Postpartum Health Coverage and Maternity Support for Single Mothers in Massachusetts
Postpartum Health Coverage & Maternity Support for Single Mothers in Massachusetts
Last updated: September 2025
If You Only Do 3 Things – Emergency Actions to Take
- Apply (or re‑confirm) your MassHealth postpartum eligibility right now: report your birth to lock in 12 months of postpartum coverage for you and 12 months of continuous coverage for your baby, then pick your doctors. Use the phone line at 1‑800‑841‑2900, the online member portal, or ask the hospital to send a Notice of Birth. Start at the MassHealth pregnancy hub and infant coverage pages. MassHealth pregnancy and postpartum benefits, MassHealth for children and young adults, Report changes to MassHealth. (mass.gov)
- Start WIC this week for formula, breastfeeding support, and extra fruits/veggies: call 1‑800‑942‑1007 or contact your local clinic; WIC gives monthly food benefits and lactation help for up to one year if breastfeeding (six months if not). Read current amounts and what’s in the package. Apply for Massachusetts WIC, Check WIC eligibility and find a clinic, WIC food package and cash‑value benefit amounts. (mass.gov)
- Secure paid time and job protection if you work: apply for Paid Family and Medical Leave (PFML) for childbirth recovery and bonding; set a start date and upload paperwork so money arrives on time. Learn your 2025 benefit cap ($1,170.64/week) and the timelines. PFML overview and benefits, Benefit calculation details and 2025 maximum, How other leave and benefits affect PFML. (mass.gov)
Quick Help Box — Keep These 5 Contacts Handy
- MassHealth Customer Service: 1‑800‑841‑2900, TTY 711. Switch plans, pick a pediatrician, ask about rides, pumps, and prior auth. MassHealth members & benefits, MassHealth covered services, Non‑emergency medical rides (PT‑1). (mass.gov)
- MA Health Connector: 1‑877‑623‑6765. If you’re not eligible for MassHealth, shop ConnectorCare with expanded income limits. Health Connector site, Open enrollment waivers and Special Enrollment, 2025 individual mandate guidance referencing ConnectorCare up to 500% FPL. (mass.gov)
- Behavioral Health Help Line (BHHL): 1‑833‑773‑2445. Free 24/7 mental health and substance use help; 200+ languages; chat at masshelpline.com. BHHL FAQ, BHHL site, What type of help is available. (mass.gov)
- DTA Assistance Line (SNAP/TAFDC): 1‑877‑382‑2363. Apply for food and cash, check case status, connect to childcare referrals. Contact DTA, Apply for SNAP, Apply for TAFDC. (mass.gov)
- SafeLink (Domestic Violence Hotline): 1‑877‑785‑2020 (TTY 1‑877‑521‑2601). Confidential 24/7 support and shelter connections. SafeLink information, Domestic violence services and local programs, Resources for survivors. (mass.gov)
Start Here — Fastest Path to Care and Coverage
Action first: tell MassHealth you delivered so your 12‑month postpartum coverage and your baby’s 12‑month continuous coverage start from birth. Call 1‑800‑841‑2900, ask the hospital to submit the Notice of Birth, or update your online account. Pregnancy and postpartum coverage steps, Infant’s 12‑month continuous coverage, Report a change to MassHealth. (mass.gov)
Why this matters: MassHealth guarantees 12 months postpartum coverage no matter how the pregnancy ended and without immigration barriers when you enroll in pregnancy‑related coverage; this is written into state law and policy. M.G.L. c.118E §10A‑1/2 (12‑month postpartum), MassHealth sexual & reproductive health page (coverage regardless of immigration status), Pregnancy/postpartum provider guidance. (mass.gov)
Line up care: pick your doctors and needed equipment now—MassHealth covers a breast pump (manual or electric), milk storage bags, dental care, and rides to appointments with an approved PT‑1. Breast pump and lactation supplies benefit, Dental coverage for adults (crowns, root canals, dentures), PT‑1 rides to covered services. (mass.gov)
What to do if this doesn’t work: Call My Ombudsman for free help with MassHealth problems (855‑781‑9898), request a case conference with your plan, or file an appeal. You can switch plans or PCPs if access is an issue. My Ombudsman, MassHealth members & benefits, Authorizations and referrals/appeal basics. (mass.gov)
Postpartum Health Coverage Through MassHealth
Coverage at a glance: MassHealth covers your prenatal care, delivery, and 12 months postpartum care—including behavioral health, family planning, doula services, dental, and supplies. Your baby gets doctor visits, vaccines, and more with 12 months of continuous eligibility. Member pregnancy page, Children & young adults page (12‑month continuous), Covered services list. (mass.gov)
