Team.

This guide uses official sources including:

• Delaware Division of Medicaid & Medical Assistance (DMMA)
• Delaware Division of Services for Aging & Adults with Physical Disabilities (DSAAPD)
• Delaware State Housing Authority (DSHA)
• Delaware Public Service Commission (PSC) & Division of the Public Advocate
• Delaware Department of Labor (DVR, ODHH, Office of Anti‑Discrimination)
• DART First State (Delaware Transit Corporation)
• Community Legal Aid Society, Inc. — Disability Rights Delaware (P&A)
• Easterseals Delaware & Maryland’s Eastern Shore
• Delaware 211

Last verified September 2025, next review April January 2026.
This guide is produced under our Editorial Standards using official sources, updated regularly, but it is not government advice and cannot guarantee individual outcomes. Report corrections to info@asinglemother.org; we respond within 72 hours.

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Disclaimer

This information is provided for general guidance for disabled single mothers in Delaware. Program rules, funding, and waitlists change. Always call the program to confirm current availability, amounts, and deadlines before applying. When in doubt, request written decisions and appeal rights, and consider contacting Disability Rights Delaware for disability‑related barriers in housing, employment, education, healthcare, transportation, or benefits. (declasi.org)

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Links used throughout (embedded inline)

• DMMA Medicaid overview and contacts. (dhss.delaware.gov)
• DSAAPD Attendant Services. (dhss.delaware.gov)
• DSAAPD Home Modification. (dhss.delaware.gov)
• Medicaid Adult Dental Benefit. (dhss.delaware.gov)
• DMMA Medical Transportation (Modivcare). (dhss.delaware.gov)
• DART Paratransit & Fares. (dartfirststate.com)
• DSHA Section 811 & SRAP. (destatehousing.com)
• PSC Termination Protections & Customer Assistance. (regulations.delaware.gov)
• Wilmington Utility Payment Assistance Program (UPAP). (wilmingtondewater.gov)
• Delaware Paid Leave (PFML) program timeline and benefits. (labor.delaware.gov)
• DVR & ODHH. (labor.delaware.gov)
• Delaware ABLE (DEPENDABLE). (treasurer.delaware.gov)
• Disability Rights Delaware (via CLASI). (declasi.org)
• Easterseals Delaware services. (easterseals.com)
• Delaware 211 contacts. (delaware211.org)

If you need a specific form or number not listed here, reply with your county and the exact problem. I’ll pull the direct contact and script what to say on the call.

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