Doulas are now covered: MassHealth pays for labor support and up to eight hours of prenatal/postpartum visits (more with prior authorization). Doulas must be enrolled providers; ask your OB/midwife to recommend doula services on your chart. Doula coverage for members, Doula info for providers (rules and rates 101 CMR 319.00), Program announcement. (mass.gov)
Dental and vision: Adult dental is comprehensive (cleanings, fillings, crowns, root canals; some gum care) with no copays. Vision exams and medically necessary glasses are covered. Use the Benecare directory to book. MassHealth dental benefits grid, Benecare MassHealth dental (find a dentist), EPSDT overview for kids (what’s covered). (mass.gov)
Transportation to care (PT‑1): ask your clinic to submit a PT‑1 online; approval takes up to 3 business days. You’ll then book rides with MART or GATRA; schedule 3 days ahead when you can. How to get rides, Member PT‑1 status and brokers, PT‑1 processing timeline. (mass.gov)
Reality Check: redeterminations resumed—if you get a blue envelope, respond fast to keep coverage. Postpartum coverage continues for 12 months even if income changes, but you must keep your address up to date. MassHealth pregnancy page (12 months), Report changes within 10 days, Continuous eligibility policy updates (2024–2025 waiver). (mass.gov)
What to do if this doesn’t work: request plan case management for appointment delays; ask for a “single‑case agreement” for out‑of‑network specialty care; or file an internal grievance. For blocked access to prenatal/postpartum care, call MassHealth Provider Support so they can escalate. Providers caring for pregnant/postpartum members, Members & benefits (appeals & help), My Ombudsman. (mass.gov)
If You’re Not Eligible for MassHealth: ConnectorCare and Private Plans
ConnectorCare now reaches higher incomes: Massachusetts expanded ConnectorCare up to 500% of the federal poverty level in 2024–2026, with low premiums and no deductibles. If you lose MassHealth, you likely qualify for a Special Enrollment Period to avoid a gap. DOR 2025 guidance referencing ConnectorCare 150–500% FPL, Health Connector site, Health policy explainer with 2025–2026 updates. (mass.gov)
Have a baby? That’s a qualifying life event: you can enroll outside open enrollment after birth; if a carrier refuses, request an Open Enrollment Waiver through the Office of Patient Protection within 30 days. Open Enrollment Waiver basics, How to request a waiver (OPP), GIC qualifying events for state employees. (mass.gov)
What to do if this doesn’t work: call the Health Connector at 1‑877‑623‑6765 to escalate an eligibility review, work with a certified Navigator, or ask DPH for a waiver if you have a hardship. MA Health Connector contact, Open enrollment waiver form, Acceptable verifications list. (mass.gov)
Paid Time Off, Workplace Protections, and Pay While You Recover
PFML basics: You can take up to 20 weeks for your own serious health condition (childbirth recovery counts) and 12 weeks to bond with your new child—26 weeks total max per benefit year. The 2025 weekly benefit cap is $1,170.64. Job protection applies. PFML overview and durations, DFML calculation guidance (2025 SAWW and cap), Leave stacking rules. (mass.gov)
Pump at work and pregnancy accommodations: employers must give break time and a private space (not a bathroom) to pump for one year after birth under the federal PUMP Act; Massachusetts also requires reasonable accommodations for pregnancy and lactation. U.S. DOL: Pump at Work, DOL Fact Sheet #73A (space requirements, March 2025), MCAD guidance on Pregnant Workers Fairness Act. (dol.gov)
Earned sick time: most workers can use up to 40 hours of sick time per year; paid if your employer has 11+ employees; now explicitly allowed after pregnancy loss or failed assisted reproduction/adoption/surrogacy. AG’s Earned Sick Time page, M.G.L. c.149 §148C (statute), Sick leave law summary. (mass.gov)
What to do if this doesn’t work: appeal a PFML denial with DFML; file a workplace accommodation complaint with MCAD; and call the AG’s Fair Labor Division for sick time violations. PFML rules, MCAD contacts, Earned sick time enforcement. (mass.gov)
Money, Food, and New‑Mom Basics
TAFDC cash: Transitional Aid to Families with Dependent Children pays a monthly grant (split in two deposits) that helps with basics; a one‑time 300infantpaymentisavailable;amountsvarybyfamilysizeandhousing.Examplemaximums:2people300 infant payment is available; amounts vary by family size and housing. Example maximums: 2 people 713–753;3people753; 3 people 861–$901. Ask about the six‑month 100% earned income disregard. While getting TAFDC (payment chart), How to calculate TAFDC, Apply for TAFDC. (mass.gov)
SNAP food: 2025 maximums are 975forafamilyoffour;975 for a family of four; 292 for a household of one (48 states schedule). Faster 7‑day approvals exist for very low income. Call DTA 1‑877‑382‑2363 or apply on DTA Connect. SNAP FY2025 COLA (max allotments), SNAP eligibility, income and max table, Apply for SNAP (MA). (fns.usda.gov)
WIC: Massachusetts WIC gives eWIC food benefits, formula guidance, pumps, and peer counselors; monthly fruit/veg cash values are set in USDA’s 2024 final rule (pregnant/postpartum 47;breastfeeding47; breastfeeding 52). Book by calling 1‑800‑942‑1007 or your closest clinic. WIC food package amounts, Apply for MA WIC, Find a local WIC site (Boston, Salem examples). (wicbreastfeeding.fns.usda.gov)
Newborn paperwork: request the birth certificate and SSN early—most MA birth certificates arrive in 2–3 weeks; Social Security cards typically arrive within 1–6 weeks if you applied at the hospital. Order a birth certificate (RVRS), Vital records service fees & timelines, SSA newborn SSN timelines (2025). (mass.gov)
What to do if this doesn’t work: call Project Bread’s FoodSource Hotline at 1‑800‑645‑8333 for SNAP/WIC help, escalate via DTA, or ask a SNAP Outreach Partner to file your application and upload proofs. DTA info page mentions Project Bread and contacts, SNAP outreach partners directory, DTA Assistance Line. (mass.gov)
Affordable Child Care While You Heal and Return to Work/School
Get on the list early: Child Care Financial Assistance (CCFA) can cover most or all costs if you meet income and “service need” rules (work, job search, school/training, DV, homelessness, disability). In 2025, the Board raised income eligibility up to 85% of State Median Income. Apply via Mass211 (press extension 23) or your local CCR&R. Apply for CCFA (EEC), June 2025 press release (85% SMI), While getting CCFA (parent fee rules). (mass.gov)
Fees: many families pay no parent fee under CCFA; above that, fees are usually about 7% of income with discounts for additional kids. Confirm with the online calculator. Parent fee chart FY2025, CCFA apply & eligibility, Mass211 Child Care line. (mass.gov)
What to do if this doesn’t work: ask DTA for a child care referral if you receive TAFDC or SNAP, or request temporary 12‑week approval while you document your service need. CCFA service need list, Contact EEC, DTA contacts. (mass.gov)
Postpartum Mental Health and Crisis Support
Get help the same day: call/text BHHL 1‑833‑773‑2445 for 24/7 mental health support, Mobile Crisis Intervention, or a Community Behavioral Health Center appointment—no insurance needed. BHHL details, Find services near you, CBHC network and access. (mass.gov)
Postpartum depression resources: PSI of Massachusetts warm line 1‑866‑472‑1897 returns calls within 24 hours; the National Maternal Mental Health Hotline is 1‑833‑852‑6262. Massachusetts law requires coverage for PPD and MDD screenings. PPD support and resources (DPH), About PPD (symptoms, prevalence), M.G.L. c.118E §10S (screening coverage). (mass.gov)
Emergency lines: dial 988 for the Suicide & Crisis Lifeline (ASL videophone available); LGBTQ+ youth can still reach Trevor Project at 1‑866‑488‑7386. About 988 in MA, 988 general info and access, Commonwealth crisis hotlines page. (mass.gov)
What to do if this doesn’t work: ask your OB or pediatrician to consult MCPAP for Moms (a provider hotline) for fast psychiatry support; if safety is a concern, go to the nearest ER or call 911. PMAD initiative and provider supports, BHHL, About PMADs. (mass.gov)
Heat, Utilities, and Housing Stabilization
Fuel help right away: apply for LIHEAP (Fuel Assistance) starting October 1 for the November–April heating season. You can apply online, by mail, or at your local agency; if approved, discounts are auto‑applied to investor‑owned electric and gas bills. Apply for Home Energy Assistance, HEAP program info (eligibility & documents), Home Energy Assistance portal and agency locator. (mass.gov)
How much help: for 2024–2025, income limits are 60% SMI; typical heating grants run a few hundred dollars and vary by situation, with crisis benefits available. Check your local agency. National Grid’s posted 2024–2025 SMI table, LIHEAP Clearinghouse Massachusetts profile (2025), HEAP apply page (dates). (nationalgridus.com)
Mass Save energy fixes: schedule a no‑cost Home Energy Assessment and ask about income‑eligible programs and enhanced weatherization at 100% off. Call 1‑866‑527‑SAVE or 1‑866‑537‑7267. Mass Save home page, Income‑eligible programs (phone & 2025 income table), Enhanced Weatherization Incentive. (masssave.com)
How to Stop Utility Shutoff in Massachusetts Today
Call your utility and state your hardship status (LIHEAP‑eligible). From Nov 15–Mar 15, heat‑related electric/gas shutoffs are barred for hardship households, and serious illness or an infant under 12 months also protects you. In 2025, DPU extended the moratorium to April 1. Attorney General utility protection overview, DPU moratorium extension (Feb–Mar 2025), AG FAQ on utility shutoffs. (mass.gov)
- Step 1: Call your utility and request a financial hardship flag and a payment plan; ask about Arrearage Management Programs (AMP) to forgive 1,500–1,500–2,000/year while you keep payments. Help paying your utility bill (DPU), LIHEAP Clearinghouse AMP snapshot, Boston resource example (BWSC and city help). (mass.gov)
- Step 2: Apply for LIHEAP today and ask your caseworker for a crisis benefit if your tank is low or a shutoff is pending. HEAP apply, HEAP overview & documents, Cold Relief Heatline 1‑800‑632‑8175 (agency locator). (mass.gov)
- Step 3: If you live in Boston, call Boston Water & Sewer Commission 617‑989‑7800 for discounts/payment plans; elderly/disabled owner‑occupants can get 30% off. BWSC billing assistance, City utility help page, BWSC service termination/restoration policy. (bwsc.org)
Housing back‑rent or move costs (RAFT): Residential Assistance for Families in Transition can pay up to $7,000 per 12 months for arrears or a new lease’s first/last/security. Apply through your regional administering agency. RAFT program (landlord info showing cap), Call 2‑1‑1 to locate RAAs, Mass211 homepage. (mass.gov)
Family Shelter (EA): due to demand, Massachusetts uses an EA Family Shelter Contact List with priority tracks; call 866‑584‑0653 (8 a.m.–5 p.m.) to confirm you are on the list; placements are time‑limited and require engagement in housing search. EA Contact List info, Mass211, DTA Assistance Line. (mass.gov)
What to do if this doesn’t work: ask your city hall about local water/utility hardship programs, apply to the Salvation Army Good Neighbor Energy Fund, and escalate disputes with the Attorney General’s Consumer Hotline 617‑727‑8400. AG utility rights page, Help paying your utility bill (discount and Good Neighbor Energy Fund), Boston utility resources. (mass.gov)
Baby’s Health, Parentage, and Support Orders
Enroll baby with MassHealth: confirm enrollment and pick a pediatrician; you can use masshealthchoices.com or call 1‑800‑841‑2900. Babies get 12 months continuous coverage from birth. Infant coverage steps, Pregnancy/postpartum member page, MassHealth Choices. (mass.gov)
Establish parentage: sign the Voluntary Acknowledgment of Parentage at the hospital or later at the city clerk or RVRS; it adds the other legal parent to the birth record and allows child support/custody orders. How to establish parentage (DOR Child Support Services), Mass. parentage statute updates (2025), Amending a birth record (RVRS). (mass.gov)
Apply for child support: DOR can help establish and enforce support and set up income withholding. Use the online app or call 1‑800‑332‑2733 (617‑660‑1234 Boston). Apply for Child Support Services, Ways to contact CSS, Parentage actions and who can file. (mass.gov)
What to do if this doesn’t work: ask the hospital birth registrar for help with forms; if there’s a dispute, DOR or the court can order testing; public libraries and legal aid can help print/scan documents. How to establish parentage, RVRS ordering and fees, DOR Child Support contacts. (mass.gov)
Doula, Lactation, and Postpartum Equipment: What’s Covered
Doula support: your MassHealth‑enrolled doula can do prenatal visits, attend your labor, and provide postpartum visits for up to eight hours without prior auth (more possible with medical necessity). MassHealth doula benefit for members, Program for doulas (CMR and rates), Program announcement (coverage details). (mass.gov)
Pumps and supplies: MassHealth covers one manual or electric pump per pregnancy, milk storage bags, and replacement parts; hospital‑grade rental may be covered with prior auth. Ask your plan how to order. Provider guidance (DME benefit for pumps), Member pregnancy page, Covered services overview. (mass.gov)
What to do if this doesn’t work: ask your OB/midwife or pediatrician to send the DME order; call your plan to verify the contracted supplier; and, if denied, request expedited review. Authorizations and referrals, Members & benefits, Pregnancy page. (mass.gov)
Tables You Can Screenshot
Postpartum & Baby Coverage Quick Map (MassHealth and ConnectorCare)
| Program | Who qualifies fast | Key benefits | How to apply |
|---|---|---|---|
| MassHealth pregnancy/postpartum | Pregnant or postpartum people in MA; 12‑month postpartum regardless of immigration status | Prenatal, delivery, postpartum, doula, dental, pumps, behavioral health | Call 1‑800‑841‑2900; ask hospital to send NOB; report birth online (mass.gov) |
| MassHealth infant coverage | Newborns get 12 months continuous coverage from birth | Pediatric visits, vaccines, EPSDT, dental | Call 1‑800‑841‑2900; enroll at masshealthchoices.com (mass.gov) |
| ConnectorCare (expanded) | Up to 500% FPL in 2025 with state subsidies | No deductibles, low copays | Apply at mahealthconnector.org or call 1‑877‑623‑6765; SEP after birth (mass.gov) |
WIC Monthly Fruit & Vegetable Cash‑Value Benefits (2024 final rule, current in 2025)
| Participant | Monthly CVB amount | Notes |
|---|---|---|
| Pregnant/postpartum | $47 | Applies up to 6 months postpartum if not breastfeeding (wicbreastfeeding.fns.usda.gov) |
| Fully/mostly breastfeeding | $52 | Up to 1 year postpartum (wicbreastfeeding.fns.usda.gov) |
| Children (1–4) | See state list (commonly $26) | Check local clinic for exact amount (fns.usda.gov) |
SNAP Maximum Monthly Allotments (Oct 2024–Sep 2025)
| Household | Max SNAP | Household | Max SNAP |
|---|---|---|---|
| 1 person | $292 | 5 people | $1,158 |
| 2 people | $536 | 6 people | $1,390 |
| 3 people | $768 | 7 people | $1,536 |
| 4 people | $975 | 8 people | $1,756 |
PFML 2025 — What You Can Take and Pay Cap
| Leave type | Max weeks | 2025 weekly cap | How it stacks |
|---|---|---|---|
| Medical (your recovery) | 20 | $1,170.64 | Counts toward 26‑week annual cap (mass.gov) |
| Family (bonding) | 12 | $1,170.64 | Must be within 12 months of birth (mass.gov) |
| Combined max | 26 | $1,170.64 | Benefit year locks your rate (mass.gov) |
Fuel, Utilities, and Rent Help at a Glance
| Program | What it covers | Where to start |
|---|---|---|
| LIHEAP (Fuel Assistance) | Winter heating bills; crisis help | Online application or local agency; Heatline 1‑800‑632‑8175 (mass.gov) |
| Mass Save | No‑cost energy assessment, insulation, rebates | Call 1‑866‑527‑SAVE; ask about income‑eligible and enhanced incentives (masssave.com) |
| RAFT rent help | Up to $7,000/12 months for arrears or move‑in | Apply via your RAA; dial 2‑1‑1 for help (mass.gov) |
Diverse Communities: Tailored Tips and Links
LGBTQ+ single mothers: use BHHL to find affirming therapists and CBHCs; if you need crisis support after hours, call 988, and LGBTQ+ youth/young adults can contact The Trevor Project. Ask your OB/midwife for gender‑affirming lactation and family planning resources. BHHL (200+ languages, 24/7), 988 in Massachusetts, Trevor Project hotline. (masshelpline.com)
Single mothers with disabilities or disabled children: request PT‑1 rides, ask for reasonable workplace accommodations, and enroll kids in Early Intervention if delays are suspected—EI has no out‑of‑pocket cost. For accessibility, ask for large‑print forms and use TTY 711 with state lines. MassHealth rides (PT‑1), MCAD Pregnant Workers Fairness Act (accommodations), Early Intervention program (DPH). (mass.gov)
Veteran single mothers: contact the Executive Office of Veterans’ Services (benefits, housing) and ask your VA facility about Maternity Care Coordinators and perinatal mental health. Use RAFT and LIHEAP if needed—veteran status does not disqualify you. Call 2‑1‑1 for non‑emergency help, HEAP apply page, Child support services (if you need to set support). (mass.gov)
Immigrant and refugee single moms: MassHealth’s postpartum coverage lasts 12 months regardless of immigration status when you are in pregnancy‑related coverage; Health Safety Net and MassHealth Limited can also pay for urgent care. You can safely apply for SNAP/WIC for your U.S. citizen children. MassHealth sexual & reproductive health (regardless of status), Pregnancy/postpartum benefits, SNAP eligibility for households. (mass.gov)
Tribal‑specific resources: contact your tribal health program and the Indian Health Service for care coordination and Purchased/Referred Care in eligible counties. Local examples include Mashpee Wampanoag Health Service Unit (508‑477‑6967) and Wampanoag Tribe of Gay Head (Aquinnah) Health (508‑645‑9265). IHS Mashpee Wampanoag Service Unit (Nashville Area), Mashpee Wampanoag Health & HHS, Aquinnah Wampanoag Health Department. (ihs.gov)
Rural single moms with limited access: use BHHL for tele‑navigation, ask MassHealth for telehealth visits, and request PT‑1 for long drives; consider Mass Save for insulation to cut heating costs. BHHL, PT‑1 rides, Mass Save income‑eligible programs. (masshelpline.com)
Single fathers: you can use the same postpartum bonding PFML, SNAP, WIC for eligible children, and Child Support Services to set orders and parenting time. PFML overview, Apply for SNAP, Child Support Services (DOR). (mass.gov)
Language access: ask for interpreter services on every call; MassHealth, DTA, and BHHL offer multi‑language support and TTY 711 access. You can ask for large‑print notices or plain language versions. MassHealth language access (member help), DTA contact with language services, BHHL contact page (200+ languages). (mass.gov)
Resources by Region (Use Locators + Examples)
Boston/Suffolk: find fuel help via HEAP portal, utility advocacy via ABCD, and water bill plans at BWSC (617‑989‑7800). For WIC, Tufts Medical Center runs a central site. HEAP portal & agency locator, ABCD arrearage management help, Boston WIC – Tufts Medical Center. (mass.gov)
Worcester/Central MA: use the HEAP locator and Mass Save income‑eligible program phone line; call BHHL for same‑day mental health care. HEAP info/locator, Mass Save income‑eligible, BHHL. (mass.gov)
Springfield/Hampden: apply for SNAP/TAFDC through DTA Connect and ask your WIC program for infant feeding help; keep the HEATLINE handy. Apply for SNAP (MA), WIC participant info, Cold Relief Heatline 1‑800‑632‑8175. (mass.gov)
Lawrence/Lowell (Essex/Middlesex): consider Mass Save for free insulation and LIHEAP at your local CAP; WIC sites operate weekend hours in some towns. Income‑eligible Mass Save, Apply for LIHEAP, Salem WIC clinic (weekend virtual). (masssave.com)
New Bedford/Fall River (Bristol): connect with Mashpee Wampanoag satellite health clinics if eligible; use RAFT via your RAA; and call SafeLink if you need shelter or safety planning. Aquinnah & Mashpee health pages, RAFT program cap info, SafeLink hotline. (mashpeewampanoagtribe-nsn.gov)
Cape & Islands (Barnstable, Dukes, Nantucket): ask your city/town fuel office about LIHEAP, call BHHL for care navigation, and check with the Wampanoag Tribe of Gay Head (Aquinnah) Health if you’re a tribal member. HEAP portal, BHHL, Aquinnah Wampanoag Health. (mass.gov)
Berkshires: rely on HEAP and Mass Save; if WIC travel is hard, ask for remote appointments and lactation tele‑support. HEAP info, Mass Save, WIC info for participants. (mass.gov)
Common Mistakes to Avoid
- Missing the postpartum clock: forgetting to report your delivery to MassHealth means delays in your 12‑month postpartum and baby’s coverage—report within 10 days. Report changes, Pregnancy/postpartum page, Infant coverage details. (mass.gov)
- Waiting on PFML: applying late can push your first payment; apply as soon as you know your dates; employers have 10 business days to respond and decisions take about 14 more days. PFML timelines (reports), PFML overview, Payment status tips. (mass.gov)
- Ignoring utility letters: shutoff protections exist, but you still owe bills; set a payment plan now to avoid larger debt. DPU consumer rights, Help paying your utility bill, Moratorium extension (April 1, 2025). (mass.gov)
- Not using WIC + SNAP together: many moms qualify for both; WIC gives targeted foods and lactation help, SNAP expands the grocery budget. WIC apply, SNAP eligibility & maxes, SNAP apply (MA). (mass.gov)
“Reality Check” — Delays, Denials, Shortages
- MassHealth plan access: specialty slots can be tight; ask for help finding another in‑network clinic or request out‑of‑network approval if medically necessary. Provider guidance, Members & benefits, Authorizations. (mass.gov)
- Shelter waitlist: EA uses a contact list with priorities; placement can take weeks; use RAFT, 2‑1‑1, and DV hotlines while you wait. EA contact list, RAFT cap page, SafeLink hotline. (mass.gov)
- PFML payment timing: most get decisions within 2–3 weeks after employer response; verify your bank info and check for offsets (unemployment, workers’ comp). PFML timing (FY2023 report), How other benefits affect PFML, Benefits formula and cap. (mass.gov)
Quick Reference Cheat Sheet
- MassHealth: 1‑800‑841‑2900; 12‑month postpartum; baby 12‑month continuous; pumps and rides covered. Pregnancy benefits, Infant coverage, PT‑1 rides. (mass.gov)
- PFML: up to 20 weeks medical + 12 weeks bonding; 2025 cap $1,170.64/week. PFML overview, Cap and SAWW, Scheduling leave. (mass.gov)
- Food help: WIC 1‑800‑942‑1007; SNAP DTA 1‑877‑382‑2363. WIC apply, SNAP apply, SNAP max table. (mass.gov)
- Utilities: LIHEAP apply online; shutoff protections for hardship, winter months, infants, and serious illness. Apply for Home Energy Assistance, Utility shutoff protections, Moratorium extension 2025. (mass.gov)
Application Checklist (screenshot‑friendly)
- Proof of identity: driver’s license/state ID or other photo ID for you. MassHealth verifications list, RVRS birth certificate ordering, SSA card timing. (mass.gov)
- Proof of MA address: lease, bill, or mail with your name. MassHealth verifications, DTA documents via DTA Connect, Open enrollment waiver evidence (OPP). (mass.gov)
- Income proofs: last 30 days pay stubs, UI, child support, or letter. DTA SNAP apply, CCFA required proofs, LIHEAP documents list. (mass.gov)
- Pregnancy/postpartum medical documents: delivery note or discharge paperwork for plan changes or PFML. PFML overview, MassHealth pregnancy page, PT‑1 ride request (provider). (mass.gov)
- Child’s documents: hospital worksheet and later the official birth certificate; ask the registrar at delivery. RVRS ordering, Amend a record (adding parent), Establish parentage. (mass.gov)
If Your Application Gets Denied (or Delayed)
- MassHealth: call customer service to clarify the reason; ask My Ombudsman to intervene; file an appeal if needed and request continued coverage while it’s decided. Members & benefits, Pregnancy/postpartum page, My Ombudsman. (mass.gov)
- PFML: upload missing docs fast; respond to DFML messages in the portal; if denied, request a reconsideration and submit supporting medical notes. PFML overview, Benefit calculations/cap, How other benefits impact PFML. (mass.gov)
- SNAP/TAFDC: call DTA to add proofs; ask a SNAP Outreach Partner to help; appeal rights are on your notice. DTA Assistance Line, SNAP outreach list, Apply for SNAP. (mass.gov)
- WIC: reschedule if you missed an appointment; most clinics offer remote certification and Saturday/late hours in some locations. WIC apply, WIC locations (examples), WIC participant info. (mass.gov)
County‑Specific Notes You Should Know
- Suffolk (Boston): BWSC offers a 30% water/sewer discount for elderly/disabled owner‑occupants and payment plans for hardship; call 617‑989‑7800. ABCD helps with arrears for Eversource/National Grid customers. BWSC billing assistance, City utility resources, ABCD arrearage help. (bwsc.org)
- Barnstable/Dukes/Nantucket: tribal Purchased/Referred Care may apply in designated counties; LIHEAP is available across the Cape and Islands via local agencies. Aquinnah Wampanoag health, IHS Mashpee Wampanoag Service Unit, HEAP apply. (wampanoagtribe-nsn.gov)
- Hampden/Worcester/Essex: WIC clinics often offer evening or weekend appointments; check your site; Mass Save has strong coverage for older housing stock. WIC site example (Salem), Mass Save income‑eligible, HEAP info. (mass.gov)
Local Organizations, Charities, Churches, and Peer Support
- Project Bread FoodSource Hotline (1‑800‑645‑8333) for SNAP/WIC and food sites, or call DTA (1‑877‑382‑2363). DTA contact page mentioning Project Bread, SNAP apply (MA), SNAP Outreach partners list. (mass.gov)
- ABCD (Boston) for arrearage and fuel advocacy; Mass 211 to find diaper banks and shelters; SafeLink for DV safety planning. ABCD utility advocacy, Mass211 home, SafeLink information. (bostonabcd.org)
- Catholic Charities, YWCA programs, and community health centers can provide short‑term material help and support groups—use Mass211 to identify active programs nearby. Mass211 search, BHHL (for support groups through CBHCs), DTA Assistance Line. (mass211.org)
FAQs (Massachusetts‑Specific)
How fast will MassHealth add my baby?
Answer: if the hospital sends the Notice of Birth, baby coverage starts on the date of birth; call 1‑800‑841‑2900 within a week to confirm the correct birthdate and pick a plan. Babies get 12 months of continuous coverage even if income changes. Infant coverage details, Pregnancy/postpartum page, MassHealth Choices. (mass.gov)
Does MassHealth cover a doula and how many visits?
Answer: yes—labor support plus up to 8 hours total of prenatal/postpartum visits without prior auth; more hours can be authorized if medically necessary. Choose an enrolled MassHealth doula. Doula coverage for members, Doula provider info and rules, Coverage announcement. (mass.gov)
I lost MassHealth during redeterminations—what’s my next step?
Answer: apply for ConnectorCare (expanded to 500% FPL through 2026) using your loss of Medicaid as a qualifying event; ask for help from a Navigator if needed. TIR 25‑1 noting 150–500% FPL bands, Health Connector, Open Enrollment Waiver (if needed). (mass.gov)
Can I get a free breast pump through MassHealth?
Answer: yes—one manual or electric pump per pregnancy, milk bags, and parts; hospital‑grade pumps may be covered with prior authorization. Ask your OB/plan how to order. Provider lactation DME policy, Member pregnancy page, Covered services. (mass.gov)
What are the 2025 SNAP maximums?
Answer: household of 1 is 292∗∗;2is∗∗292**; 2 is **536; 3 is 768∗∗;4is∗∗768**; 4 is **975; plus $220 each extra person (48 states schedule). SNAP eligibility and tables, FY2025 COLA memo, Apply in MA. (fns.usda.gov)
How much does RAFT pay in 2025?
** pay up to $7,000 in a 12‑month period for rent arrears or move‑in costs like first/last/security; amounts depend on your case and funding. RAFT program page (cap), Mass211 helps you find your RAA, Call 2‑1‑1 info page (MEMA).
Can my utility shut off my heat in winter if I’m behind?
Answer: if you qualify for financial hardship (LIHEAP‑eligible) and it’s Nov 15–Mar 15, the utility cannot shut off heat‑related service without DPU approval; infants under 12 months and serious illness protections also apply. In 2025 the moratorium was extended to April 1. AG utility protection page, DPU moratorium extension, Help paying your utility bill.
How long will PFML take to pay?
Answer: employers have 10 business days to respond; DFML’s median initial determination is around 17 days after that. Apply early and check your portal. PFML report (timelines), PFML overview, Payment status tips.
Who can help me with postpartum depression tonight?
Answer: call BHHL 1‑833‑773‑2445 or 988; for MA‑specific postpartum support, PSI of Massachusetts warm line is 1‑866‑472‑1897. BHHL, 988 MA page, PPD resources.
What workplace rights do I have when I return?
Answer: use Earned Sick Time (up to 40 hours/year), request pregnancy/lactation accommodations under Massachusetts law, and ask for a pump space under the federal PUMP Act. Earned Sick Time (AG), MCAD PWFA guidance, DOL Pump at Work.
Spanish Summary / Resumen en Español
Este resumen en español fue generado con herramientas de traducción de IA. Revise siempre los enlaces oficiales para confirmar detalles.
- Cobertura de salud posparto (MassHealth): reporte el nacimiento para activar 12 meses de cobertura posparto para usted y 12 meses continuos para su bebé. Línea 1‑800‑841‑2900. Embarazo y posparto MassHealth, Cobertura para infantes, Reportar cambios.
- Beneficios de alimentos: aplique a WIC (1‑800‑942‑1007) y SNAP (DTA 1‑877‑382‑2363) para aumentar su presupuesto de comida. Solicitar WIC, Solicitar SNAP (MA), Tabla de montos SNAP 2025.
- Licencia familiar pagada (PFML): hasta 20 semanas por su salud y 12 semanas para vincularse con su bebé; tope semanal 2025 de $1,170.64. PFML en Massachusetts, Cálculo y tope 2025, Interacción con otros beneficios.
About This Guide
Compiled by the ASingleMother.org Editorial Team.
This guide uses official sources including:
- MassHealth (Commonwealth of Massachusetts)
- Department of Family and Medical Leave (DFML)
- Department of Transitional Assistance (DTA)
- Massachusetts Health Connector
- Department of Public Health (DPH) — WIC, Early Intervention, PPD resources
- Department of Public Utilities (DPU) and Attorney General’s Consumer Division (utilities)
- U.S. Department of Labor — PUMP Act
- USDA Food and Nutrition Service (SNAP and WIC)
Last verified September 2025, next review April January 2026.
Please note that despite our careful verification process, errors may still occur — email info@asinglemother.org with corrections and we respond within 72 hours.
Disclaimer
Medical, legal, and financial information in this guide is general and drawn from official sources noted above. Rules and amounts can change, and local practices vary by office and program. Always confirm current availability and dollar amounts before applying. If you are in danger or experiencing a medical emergency, call 911. For mental health crises, call 988 or BHHL at 1‑833‑773‑2445.
🏛️More Massachusetts Resources for Single Mothers
Explore all assistance programs in 34 categories available in Massachusetts
- 📋 Assistance Programs
- 💰 Benefits and Grants
- 👨👩👧 Child Support
- 🌾 Rural Single Mothers Assistance
- ♿ Disabled Single Mothers Assistance
- 🎖️ Veteran Single Mothers Benefits
- 🦷 Dental Care Assistance
- 🎓 Education Grants
- 📊 EITC and Tax Credits
- 🍎 SNAP and Food Assistance
- 🔧 Job Training
- ⚖️ Legal Help
- 🧠 Mental Health Resources
- 🚗 Transportation Assistance
- 💼 Job Loss Support & Unemployment
- ⚡ Utility Assistance
- 🥛 WIC Benefits
- 🏦 TANF Assistance
- 🏠 Housing Assistance
- 👶 Childcare Assistance
- 🏥 Healthcare Assistance
- 🚨 Emergency Assistance
- 🤝 Community Support
- 🎯 Disability & Special Needs Support
- 🛋️ Free Furniture & Household Items
- 🏫 Afterschool & Summer Programs
- 🍼 Free Baby Gear & Children's Items
- 🎒 Free School Supplies & Backpacks
- 🏡 Home Buyer Down Payment Grants
- 👩💼 Workplace Rights & Pregnancy Protection
- 💼 Business Grants & Assistance
- 🛡️ Domestic Violence Resources & Safety
- 💻 Digital Literacy & Technology Assistance
- 🤱 Free Breast Pumps & Maternity Support
- 📈 Credit Repair & Financial Recovery
